Specialized Loan Servicing LLC Mortgage Complaint

Home equity loan or line of credit Credit decision / Underwriting

Specialized Loan Servicing LLC Mortgage department,

Home equity loan or line of credit Credit decision / Underwriting New Hampshire

I mailed my check in to pay my mortgage it usually takes 10 days it took - the check bounced my bank took the check out the same day but took the check out before my direct deposit went it. My bank forgave the fee because it was 20 minutes difference. I called SLS immediately to submit my payment over the phone and stop payment. They told me that it was ok to wait for a notice. I called every week for a month. - said to wait, I received notice of foreclosure if I did not pay my over due payment. I called - again paid immediately like I tried to do two months before I asked if this was going to show up on my credit report because I tried over and over again to fix the problem she said no it would not show up on it. I tried to refinance and was denied because SLS put on my credit report that I was 2 months overdue. I called them they said to send them a letter to review it. I called again the lady on the phone said that she could not see why it took them 2 months to put it back on my account and they would look into it to call back in a week, I called back and they said that they could not do anything for at least a month. I have asked then to help me over and over again with no results. So I do not trust them to do this and I will loose financing. please help. They doubled my loan amount. I have tried to get the loan modified. sent paper work twice was denied and I have no idea why. I asked then to look into it never heard from them. I called again they said that they have no idea why I was denied. So I have no faith that they will do what they say.

Specialized Loan Servicing LLC customer in New Hampshire
Nov 02, 2016

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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