Santander Bank US Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Santander Bank US Bank account or service department,

Checking account Using a debit or ATM card New Hampshire

I noticed my business debit card did n't work on or about -/-/2016. I had several - dollars available or so I thought. I informed the bank on -/-/2016 of approximately $9200.00 of fraudulent purchases that I did n't make between the dates of -/-/2016 and -/-/2016 per my statement dates. The bank is consistently denying my fraud claim due to questionable items outside the 60 day period. Please read my detailed statement and other documents attached. My account is overdrawn by almost $2000.00 and I 'm getting threatening letters that indicate my checking account for closure and collection actions will be taken. There are several bounced checks due to the fraudulent purchases.

Santander Bank US customer in New Hampshire
Nov 30, 2016

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed with explanation

Consumer disputes how Santander Bank US handled their complaint

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