PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Money was not available when promised

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Money was not available when promised New Hampshire

I sold something on ebay and received a payment for $1300.00 for the amount of the item ( $1200.00 after fees ) ( transaction ID - ). The buyer paid by Paypal. Paypal received the payment, but refuses to update my balance. After several phone calls, Paypal said it was due to a " software update '' and it would be fixed immediately. It has now been more than a day. Many other sellers are having the same problem according to ebay 's community boards. Paypal keeps changing the story about when this will be fixed. Some people are being told an hour, some a few hours, some until the end of the day, others 24-48 hours, and one person was even told 4-5 days. Like many sellers, I was relying on this money - $1200.00 is not an insubstantial sum - and I think it is completely unfair for Paypal to hold up so many people 's funds so it can update its software. There surely is a way to update software without holding customers ' money with no recourse.

PayPal Holdings, Inc. customer in New Hampshire
Sep 08, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with monetary relief

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