JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Customer service / Customer relations New Hampshire

I was a loyal Chase credit card customer for almost a decade. In -/-/2016 I left my job and it took me two months to find a new one. Chase has been repeatedly calling me - I find several messages on my caller ID every day. When I landed a new job, I spoke with Chase on -/-/2016 and informed them I was starting a new position and I would be able to catch up -/-/2016. The person on the phone said he 'd note this, and the calls would stop. The calls did not stop : on -/-/2016 I answered the phone and was again told I was late. When I asked the person on the phone if there was a record of my previous conversation, she said there was but " company policy is to call every five to seven days to see if anything has changed. '' This is absurd : I informed them when I could pay them, there 's no reason for them to be constantly calling me when the date has not passed yet. Chase needs to follow through on what they promise : if I 'm told the calls are going to stop, they need to stop until the date payment was promised has passed.