Wells Fargo & Company Consumer Loan department,
Vehicle loan Managing the loan or lease New Hampshire
I had cosigned on an auto loan for my son in -/-/2016. -/-/- we went through the process of him getting refinanced through his credit union. WFDS provided the 10day payoff and received the check for full amount on -/-/2016. They even sent me back a check for $50.00 for over-payment. Since -/-/-, - has reported to all - credit bureaus in my name that this account is not only still open, but that it is - past due. This has caused my credit score to decrease over - and counting. Noone can help me, not even the Office of the President.. there is no balance due and noone at WFDS seems to know why this is being reported and are completely disinterested in helping me. This is causing me irreparable harm at this point, preventing me from getting my own car financed. I have called everyday, faxed statements and please, dealt with the Credit Bureau Resolution Unit, disputed with all - credit bureaus, etc and WFDS is doing absolutely nothing to correct their mistake ... at the cost of my hard earned credit.
Wells Fargo & Company customer in New Hampshire
Jan 31, 2017
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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