Resources for resolving common issues with JPMorgan Chase & Co. products and services
You can reduce the number of unwanted calls from JPMorgan Chase & Co. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
JPMORGAN CHASE & CO. Bank account or service making/receiving payments, sending money April 21, 2017 - We have a business checking accou nt in Chase. A wire of - dollars was sent to ou r Chase acc ount back to - - . We only get credit of - dollars. Th en Chase ch arge us - dollars wire fee from this - . So - dollars was gone before wire came in our account. Has been talking wit h Chase for 5 months. Chase refused to provide information about how this charge occurred and how it was calculated? No answer why it is not on the service charge list if it is Chase took th e money. By back and forth betwee n Chase a nd the - bank, Chase a dmits that the wir... |
JPMORGAN CHASE & CO. Credit card closing/cancelling account April 21, 2017 - I receive d a letter last fall a dvising that my credit card account was being closed due to inactivity, which was great, because I was getting ready to call and cancel my Chase Sapphire Visa anyway. It had been nothing but problems and hassles and hidden fees [ like additional charges for paying off certain types of bills with your credit card - they likened it to taking a loan or gambling! That does n't even make any sense ] since I signed up for it and that was now one p hone call I did n't have to make. I had already quit using the card, paid it off, and made sure to use/transfer all of... |
JPMORGAN CHASE & CO. Bank account or service deposits and withdrawals April 21, 2017 - Chase Bank accepted a $3500.00 check for deposit which was made payable jointly to myself, my wife, and - - - , - ( " - '' ) as non-alternative payees, with an unambiguous " & '' symbol on the payee line. - forged endorsements for myself and my wife and deposited the check without authorization from myself or my wife, in violation of California law including Californ ia Commercial Code Section 3110 ( d ). Our insurance company wrote a letter to - - - ( t he payor bank ) stating that I was entitled to $1400.00 of the check amount. - -... |
JPMORGAN CHASE & CO. Consumer Loan problems when you are unable to pay April 21, 2017 - I had/have a auto loan with Chase. In - I had difficulties making payments do to a loss of work after a - - - . Then the vehicle started having significant mechanical problems not covered by the warranty. In - , Per Chase, I owed $8600.00 total and they wrote/ charged off the account, I was never informed of this until recently and my understanding is this - should have been issued in - or - . I tried communicated with Chase at various points between now and then. I asked to communicate through email as it was easier because I worked nights at the time. I... |
JPMorgan Chase & Co. Money transfers other transaction issues February 5, 2017 - -/-/17 I transferred $1300.00 and $1.00 dollar to my mother through QuickPay service provided by Chase using my smart phone. My mom did not receive $1300.00 but she did receive $1.00. -/-/17 I transferred $400.00 to my mom and she never received the $400.00. I have transferred in total of $1700.00 that she did not receive. My mother received a text from Chase stating that I sent her money through QuickPay and they are processing the transaction. -/-/17 at - I filed a claim with Chase over the phone. They let me know that $1700.00 went to someone else 's a... |
JPMorgan Chase & Co. Credit card billing disputes January 15, 2017 - I am filing this complaint on Chase Cardmember Service regarding their handling of a fraudulent charge on my visa credit card. On -/-/-, on our way back from -, - to the US, my friend and I took a local taxi ( merchant name : - - ) from our hotel ( - ) to - - Airport for a flat rate of - ( $67.00 ). After back in the US and on -/-/-, I noticed on my credit card account there was also a charge of $310.00 from the same taxi company for the same day service. I immediately contacted Chase and disputed that charge. On -/-/-, Chase sent me a letter acknowle... |
JPMorgan Chase & Co. Credit card apr or interest rate January 13, 2017 - I called Chase bank to request a lower interest rate. I was told that no lower interest rates are available, yet the terms and conditions on their website states it does offer lower rates. When pressed further I was then told that lower rates do exist, but they would not extend those rates to me and keep transferring me around. I feel I am being discriminated against somehow, when I have perfect credit yet will not extend those same rates to me as others.... |
JPMorgan Chase & Co. Credit card advertising and marketing January 13, 2017 - Chase has engaged in deceptive practice and misled me to apply for the - - - Card, violating the Dodd-Frank Act and CFPB UDAAP regulations. After Chase acknowledged - Chase employees gave me false information, they said there was nothing they can do to resolve the case. On -/-/2017, I went to the Chase Branch ( located at - - - -, -, NY - ) to ask for information on their - - - Card. I was interested in the card because Chase advertised free checked baggage benefit and I need that for an upcoming trip the week after. so I asked if the card could be ru... |
JPMorgan Chase & Co. Credit card other fee January 13, 2017 - On -/-/2016, I applied Chase - credit card, and got approved one day later. On -/-/2016, I was charged for $450.00 annual fee for this credit card. On -/-/2016, my - credit card was forcibly closed by Chase. However, before my credit card closure without giving any specific reason, at that time, I had't got a chance to make a single transaction. I tried to contact Chased to discuss how to refund my $450.00 annual fee in early -, since Chase will refund the annual fee if the account was closed within 30 days of the account opening date. ( It is only 18 days from -/-/2016 ... |
JPMorgan Chase & Co. Credit card rewards January 12, 2017 - I got an advertisement from Chase about opening a - brand credit card. The offer was to get bonus miles if you spend a certain amount on the card. So I applied and spent the minimum, but now they 're refusing to honor the agreement. They claim I was under a different offer with a higher minimum. Never was this disclosed! they did a fraudulent bait and switch to induce me to sign up for this card under false pretenses... |
JPMorgan Chase & Co. Credit card advertising and marketing January 12, 2017 - I applied for a Marriott Rewards Credit card under the rules that I was to to receive - Marriott Rewards points from Chase Bank. After Spending the required $3000.00 dollars When I called up to verify ( because Chase Credit Card Services runs a bait and switch operation ) they told me I did not sign up for that service. NOTEWORTHY, I first called Marriott rewards who told me that my first number thousands of dollar in - purchases were not reflected to my card/account and the MARRIOTT REWARDS SERVICE agent DIRECTED ( without me asking me to contact Chase and ask to SPEAK TO A SUPERVISOR... |
JPMorgan Chase & Co. Credit card apr or interest rate January 11, 2017 - My credit card contract stipulated that I would incur no interest charges if balances are paid in full by the statement due date. I mistakenly short paid my -/-/- statement by $120.00 and saw interest charges on my -/-/- statement for $33.00. Knowing that it was my fault, I paid the interest charges and full open balance before the specified due date. My -/-/- statement reflected additional interest charges of $55.00. When I called the credit card company to discuss the issue, I was given a very fragmented explanation about how the interest was calculated and that the -/-... |
JPMorgan Chase & Co. Credit card billing disputes January 10, 2017 - To whom it may concern : - has charged me for 2 months of unauthorized recurring charges to my credit card. I am requesting a refund of these unauthorized recurring charges. - caused my card to be overdrawn, which incurred interest charges - took it upon themselves to charge me without authorization. This is fraudulent behavior. I have contacted my credit card company to dispute these charges. I have also sent a message to -. I will also notify and file a complaint with the - -. I am requesting reimbursement,. Thank you for your time and consideration - - - -... |
JPMorgan Chase & Co. Credit card closing/cancelling account January 10, 2017 - The credit card company sent a letter indicating that the card would be cancelled for non-use within 60 days. At issue is the impact of this cancellation on my credit rating. A call to the company provided no change to their cancellation plan.... |
JPMorgan Chase & Co. Credit card payoff process January 10, 2017 - Issue - : Upon sign-up for this card product, the card promised a - cash back bonus with a usage of - within the first three months. The account was opened in - and reached - by - with a balance of - on the - statement. An email was sent in - - through the secured site, and a return response not addressing the issue. A second inquiry was placed via phone for - different things : -. The first representative stated that I had not made the - by -/-/-. Once I pointed out that I had ... ..the phone disconnected. I called right back, and the second rep... |
JPMorgan Chase & Co. Credit card billing disputes January 10, 2017 - I filed a dispute with Chase for a covered situation, in which I ordered goods with a guaranteed shipping date and received them after the event they were ordered for had passed, due to the vendor shipping them 5 days later than was guaranteed. Chase accepted my dispute and then two months later on -/-/2016 sent me a letter demanding more documentation, due by -/-/2016, a federal holiday. I mailed - pages of documentation in the prepaid envelope provided by Chase on -/-/-. On -/-/- Chase without considering that a federal holiday may have delayed their preferred method of ship... |
JPMorgan Chase & Co. Credit card identity theft / fraud / embezzlement January 10, 2017 - I recently received a Chase Amazon Visa card in the mail. I had not requested this. I contacted Chase Bank to have the account cancelled and the inquiry removed from my card. Chase was unable/unwilling to provide details on HOW the account was opened, but their fraud department indicated I would be contacted by an investigator shortly and the issue resolved within 30 days. It has been over a month, no contact has been received and the inquiry has not been removed from my credit. Furthermore, Chase still refuses to tell me how the account was opened in my name.... |
JPMorgan Chase & Co. Credit card billing disputes January 10, 2017 - First Charged- -/-/2016 We called in immediately to report the fraud charge and were told to wait until the charge posted. We called back on -/-/2016 and spoke to a gentleman who was not in the Fraud Department. He stated that the Fraud Department was closed but he would assist us with processing the dispute. We called back the next day to confirm that the dispute was processed correctly. The lady we spoke with stated that he classified the dispute incorrectly. She correctly processed the dispute and assured us that we did not need to submit any information. On -/-/2016, we logged into o... |
JPMorgan Chase & Co. Credit card application processing delay January 9, 2017 - I recently applied for a Chase - - card. In the contract, Chase stipulated that if a certain amount of money is spent within the first 90 days after account opening, then there will be a reward. This reward is - of the primary factors that convinced me to apply for this card. However, what Chase does n't say is that " account opening '' means " the instant you are approved for the credit card ''. The 90 days begins ticking immediately, despite the fact that they have n't even sent a copy of my contract, the credit card, and I have no way to spend money. How is my account open if I d... |
JPMorgan Chase & Co. Credit card bankruptcy January 9, 2017 - I had a Chase- Credit card ending in -, that was opened in - of -. I filed for Chapter - Bankruptcy and it was dissolved on - -, -. Chase sent me a letter in -, that this account was going to be charged off. I replied on - -, -, with a copy of my Bankruptcy decree. I then received a charge off - in -. Randomly in - of -, Chase reported to - and - a past due balance of $1200.00. I disputed with - credit bureaus, - removed the information from my credit card promptly and - told me to contact Chase. I have contacted Chase multiple t... |
JPMorgan Chase & Co. Credit card billing statement January 9, 2017 - JPMorgan Chase sent bill to email account instead of mailing me a paper statement. Had this credit card account since - always made payments on time paid off account in -/-/- from a high balance of -. Always got a paper statement. Used the card one time in on -/-/- for - for - ( For some reason - had rejected - attempts with other cards ). For some reason Chase sent the statements via email????. Talking with - ID - he stated I had requested email instead of Mailed statements in -/-/-. Forgive me but, -, I would not have requested paperless statements ... |
JPMorgan Chase & Co. Credit card billing disputes January 8, 2017 - Chase Bank issued me a credit card. Subsequently, Chase Bank violated the FCBA by, among other things, lying in writing, lying during a telephone conversation, manipulating the " billing error claim '' process, complicating he " billing error process '' so that a person with average intelligence could easily be confused, and more. 1 ) I disputed a credit charge using chase.com. Chase called me & left a message. I called back & was told that she called only 2 tell me that she acknowledge receipt of my dispute. - - sent me a letter dated -/-/- asking for " additional '' information b... |
JPMorgan Chase & Co. Credit card identity theft / fraud / embezzlement January 8, 2017 - This is a complaint against fraud by company that originally advertised itself as " - Serum '' and later acted under different names such as -, -, - ..., -, etc.. - advertised themselves as an internet store specializing in cosmetics beauty products. My first and only purchase from - was made on the internet through their web store at - on -/-/-, for a sample of skin serum for an amount of -, ( plus a shipping charge ). This purchase in no way indicated any contract engagement. The purchased product was shipped and received timely. The fraudulent activity foll... |
JPMorgan Chase & Co. Credit card credit card protection / debt protection January 7, 2017 - My - credit cards at chance had been hit with fraudulent transactions twice, and i reported these transactions promptly. I even proved that these were fraudulent transactions. So chase removed these transactions however supposedly they said i reported fraud again a third time. Which i did not do, And the reversed all the transactions and said to me that i gave authorization for these purchases. I did not give authorization. Well this led to Chase bank charging my - Limit credit cards in astronomical amounts. Leading to -, and - on - card. This raised the payment amounts tremen... |
JPMorgan Chase & Co. Credit card payoff process January 6, 2017 - I went into chase branch to pay off credit card. I sat with personal banker, we talked to card services and received a total balance plus interest amount to pay off all total dues on account. I paid this amount in full and agreed not to terminate the account in good faith with a zero balance. The next day I was charged over $250.00 in interest fees on the account I paid off in full plus interest the day prior. Chase refused to waive the fees and are forcing me to pay off the new Balance. I again went into the branch and talked to a supervisor and they pretty much told me I 'm shot out of luc... |
JPMorgan Chase & Co. Credit card rewards January 6, 2017 - As part of a $390.00 annual fee, the - Rewards card through Chase bank offers certificates for 2 free night stays. I attempted to use them on three different occasions and was told that there were no rooms available for free night stay. On each occasion there were the least expensive rooms available at the property but was told the free nights were unavailable. On two occasions, the city I was attempting to book a room had - - hotels but rooms for free nights were unavailable at each, so I really attempted to use the certificates a - different hotels. I feel like this has been cl... |
JPMorgan Chase & Co. Credit card identity theft / fraud / embezzlement January 6, 2017 - Chase card services has failed to verify this debt with substantial evidence that this account belonged to me. Upon speaking with their fraud department they said my social, name and address appeared to be correct so hence the account belongs to me. It 's been a long uphill battle to clear my name & when I asked to provide me with how the account was setup and any agreements with my signature to be forwarded they are unable to produce that information. Yet they are reporting to lenders that i owe this said debt that has not been verified... |
JPMorgan Chase & Co. Credit card apr or interest rate January 6, 2017 - To Whom It May Concern : I had a promotional APR of 0 % on my Chase Amazon credit card. Chase has not applied my payments ( excess of min. payment ) to the account balance with the highest APR. In fact, when I researched how Chase applies excess payments on their website, I came up with the following ( see below ) " How are payments applied to the different APRs on my balance? When you make a payment, generally we 'll first apply your minimum payment amount to the balance on your monthly statement with the lowest APR. If you pay more than your minimum payment, we 'll next apply money to the b... |
JPMorgan Chase & Co. Credit card other January 6, 2017 - Thursday, -/-/- From : - - - - - - - -, Texas - Date of Birth : -/-/- Social Security Number : - To Whom It May Concern, I have received my credit report from -, -, and -. I have contacted Chase numerous. I am requesting an adjustment my Slate and Freedom account with Chase. I know this request is unusual, it is ruining my good credit standing. I realize things happen and my bank account has not had a high balance like normal and my utilizations on my credit card was over the limit over a month. If you look at my records, I was always on time an... |
JPMorgan Chase & Co. Credit card other January 6, 2017 - I have been a Chase credit card customer since -/-/- and requested a line of credit increase on -/-/-. I asked the customer service person if this would be a Hard Inquiry given I was already a customer. He led me to believe it would be a Soft Inquiry. Upon checking my credit report days later, I discovered Chase placed a Hard Inquiry on my credit report. When I called them they said they would review the recorded conversation and get back with me. I received a call from Chase a week later ( -/-/- ) indicating their review results were that I " knew '' their inquiry would be a Ha... |
JPMorgan Chase & Co. Credit card apr or interest rate January 5, 2017 - My account statement for a Chase Credit Card was due on - - in the amount of $1700.00. I processed the payment in full on - - - day prior to the due date in the amount of $1700.00. The back of the statement states and I quote " If you pay your account in FULL each billing period by the due date and time due, NO INTEREST is charged on new purchases month to month ''. I call this evening and question why when I paid my account balance in full per my last statement was I charged $25.00 interest. I was told that is the interest due from the - of the month until such time I ... |
JPMorgan Chase & Co. Credit card other fee January 5, 2017 - Prior to making some overseas trips, I consulted the chase.com website to determine if my credit card had foreign transaction fees. I logged into the secure section of the website to ensure I was accessing my information, and under my credit card account, under the things you can do area, the first item was view my card benefits. When clicking on that, I was taken to a page ( I have the screen shots taken afterward ) that clearly states that there were no foreign transaction fees. After using this card for purchases on my trips, I was charged secure transaction fees totaling about $40.00... |
JPMorgan Chase & Co. Credit card identity theft / fraud / embezzlement January 5, 2017 - Chase Bank has a fraudulent credit card listed in my name. I have sent them several letters and a copy of my identity theft report from the police in my city. They are trying to hold me liable for this debt that I had no part in creating.... |
JPMorgan Chase & Co. Credit card unsolicited issuance of credit card January 5, 2017 - I recently received an unsolicited Amazon.com Rewards Visa Card in the mail issued by Chase Bank VA, NA. The card has moderate to generous reward options. I subsequently received a letter in the mail from Chase ( again unsolicited ) referring to the issued card saying they would need more financial information in order to approve me and that I was to call - with a Reference Number. I am not sure if this is a - - type incident where someone is getting bonuses for issuing cards, a spear fishing style scam or if my ID was compromised but in either case it is concerning. I did call Chase ... |
JPMorgan Chase & Co. Credit card credit card protection / debt protection January 4, 2017 - I hereby file this Complaint against Chase CardMember Services ( " Chase '' ) relating to a dispute with -. ( " Merchant '' ) regarding refunds that were not received and due to the fact that I have been unable to communicate with anyone from Chase despite numerous attempts over the last 4 months. Chase decided in favor of the Merchant, known to be a fraudulent company, twice, without ever contacting me and each time provided conflicting determinations. I filed a dispute with Chase on -/-/- when Merchant failed to provide me with a full refund. Chase provided temporary charge backs an... |
JPMorgan Chase & Co. Credit card identity theft / fraud / embezzlement January 4, 2017 - chase bank fraudulently opened thousands of amazon consumer credit cards in response to a $50.00 promotion that amazon ran in - of 2016. The $50.00 was paid to anyone requesting an amazon credit card, whether or not credit was approved or denied. a credit card was fraudulently opened in my name, even though the address provided was - i had not lived at for 11 years. chase was negligent in not checking obvious errors in my application as well as errors in thousands of other consumer applications for credit for amazon credit cards in response to this promotion. i would like the - to... |
JPMorgan Chase & Co. Credit card closing/cancelling account January 4, 2017 - In - I was looking to do a balance transfer on a high interest credit card I had. I wanted to see what terms I would be given for the Chase Slate card so I went through the application process and wanted to compare the terms I was approved for to those of a loan from my bank. To my great surprise the account was opened without my authorization with terms that I did not find ideal. I called Chase and explained what happened. The representative said she would close the account. I specified that I did n't want the account closed since that would affect my credit. She acknowledged that and inst... |
JPMorgan Chase & Co. Credit card rewards January 4, 2017 - I have been an account holder with JPMorgan Chase Bank, N.A., since -/-/- when I applied for the Chase - credit card, a cashback rewards credit card which is popular among young people like myself. After doing extensive research online and considering multiple options for a rewards credit card to open, I settled on the Chase - because of an offer which I found posted on JPMorgan Chase Bank 's website, & lt ; - ;, as well as throughout the internet on various forums. This offer, as stated on Chase 's website, is as follows : " $150.00 Bonus after you spend $500.00 on purchases... |
JPMorgan Chase & Co. Credit card other fee January 4, 2017 - I was charged and " Annual Membership Fee '' of $95.00. I do n't understand why I should have to pay this.... |
JPMorgan Chase & Co. Credit card billing statement January 3, 2017 - I pay my Chase Sapphire Card in full, every month, without exception. At times, I end up paying a few days late due to travel/work. Because I pay in full, I call and ask at time of payment for a refund of any late fees/interest ( if any ), and they have 100 % of the time obliged ( for obvious reasons ). -/-/2016 this happened again, and I was told on the phone that the late fee/interest was waived and I paid the remaining balance in full. As it turned out, they only waived the late fee, so I in actuality did not pay in full, kicking off a series of monthly interest charges. This happened -/... |
JPMorgan Chase & Co. Credit card forbearance / workout plans January 3, 2017 - My - husband and myself have a joint Marriott Card together. When we got divorced on - -, 2013 the card balance was given to him as a liability. Last year he lost his job. He was unemployed for 6 months. He could not pay the amount of - per month. We both talked with Chase and they said they will not do anything about changing the amount of the payment and are now reporting as a delinquency. I told them how much we could afford together to pay something to them they refuse. My credit is now being completely destroyed when this is not my debt anymore to begin with. Please help!... |
JPMorgan Chase & Co. Credit card closing/cancelling account January 3, 2017 - I opened a Chase United Business Club card for my small business. I am - of - owners of an LLC. I was told by Chase when opening the card that I would be able to get cards for the other - owners of the company with similar usage rights. The card has an annual fee of $450.00. After - of my business partners went to use the card at the airport and was told that I needed to be present to allow him -. I specifically asked Chase prior to opening the card as to whether this issue would happen - they assured me that it would not. I then called to have my partners added to the busines... |
JPMorgan Chase & Co. Credit card delinquent account January 3, 2017 - I have previously submitted a certified letter on -/-/- and -/-/2016 which was received and signed for requesting that a dispute be initiated for a Chase account which is reporting incomplete and inaccurate information on my Credit Report. After the dispute process this account was verified and still displays information which is incomplete and inaccurate. The following is a list of incomplete inaccurate or information contained in Chase account -... |
JPMorgan Chase & Co. Credit card billing disputes January 3, 2017 - On -/-/- I went to a - ( - - - ) to receive a treatment. When I was done, I told the doctor that i did n't see any difference and the doctor dismissed me and asked me to leave. I called the doctor numerous times and even went to see her in person again to give her a chance to fix it but she did n't want to do that. On -/-/-, I went to see another doctor - for a second opinion and he gave me a letter stating that the treatment was insufficient and wrong. On - - I first called chase to advise them of the issue and they said they will place the amount on hold, open ... |
JPMorgan Chase & Co. Credit card billing disputes January 2, 2017 - I have a Chase credit card. My son was an authorized user. On - - I phoned Chase and told the agent I do not want my son to be able to use the card any more. She removed him from the account and told me he would no longer be able to use the card. I asked the agent if he had a different card number than my card, and she said no, that his card and mine were both the same card number. She assured me that he would no longer be able to use the card, even tho we had the same card number. A few days later, he made a $380.00 charge on the card. I called Chase, and they told me although he was ... |
JPMorgan Chase & Co. Credit card billing disputes December 31, 2016 - I filed a previous complaint regarding a $110.00 charge that Chase had applied to my credit card. I continued to dispute the charge because Chase never provided any proof that I authorized the charge. After a few months, the same amount reappeared on my most recent Chase statement with a reference to some travel-related operation in -, -. This is clearly a bungled attempt by Chase to try and hide the charge as being different from the original one, by conjuring some 'merchant ' that makes absolutely no sense to me. I am not sure what is going on with Chase 's dispute-handling operation... |
JPMorgan Chase & Co. Credit card delinquent account December 31, 2016 - Chase is reporting a balance due on - credit card accounts they charged off that is impacting my credit score. Chase is reporting 146 % utilization on - card and 134 % on the - card, both are charged off credit cards.... |
JPMorgan Chase & Co. Credit card billing disputes December 30, 2016 - A couple of days ago I got a notice from Chase Bank that the terms of my agreement had changed and that I now needed to make monthly interest payments on my balance. I transferred about half of my balance on a - credit card in - with the understanding that there would be no interest payments due for 15 months. This is how the SLATE credit card is advertised even today as my attachment shows.... |
JPMorgan Chase & Co. Credit card credit card protection / debt protection December 30, 2016 - I booked round trip flight on - - on Chase travel website using my Chase Sapphire credit card points for - persons. On return date, I could n't return due to sudden medical emergency with my mother. I contacted - - and asked them if they would rebook us, The agent told me they do n't provide any refunds for cancelation even due to medical emergency and they would n't rebook me. I had to return on - - and I paid for my return flight on -. I filed claim with the benefit dept on - - for trip interruption/trip cancelation and I have sent them everything including th... |
JPMorgan Chase & Co. Credit card other December 29, 2016 - I have purchased - from a vendor on -/-/2016. They invoiced me for $1700.00. I complained that the amount was incorrect. The vendor duly revised down the charge to $1500.00. But while the above were being discussed, both amounts were already charged to my credit card in inadvertent sequence. I was therefore charged twice for my purchase. I contacted my vendor about this charging problem on -/-/2016. The vendor had gone through their books, and responded to me on - - with a copy of their ledger statement, that they had already refunded the amount $1700.00 back to my c... |
JPMorgan Chase & Co. Credit card unsolicited issuance of credit card December 28, 2016 - I never opened this credit card. It says it was opened in 2007, but I was a minor then and could not have opened this credit card.... |
JPMorgan Chase & Co. Credit card billing disputes December 28, 2016 - I put a $1000.00 down payment on a auto-cycle ( - wheel scooter that is enclosed ) using a Chase card on - -, -. At the time of the transaction the ship date for the product ( it had not been produced yet ) was fourth quarter -. I contacted chase bank to initiate a dispute on the good not received, and they informed me they would be unable to due so due to over 500 days passing from the date of transaction. I informed them that the product was not expected until 4th quarter -, so the clock for when to dispute should not have begun sooner than when the product was expected t... |
JPMorgan Chase & Co. Credit card privacy December 28, 2016 - Closed on a mortgage with Chase - -, -. Chased changed the mailing address on my - Chase Credit Cards - -, -. This change was without my verbal or written permission. Chase did not inform me of their intentions to change our mailing address. We do not plan to move into the new home until - -. We are revovating the home to for our personal design. Both these credit cards now do not match the address on our Drivers License. I called Chase to have address changed to where we want to receive our mail. Was on hold set back and forth between - countries and - differe... |
JPMorgan Chase & Co. Credit card rewards December 28, 2016 - I tried to use my rewards points on Chase 's website to book travel. The website did not work - it continued to say that there was an error on the page, even though no error existed. I called Chase - separate times. Each time, I was placed on a long wait and transferred to a " supervisor '' who never answered the phone. The Chase employee with whom I did speak said that the website bug is a known issue and " happens. '' I am unable to redeem my points because the website is broken, and no one assists me on the phone. I speak with one Chase employee who then ostensibly transfers me to someo... |
JPMorgan Chase & Co. Credit card forbearance / workout plans December 27, 2016 - My husband, - was seriously injured in an accident on -/-/2016. He is still recuperating from the resulting below-the-knee amputation and other injuries and has been unable to work. We do not have the funds to make full payments on our accounts at this time. We are currently working with - ( - ), a non-profit agency in our home town. - is not charging us any fees. All our other creditors have been willing to work with them and we are making payments to keep those accounts current. Chase has refused to work with the -, saying they ( the - ) are a " - '', even though we 'v... |
JPMorgan Chase & Co. Credit card forbearance / workout plans December 27, 2016 - My husband, - was seriously injured in an accident on - -, 2016. He is still recuperating from the resulting - and other injuries and has been unable to work. We do not have the funds to make full payments on our accounts at this time. We are currently working with - - - -, a non-profit agency in our home town. - is not charging us any fees. All our other creditors have been willing to work with them and we are making payments to keep those accounts current. Chase has refused to work with the -, saying they ( the - ) are a " Debt Settlement Company '', even tho... |
JPMorgan Chase & Co. Credit card forbearance / workout plans December 27, 2016 - I ( - ) was seriously injured in an accident on -/-/2016. I 'm still recuperating from the resulting below-the-knee amputation and other injuries and have been unable to work. We do not have the funds to make full payments on our accounts at this time. We are currently working with - ( - ), a non-profit agency in our home town. - is not charging us any fees. All our other creditors have been willing to work with them and we are making payments to keep those accounts current. Chase has refused to work with the -, saying they ( the - ) are a " - '', even though we 've been... |
JPMorgan Chase & Co. Credit card billing disputes December 27, 2016 - I am a US citizen and was interested in buying a horse from -. A local -, - -, was contacted by my buyer agent to perform a pre-purchase - exam of the horse. - - was instructed by email to follow the usual procedure for these exams, which is to begin with a review of medical records, if all is well, then proceed to a physical exam. If anything important is found, stop the exam and contact us for authorization BEFORE proceeding with more expensive tests such as -, etc. He agreed to this arrangement in writing and required my credit card information before scheduling. On... |
JPMorgan Chase & Co. Credit card advertising and marketing December 27, 2016 - Applied for an Amazon.com rewards visa card, was promised a $70.00 Amazon.com gift card upon approval, but was only issued a $50.00 card.... |
JPMorgan Chase & Co. Credit card customer service / customer relations December 27, 2016 - My father and I had a joint credit card account with Chase open since -. The original credit limit was $10000.00. We asked that the limit be reduced to $2000.00 several years ago. These are my complaints : I have always made my payments using the pay by phone system. I decided in - that I wanted to pay my payments online. It took repeated attempts over a couple of weeks, speaking to a half a dozen employees or more, for Chase to correct issues on their end to set up the account for online payments. I had called in - - to request a name change and to request a new card. I got my... |