Review and analysis of over 472 consumer complaints
| Synchrony Financial |
| Wells Fargo |
| GE Capital Retail |
| Barclays |
| Amex |
| Capital One |
| JPMorgan Chase |
| U.S. Bancorp |
| Discover |
| JPMorgan Chase & Co. |
| Bank of America |
| Citibank |
| JPMorgan Chase |
| Capital One |
| Company | Complaints |
|---|---|
| Citibank | 109 |
| Capital One | 76 |
| Bank of America | 55 |
| JPMorgan Chase | 47 |
| GE Capital Retail | 44 |
Bank of America Credit card forbearance / workout plans March 31, 2017 - I have - credit cards with Bank of America. I experienced financial hardship over the course of 2 years. I called multiple times to request help and they would not assist me and said nothing could be done. I finally spoke with someone ( in -/-/- ) who said - ( - ) could help and provide the phone number to get things started. I set up an account with - and they sent the proposal to BOA. BOA denied the proposal but did not tell me why for weeks. I finally found out it was because I had - credit cards small balances and BOA demanded I included those in the proposal. I paid th... |
Synchrony Financial Credit card forbearance / workout plans March 14, 2017 - I have a Amazon Card through Synchrony Financial. I had a $700.00 credit limit. I made my monthly payments until I could n't in - of 2016. A rep from synchrony called me in - of 2016 and we set up a repayment plan for six months so I could get my card back on track. Every Month through the six months the payment was a little more than the last. Well come to the end of the six months my account is still delinquent and closed. The rep told me that when I finished with the - payments my account would be current, the late fees would stop and I would start making the usual monthly paymen... |
Synchrony Financial Credit card forbearance / workout plans February 7, 2017 - I have a credit card, Care Credit with Synchrony Bank that I have had since - - that I have been paying on monthly since. I received an online statement that I have gone over my $2000.00 credit limit and owe a minimum payment of $170.00. After contacting the customer service department for the Card on -/-/-. I was informed by the agent, that the reason my monthly payment is so high due to a missed payment and due to the promotional fees. The agent stated that I have made over $800.00 in payments just in the past year from what her system can only go back 1 year, and accumu... |
Barclays PLC Credit card forbearance / workout plans February 1, 2017 - I fell behind on my payments to my Barclaycard credit card by over six months. I contacted Barclaycard to see if I could work out a payment plan on the account before it was forwarded to a collection agency. The account services agent that I spoke with said that I could set up a payment plan beginning with - 'good faith ' payments of $19.00 a month for three months. At that point they said that I could increase the minimum payment and my credit card would be reactivated and carry a current balance instead of a past-due balance. This was on - -, 2016. Within a few weeks I was contact... |
Citibank Credit card forbearance / workout plans January 27, 2017 - I purchased a stove, washer and dryer from Home Depot. I made the payments on time until I fell on hard times. They called me and set up a payment plan with me. I had been on this plan for over 2 years allowing them to draft my acct faithfully on the - of each month. I called on -/-/- to have the draft stopped for one month and agreed to pay - payments -/-/- ( -/-/- and -/-/- ). I was told the payment plan would resume drafting again -/-/-. When the payment did n't draft on the - I called on - and was told the plan had to get set back up I made a phone paym... |
Bank of America Credit card forbearance / workout plans January 23, 2017 - Due to the - of -/-/- and a severe loss of income, I could not pay my credit cards. No one would work with me and I ended up being summoned to court. I could not afford an attorney. The cards were all bundled together and the attorney representing the credit card company offered me a re-payment agreement that would span 3 years. He told me to sign it and make the monthly payments, determined by him, for 3 years and said that would be the end of it. I signed it and the judge approved it. There was no discussion about forgiving anything. They said - pay what you owe and I did. I worked v... |
Synchrony Financial Credit card forbearance / workout plans January 5, 2017 - Due to financial hardship I was unable to keep up with monthly payments on my Synchrony/CareCredit account, which was in excess of $3000.00. At - point about - months ago they offered to settle it for a fraction of the balance but I told them I intended to pay the full debt but needed more time. I then began receiving threats to charge off the account, to which I told their representative on the phone that I did not want it charged off but needed more time to be able to start payments again. That person said they would note it on the account. I now come to find out that this shady co... |
JPMorgan Chase & Co. Credit card forbearance / workout plans January 3, 2017 - My - husband and myself have a joint Marriott Card together. When we got divorced on - -, 2013 the card balance was given to him as a liability. Last year he lost his job. He was unemployed for 6 months. He could not pay the amount of - per month. We both talked with Chase and they said they will not do anything about changing the amount of the payment and are now reporting as a delinquency. I told them how much we could afford together to pay something to them they refuse. My credit is now being completely destroyed when this is not my debt anymore to begin with. Please help!... |
Bank of America Credit card forbearance / workout plans January 3, 2017 - Due to personal difficulties I faced in the winter of -/-/2013, I fell severely behind on my Bank of America credit card payments. Eventually, the company 's collections department presented me with a settlement offer in - large installments. At the end of that year I received a Form - for the shortfall as reckoned by the company and reported that amount as income on my tax returns. This account is being reported as a settled " collection '' account on credit reports that I have obtained. However, Bank of America is not reporting a " Date of First Delinquency '' for this account alth... |
Citibank Credit card forbearance / workout plans December 29, 2016 - Citibank did the following : 1.Citibank profited by defaulting on workout plan [ Profits by Default ] & sale to debt buyer. 2.Fraud in Execution as Willful misrepresentation to Consumer of Work-out plan terms & risks creating financial benefit Citibank [ Profits by Default ]. Willfully & systematically created misleading representations of payment terms & attendant high probability of consumer default by risk of missed payments not caused by Consumer. Citibank used systematic misrepresentation on both Consumer Account ( - - - ) - & on Consumer Spouse Citibank Account ( Sears ). S... |
Amex Credit card forbearance / workout plans December 28, 2016 - I have a payment plan with American Express and money management international which has been paid on time but Amex is showing no payments received since -/-/-. My credit score has dropped by - points and I am not getting any response from Amex.... |
Capital One Credit card forbearance / workout plans December 28, 2016 - I am working with a debt management company - - - on my credit card debt with Capital One. Capital one sued me with its third party debt collection agency - Law Firm. This is harassment.... |
JPMorgan Chase & Co. Credit card forbearance / workout plans December 27, 2016 - My husband, - was seriously injured in an accident on -/-/2016. He is still recuperating from the resulting below-the-knee amputation and other injuries and has been unable to work. We do not have the funds to make full payments on our accounts at this time. We are currently working with - ( - ), a non-profit agency in our home town. - is not charging us any fees. All our other creditors have been willing to work with them and we are making payments to keep those accounts current. Chase has refused to work with the -, saying they ( the - ) are a " - '', even though we 'v... |
JPMorgan Chase & Co. Credit card forbearance / workout plans December 27, 2016 - My husband, - was seriously injured in an accident on - -, 2016. He is still recuperating from the resulting - and other injuries and has been unable to work. We do not have the funds to make full payments on our accounts at this time. We are currently working with - - - -, a non-profit agency in our home town. - is not charging us any fees. All our other creditors have been willing to work with them and we are making payments to keep those accounts current. Chase has refused to work with the -, saying they ( the - ) are a " Debt Settlement Company '', even tho... |
JPMorgan Chase & Co. Credit card forbearance / workout plans December 27, 2016 - I ( - ) was seriously injured in an accident on -/-/2016. I 'm still recuperating from the resulting below-the-knee amputation and other injuries and have been unable to work. We do not have the funds to make full payments on our accounts at this time. We are currently working with - ( - ), a non-profit agency in our home town. - is not charging us any fees. All our other creditors have been willing to work with them and we are making payments to keep those accounts current. Chase has refused to work with the -, saying they ( the - ) are a " - '', even though we 've been... |
Barclays PLC Credit card forbearance / workout plans November 28, 2016 - I have a credit card with Barclay Bank US. They will not agree to reduce the overall interest rate on the card and refuse to agree to partner with - on a debt management program for me. They refuse on the basis that a very small balance of the total money owed is on a reduced interest rate although greater than - % of the money owed is at a interest rate of greater than - % on an annualized basis. When I try to call customer service to discuss the issue my call goes into a call center where I 'm told there is no one there who has the authority to negotiate with me. I then have asked h... |
Citibank Credit card forbearance / workout plans November 23, 2016 - I contacted Citi with the request below : " I am writing this letter to inform you that I have lost my job on - -, and I am having difficulty paying all of my debts each month. This is a temporary condition as I decided to improve my skills by going back to school to get the - license. I suspect that I am going to have trouble paying my debts for the next year as I have depleted most of my savings in my school cost, licensing cost, and personal living expenditures. I want to do everything I can to keep my accounts current and stay out of collection. Therefore, I am requesting that t... |
Barclays PLC Credit card forbearance / workout plans November 23, 2016 - I contacted the company ( - - Confirmation # - ) with the request below, but I was really surprised to hear that they would not be able to help me at all. Even though I was trying to do everything in my hands to keep the payments current on my obligations. I believe the lack of sympathy during a costumer 's hardship is proof that banking companies only care about profits. In addition, the company will not offer any help or assistance unlike other credit card companies that I contacted. " I am writing this letter to inform you that I have lost my job on -/-/2015, and I am having di... |
U.S. Bancorp Credit card forbearance / workout plans November 23, 2016 - I am writing this letter to inform you that I have lost my job on - 2015, and I am having difficulty paying all of my debts each month. This is a temporary condition as I decided to improve my skills by going back to school to get the - license. I suspect that I am going to have trouble paying my debts for the next year as I have depleted most of my savings in my school cost, licensing cost, and personal living expenditures. I want to do everything I can to keep my accounts current and stay out of collection. Therefore, I am requesting that the interest rate on my account be lowered si... |
Capital One Credit card forbearance / workout plans November 20, 2016 - I have had a Capital One Account for at least 5 years. They gave me a $1500.00 credit increase in 2015. I have always made my payments on time and never late, but in - of 2015, I fell on my way to work for the - in - and -. I was laid up for 4 months with no work. I unable to get workman 's comp because the injury happened before I arrived at work. I was able to get state - but not enough to pay bill and rent. My only resource at the time was to use my Capital One Credit Card to survive and pay rent. $500.00 in - co-pays otherwise it would have gone to collection. I have ... |
Citibank Credit card forbearance / workout plans November 1, 2016 - -/Citibank opened more than 25 years ago I wrote both companies, called both companies. I filed an Unemployment claim back in 2013 at No time did either state. I did not have coverage. Now I am told that the coverage I had expired prior to my claim. Nothing was ever sent to me nor was I told until I tried to get them to pay. Sadly, I purchase something that when I needed it I am told I have nothing. I can not trust this is truthful as the argument previously by - was it as Citi 's place to pay this account off as n insurance claim. Instead it was sold to a Collection Agency when it was a... |
Synchrony Financial Credit card forbearance / workout plans November 1, 2016 - Synchrony Bank previously GE Retail Bank now is the financing company for Lowe 's, and HH Gregg. I made an unemployment claim back in 2013 to now have Synchrony Bank state that I did not have card coverage. I had both card for more than 20 years. I can not say how terrible this made me feel and how hard this is for this retail giant. I have these account that I paid on time over the years. I now need your assistance I know I was sold the card service to only have these companies report a Collection Balance when this is a Unemployment claim from - that should have paid both these accounts of... |
Barclays PLC Credit card forbearance / workout plans October 21, 2016 - I am going through severe financial hardship. Barclays Bank continues to call demanding outrageous sums of money that I can not afford and threaten to continue to report negatively to my credit report if I am unable to. They are refusing to offer a reduced payment plan or anything that benefits me. I spoke with a member of management named - - who basically told me " too bad '' and she is not obligated to help me and my only option was to pay the amount due. Other banks have understood and have complied and are working with my current situation, Barclay is not. I have had an outstanding ... |
Synchrony Financial Credit card forbearance / workout plans September 28, 2016 - I attempted to contact Sam 's Club to get my payment reduced. However, Once it was being transferred to customer services i got a number code ( - ) and the phone hunged up. I have been with Sam 's club for sometime now. In the past my payment history has been in great standings. However, I had a change in job where my income has decreased tremendously and I can not afford to keep up with the payments. I have been late frequently and Sam 's continue to add more late fees that causes the balance of my Sam 's club account to increase. I am being charged - for late fees and - for interest... |
Citibank Credit card forbearance / workout plans September 14, 2016 - I have had a - ( mental health and physical health ) starting in -. In - - of my Doctors ( - - - - stated that I was likely fully -. In - - I was ruled by an administrative judge to be 100 % - and eligible for Social Security -. Veterans Legal Aid in - - Florida ( - -, -. - contacted these all of the federal student loan agencies but they have refused to discharge the loans as required under the law. The continued marking of my credit report as delinquent and and the large balance owed vs my poverty level income from Social Security -... |
JPMorgan Chase & Co. Credit card forbearance / workout plans September 14, 2016 - I have had a - ( mental health and physical health ) starting in -. In - - of my Doctors ( - - - ) stated that I was likely fully -. In - - I was ruled by an administrative judge to be 100 % - and eligible for Social Security -. Veterans Legal Aid in - - Florida ( - -, -. ) contacted these all of the federal student loan agencies but they have refused to discharge the loans as required under the law. The continued marking of my credit report as delinquent and and the large balance owed vs my poverty level income from Social Security - leave... |
Barclays PLC Credit card forbearance / workout plans August 29, 2016 - Barclay Cards is not posting payments made by - - - - and the correct interest rate of 5.9 % and need to adjust the payments of $98.00 on -/-/- $74.00 on -/-/- and $140.00 on -/-/-... |
Citibank Credit card forbearance / workout plans August 17, 2016 - About 41 monthly payments in on a 60-month repayment plan with Citibank. In error, they drafted - payments from my bank account in - ( 3 days apart ). Refund of $36.00 NSF fee and refund of $530.00 was approved to be escalated ( -48 hours ) on -/-/16. As of -/-/16, refund has not occurred although I have contacted Citibank multiple times to no avail. Only getting the runaround.... |
Bank of America Credit card forbearance / workout plans August 16, 2016 - Towards the end of - my husband had some unexpected health issues that caused him to miss work along with several unexpected medical related expenses. We got a couple of payments behind on our Bank of America credit card. I contacted them in - to see what we could do to catch up the payments. I was told that after 4-6 on time payments the account would be reaged. I contacted them in - - and was told that I must wait until -. When the account was still not reaged at the end of -, I contacted them again and was told that I would need to make 2 more monthly payments and it would... |
JPMorgan Chase & Co. Credit card forbearance / workout plans August 4, 2016 - I have credit cards with Chase and I have contacted them to arrange payment. I indicated to their customer service contractor that I am having difficulty in meeting the even the minimum payments on all of my credit cards. I asked them if they have the same program that - have extended to me ( 59 and 60 months repayment plan with lower interest rates ). They said that they do not offer such a plan and I should pay my credit card. I want to pay off my debt but I just need time to get caught up. Thank you for whatever help you can extend to me. - -... |
U.S. Bancorp Credit card forbearance / workout plans July 31, 2016 - us bank dont get it. im doing a debt settlement with an - - rated company and they are - acredited. they say they have no contact with this company so im going to give it to them. ill get to that in the last step.... |
U.S. Bancorp Credit card forbearance / workout plans July 25, 2016 - the truth in detail is this. i enrolled in a debt settlement plan to settle with - creditors. only - is giving me trouble. that - is us bank. as soon as enrolling i mailed them copies of my - award notice. i was considered - as of - -, - im already over - and will not be returning to work. i am - per my primary caretaker and ssa. my income of course has taken a hit. im single and ssi is my ONLY income. no - no savings no - income because im not married or even living with anyone. i have no children but its still nearly impossible to even get buy. after maili... |
Capital One Credit card forbearance / workout plans July 20, 2016 - When I opened my credit card account I maintained an impeccable record. I even got a car loan with the same bank and paid off the loan with no late payments. Unfortunately, I became unemployed and homeless and did not have an income to pay my card payments. The card was closed and the account balance more than doubled with fees. Now that I am employed again, I researched a contact number for the bank who issued the credit card and I called them to find out the balance and if I could make payment arrangements. I talked to a manager who said they would make a one time adjustment to the balance a... |
Citibank Credit card forbearance / workout plans June 23, 2016 - i had a credit card issued from Citibank and was a cardmember for more than 25 years with good credit and payment history. Around early - I had trouble making my payments and tried to work with them. On - -, -, Citibank put me into a program that had me make smaller payments and sent me an agreement that said if I made all of the payments they will re-open my account in 12 months. Right around the - month, I made my regular payment and expected to have the account re-opened. Citibank then said that in order to do that, I would need to make a regular payment for the balance that ... |
Army and Air Force Exchange Service Credit card forbearance / workout plans June 20, 2016 - had a credit card with the navy exchange that i got behind on payments towards the end of last year. I called them at the end of - 2015 to start making payments on my debt because I was in a better financial position. I was told that a letter had been sent out stating I need to make payments or they would default on my acct I start making payments - -. I have called in every month after that to make my payment of $210.00 dollars with - of their representatives. I called them around - - to make a payment and I was advised that they sent me into default because they sent me a... |
Synchrony Financial Credit card forbearance / workout plans June 16, 2016 - I had a dental procedure in - of - and was given Care Credit as an option to pay the $3200.00. I was quite out of it -. I realize now that I should not have agreed to any financial plans while fuzzy. However the dental office staff did n't give me much info and made it seem like a very standard way to pay. I was offered either a no interest plan if paid by a certain date and a fixed payment plan with interest. I 'm not even sure which plan I chose. Probably the one with the lower payment as I was financially strapped after a lay off. I 'm not sure if I signed anything. My monthly pa... |
Discover Credit card forbearance / workout plans June 1, 2016 - On - - 2015 I went on - from my job due to - and I was being Harassed at work for my illness. Immediality I contacted my creditors asking to activate my -. I was told they had no record of my ever having this program. I insisted I did. However, I asked for assistance and Discover Bank refused to work any kind of assistance with me. I informed them I was going to be on - income and there was not any money. Unfortunately, they refused to offer any assistance. After I went on - income and I began processing my - with the Social Security office they considered to Harass for... |
JPMorgan Chase & Co. Credit card forbearance / workout plans May 30, 2016 - On -/-/-, I filed a CFPB complaint # - concerning - ( - ) Chase credit card accounts. After going through Chase suggested " money counseling '' and provided the information they requested, the attached - - response resulted. ( copy attached ) Since that time, Chase has kept the account active by monthly reports to - ( - ) credit reporting bureaus '. Accounts ending in - and - were officially closed as a " Charge Off, : - account in -/-/- and the other -/-/-. Chase eluded to the fact if the consumer agreed to follow Chase procedures, there would ... |
Amex Credit card forbearance / workout plans May 28, 2016 - I entered a hardship repayment agreement with American Express through their customer service process over the phone. I was told that I agreement was to make $950.00 a month payments until the debt was paid off and that my account would remain in good standing. American Express accepted the payment but still reported me as delinquent which dropped my credit score, raised my payments with other creditors and increase my hardship.... |
Cavalry Investments, LLC Credit card forbearance / workout plans May 25, 2016 - I had a credit card with - - - in 2009 who sold the debt to Calvary Portfolio Services LlC .When I told them I could n't pay because my husband had an -, they would not work with me. They tacked on over - dollars. In late charges and took me to court and filed a law suit, they have since put a lean on my House for a larger balance than what is owed. They will not send me a statement to prove There is a descrepency in what they are suing me for and the real dollar amount... |
Capital One Credit card forbearance / workout plans May 19, 2016 - While working on a loan modification with - -, - - advised me to settle credit cards owed to Capital One in order to receive a loan modification. My home was going into foreclosure and the other option was to file for bankruptcy. I made a payment plan on - accounts and did not receive any notices from Capital One regarding they accepted my settlement agreement. I have also requested to have all complete account information, including the original account applications to be forwarded to me. I have been trying to accomplish this since - already and can not get any answers from ... |
Citibank Credit card forbearance / workout plans May 18, 2016 - Citibank responded to my compliant but has rejected their own solution to the problem. I believe they misrepresented the information and did not properly follow through with their recommendation or have incompetents responding to these complaints. I do n't understand their reasons, I contacted the bank multiple times and have talked with a variety of people. They do n't seem or attempt to understand the problem. This bank 's policies are hostile to the customer. ... |
Citibank Credit card forbearance / workout plans May 11, 2016 - I have a Citibank card through Home Depot, card ending in - I have closed this account as I am not working and unemployed. I went on a plan to pay citibank $25.00 a month until the credit card is paid off. My first two payments I made Citibank put into other accounts and did not credit me the money. They kept calling me and were extremely rude to me on the phone. I explained I paid, not only the current month, but next month 's payment early. They said they receive no payments. THEY DID. The supervisor realized how Citibank internal process routed my money to the wrong account and mistake... |
Amex Credit card forbearance / workout plans April 22, 2016 - I have been a long standing customer with American Express. I went through a job loss in the -. As a self supporter, I immediately contacted them to try and find a resolution to maintain my account through that difficult time. My account had always been in good standing until this event happened. They worked out a plan that was misleading, misguiding, and unfair penalties, substantial rate increases, and broken promises. They agreed to work with me in a way that would enable me to maintain my account while going through the tough time. After speaking with them initially ( in - ) i tried ... |
Discover Credit card forbearance / workout plans April 7, 2016 - In - -, I had a - -. Subsequently, in - - my business failed. I had a large number of credit cards. and all worked-out five year repayment arrangements except my Discover business credit card, on which I subsequently defaulted. I was told that Discover would not work out repayment until it became a " charge-off. '' I am writing to DISPUTE the manner in which -, - and - are reporting the " Charge-Off '' by Discover Card. I have been making payments of $200.00 per month since - - - - nearly THREE YEARS. Yet it appears that it is being reported and scored basic... |
Capital One Credit card forbearance / workout plans February 17, 2016 - Capital One Bank and their lawyer - - -, - - - - - - -, Pa filed suit against me in - -, case was dismissed on -/-/- in - - PA Dockt - by - -. Sheriff dept has posted - notices on my door, with - Tape, telling me that I am being served under this same docket again, and when I look up docket, case is scheduled to be heard again in -. My rental property was severly damaged by hurricane - in - -, and I tried to negotiate with creditors including Capital ( 5 year 0 % percent interest payoffs ). They would not cooperate a... |
Capital One Credit card forbearance / workout plans February 14, 2016 - my capital one card account charges my bank several times after a decline of the initial charge. This occurs several fees on each occasion and is drastically reducing my ability to pay my bills on time. ... |
Discover Credit card forbearance / workout plans February 3, 2016 - I became past due on my Discover Credit Card last year. In an effort to remedy the situation I agreed to allow Discover to automatically debit my checking account in the amount of $140.00 for 6 months. In exchange for allowing this to take place, Discover agreed to credit the monthly interest and late fees for the 6 month period, place a one time credit on my account of $700.00 at the end of the 6 month period, and to " re-age '' my account with the credit bureau so that the previously reported delinquent payment would be removed. This arrangement started on - -, 2015. After making t... |
Discover Credit card forbearance / workout plans January 21, 2016 - I contacted Discover credit card regarding my monthly payments. I attempted several time to speak to someone who can assist me in lowering my payments.I first spoke to - who stated that Discover Card can only lower the interest rate to 12 % for a year while my payments would still be $110.00 month. I explained to her that I was going through hardship and that $110.00 would not be feasible at this time. She stated, when I opened the account I agreed to make my payments. I stated, that is correct however I am not making the same income as I did when I first opened the account. - stated... |
Citibank Credit card forbearance / workout plans January 20, 2016 - I was the - after the -/-/- - Earthquake. As a -, I became a disaster victim. - - - ( - ) paid my - for 9 years, but around the time - - crashed, I was ready to go back to work. - refuse to pay the vocational rehab coverage in my policy, so I was left to public assistance in the form of Social Security - and the Calif. State Dept. of Rehab for my re-training program. I consequently defaulted on my son 's student loans. I cashed out my retirement and - whole life policy to pay what I could and still defaulted on - credit cards. I have been trying t... |
Synchrony Financial Credit card forbearance / workout plans January 18, 2016 - On -/-/- we made a purchase of $3000.00 with a promotional credit offer of 18 months @ 0 % interest. I was able to make all the payments on time and in excess of the minimum payment due of $160.00. By - - I had a balance of $960.00 with 10 months to go on the 0 % offer. On -/-/- I called Synchrony Bank to reduce the minimum payment to $100.00. The first agent was un helpful. I waited - minutes to speak to - - - -, who refused to do anything. Her supervisor was unavailable. I asked how I could register a complaint. She said she could submit - on... |
Barclays Credit card forbearance / workout plans January 11, 2016 - I filed a previous complaint about Barclays Bank because their records were in such bad shape that I could not get anyone to discuss my charged off account so that I could settle it. ( They thought it was with a collection agency, the collection agency said it was still with Barclays, this went on despite many many phone calls trying to find someone who would accept a payment ) My previous CFPB complaint prompted action from their president 's office to fix those issues so that I was able to enter into a settlement agreement. I paid the amount required by the settlement agreement by - -,... |
Colony Brands, Inc. Credit card forbearance / workout plans December 21, 2015 - I received a credit offer from Seventh Avenue. I got behind on my payments and I faxed them a letter and mailed them a letter on the -/-/2015 requesting a repayment plan. As of today I have not received a letter from them. ... |
Discover Credit card forbearance / workout plans December 14, 2015 - Once before I had called Discover to have them lower my interest rates and was told that they can lower the rate to 13 % and as a result, my account will be put in a suspension status for a year and so I took the offer. I have my account setup for automatic debit for the last few years so I have an excellent record of paying my bill on time with them. A year passed and they removed the suspension and the 19 % apr returned. I once again took advantage of this offer again last year, it will expire in about a 2 weeks so I called Discover and asked them if I can be dropped early without any penalt... |
Capital One Credit card forbearance / workout plans November 18, 2015 - While applying for a home loan my wife and I noticed a Capital One - - card on her credit. We do not have this card and do not shop there. It has a $88.00 balance and $ - payment but we did not open this card. ... |
Colony Brands, Inc. Credit card forbearance / workout plans November 17, 2015 - I have a - - credit card.I faxed them a letter on the-/-/2015 at -. asking for a re payment plan.I received a letter on the -/-/2015 requesting payment in full on the -/-/-.The letter was dated -/-/2015.I made a payment on line on the -/-/2015 in the amount of $25.00. ... |
Synchrony Bank Credit card forbearance / workout plans November 15, 2015 - Synchrony Bank offered me a hardship program in response to a past due amount on a - account. After talking with their agent, I agreed to have a series of automated payments deducted each month from -/-/15 through -/-/15. My understanding was that in agreeing to their offer, my account would report as being paid current to the credit bureaus and late fees would be waived for the duration of the program. However, despite making my payments on-time as agreed, Synchrony Bank is still reporting my balance as being 60 days late and still charging late fees. ... |
JPMorgan Chase Credit card forbearance / workout plans November 6, 2015 - -, Chase card agreed to have me pay partially on an account since I had - -/-/- - -/-/-, and was embezzled by an employee using my card during the time I was - injured. They also agreed to not put bad marks on my credit score. I assumed it was taken care of and they would do what they said they would do. Chase bank reneged on that. Their reporting to the credit agencies is erroneous and the credit agencies reports are inaccurate. I have disputed this and they are relentless. I wish I would have filed BK, but I paid them. They also continue to make hard inquires on my cred... |
Discover Credit card forbearance / workout plans October 15, 2015 - My late husband and I had a Discover credit card, which we used and paid faithfully on. My husband died unexpectedly on - My deceased husband was the main income producer in our household. My house is being sold on a short sale of which I will derive no income. I want to pay my outstanding debts, and have contacted other debtors and all have allowed me to pay the outstanding balances, without interest accruing. -, Discover Credit Card Company. I contacted Discover in - of this year, -, explaining my financial hardship to a representative of Discover, and I had a program worked out ... |
Bank of America Credit card forbearance / workout plans October 5, 2015 - FIA Card Services has been calling me on my cell phone and at my job for about 3 months. They have called me sometimes about 10 times a day. They have my Bank of America credit cards under - different accounts instead of -. They have called me with a - area code on through away cell phones. ... |