Review and analysis of over 2,231 consumer complaints
| Sterling Jewelers Inc. |
| USAA Savings |
| Synchrony Financial |
| Navy FCU |
| Wells Fargo |
| Comerica |
| Discover |
| HSBC |
| Fifth Third Bank |
| Barclays PLC |
| TD Bank |
| Amex |
| PayPal |
| JPMorgan Chase & Co. |
| Company | Complaints |
|---|---|
| Citibank | 491 |
| Capital One | 386 |
| Bank of America | 271 |
| JPMorgan Chase | 209 |
| Discover | 160 |
U.S. Bancorp Credit card credit card protection / debt protection April 11, 2017 - I saw a photograph scanner advertised on - in -/-/-. I ordered the scanner for $300.00 and I was told by the merchant it was a special program in cooperation with - for a low price and to buy an - gift card for $300.00 and use this for payment. I bought the gift card and paid for the scanner. It did not arrive and after two weeks I contacted - about this. They said it appeared to be a scam, despite being listed on - and they refused to accept responsibility for the fraud. I had charged this to my credit card " - - - '' from U.S. Bank, ending in -, believing ... |
Citibank Credit card credit card protection / debt protection April 10, 2017 - When I opened an account with Best Buy in 2002, I apparently agreed to a debt protection program when I opened the account that I was not aware of. I am gainfully employed and always have been and sincerely doubt Best Buy has my signature on file that I ever agreed to this program. I noticed this on my bill this month and called for an inquiry and was told that it was indeed when I was accepted for the card then. With all of the different portions of the bills regarding interest, etc, I never saw that, and I went to electronic billing years ago. As I am nearing retirement I am looking at my bi... |
Bank of America Credit card credit card protection / debt protection April 6, 2017 - i was charged by a plumber for a job he did not complete. it was a bait and switch scam. bank of american denied my claim against the charge because i did n't have another plumber do a inspection of the previous plumbers work. so i got stuck repairing the plumbing myself and the fraudulent charge.... |
Citibank Credit card credit card protection / debt protection April 6, 2017 - I was sent a rebate card issued by Citi bank from -. I was not home during the time frame to receive the card. Upon coming home and checking my mail I Did not find the card. I contacted the fraud department and reported that it was not received, they informed me that the card had been used. I sent in a fraud report and after review the bank denied it and wo n't disclose why I was denied... |
Citibank Credit card credit card protection / debt protection April 4, 2017 - Best Buy CITI Card Member since -. Debt protection ( - ) charges of $1400.00 since - I canceled plan and ask for a refund in -/-/-. Refunded $37.00. I have called 3 time since to request a refund that more fairly reflects the false charges for a service I have no recollection of signing up for. I have asked 3 times for proof that I signed up for this service when I became a member and they have not sent me anything.... |
Citibank Credit card credit card protection / debt protection March 30, 2017 - I have had a credit card account with Best Buy for five years. It started on - Best Buy, and was migrated over to Citibank Best Buy ( I 'm not sure when. ) I 've been a very good customer, and have always paid my bill on time. I was shocked this month to find that for the past five years, I 've been being charged for " Debt Protection '' when I never signed up for it, and was never notified once the account was transferred to Citibank. I have already gone through the process to have it cancelled. After waiting 30 days, I just received a letter today saying they wo n't refund the service, ev... |
USAA Savings Credit card credit card protection / debt protection March 28, 2017 - I was slammed by a CSR in the - of -/-/-. I would have never agreed to sign up for debit protection, but the CSR told me that you could file a claim and be eligible for debt protection even if you become unemployed voluntarily. I outright asked the CSR " so if I quit my job I would qualify for debit protection? ''. The CSR said : yes even if you quit your job. So from -/-/- through about -/-/-, when I quit my job, I was unaware that I could not deploy my debt protection. I held on to it for a while, hoping to get an unemployment appeal decision in my favor. I called the CSR f... |
Citibank Credit card credit card protection / debt protection March 28, 2017 - I reported fraud regarding my credit card to Citibank on -/-/2017. ( Someone had managed to cancel my card and asked to have new card sent to them in - ). I was told by Citibank the card would be cancelled and a new one would be sent to me to arrive the next day. The next day when no card arrived I called back and they stated that the new cards were still shipped to the person committing the fraud and that they had used them to purchase goods at - ( - at Citibank Fraud # - call - ( for authorities only ) ). -/-/- received charges from Citibank from - in - - for... |
Synchrony Financial Credit card credit card protection / debt protection March 28, 2017 - I am a short-term - during -/-/2012, I have been in the store of Banana Republic at - to buy goods in the second half of -/-/2012, I was paid the bills by - - - credit card, The clerk advised to apply for a discount card, This will be more cheaper, But I do n't know this is a credit card, but also use this card to pay the part of the clothes of the bill. I have come back to - for nearly three years. I rented a house in -, followed by a - rental. Unexpected, We met at an - in -, He told me, A letter of credit card payment was often sent to this address. I do n'... |
U.S. Bancorp Credit card credit card protection / debt protection March 23, 2017 - I received an offer for a US Bank credit [email protected] % tied to confirmation code : -. The offer must be accepted by -/-/2017. I applied yesterday -/-/2017 and the rate jumped to 14.74 % I work in the mortgage business so I would think the code locks me in at the 14.49 % rate and will change based on the Prime Rate after introductory signup. How can my rate change because the Prime Rate went up last week. That is n't stated on my bill. It states APR will vary, but no where does it state that the introductory APR will change based on the Prime Rate or what 's the sense of having a confirma... |
Citibank Credit card credit card protection / debt protection March 23, 2017 - I was enrolled, with out my consent, into " CITI IDENTITYMONITOR ''. They are taking $50.00 a month, the past4 month from my personal checking account, which they accessed through payment history, with out my consent. I was notified by CITI of this. My claim number is # -... |
Citibank Credit card credit card protection / debt protection March 20, 2017 - On - I purchased a window from - 's using my Macy 's American Express credit card. My window was damaged soon after install. I wanted to use my - credit cards Purchase Protection. I contacted Macy 's whom said the card is an Premier Classic - card but only has travel protection. All - Premier cards have Purchase Protection. This card was issued by Department Stores National Bank ( Citi group/bank ) DSNB. I was lied to. This is not an - card, and does not have the - Protections. I would be open to a class action lawsuit against these companies for deceptive practices... |
Synchrony Financial Credit card credit card protection / debt protection March 20, 2017 - I have a complaint against Synchrony Bank with their Care Credit, credit card that I signed up for at my dentist 's office to pay for my -. Initially, I had no problems logging into my Synchrony Bank account and making regular payments. The credit was for $1000.00 and I was making $100.00 payments each month. Unfortunately, one day I was no longer able to sign into my account and there was no " forgot password '' button there at the time ( they have changed it now so that there is that option ). I had been using my - chain password feature so that my password would just appear when I... |
Synchrony Financial Credit card credit card protection / debt protection March 15, 2017 - I am recently retired - service member who has been - on and off since 2007, I got a Lowes Credit Card issued by Synchrony Bank. I have been paying my bills above and beyond my minimum, so I thought, since I have on-line statement. I recently checked on line to see all my credit balance since returning off - and was shocked to see that instead of balance decreasing, it was increasing. The card security benefit was added without my knowledge and was charging me $90.00 a month, so only - dollars was going to interest and nothing was going to principle, thus increasing my balance an... |
Synchrony Financial Credit card credit card protection / debt protection March 15, 2017 - Synchrony Bank added a $19.00 monthly card protection fee to my account. I was not made aware of this by bank.... |
Citibank Credit card credit card protection / debt protection March 13, 2017 - I logged onto my Bestbuy account to make a payment and noticed a deferred payment for - dollars for Life Insurance. So I called CitiBank who is the creditor for my best buy credit card and they said that I have been paying .- cents for every $100.00 dollars on my account since 2007. I had no idea about this and then I asked them how much have they taken from me in this time frame and the customer service rep said - Dollars. So I told them to cancel my protection plan, in which I did not sign up for anyways and that I want my full refund of whatever they took. No resolution has been ... |
USAA Savings Credit card credit card protection / debt protection March 9, 2017 - USAA Continues to violate payment allocation rules according to the Credit Card Act. " PAYMENT ALLOCATION Subject to certain exceptions, when a consumer makes a payment on his or her account, issuers are now required to allocate the amount of that payment that exceeds the minimum payment first to balances that are subject to highest interest rates and then to each successive balance bearing the next highest rate of interest. '' I have a promotional balance with a 0 % interest rate. My 1 Regular Purchase for $450.00 and my 1 Cash Advance for $500.00 both accrue interest at 16.15 % and 16.40... |
Synchrony Financial Credit card credit card protection / debt protection March 7, 2017 - An air conditioner company requested we pre-apply for an interest free ( 1yr ) credit card to have an air conditioner installed. We applied and were approved. The air conditioner company incorrectly installed an air conditioner unit which took over three months. Once it passed township codes inspection the company failed to return to fix damage they caused and to fix a leak still on the air conditioner unit. The contractor charged the prepared credit card the full amount stating they tried to contact me to repair the damage they caused which was not true. The credit card company was advised an... |
Bank of America Credit card credit card protection / debt protection March 6, 2017 - A credit card was mailed to an address in - - I live in - and was never contacted about a new card bring issues Fraud happened about -/-/- and now totals over $7000.00... |
Army and Air Force Exchange Service Credit card credit card protection / debt protection March 6, 2017 - Back in - 2014 my now ex-spouse used my AAFES - -. who was at the time an authorized user. Charged 6 straight times -, on my credit card what she did was buy - gift cards to a tune of over $6000.00. at no time did the credit card company notify, advise me, or verify if these transactions were authorized. the same amounts every day for 6 days should have raised a Red Flag. and when I did try to dispute it all I was told was she was an authorized user. now since this is a government institution, they are able to garnish my money. which they have to include my Fed tax refund. int... |
Synchrony Financial Credit card credit card protection / debt protection March 5, 2017 - I applied for a credit card through - to buy a new computer. Synchrony financial offered me a 0 % interest credit card. After three months I looked at my account activity and the company has been charging me a card security fee every month. I have lost about $47.00. I will call and cancel this. I never agreed to this fee. I think it is fraud and was in the fine print of the credit card information. Synchrony bank sucks!... |
USAA Savings Credit card credit card protection / debt protection March 4, 2017 - I sponsored a credit card for my son, - - over 25 years ago when he was attending college. It has been several years since he paid off any charges and closed his card ; I have not had a credit card with USAA for over 20 years. USAA has reported corrupt information to the credit reporting companies that has resulted in me not being able to verify my identity to other financial institutions. When I attempt to login to - - Bank where I do not have an established pin, I am presented with about five series of questions relating to : residence, mortgage, employment and relatives that I a... |
Synchrony Financial Credit card credit card protection / debt protection March 3, 2017 - Hi my name is -,and I have several store credit card through Synchrony Bank; however I have card - on all of my credit cards; so I am -, with -,and I submitted a claim to synchrony bank/ card security and I was told that I was not Eligible due to not having an Eligible doctor; My doctor; - was terminated from his office, due to drinking on the job, however my doctor had already completed my - forms before he was terminated, and I have tried to reach out to him, but he is unavailable due to being terminated.I always pay my insurance on all of my credit cards through synchrony ... |
Lustig, Glaser & Wilson, P.C. Credit card credit card protection / debt protection March 2, 2017 - LUSTIG, Glaser & Wilson P.C FAILED to comply with the Massachusetts Consumer Protection Act. Creditor is in violation of 209 CMR 18:18 ( 1 ), ( 2 ), ( 3 ) Creditor is in violation of 940 CMR 7:07 ( 4 ), ( 8 ), ( 9 ) AND ( 15 ) Creditor is in violation of 940 CMR 7.08 ( 1 ), ( 2 ) If the debtor, or any attorney for the debtor, notifies the creditor in writing within the 30-day period described in 940 CMR 7.08 ( 1 ), that the debt, or any portion thereof, is disputed, the creditor shall cease collection of the debt, or any disputed portion thereof, until the creditor verifies the debt and provi... |
Wells Fargo & Company Credit card credit card protection / debt protection March 1, 2017 - On -/-/2017 our tax refund was deposited in to my husbands account in the amount of - of which - was then taken by - and applied to an account they state is in default. We were told many times they could do this without notification, when we asked to speak about this and get our money back they have denied supervisors and managers and we were transferred or hung up on. They sent us a letter dated -/-/- which we received on the -/-/- or - which was 1-2 days before they offset our account allowing us to settle but they did not give us time to call in to settle now we are ... |
Citibank Credit card credit card protection / debt protection March 1, 2017 - Recently I had a very bad experience with My Best Buy Credit Card ( affiliated with Citi bank ). Not only I have been charged more than what I 'm supposed to pay, also they have messed up with my credit score while this case was still under review. I feel that I have been cheated and I need justification please. My experience with Best Buy Credit Card summarized as below ; ( 1 ) On - - I Purchased a - for approx. $1700.00 in Best Buy Showroom at -, -, -, CA. ( 2 ) At the time of purchase, Best Buy offered me an 18 months Promotional Offer. This offer allows me to pay $ -... |
Citibank Credit card credit card protection / debt protection February 28, 2017 - Needed to order some merchandise from -. Placed the order, but the product never got delivered. I even called - and they determined that the product was stolen. I advised - that the deliver driver left my back gate open and someone walked in and took the package. I have been back and forth between - and Citi CC and again for the 10th million time i am submitting a complaint. And also my card got comprised, I got a text stating that someone was trying to use my CC at a foot locked for the amount of $470.00. on -/-/2017. Which that was not even me. The only thing this card has va... |
Synchrony Financial Credit card credit card protection / debt protection February 27, 2017 - I have a Sam 's club credit from Synchrony Bank. On a trip from NY my card was frozen and could not use the card for any transaction without the Synchrony bank notifying via phone or email. After I called the bank, they claim ther is nothing wrong with my card and should work. Upon numerours attempts at different locations, my card failed, I went to Sam 's club to rectify this anoying issue. Prior to me going to Sam 's club, I called Synchrony bank to update my profile over the phone since i could not do that online upon several trial. My phone was updated, according to the representative i sp... |
Citibank Credit card credit card protection / debt protection February 24, 2017 - I reported an unauthorized charge on my credit card with Citi bank. A charge was made that was not expected. The charge was made at a - car rental. I was offered a free upgrade, only to find that that it was not free, but instead charged $240.00 for this upgrade. When - had me sign they gave me a PDA without a total on the screen, and the salesman said it was an agreement for the car rental. Nowhere was it visible that there would be an additional charge.... |
Citibank Credit card credit card protection / debt protection February 24, 2017 - Citi credit card refund ... ... ... ... ... HELP Need answers to make inquiry for refund... |
U.S. Bancorp Credit card credit card protection / debt protection February 23, 2017 - On -/-/- I was going through some records and came across a fraudulent charge on one of my cards dated -/-/-. I brought it to the attention of us bank and they told me they would issue me a credit on my card for the full amount of -. After waiting several months with no credit I called back in and they told me that they now were not going to issue me credit because too much time had passed. It is my understanding that I have zero fraud liability and there is no timeframe associated with that. The us bank rep told me it was company policy to deny claims after a certain timeframe.... |
Bank of America Credit card credit card protection / debt protection February 23, 2017 - My wallet was stolen in -/-/2015 on the subway in - around -. I realized I did not have possession of my wallet around - that day, and I immediately went to the closest Bank of America banking center to report the fraud totaling $370.00 and cancel my card. There were - fraudulent transaction, all within 2 hours - - BoA chose to recognize as fraud, and the - larger charges were denied. They stated that my PIN was entered at the time of purchase. Knowing this was false, as it was not me, i contacted the merchant and obtained copies of the receipts. Both receipts show the ... |
Citibank Credit card credit card protection / debt protection February 23, 2017 - I signed up for a Best Buy credit card in - -. This card has been changed a couple of times and is now owned by Citi. I just noticed last month ( - - ) that I have been charged a fee every month my card has had a balance, for a " debt protection '' service I NEVER signed up for. I called Citi and told them I wanted a refund for something I never signed up for. They told me that is handled by a third party company and I had to call " Dept Protection '' service at -. I did so on -/-/- and spoke to a woman who informed me that total this " dept protection '' service that I... |
Barclays PLC Credit card credit card protection / debt protection February 23, 2017 - This is a rebuttal to the complaint I had filed ( - ). For the first time I did get a call back from Barclaycard. Their response I felt was unacceptable. I am upset because the merchant had no time limits to use their service for the bids I purchased but Barclaycard said I enough time. How can they make that decision. They still did not offer arbitration or even consider All the items I did pay for with bids and ending purchase price that were never received. Services were not as expected. I do n't think they even tried to resolve this and just made a judgement call because they did not wan... |
Synchrony Financial Credit card credit card protection / debt protection February 22, 2017 - Synchrony bank, as the credit card provider for - stores, employs deceptive and unfair practices with an add-on product on their credit card ( card security ). Upon the opening of my account, I noticed an $85.00 fee on my account - outside the promotional 48 month financing I had taken advantage of with the store when I made a large purchase of furniture. When I called and inquired about the fee, I was told it was an optional product and that I had selected it when I signed up. I signed up online within the store and do no recall selecting any feature that required additional fees. Synchr... |
Bank of America Credit card credit card protection / debt protection February 21, 2017 - On -/-/17, I made a payment to my Bank of America credit card. I was credited for this payment and I was able to make purchases yesterday, -/-/17. Today, my card was declined inexplicably. I contacted the bank and they said it was because of a " payment error ''. They claimed to be resolving it but did not get a definite date. They also would not clarify exactly why I can not use my card. The money has been removed from my account. I feel as if Bank of America has stolen my money and is giving me the runaround. I wasted over 2 hours on this issue just to get an authorization for cr... |
Citibank Credit card credit card protection / debt protection February 21, 2017 - Citi IdentityMonitor reference number - ACCOUNT ENDIN -... |
Citibank Credit card credit card protection / debt protection February 21, 2017 - I opened a Citi AAdvantage card. During the account opening process, the application asked me to create a log in, sign up for a paperless option and then provide a secret word. When I selected Continue to move on, the website said " System Error. '' I tried calling customer service who was not able to identify me or find my application. They transferred me to the application team where my application was found. I was then told that there was " website issues '' or " some applications do n't allow instant access, maybe this was one. '' and to " Please just wait until you get your card and you c... |
Citibank Credit card credit card protection / debt protection February 21, 2017 - Citibank enrolled my - year old mom and I in their Credit Safeguard without her consent. We have been unwittingly paying the monthly premium for years. When I read about the settlement with CFPB I requested a refund. Though they were aware they owed a refund they did nothing until our request. It took over 30 days to provide a response. They indicated that we were due a refund of $3000.00 in a letter dated -/-/- and they had issued a refund credit that would appear on the account within two billing periods. I called them in - and was told that it would appear on the next bill.... |
Synchrony Financial Credit card credit card protection / debt protection February 18, 2017 - I opened an account with Amazon prime for a credit card issued by Synchrony Bank. They added a fee for card security without my permission at a cost of $2.00 per month. They were counting on my not catching this. When I called the telephone number for customer service I was connected with an off shore call center staffed by English speaking foreign nationals. The rep said he would cancel. This is an example of a predatory and dishonest credit card company.... |
Synchrony Financial Credit card credit card protection / debt protection February 18, 2017 - I received a Lowes credit card in - with a beginning balance of $3000.00 and continued making monthly payments up until - which is when my spouse lost her job. I informed Lowes of what happened and offered to lower the monthly payments I could afford. I began making payments of $54.00 to $100.00 and after 5 months I asked for a balance update and discovered I made a small dent on my balance. I asked Lowes why my balance was almost the same? Lowes responded that only - of my monthly payment goes to my balance and the rest goes to their interest. Lowes also said not to make large ... |
Citibank Credit card credit card protection / debt protection February 17, 2017 - Unauthorized charges were made on my Citi VISA card. The charges were made in -, -. I live and work in -, -. I was not in - on the dates of unauthorized use. The amounts were all suspiciously large even numbers : $400.00, - etc. amounting to over $2600.00. These charges in no way resemble the pattern of spending history previously or after the disputed charges. I have tried repeatedly to dispute the charges with Citi. They just sent me a letter stating that " since my name was on the card '' I would be responsible for the charges. The stated policy of the bank is that I a... |
Citibank Credit card credit card protection / debt protection February 14, 2017 - I have been getting charged fees on a so called - percent 18 month promotion from Best Buy through Citi Bank credit card. No one every explained or notified me that even though there is no interest rate tied to the purchase that there is a service fee of almost $25.00 per month for an unwanted debt protection plan. This adds up to an extra $500.00 in fees in a 18 month period.... |
Synchrony Financial Credit card credit card protection / debt protection February 14, 2017 - I signed up for an - store card for my - payments and they automatically signed me up for their Card Security Program which provides coverage in the event of death, - etc. I did not give my consent ( or was not aware of giving my consent ) when I signed up for the card. I received a non-descript notification in the mail alerting me of this and have cancelled my participation by phone. Apparently they have a checkbox in the card application process. I do not remember checking that box ( and never would have ), so I can only assume that the box was checked automatically and it was an ... |
Barclays PLC Credit card credit card protection / debt protection February 13, 2017 - I filed disputes with Barclaycard Master card on -/-/2016. First after 3 months they just closed the dispute then reopened it when I called about it and then closed it again after another 2 months. They felt the merchant was in the right. I do n't feel they fairly represented me the customer. They never even bothered to give me a call. All calls were initiated by me and I never got what I felt were fair responses. I had provided them with a lot of information to prove my disputes but they showed me nothing the merchant provided to prove me wrong. I was left with the impression that they just... |
Synchrony Financial Credit card credit card protection / debt protection February 12, 2017 - A creditor issued me a store card. Paid as agreed until I was seriously injured by a - one morning whom left me without. All creditors were notified, letter of protection agreed debts were to be satisfied, I did as stated in those letters too. The only creditor who did not honor their word is this bank. Bank sold debt to another company, company sued me ; so, I made an agreement with the court. Bank is known by consumers if they shop at big box stores with the - '', home improvement store with the - '', bank begins with a " S ''. Ca n't write their names ; so, you 'll know them as -... |
Citibank Credit card credit card protection / debt protection February 10, 2017 - I fully paid for a flight using points earned via my Citi Prestige card which was delayed by over 5 hours. The benefit of the card states that " If a Covered Traveler 's Trip on a Common Carrier is delayed for at least 3 hours, we may reimburse you for expenses incurred because of the delay. '' Additionally, the benefit states that " This benefit covers [ Lodging, meals ... ], as long as they are reasonable and necessary for the Covered Traveler to incur during the delay. '' The claim center admitted that my claim was legitimate, as evidenced by the attached e-mail stating that a portion of th... |
Synchrony Financial Credit card credit card protection / debt protection February 10, 2017 - Synchrony bank- for Walmart- I reported on - - to their fraud dept that I did Not apply for a Walmart credit card. They gave me a claims number and recommended that I review their website for reporting identity theft. On - - I am getting another synchrony bank email asking about my application. Obviously their fraud dept Is inept, has been hacked or a fraud itself.... |
Citibank Credit card credit card protection / debt protection February 9, 2017 - COSTCO and - - entered into an arrangement that promoted - - credit cards and COSTCO membership. I agreed to obtain an - - card and a COSTCO membership pursuant to this agreement. For reasons known to - - and COSTCO, they terminated this agreement with terminated my - - card. COSTCO sought to recreate this arrangement with -, a different credit card company ( issued by CitiBank ). To promote this new agreement, - sent me a credit card which I immediately destroyed and never validated. Notwithstanding my refusal to enter into an agreement with -, COSTCO ... |
Citibank Credit card credit card protection / debt protection February 7, 2017 - I have a citicard CBNA balance on my credit report of $4200.00. I have no idea what this is. I had a citicard - card but the balance was paid off in full last year. I need this removed from my credit report!!... |
Synchrony Financial Credit card credit card protection / debt protection February 5, 2017 - In -, I had some - work done on time payment and was forwarded a credit card right away from a company called Care Credit to make my payments. Everything was fine for awhile until I started receiving notices and robo telephone calls from Care Credit staff stating my payments were late even though I made my payment through the mail and sometimes on line, If I though I 'd might be late by mail. Sometimes Care Credit would bill me and others times I would not receive a bill. When I inquired as to what happened to my statements for payment, Care credit mentioned that they had sent me an emai... |
Bank of America Credit card credit card protection / debt protection February 5, 2017 - On - 2016, - ( a computer online back-up service ) made charges to my account that were not approved. I made contact with Bank of America to file a fraudulent claim against the charges. Bank of America told me to make contact with - and try to resolve the charges before making an official fraud claim with them. I contacted - and told them that the charges that were made to my account were fraudulent and were not valid or approved. - used my Bank of America credit card number that was more than two years expired to make the charges for their services ( again which I never approve... |
Bank of America Credit card credit card protection / debt protection February 5, 2017 - Hi, This is - -. I hold my Bank of America credit card since -/-/-. From the beginning to till - -, Bank of America reported wrongly my credit information to other person 's SSN. Due to this my credit score is heavily affected and I am in big loss.... |
Synchrony Financial Credit card credit card protection / debt protection February 2, 2017 - I opened a Care Credit account for my - with Synchrony Bank a year ago with 0 % for a year. Last week when I was going to pay off the balance, noticed a charged of $80.00 on the statement, I questioned it and found out it is protection or insurance plan, which was monthly added to my account. I never requested and authorized such a insurance and without my permission added to my card. I was charged $1100.00 for past year of the insurance protection, which are going to pay me back. But this kind of none sense have to stop, I found out by accident about it and - know how many people ... |
Citibank Credit card credit card protection / debt protection February 1, 2017 - I recently discovered that I was " enrolled '' in a credit card protection insurance plan for my Macy 's credit card. I called and cancelled the plan, but discovered that I have been enrolled in the plan since the date that I applied for the credit card in -/-/2009, and have been paying this " insurance '' for close to 8 years and have spent a total of $290.00. I believe the insurance/credit protection company is called " - direct, -, and they are affiliated with Citi Credit Cards. I called to obtain their exact name, and even this was an issue. They informed me that their name was "... |
Synchrony Financial Credit card credit card protection / debt protection January 28, 2017 - I have an account with synchrony bank for my - account all of my previous purchases had promotional periods on the last one I had paid off the promotional payment, synchrony used a portion of that to apply it to my payment that month, I did not realize what they had done and did not make a payment, then I realized they were charging me a huge amount of money in interest I called then they put some of the money back but not all of it and they refused to fix the last amount and are still charging me interest.... |
USAA Savings Credit card credit card protection / debt protection January 25, 2017 - Hacked my bank ( USAA ) and had a credit card sent to the -. The email of this person was --, I know this because he changed my primary email to his.... |
Wells Fargo & Company Credit card credit card protection / debt protection January 25, 2017 - My elderly father opened a checking account with Wachovia ( Turned Wells Fargo ) sometimes around -/-/- when my dad and I were living in North Carolina. He added me as a power of attorney on his account. -/-/-, we moved to Florida, by then, Wachovia became Wells Fargo. Eventually, the bank offered my father a credit card which he added a COPY of the card to my name to help him with his transactions. After my father passed around three years ago, I notified Wells Fargo, they stiffed me with the entire balance. It was my father ' card, not mine, but they insisted that it 's my respons... |
Citibank Credit card credit card protection / debt protection January 24, 2017 - After 6 months of billing with the Best Buy Citi Bank -, I noticed the " EHN DEBT PROT '' charge on my statement. I was charged $150.00 in 2016, and - this past month ( See Attachments ). This is deceptive marketing/enrollment purely engineered to hurt those that set up auto payments to pay off promotional balances based off total charge divided by the term of the promotion. I now have to increase my payment. I WANT A REFUND! I 'm disappointing in Best Buy for allowing this, I did see there has been a previous lawsuit and settlement. Clearly this behavior is still going on!... |
Citibank Credit card credit card protection / debt protection January 24, 2017 - During - I drove from - to - and used my Citi Bank card to buy gas on the road. My card was flagged for possible fraud and put on hold. I called and confirmed that there were no fraudulent charges. I was then asked to confirm my identity and faxed in a copy of my drivers license a copy of a bill under my name a copy of my marriage license and both my current social security card and the card under my maiden name. I was then told that that was not good enough information to confirm my identity and so I then sent a color copy of the front and back of my drivers license and signed the pa... |