Review and analysis of over 394 consumer complaints
| GE Capital Retail |
| JPMorgan Chase |
| Bank of America |
| Wells Fargo |
| Citibank |
| Barclays |
| Discover |
| First National Bank of Omaha |
| U.S. Bancorp |
| JPMorgan Chase & Co. |
| Amex |
| Capital One |
| Discover |
| Barclays |
| Company | Complaints |
|---|---|
| Citibank | 61 |
| Capital One | 58 |
| GE Capital Retail | 45 |
| Amex | 41 |
| Bank of America | 30 |
Citibank Credit card application processing delay April 7, 2017 - some open a account in my name citi card I do n't know how who did it a address has been add to my credit report spoke to citi Bank nutting has change it has affect my credit... |
Citibank Credit card application processing delay April 2, 2017 - I have applied for a CITI simplicity card on -/-/2017 & it took 10 business days for CITI to pull the credit report and process further. Later they sent a letter stating they tried to contact me but they could n't reach out to me. I reality I never ever received any call from them. They asked for additional documentation like utility bill & Pay stubs in a letter that I received from them in the mid -/-/-. When I contacted the customer care they said I can even email the additional documents to - and I sent it on -/-/-. On -/-/- when I contacted again they said they do n't a... |
NetSpend Corporation, a TSYS Company Credit card application processing delay March 20, 2017 - I started to activate my card and the customer service rep Asked my address which I gave and she said that is a - which Which was not allowed and I said it was on all my paperwork License etch. She no, I paused for minute to think if I should use Use my current address or my mothers as I was going there Because she -. Needed the card to purchase airline tickets as I don'tLike to use my bank debit card online. I wanted to think for a moment so I asked if could phone back And she said yes no problem Not bothering to tell me they Were in fact. Closing for the nite. I tried to get refund f... |
Barclays PLC Credit card application processing delay March 15, 2017 - My wife and I recently applied for a Barclaycard - Credit Card. After receiving letters that Barclay required additional information/verification of information I made phone contact with Barclay. In order to proceed with the applications I need to mail them a copy of our social security cards ( front and back ), driver 's license ( front and back ), bank statements, and a recent utility bill. If this does not raise red flags then I do not know what does. We have excellent credit scores ... above - into - with no creditor issues. When I asked why in this day in age I would want to send... |
Barclays PLC Credit card application processing delay March 14, 2017 - I filled out a credit card application for - Credit Card with Barclay Bank on -/-/2017. I filled application out knowing I would be accepted as my credit score is above - and have never been late on a payment and own my own home with a good job. I received a letter shortly after saying they needed additional information and to call. I immediately called where I was informed that they were approving the credit card for $16000.00 and that it would be received in 10 to 14 days. I received a phone call minutes later with the same gentleman on the phone and a third person on a three way... |
USAA Savings Credit card application processing delay March 8, 2017 - I received a low APR credit card balance transfer offer from -. On -/-/2017 I initiated a balance transfer from a USAA credit card to a - credit card in the amount of $3000.00. I was told that transfers could take from 10-14 business days. $3000.00 was debited to my - credit card on -/-/2017. USAA did not credit my credit card until -/-/2017. On -/-/2017, I initiated a second balance transfer from the same USAA credit card to the same - credit card in the same amount of $3000.00. On -/-/2017, I received correspondence from - advising that they were unble to pr... |
Bank of America Credit card application processing delay February 5, 2017 - On -/-/-17, my credit card information was compromised and used for fraudulent purchases. I was notified by account alerts about the activity. I immediately called Bank of America customer service about the activity on my account. They immediately took care of the situation and stated that a new card would be sent out. Needless to say, ever since that time, I HAVE NOT RECEIVED MY NEW CARD. I have made numerous phone calls to Bank of America, spoke with numerous customer service reps, verified all my information each time, so much so that I have lost count and I still have not received a n... |
Barclays PLC Credit card application processing delay January 14, 2017 - Applied for a - credit card, have excellent credit, not a great card in terms of interest rate, however I like flying - and the bonus miles offer is intriguing. Submitted my offer and they demanded a copy of my social security card, a utility bill and my drivers license. I have never had to go through this for a mortgage loan, I said no way. The card is managed through Barclays Bank... |
The Huntington National Bank Credit card application processing delay January 10, 2017 - Hello Team, I recently applied for a Huntington bank voice Credit card upon a invitation call from the bank representative in - MI branch. After i visited the branch and provided all information she went ahead with processing my application. After sometime she came back to me stating my application is rejected as I am not a US citizen. I have many different credit cards and I have been living here since 3 years on a work visa. I have an excellent credit score. I want to know : 1 ) Is it legal for banks to reject Credit card application even if the person 's credit score is excellent and... |
JPMorgan Chase & Co. Credit card application processing delay January 9, 2017 - I recently applied for a Chase - - card. In the contract, Chase stipulated that if a certain amount of money is spent within the first 90 days after account opening, then there will be a reward. This reward is - of the primary factors that convinced me to apply for this card. However, what Chase does n't say is that " account opening '' means " the instant you are approved for the credit card ''. The 90 days begins ticking immediately, despite the fact that they have n't even sent a copy of my contract, the credit card, and I have no way to spend money. How is my account open if I d... |
Capital One Credit card application processing delay December 31, 2016 - I have been sent several preapproved status card offers from Capital One. So, I finally submitted the application online with their reservation number provided. They sent me a letter claiming they tried to contact me but were unable. That is not true. They never attempted to contact me. I sent them legible copies of my identity, utility bills for my current address, and my current phone number. I never heard from them again. I want their hard credit inquiry off of my credit file if they are n't going to actually look at my identity or actually contact me.... |
Wells Fargo & Company Credit card application processing delay December 26, 2016 - to whom it may concern, hello, I opened a credit card account with Wells Fargo Bank back in - 2015. It was a secured one. I provided them with all necessary information ( addresses, phone numbers, immig. status etc ). There was a $25.00 annual fee and they told me my account could be upgraded to an unsecured ( in a period from 6 to 18 months ) if I use the card responsibly and keep a good payment history, which I did. Never missed a payment, kept low balances and had had my score grow up significantly. A year passed, I heard nothing. A year and a half - nothing. They just kept charging an... |
BMO Harris Credit card application processing delay December 23, 2016 - I have overpaid a credit card for an account that has been closed by $1300.00. The bank has not refunded the overpayment.... |
Barclays PLC Credit card application processing delay December 14, 2016 - I was flying home on Frontier Airlines on Friday, -/-/- where the airline representative informed all passengers of a special credit card offer that if you applied while in air you got - additional bonus miles to the - mile offer that Barclay 's was underwriting after - purchase on the card. Both my husband and I filled out - separate applications and were hesitant about handing to airline rep because it contained all of our personal info but she stated they had to mail to show the customer applied while in flight to qualify for extra - miles. After 1 month lapsed my husban... |
Wells Fargo & Company Credit card application processing delay December 13, 2016 - I have been a good customer with Wells Fargo since -/-/2007. Everytime I need to talk to someone I get put on hold or get disconnected. I have tried to close an account and they have a - - - day process to close account. I make a telephone payment and request the account be closed and they wo n't close account. Today I have spoken to more than - agents spent more than an hour disconnected twice. Wells Fargo should not be in business if they can not look after their customers.... |
Synchrony Financial Credit card application processing delay December 7, 2016 - Appllied for Toysrus master card in the month of - and I did not receive my card till - -. Called this company several times for the status and every time they say they are expediting the process, but issues not resolved.Customer service used to say previous request was not processed and they will complete a new request this time and it kept on happened for 5 times in the month of - and -. No response on why they are not able to process the card. They did my credit check and approved the card We already spent more than - in toysrus using my other cards and lost my 10 % dis... |
Amex Credit card application processing delay December 1, 2016 - I was applying for an American Express Gold card so that I could purchase presale tickets. I told the agent I only wanted the card if it could be issued before the presale date. He assured me the card would be expedited so that I would have it within 2 business days. Based on this information I applied for the card and was approved. After it was approved, the agent told me that in fact the card would take - to 10 business days to be issued. I spoke with a supervisor and explained that I was given false information in order to apply for the card, but was told there was nothing they could do ... |
Wells Fargo & Company Credit card application processing delay October 29, 2016 - I held the Wachovia Platinum Visa card for several years before mismanagement drove it to insolvency and the FDIC arranged its acquisition by Wells Fargo. A short while after I opened the card, Wachovia introduced a rewards program. Adding it to my account involved a simple change of account setting through my online profile. I did not have to apply for a new card. When Wells Fargo acquired Wachovia, it discontinued the rewards program without notice or explanation. A few months later, when I attempted to redeem the rewards which I thought had continued to accrue, I learned of the ending of th... |
Synchrony Financial Credit card application processing delay October 27, 2016 - My issue is that I as far as I know, I have an account with Walmart/Sychrony. I was approved for the card. I called to get some information on the card and suddenly they could n't find my account and now that results as a hard inquiry. My issue is that either the account is open or they remove the inquiry off of my report. I tried calling their underwriting department several times including speaking with a manager and nothing has been done. Plus they have outsourced their calls, so I can not speak with anyone truly.... |
NetSpend Corporation, a TSYS Company Credit card application processing delay September 29, 2016 - I purchased a debit card loaded with $150.00 from www.netspend.com. the card said ai had to call a number to activate it. After - tries the recording said there was a problem activating it. I spoke with - woman from whom I was disconnected. Another man connected me to a supervisor who told me the card was limited to instore transaction which I did not want and he could n't fix it, claiming it was irreversable. I was trying to get information and he hung up on me.... |
Citibank Credit card application processing delay September 27, 2016 - Citibank NA refused to approve a Citibank Credit Card ( Costco Private Label ). I contacted Citibank directly. I was incommuication with a - - on -/-/- and was told to put a appeal on the incorrect deliquent from -. Received a letter of Credit Decision. Citibank used - as there provider. There was a error on my report and was corrected by - and the Deliquent item was removed on -. I called Citibank on -/-/- asked for approval and was denied again. Attached is the letter from Ciitbank. I spoke to - - - from the Office of the President on - - -... |
Bank of America Credit card application processing delay September 20, 2016 - I APPLIED FOR A CREDIT CARD ON OR AROUND -/-/2016. I WAS TOLD I WAS APPROVED FOR A CREDIT CARD AND WOULD MUCH LIKE TO DO BUSINESS WITH THIS COMPANY. I HAVE CONTACTED THE COMPANY DIRECTLY AND VERIFIED MY IDENTITY, DUE TO AN ALERT ON MY CREDIT. AS OF -/-/2016, I HAVE HAD THE ALERT REMOVED FROM MY CREDIT FILES, TO AVOID ANY HINDERING OF THE APPROVAL OF MY CREDIT CARD APPLICATIONS. I HAVE TRIED CONTACTING THE COMPANY AGAIN OVER THE PHONE, BUT TO NO AVAIL. MY CREDIT SCORE RANGES BETWEEN - AND ABOVE. ONCE AGAIN I HAVE PROVIDED MY PERSONAL INFORMATION, INCLUDING NAME, SS #, DOB, AND ADDRESS, T... |
Capital One Credit card application processing delay September 20, 2016 - I APPLIED FOR A CREDIT CARD ONLINE, ON OR AROUND -/-/2016. I WAS TOLD I WAS APPROVED FOR A CREDIT CARD AND WOULD MUCH LIKE TO DO BUSINESS WITH THIS COMPANY. I HAVE CONTACTED THE COMPANY DIRECTLY AND VERIFIED MY IDENTITY, DUE TO AN ALERT ON MY CREDIT. AS OF -/-/2016, I HAVE HAD THE ALERT REMOVED FROM MY CREDIT FILES, TO AVOID ANY HINDERING OF THE APPROVAL OF MY CREDIT CARD APPLICATIONS. I HAVE TRIED CONTACTING THE COMPANY AGAIN OVER THE PHONE, BUT TO NO AVAIL. MY CREDIT SCORE RANGES BETWEEN - AND ABOVE. ONCE AGAIN I HAVE PROVIDED MY PERSONAL INFORMATION, INCLUDING NAME, SS #, DOB, AND AD... |
JPMorgan Chase & Co. Credit card application processing delay September 20, 2016 - I APPLIED FOR A CREDIT CARD ONLINE, ON OR AROUND -/-/2016. I WAS TOLD I WAS APPROVED FOR A CREDIT CARD AND WOULD MUCH LIKE TO DO BUSINESS WITH THIS COMPANY. I HAVE CONTACTED THE COMPANY DIRECTLY AND VERIFIED MY IDENTITY, DUE TO AN ALERT ON MY CREDIT. AS OF -/-/2016, I HAVE HAD THE ALERT REMOVED FROM MY CREDIT FILES, TO AVOID ANY HINDERING OF THE APPROVAL OF MY CREDIT CARD APPLICATIONS. I HAVE TRIED CONTACTING THE COMPANY AGAIN OVER THE PHONE, BUT TO NO AVAIL. MY CREDIT SCORE RANGES BETWEEN - AND ABOVE. ONCE AGAIN I HAVE PROVIDED MY PERSONAL INFORMATION, INCLUDING NAME, SS #, DOB, AND AD... |
Wells Fargo & Company Credit card application processing delay September 19, 2016 - I APPLIED FOR A CREDIT CARD ONLINE ON OR AROUND -/-/2016. I WAS TOLD I WAS APPROVED FOR A CREDIT CARD AND WOULD MUCH LIKE TO DO BUSINESS WITH THIS COMPANY. I HAVE CONTACTED THE COMPANY DIRECTLY AND VERIFIED MY IDENTITY, DUE TO AN ALERT ON MY CREDIT. AS OF -/-/2016, I HAVE HAD THE ALERT REMOVED FROM MY CREDIT FILES, TO AVOID ANY HINDERING OF THE APPROVAL OF MY CREDIT CARD APPLICATIONS. I HAVE TRIED CONTACTING THE COMPANY AGAIN OVER THE PHONE, BUT TO NO AVAIL. MY CREDIT SCORE RANGES BETWEEN - AND ABOVE. ONCE AGAIN I HAVE PROVIDED MY PERSONAL INFORMATION, INCLUDING NAME, SS #, DOB, AND ADD... |
JPMorgan Chase & Co. Credit card application processing delay September 13, 2016 - -/-/-, I applied online for a credit card with Amazon, whose cards are provided by Chase. I was told I would receive an email once a decision had been made. I did not receive any decision email from either Amazon or Chase in response to my application, nor did I ever receive any communication through the regular mail. I contacted Chase directly by telephone today, -/-/-, and was informed that my application had been declined on -/-/- ( almost a month and a half prior ) due to insufficient credit history. When I inquired about appealing this decision, I was further informed tha... |
Citibank Credit card application processing delay August 18, 2016 - - was discontinued at - ( a cashback card ). In its place, I was issued a Citi Business card ( also a cashback card ) I wanted to get a second user card for my daughter to have her own card ( She already had a - card ). The day I received the new - card, I called - to make the request. A card was received. It was the Citi - card ( mileage benefits ) not the Business card ( cash back ). I called - & was told I had to go to - for the card to be issued. - told me to go back to -. - took all the information & said a card would be sent. I waited. A card was not rece... |
Citibank Credit card application processing delay August 17, 2016 - I asked Citi Bank executive response unit to delete their inquiry off my - credit report because I wanted a business credit card not a personal credit card & they used my social instead of my EIN. - - -.... |
Discover Credit card application processing delay August 15, 2016 - My attempts at securing a travel rewards credit card with DISCOVER were a joke. They requested proof of address and proof of social security coverage. I submitted a statement from - insurance with my proper address on it. At the same time I submitted a page from US.gov.socialsecurity with a copy of my social security card at the bottom. When I called to verify the receiving of this information, I was told that the social security card was too dark and that the - statement did not have a date on it. Because I am visiting family away from home I was attempting to secure this card b... |
Synchrony Financial Credit card application processing delay August 13, 2016 - I am having the exact same issues with this financial institution as is described in the PayPal extras mastercard review link provided below. I need help recovering my account payments in the amount of approximately $2600.00. They refuse to credit it to my account so that I may have my credit for spending reflect my payments made and collected by them. This is a real scam that needs overseen by some agency with the authority to shut them down. -... |
Bank of America Credit card application processing delay August 12, 2016 - This is a follow-up complaint to several other CFPB complaints on this same issue. Yesterday I spent over an hour on the phone with B of A during my work day. This was at least the third call to them to fix the same problem. I also spent over an hour with them on the phone on Sunday, my weekend. The short problem here is my statement posted on - -, I scheduled a payment to occur - -, it did, but they applied it to the prior month, saying because I made the request on the - that is when they applied it. I am not rehashing any of this ; refer back to the prior complaint. While I f... |
Bank of America Credit card application processing delay August 11, 2016 - This is a follow-on to several existing CFPB complaints against Bank of America. Further to the existing file, they incorrectly applied a payment in - to the prior month when it was intended to pay the current month. they therefore said the account was late. they applied a late fee on - -. I called on - - and explained the situation. They removed the late fee. They neglected to note the file that the payment I had made was for the immediate prior month statemnt, so when the next one closed, they carried forward an erroenous past due amount, even though three days earlier we talk... |
Synchrony Financial Credit card application processing delay July 26, 2016 - This letter is in response to numerous phone calls with Amazon Store Card and the Synchrony SCRA department concerning the end of my - protection underneath the SCRA guidelines. The most recent was Friday -/-/-, with their SCRA department. After I advised their office -/-/- that I was retiring and was allowed 180 days of further protection I was informed that my interest rates would increase in regards to all - accounts you currently hold for me but I could request a decrease and revaluation of my credit to possibly get a lower rate ; I was also told by Amazon Store card and ... |
Amex Credit card application processing delay July 25, 2016 - -/-/2016 I asked AME- to add my Mother - - to my account. They have done everything but do that. They have sent all kinds of letters and email. When we write AME- back they never do anything. They asked me to go to my bank and get them to write a letter to AME- stating that I have an account with them ( - - ), I have dont all that they have asked. I want them AME- to response to my letters and help me manage my account.... |
JPMorgan Chase & Co. Credit card application processing delay July 18, 2016 - I applied for a Chase Sapphire credit card. Chase denied my application. The reason given was I had received too many cards in the last 2 years. My credit score is over - and I have 20 years of clean credit history. I do take advantage of credit card offers when the rewards offered is equal to $100.00 or more. I think they denied my application because of this and because I do not carry a monthly balance with any credit card nor do I make cash advances or transfer balances. I think this is unjust discrimination. Can anything be done?... |
Capital One Credit card application processing delay June 25, 2016 - Capital One takes centuries to approve a new credit card. The agony does n't end there-almost a month since i was informed about my card being mailed to me and nobody has a clue where the credit card is.... |
Capital One Credit card application processing delay June 22, 2016 - Applied for a credit card with Capital One. Application process makes you jump through all these hoops, including income verification through fax/snail mail, which is insulting considering no other credit card issuer requires that information ( and considering my previous account with CapOne ). I subsequently provide the necessary documentation through their antiquated methods ( i.e., fax ). Three weeks go by without hearing back prompting a call to customer service. Customer service is inept, ca n't find the info to process the application, refuse to do anything else to help. Absolutely done ... |
JPMorgan Chase & Co. Credit card application processing delay May 28, 2016 - On - -, I submitted an application for a new business credit card with Chase and received an email that included the following : " We 'll let you know of our decision through U.S. mail within the next 30 days. Please do n't resubmit this application while waiting for our decision. '' On - -, I finally called the customer service center and was informed that the application was denied. No explanation was provided and I have yet to receive any communication from the company. This is unacceptable for a small business start up.... |
JPMorgan Chase & Co. Credit card application processing delay May 9, 2016 - Applied online for - card issued by Chase Bank USA, N. A. I received a letter saying they needed a government issued ID showing my physical address for proper identification. I sent a copy of my - - - with my physical address on the front and also the back of the card showing it was a government issue card. It clearly stated government issue. I would have sent a copy of my drivers license but it had my P O box on it. I later received a letter saying my request for the card had been denied because the documentation I sent in was not sufficient. I told the rep I had a Chase card befo... |
Citibank Credit card application processing delay May 9, 2016 - I opened this card under the assumption I would receive - ThankYou points upon opening the card, with a spending requirement of $0.00. I 've called-in numerous times to hear these points would be awarded within 1 to 2 billing cycles. I just want these points so I can end this relationship with Citi. ... |
Bank of America Credit card application processing delay April 26, 2016 - On - -, 2016 a final payment for the credit card debt was processed by Bank of America for $5200.00 along with a handwritten note on the reimittance to close the account BEFORE the annual fee would be charged in the following month. The instructions were NOT followed and the account was charge for an $75.00. I have tried to call them to ask them to read the note, refund the $75.00 and close the account. they have refused. I believe this is clear example of the misleading practices by bank of America in an attempt to generate more income off of consumer eventhough they have been ins... |
Capital One Credit card application processing delay April 22, 2016 - I filled out a application for Capital One on - - for Capital One they pulled my credit and then contacted me and said I needed to fill out another application that they did not have my social security number so I reapplied and another credit report was pulled. - has already fixed the problem. - and - need to remove - of the hard pulls each like - did. It was Capital One Fault that this occurred. The records will show this. - is on the reports according to -. Thank You - - ... |
JPMorgan Chase & Co. Credit card application processing delay April 22, 2016 - My husband and I are longtime customers of Chase. We applied online about two weeks ago for a Chase credit card. In the past, we have received an instant decision which has also always been positive with a large credit limit. This time a message appeared saying it would be reviewed and that Chase would get back to us. When we inquired at a Chase branch, the representative was not engaged and said she had no notification of our application status in her system. I also registered my comments on the Chase website. I still have not heard anything back and would like to know the status of our appl... |
Barclays PLC Credit card application processing delay April 19, 2016 - Application Number : - Hello, I was hoping you would be able to reconsider my application and see if i can get approved for anything. I do n't care on the credit limit, i just need the help to be able to re establish my credit. I would greatly appreciate any help on this matter. ... |
TD Bank US Holding Company Credit card application processing delay April 4, 2016 - On Saturday - - 2016, I went on-line to transfer $ from my TD savings a/c to pay the O/S balance on my TD CC. The payment amount immediately was deducted from my savings a/c, but 2 days later still has not been credited to my CC ... .effectively denying me the use of the at money for 2 days. This appears to be a standard practice of TD, and if applied to all payments, could involve huge sums. TD effectively is using our money, ( overnight money market? ) without our approval. Do all banks do this? ... |
JPMorgan Chase & Co. Credit card application processing delay March 22, 2016 - I applied for a chase credit card on -/-/2016 my - profile and - and - recommends me to apply for a Chase Freedom credit card. I must of forget to follow up on the inquiry on -/-/- I receive a letter from Chase to contact them. I was told because I have a fraud alert on my credit file, but with no contact number I would have to contact -. So I called my senator and he gave me the corporate number of -. I talked with - of the Executive office he was surprised that someone was able to bypass the automated system and come in on a straight call. He updated my fraud alert p... |
JPMorgan Chase & Co. Credit card application processing delay March 21, 2016 - I called Chase on - - to convert my Chase Freedom card to a Chase Freedom Unlimited. While on the phone with the Chase rep, he told me the conversion was completed. It is now more than a week later and the card still has n't been converted. I 've called twice during the week ( once on - - and again on - - ) to find out the status and both times the representatives told me the conversion should have completed but that " they are n't sure what 's taking so long. '' Chase what is happening? ... |
JPMorgan Chase & Co. Credit card application processing delay March 15, 2016 - -/-/2016 I applied for the - Plus Credit Card by Chase shortly after received a letter asking to provide proof of physical address and DOB which I faxed over and a few week laters when I called got a confirmation that they received it on - -. By this a lady from the Credit Dept stated that I would be receiving a something in the mail. I asked if I was approved or not and she just replied you 'll get something in the mail. A week later no mail I called again and was told that I was mailed a letter to confirm my identity ( why could n't they tell me this the 1st time ). At this point ... |
JPMorgan Chase & Co. Credit card application processing delay March 10, 2016 - The Chase account has been reporting on my personal credit report, when in fact, this account should be listed on my business credit. I have disputed this information with the - credit bureaus and nothing has come of it. I am appalled at this situation! ... |
Amex Credit card application processing delay March 10, 2016 - I applied for a AME- Card on -/-/2016, I was notified on -/-/- that my application was cancelled reason given- The reason for our decision is that you have reached the maximum number and type of Cards that we will approve within the period of a few months. Please know that your prior application ( s ) has been approved and your Card has been sent to you. I never applied before -/-/-, I called AME- and was told they only have - application and it was cancelled. They also informed me that I do not have an AME- Card. They are not able to tell me why they have stated the above in t... |
Navy FCU Credit card application processing delay February 14, 2016 - the credit card issuer navy federal fabricated the credit card credit amount which was maxed out based on revenge for filling prior complaints regarding fabricated credit by navy federal and their agents and associates in fact. navy federal futher failed to return fraudulent payments of - to a va inspecter related to the home mortage at -. navy federal failed to pay back fraudulently stolen money from I pay global of over - dollars I filed a fraud complaint regarding navy federal fabricated prior credit denials for mortgage on - - -. my home - - which was corrected a... |
Discover Credit card application processing delay February 5, 2016 - Discover credit card. Send me for invitation card to apply for it. And after I let them run my credit thy just denied me to have a credit from them. I 'm side is just kind of nonsense to invited me to use or run my credit scores for nothing. It just waist of my credit scores. Ps.. Just want to complain them because of useful using the points of the person score for nothing. I 'm hoping that there do n't do this anymore for the other customer. Thank and looking forward to settling this matter. ... |
Capital One Credit card application processing delay January 29, 2016 - TO REBUILD MY CREDIT PROFILE. I APPLIED TO CAPITAL ONE CREDIT. APPROVED FOR THIS CARD BUT COMPANY REFUSED TO ACTIVATE THIS CARD. THIS COMPANY INSIST I AM NOT WHO I AM. I HAVE COOPORATED. BUT TO NO AVAIL. SO I SIMPLYH WANT TO CANCEL MY APP. BUT THIS COMPANY WANTS TO CHARGE ME AN ONGOING MEMBERSHIP FEE. I JUST WANT THIS COMPANY OUT OF MY LIFE. PLEASE HELP ... |
Amex Credit card application processing delay January 20, 2016 - My complaint is against American Express - this credit card company refuses to send account statements thus I have no way of verifying what I am being charge plus my not sending monthly statements I do not received the required address and information necessary to write to inquire about charges, payment history etc. Also, because Amex does not send statements I do not have mailing address to mail payments. Because American Express did not send statements I miss a timely payment. ... |
JPMorgan Chase & Co. Credit card application processing delay January 17, 2016 - I am rebuilding credit following a chapter - bankruptcy discharged in - -. I have limited new credit established and decided to apply for a Chase Freedom card on -/-/- which was described to be the type of credit card good for those with previous credit challenges or need a second chance. I had not receive a response on the application after more than 30 days. I called Chase - - around -/-/- to find out the status. I was told the application was denied and a letter was sent to me. I did n't receive it so I requested a copy to be mailed to me again. The represen... |
BBVA Compass Credit card application processing delay January 6, 2016 - I applied for the BBVA - - - card on -/-/- and received my denial letter on -/-/-. The stated reason was " unable to verify identifying information ''. This reason is complete bogus and I have several friends who have received this same denial reason. I have not changed my address in 13 years and have no fraud alerts on my credit report. I take safe guards to manage and protect my credit and this denial reason is completely bogus. ... |
JPMorgan Chase Credit card application processing delay November 30, 2015 - Hi, I applied online for a Chase credit card on - -, 2015, and I received a e-mail with some information regarding about my online application including that they will let me know about the decision of my application through mail in 30 days. After two weeks without any news or mail with the status of my application, I decided to call the Chase Bank through the - number, and the mortgage department answer and told me that they need proof of my address so they can have a proof of my address to approve my credit card application, so we agreed that I am going to send them a color copy of... |
Capital One Credit card application processing delay November 25, 2015 - Sometime in - of 2015 I was approved for a Capital One Secured credit card requiring a deposit due within 80 days ( -/-/2015 ). I contacted Capital One on - and processed the payment for the deposit ( $200.00 ) and was advised it would take approximately 2-3 weeks to received my card. After a couple of business days, I realized the funds had n't been deducted from my account and I proactively reach out to Capital One on - to understand the delay. I was advised the payment was n't processed due to some error. I was asked if I wanted to reprocess the payment but I wanted to be s... |
Citibank Credit card application processing delay November 18, 2015 - I called Bloomingdales to follow up on an application to upgrade my Bloomingdales Store Card to the Bloomingdales American Express. I had not heard from them in about a month since working with a manager and some online department for an application that seemed to freeze in their system. I was transferred to credit and she said she could reconsider the application and placed me on hold ... shortly later she came back and said it was declined and she could not do anything. I asked what credit report they had used last month and she said no, I pulled a credit report today! I said, WHAT? You NEVE... |
Citibank Credit card application processing delay November 11, 2015 - i am an - and have an excellent credit score. ( @ - fico ) with greater than 10 years of credit history. i have applied for a citi credit card attracted to their double miles promotion. they have been sitting on my application for more than a week. when i called the agent tells me that application is still pending in a department, that can not be reached by anyone. she suggests my only option is withdrawing the application. with a credit enquiry already posted to my history, i am very much interested in the reason they have been sitting on my application. regards- -- credit ... |