Virginia Consumer Complaints

Review and Analysis of over 16,962 financial product complaints in Virginia

Most Complaints
by company in Virginia

CompanyComplaints
Bank of America1,659
Wells Fargo1,294
Equifax1,107
Experian1,013
Citibank 835
TransUnion 725
JPMorgan Chase 614
Capital One 563
Ocwen 561
SunTrust Bank 452
Nationstar Mortgage 373
BB&T Financial 309
Ditech Financial LLC 254
Navient 249
Navy FCU 244
GE Capital Retail 239
PNC Bank 226
Amex 208
HSBC 179
U.S. Bancorp 163

New Complaints in Virginia


JH Portfolio Debt Equities, LLC Debt collection attempts to collect debt not owed debt was result of identity theft

November 10, 2019 - I received two notices for debt collection from Credit Control LLC dated -/-/2019 and -/-/2019. On -/-/2019 I sent a debt validation letter via mail to Credit Control LLC regarding the first notice stating that I do not owe any debt and challenging the validity of the debt, as I have had my accounts, email and other personal accounts hacked into and have had credit applied for in my name that I didnt initiate. I have continued to receive calls and received another letter to attempt to collect yet another debt that I do not owe. On -/-/2019, I sent another letter by mail to address the ...

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Overton, Russell, Doerr and Donovan, LLP Debt collection attempts to collect debt not owed debt was result of identity theft

September 3, 2019 - I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached....

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WELLS FARGO & COMPANY Mortgage trouble during payment process

March 8, 2019 - I have been a customer of Wells Fargo for many of years since -. I set up for my mortgage company to draft my payment on -/-/- and -/-/- from my Wells Fargo account.They drafted payment on -/-/-. I spoke with - at Wells Fargo yesterday evening and she informed me that my mortgage was sold to - in California on -/-/-. I did not received any notification from Wells Fargo. I get all my mails and statements from them. I am currently in bankruptcy and paying arreages. I am concerned about what to do. I know I will contact my attorney, but how can I be sure this is corre...

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First National Collection Bureau, Inc. Debt collection attempts to collect debt not owed debt is not yours

January 27, 2018 - This company named first national collection bureau, inc. continues to send me letters, and phone calls concerning a $2100.00 debt that i have never owed, and or have any ideal about. iv mailed them 3 letters in the past two months advising them of the same. but they continue to contact me. i have attached the most recent letter from first national collection. dated -/-/2018 2018...

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Penn Credit Corporation Debt collection attempts to collect debt not owed debt is not yours

December 27, 2017 - Beginning approximately - -, 2017, I have been receiving harassing " robocalls '' calls TWICE DAILY by Penn Credit Corporation 's number - for a person that has NEVER lived at my residence nor do I know the whereabouts of this person that they are calling for ( - - ). They asked me to contact this person to ask her to contact them to discuss her debt-related issues with them. I am not legally responsible for this person 's debts and I am not legally permitted to discuss this person 's debts anyway since I am not related to this person. I do not know her whereabouts and this per...

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JPMORGAN CHASE & CO. Credit card closing/cancelling account

April 21, 2017 - I receive d a letter last fall a dvising that my credit card account was being closed due to inactivity, which was great, because I was getting ready to call and cancel my Chase Sapphire Visa anyway. It had been nothing but problems and hassles and hidden fees [ like additional charges for paying off certain types of bills with your credit card - they likened it to taking a loan or gambling! That does n't even make any sense ] since I signed up for it and that was now one p hone call I did n't have to make. I had already quit using the card, paid it off, and made sure to use/transfer all of...

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Wells Fargo & Company Bank account or service deposits and withdrawals

April 12, 2017 - I disputed an item due to cancelling and never receiving merchandise, Wells fargo took the word of the merchant that I did n't cancel so they reversed the credit. I felt this was unfair having being charged - for something that I never received and was told would be cancelled and no further shipments. Wells Fargo wont reopen its investigation and says I did n't cancel, why would I lie? this is a large bank just bullying the little guy...

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Synchrony Financial Credit card other

April 11, 2017 - - CT - VA - Amazon Prime Store Card - Synchrony Bank Will not report my good payment history to - credit reporting agencies it had been over six months and they still have not re ported my payment history or my correct balance -, FL -...

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Pentagon FCU Bank account or service account opening, closing, or management

April 10, 2017 - I opened an account with PenFed Credit Union back in -/-/-. I credited the account with a - dollars and never used that account again until today. So since there were no mouvements, they closed the account and sent the money to the previous address I used to live. I was not aware the account was closed. They never called or sent me an email. When I called on -/-/- at -, - from PENFED told me they sent the check of $100.00 to my previous address and I wo n't be reimbursed for that amount....

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SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account

April 10, 2017 - Suntrust sent the WRONG statement for -/-/- ( for the 4th year in a row ) after I paid my escrow shortage. They took so long to send the correct statement that I did n't pay my mortgage for -/-/- until the end of the month. As I always do, I added additional principal to my payment so now I need suntrust to sent a CORRECT statement for the amount due -/-/- showing my payment for -/-/-, the higher principal amount due and the lower interest amount due. I have asked repeatedly but they refuse to send a correct statement which I do not understand and they refuse to provide any...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

April 9, 2017 - Company told me that if I paid the account it would be deleted off my credit reports if paid in full. The account is still showing up on my - and - and has not been flagged for deletion...

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Experian Credit reporting incorrect information on credit report personal information

April 7, 2017 - Credit report shows - different social security number under my report in personal information section. I disputed different social security number shows up in my report but credit reporting company said they can not remove it because that information is coming from the lender. And because it is - digit different they were thinking some of lender 's operator made a simple mistake during their input process so considered it as minor, but It is not minor problem to me. I am an - military - and during my background investigation they found - different social security numbers and th...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report personal information

April 7, 2017 - Credit report shows two different social security number under my report in personal information section. I disputed different social security number shows up in my report but credit reporting company said they can not remove it because that information is coming from the lender. And because it is - digit different they were thinking some of lender 's operator made a simple mistake during their input process so considered it as minor, but It is not minor problem to me. I am an - military - and during my background investigation they found - different social security numbers and the...

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BMO Harris Bank account or service account opening, closing, or management

April 7, 2017 - During the third week of - I came across and advertisement by BMO Harris Bank to open a checking account, satisfy " 1 ) Open a new BMO Harris Everyday Checking ( R ), BMO Harris Select Checking ( R ) or BMO Harris Portfolio Checking ( R ) account between -/-/- and -/-/- in a BMO Harris Branch or by calling -. 2 ) Have at least two direct deposits of any combination of a paycheck, pension payment, Social Security payment, or other government benefits payment of $300.00 or more each electronically deposited into the account from an employer or outside agency within 90 days of o...

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Wells Fargo & Company Student loan dealing with my lender or servicer having problems with customer service

April 7, 2017 - The daughter ( - ) of my former spouse took out an $8000.00 student loan and was able to have me listed as a co-signer without my prior approval. Despite filing a report with the - police department and being labeled as identity theft by them, Wells Fargo is refusing to release me as a co-signer on the loan. While my former spouse and I lived together while married, I did not grant her daughter the right to use me as a co-signer at any time. The bank has struggled to provide me with relevant information, and refuses to speak with me to understand the facts involved with this situation...

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Synchrony Financial Credit card billing disputes

April 6, 2017 - I recently received my credit statement showing a minimum payment of $250.00. Because I can not afford to pay the full amount, there is a monthly fee of $37.00. In the terms and conditions, the credit card stated there was a minimum payment of $25.00 This amount is abusive and the original balance has quadruple within a year 's period....

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Toll Brothers Inc. Mortgage application, originator, mortgage broker

April 6, 2017 - We submitted a loan application # - in -/-/- with TBI Mortgage Company - - - -, PA - - - Mortgage Loan Officer - # - and received a pre-approval with the contingency of selling our current residence and selling one of our vehicles prior to closing. The home we are purchasing is a new home construction and was scheduled to be completed in -/-/-. We received documentation with the specifics of the loan a few days after the initial pre-approval of up to $850000.00. During the process of adding upgrades and specifications, - - our Sales Associate for...

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I.C. System, Inc. Credit reporting incorrect information on credit report account status

April 6, 2017 - RE : acct - I spoke with - On -/-/2017 and agreed to do a pay and delete on an outstanding debt. As of -/-/2017 I paid the agreement amount of $130.00. However, since that time the debt still appears on my tradeline with all - credit bureaus. I have spoken with several agents and supervisor and recently spoke with a manager named - who on several occsians, most recently -/-/- and -/-/- who indicated information was sent to have the tradeline removed and yet it still appears. I was also advised on several times by the same manger that he would have a delete letter se...

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Wells Fargo & Company Mortgage loan servicing, payments, escrow account

April 5, 2017 - My mortgage is through Wells Fargo. I have been an excellent customer for approximately 11 years. I am going through a divorce and contacted WF to advise them I was now a single income household. To try to keep from getting behind on my mortgage I made a partial payment in -/-/2017 of $800.00. To date the funds have not been applied. I have contacted WF several times asking for the money to be applied or returned to me. I was advised that the money would not be returned to me but would be applied at a later date. It has been 3 months and the funds have still not been applied as a payment. ...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status

April 5, 2017 - The company, -, refuses to update my Transunion account correctly. - of my old school loans from -/-/-, that were both consolidated and transferred to another lender in -/-/-, are still showing as OPEN on my credit report. These loans are from -/-/- AND -/-/-. I have called - and Transunion, but they do nothing. It is getting reported correctly on -, so, - needs to call and fix it with Transunion. I have already didputed it before, and - did nothing more than add a remark on my account saying payment deferred, Which is incorrect and illegal....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 5, 2017 - My husband and I are trying to pay off our mortgage. We made a payment - in -/-/- to go to principal only. They only applied - to principal and the rest on insurance which makes no sense because our insurance is through the payment and is up to date. I called and the representative said that was a mistake and it was fixed and would show up on the account in five days. So when I called back in five days it was not fixed. She told us that the request was put in but never completed and she would put in another request and would take another five days! We have been trying to pay this of...

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Citibank Credit card closing/cancelling account

April 4, 2017 - When Costco started offering Citi Visa cards with good rewards, I applied for and received a Citi Costco Visa. I used my card sparingly, but my wife did not even open the envelope containing her card. I always paid my account balance before receiving a statement because of the interest rate. I was surprised to receive a statement with a $6500.00 charge from a travel agency in - using my wife 's card. I called Citi and notified them the charge was fradulent. They took the charge off my card. I told them to close the account which they did not want to do but did so at my insistence. I told ...

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Experian Credit reporting unable to get credit report/credit score problem getting report or credit score

April 4, 2017 - It has been about 3 years since I 've discovered that the credit bureaus made an error, where they have me and my brother as the same person. We do have very similar names, mine being - - - and my brother 's being - - -, and our social security numbers only have a differing last digit while the rest of the numbers are identical. I have filed for dispute multiple times as my brother did, and we were also forced to pay a fee to correct this error last year. Just recently, I 've discovered that I still can not pull my credit report and all of my credit history is combined onto m...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status

April 4, 2017 - - - reported my collection Account was In a paid was charge off status and transunion refuses to correct this. The account balance is - my obligation to - - is reached and the account is no longer in a charge off status it is now current and paid. Capital accounts and pet vet has asked for have these account removed and transunion is still showing the account....

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Mariner Finance, LLC Bank account or service account opening, closing, or management

April 4, 2017 - By mail, I received an offer to cash a check for $2500.00. The check looks legitimate but I have no interest in dealing with a bank I never heard of, Mariner Finance. They included a phone number to call to opt out of further offers but when I call they ask for my social security number that I did not provide. I received this offer through the mail with my correct name and address. That 's what they should have asked for so I am a bit suspicious .I also do not like that they sent a check that looks like anyone could have cashed it if it was stolen out of my mailbox....

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NRA Group, LLC Debt collection false statements or representation attempted to collect wrong amount

April 3, 2017 - I have received a letter from National Recovery Agency for a debt I do not owe....

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Bank of America Mortgage settlement process and costs

April 3, 2017 - i received your letter today ( -/-/- and in emailing you too tell you that i have sent a letter to the court appeals judge and requesting papers to file a suit against bank of america for mortgage fraud. now you people and the bank of america has all the information and proof you need to send me back my $14000.00 because the money is mine and not yours or the government. it came out off my - - money, mine, not yours or the government and when i get the forms ill send a copy of the check front and back. i was hoping it wouldnt have to go to court and we could settle it peaceable bu...

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BB&T Financial Mortgage application, originator, mortgage broker

April 3, 2017 - Mortgage Loan canceled due to error on BBT Mortgage end. They then lied saying they requested documentation thru the online portal when they never did. I originally opened a complaint with the CFPB in regards to my loan experience with BBT. I am unable to add information to this but the information that they provided was false. They did not send a letter or upload a letter to my online portal requesting updated income documents. I have emails documents provided to me from my loan officer - that showed the rate lock being extended to -/-/-. I agreed to continue to pay the rate lock unti...

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Experian Credit reporting incorrect information on credit report information is not mine

April 3, 2017 - I have a collection account on my credit report that does not belong to me. I have no contract with -....

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

April 2, 2017 - - -/-/2017. Initiated contact with SPS loan modification. The approval letter stipulated a payment of $1200.00 is required for 3 months, on -/-/-, -/-/- and -/-/- to be considered for a permanent modification. -/-/2017. Emailed & called SPS Relationship Manager - regarding questions about offer letter. She never responded. -/-/2017. Initiated call with SPS Representative - ; explained that due to my financial hardship I could n't pay rent late in my family 's current residence, as well as bounce bill payments as a result of paying the mortgage on the -. I c...

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Shellpoint Partners, LLC Mortgage loan modification,collection,foreclosure

March 30, 2017 - We hired a realtor to handle all aspects of this transaction and currently, have a contract pending to sell our home as a Short Sale. Closing date of -/-/-. Shellpoint Mortgage Servicing sent our agent the 'Agreement to Release Collateral Interest ' stating that Shelllpoint obtained approval to release interest for the amount less than the total due on loan. The terms did not include a 'waiver of deficiency ' or statement waiving the right of the investors or Shelllpoint to collect that deficiency in the future. Because of the future liability, we contacted Shellpoint to request modificat...

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Experian Credit reporting incorrect information on credit report reinserted previously deleted info

March 29, 2017 - - and Experian keep adding - accounts from -, -, -, VA - to my credit file. I have disputed those - accounts numerous times, they have been removed but months later added again. I also contacted - directly requesting detailed information on how they have obtained my personal info and never heard from them. I 've called several times but was told they can not give information over the phone. Those - accounts are not mine, nor do I know who -, I never dealt with them, never gave them my personal and private information yet for some reason they have my info and keep...

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Stellar Recovery Inc. Debt collection communication tactics frequent or repeated calls

March 29, 2017 - i explicitly told Stellar Recovery not to contact me by phone as my collection is part of a Debt Management program and being paid monthly to them. they continued to repeatedly kept calling me daily and multiple times a day....

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Wells Fargo & Company Mortgage loan servicing, payments, escrow account

March 29, 2017 - We make twice a bi-weekly payment on our Wells Fargo ( WF ) mortgage, a $1900.00 payment on each payday, so that two payments equals our monthly payment for principal, interest and escrow of $3900.00. We " skip '' a payment in three payday months ( typically around - and - as these are near - and - and give us extra spending money ). This has not impacted our meeting our total monthly payment and we have done this since the origination of our mortgage in -/-/-. Per WF on -/-/-, they misapplied one of our -/-/- payments, putting it towards principal only and reco...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation inadequate help over the phone

March 28, 2017 - My credit report showed a credit inquiry by your company that I do not recall authorizing I understand that you should not be allowed to put an inquiry on my file unless I have authorized it Please have this inquiry removed from my credit file because it is making it very difficult for me to acquire credit This account is paid I have sent this letter because I need your prompt response to this issue Please be so kind as to forward me documentation that you have had the unauthorized inquiry removed If you find that I am wrong and you did have my authorization to inquire into my credit report th...

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Experian Credit reporting credit reporting company's investigation inadequate help over the phone

March 28, 2017 - After reviewing all - credit reports, I noticed that - 's Collection Agency named - had me placed for collection on -/-/- which I do not recall authorizing. I am under the impression that they should n't be allowed to put an inquiry on my file unless I have authorized it. It has been paid as of -/-/-. I feel that due to the fact that it was not authorized and it is satisfied that it is about time that it is removed from my report. It is making it difficult for me to bring back my credit back to good health. Please help me if you can. Thank you for your time and consideration...

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Citibank Credit card billing statement

March 27, 2017 - On -/-/-, I submitted a change of address request to -Sears Master Card. I - in -/-/-, my minimum payments were $10.00 so therefore made them $25.00 a month while awaiting my statements to be forwarded to my new mailing address. Months went by and I had not received my statements, I tried logging into my account but the website certificates were not authorized on - and the page would not load. I continued to make $ - monthly payments but one arrived a day or two late which created a late fee which caused the months of - through - to be less than the minimum amou...

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Citibank Credit reporting incorrect information on credit report information is not mine

March 27, 2017 - The attached letter has been sent to this undefined entity that submitted an inquiry to my credit report, having a negative effect on me personally. My personal information has been compromised and I have taken all necessary steps to protect myself, but nothing is quite perfect in this regard. This particular assault is at once nebulous and dangerous, so it must be addressed. Your help is appreciated. - - -...

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Barclays PLC Credit card bankruptcy

March 26, 2017 - Barclays Bank continues to report bad information on a Credit Card that I was merely an authorized user on when my -, who the card belonged to, had the debt discharged in bancruptcy....

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Wells Fargo & Company Credit card advertising and marketing

March 23, 2017 - My main bank had always been Wells Fargo. I called asking if they offered a better rewards credit card than the 1 % Wells Fargo reward card that I had, because I kept getting better offers. The wells fargo representative told me they did indeed have a better offer and that I could go online to sign up for it. I went online and sure enough it stated in big bold colors and words. ( 1 ) $150.00 rewards bonus if $1000.00 was spent in the first 3 months ( 2 ) 0 % interest for 12 months. Online it said to see if you qualify for the introductory offer fill out the forms, which I did. I clicked th...

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Synchrony Financial Consumer Loan managing the loan or lease

March 23, 2017 - Synchrony Bank has begun charging me interest fees and late charges on my loan with them. I was to have an interest free loan for a number of years associated with my mattress purchase. I set up an automatic payment with my bank. The -/-/- payment was made on -/-/- because of the holidays. Synchrony did not credit my payment for -/-/-, which has thrown everything off in their records, and despite the fact my regular amount payment to them has continued, late fees and finance charges have been building up. From my perspective, this is a bookkeeping problem on their end and I ha...

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Shellpoint Partners, LLC Mortgage loan servicing, payments, escrow account

March 23, 2017 - Shellpoint Mortgage sold my mortgage on -/-/2017 to - but DID NOT notify me. I found out my mortgage had been sold when I received a statement from - on -/-/2017 stating that I was my -/-/- mortgage payment was late. Shellpoint accepted my -/-/- mortgage payment on -/-/2017 and as of today, -/-/2017 HAS NOT forwarded that payment to -....

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report reinserted previously deleted info

March 23, 2017 - On or about - -, - I disputed - Account # - in the amount of $2400.00 with Transuinion and on or about - - - Transunion notified me that they had removed the information from my credit report. In - - I checked to verify that said negative information was removed and confirmed it was indeed removed. On - -, - I discovered a - Account # - with the same amount of $2400.00 and same dates had been re-inserted into my credit file in - -. The credit reporting agencies, TransUnion included, are required to notify me within five ( 5 ) days of re-...

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Barclays PLC Credit card other

March 22, 2017 - So Master Card Barclays Luxury card was being offered to - military personnel with 0 % interest and no annual fees for as long as you were -. After having the card over a year they decided to send out letters saying that they will now be instituting an annual fee starting the end of - 2018. Now I know its a good deal but are they allowed to change the contract after they have already promoted and offered the initial contract. Should n't that be a grandfathered in situation due to the fact they lied about the card to get you to sign up then change the rules using a loop hole....

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Barclays PLC Credit card billing disputes

March 22, 2017 - On -/-/- I purchased - items from - for a total of $390.00. The original receipt for the purchase is attached ( page - ) From that receipt, I made - returns - and received - credits ( $21.00, $74.00 and $74.00, all on -/-/- ). The credits for these - return transactions was correctly applied to my credit card and show on my statement. ( attached, page - ) The - return was made on -/-/-, for - items for a total of $180.00 ( attached, page - ). This credit is not on my credit card statements. I called - from - regional office ( phone...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report information is not mine

March 22, 2017 - My legal name is not reported on - and it will not let me update my information, yet I have had the name for over 10 years ; There are employers reported I have no knowledge of and accounts opened that I also have no knowledge of. I can not receive any of the - credit reports because I am unable to verify my identity because the information I have found reported to - does not belong to me. My monthly income is not accurate either....

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New Century Financial Services, Inc. Debt collection taking/threatening an illegal action sued w/o proper notification of suit

March 21, 2017 - 1 ) Sued me on debt that is too old to be sued on, if it even exists. I have n't held a credit account since 2009 2 ) Sued me without properly notifying me of lawsuit, I have received no notices letters or correspondence or summons. 3 ) Sued me where I did not live, apparently I have been sued in NJ, I live - states away. 4 ) Seized property, & yes they emptied my bank account to - balance....

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Wells Fargo & Company Credit card other

March 21, 2017 - I was hurt and could not work. I needed - operations. My wife and I went to Wells Fargo bank in - VA to do some business and the lady manager talked me into getting a credit card. She said we would need it because I was going to be on -. She talked me into it finally, but my wife and I both told her not to put my wife on the card as an owner. The lady manager did put her on the card without our consent. She knew she could n't get me approved so she put my wife as the primary card holder. My wife is - - -. We are very upset about that, but we did n't know she did it until way ...

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Shellpoint Partners, LLC Debt collection taking/threatening an illegal action seized/attempted to seize property

March 21, 2017 - I owned a house that was in foreclosure on 2012, now a Shellpoint Mortgage Servicing is sending me papers for loan modification, homeowners insurance and tax documents on the house that another bank owns. I send them a copy of the Certificate of Sale for the property and I asked them why they contact me and I still no answers. property address - - - - FL -....

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Wells Fargo & Company Bank account or service deposits and withdrawals

March 19, 2017 - I opened an account at Wells Fargo Bank approximately -/-/2017. On -/-/2017 I went into the branch bank on - - in -, Virginia to deposit my paycheck. The check was for $610.00, and I was told I would be allowed to receive $100.00 and the remaining $510.00 was deposited into my account with a hold on the money until -/-/2017. My account shows that the deposit of $510.00 was made at - on -/-/-. A deposit of $300.00 was made this same date at - I did not authorize the deposit of $300.00. I checked my statement on -/-/2017 and the bank had removed $510.00 ...

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Citibank Credit card closing/cancelling account

March 19, 2017 - I had a CitiBank platinum select card that had a yearly membership fee of $95.00 -. The terms of CitiBank states that the account can not be converted or closed until the full year has elapsed and after being charged the following year 's membership fee, you are then able to issue a conversion. After I have issued the conversion ; which was done two days after the fee processed, I was promised to have the full membership fee refunded after 60 days and after the conversion is fulfilled. After a period of 45 days, the account was then processed for a pro-rated refund. I called CitiBank and ...

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Bank of America Bank account or service problems caused by my funds being low

March 18, 2017 - I had a checking account with Bank of America that I opened around -/-/-. I never really used the account and my balance was usually less than $50.00 since I did n't use it. I just looked at my statement and noticed I had - $2.00 in it. Bank of America has been fraudulently stealing $5.00 per month from that account since mid -/-/- and never informed me that I needed to maintain a balance or it would charge a fee. Bank of America regularly emails me and has my phone number, and NEVER informed me. Now they will not reverse the fees....

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United Security Financial Corp Mortgage loan servicing, payments, escrow account

March 17, 2017 - My complaint is the following ; I refinanced my VA Mortgage in -/-/- with United Security Financial. -/-/- I had to file Chapter - Bankruptcy due to a divorce and placed on a 36 month payment plan. In -/-/- United Security sent my VA Mortgage to - to act as their servicing agent. United Security was notified of the bankruptcy through legal means and was given the opportunity to file with court for any monies owned to them. United Security filed for a single missed payment and received their funds through my appointed bankruptcy trustee. In or about -/-/- I completed m...

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Wells Fargo & Company Mortgage loan servicing, payments, escrow account

March 16, 2017 - COMPLAINT : Wells Fargo claims they have completed an investigation meeting FCRA requirements without adequately addressing my complaint and supporting documentation ( attached ). My complaint was dismissed and the negative report to credit bureaus was annotated to suggest their compliance with FCRA and that I dispute their findings. Based on the information I have received from Wells Fargo ( attached ), I dispute their statement suggesting they have complied with FCRA. Findings from their investigation do not address or answer the following questions critical to making a final determination :...

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U.S. Bancorp Mortgage loan servicing, payments, escrow account

March 16, 2017 - US Bank Has not sent me a of the year end escrow analysis, which was due -/-/- by Law. They did send a notice saying they expect a shortage so send in $980.00. Now they 've sent another notice saying they now want - and that I should send it in right away. The provide no escrow analysis, which again was due -/-/- They also have not provided me with any accounting showing what my rate would be if I paid the amount and what it would be if I had it added to the monthly. By not providing the escrow analysis US Bank which was due -/-/- US bank is in violation and is handicappi...

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Round Point Mortgage Mortgage loan servicing, payments, escrow account

March 16, 2017 - I would like to request the assistance with an issue I have with Round Point Mortgage Service which is servicing my - backed home loan. In - I refinanced my - Home Loan with - which then handed the loan off to - and now Round Point Mortgage Service. Due to a unrelated issue in - I filed Chapter - Bankruptcy due to a divorce however, I did not file against my home and continued to pay monthly mortgage payments as scheduled. I went through the Chapter - repaying all unsecured creditors and satisfied all of the US Bankruptcy Court requirements. The issue came after I compl...

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Synchrony Financial Credit card credit card protection / debt protection

March 15, 2017 - I am recently retired - service member who has been - on and off since 2007, I got a Lowes Credit Card issued by Synchrony Bank. I have been paying my bills above and beyond my minimum, so I thought, since I have on-line statement. I recently checked on line to see all my credit balance since returning off - and was shocked to see that instead of balance decreasing, it was increasing. The card security benefit was added without my knowledge and was charging me $90.00 a month, so only - dollars was going to interest and nothing was going to principle, thus increasing my balance an...

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Round Point Mortgage Mortgage loan servicing, payments, escrow account

March 14, 2017 - Notice of Transfer of Mortgage loan was not provided in a timely manner. Transfer occurred -/-/- Notice occurred -/-/-...

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Guild Mortgage Mortgage application, originator, mortgage broker

March 14, 2017 - The complaint is against - - of Guild Mortgage in -, NV. Her -/-/- number is -. She is advertising on - that she will give consumers who apply for a mortgage with her on -/-/2017 and close in 2017 a $1000.00 furniture gift card. It is so unfair for a consumer to be enticed like this, and it 's likely it would result in a higher interest rate....

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SquareTwo Financial Corporation Credit card customer service / customer relations

March 14, 2017 - I had a credit card with - - - - - - - at one time two collection agency - and Cach LLC was trying to collect from me for the same credit card, after contacting court and you ( CFPB ) one of the attorney from - contacted me and I am actively paying them, Cach LLC continue to send letters with the same account # and different amounts, every time they call me I tell them I am already working with -. at this point I feel they are harassing me, they are also on my credit report, I would like to have them ( Cach LLC ) off my credit report and stop all the unnecessary c...

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