Synchrony Financial Credit Card Complaint

Credit card protection / Debt protection

Synchrony Financial Credit card department,

Credit card protection / Debt protection Virginia

I am recently retired - service member who has been - on and off since 2007, I got a Lowes Credit Card issued by Synchrony Bank. I have been paying my bills above and beyond my minimum, so I thought, since I have on-line statement. I recently checked on line to see all my credit balance since returning off - and was shocked to see that instead of balance decreasing, it was increasing. The card security benefit was added without my knowledge and was charging me $90.00 a month, so only - dollars was going to interest and nothing was going to principle, thus increasing my balance and minimum and adding late fee. This has been going on for I do not know how long. In essence I have been paying - towards the card security and interest ( half of it ) and nothing at times to principle. very respectfully, - - -

Synchrony Financial customer in Virginia
Mar 15, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more