Wells Fargo & Company Credit Card Complaint

Advertising and marketing

Wells Fargo & Company Credit card department,

Advertising and marketing Virginia

My main bank had always been Wells Fargo. I called asking if they offered a better rewards credit card than the 1 % Wells Fargo reward card that I had, because I kept getting better offers. The wells fargo representative told me they did indeed have a better offer and that I could go online to sign up for it. I went online and sure enough it stated in big bold colors and words. ( 1 ) $150.00 rewards bonus if $1000.00 was spent in the first 3 months ( 2 ) 0 % interest for 12 months. Online it said to see if you qualify for the introductory offer fill out the forms, which I did. I clicked through and online it said I qualified for it, I also got an email congratulating me for qualifying for it and that my card would be sent in so many business days. The card arrived and no where in that paperwork did it say I did not qualify for the introductory deal. So I proceeded and put $ - in charges on in with in the first 3 months. But then they started charging me interest on the card, before the


it say I did not qualify, It said fill out this form to see if you qualify for the introductory offer, and no where did it ever say I did not qualify for intro offer, nor did I receive an email denying offer, nor via USPS. So this is clearly another Wells Fargo credit card scam they are pulling on unsuspecting people. I will be closing all my accounts with Wells Fargo in the coming weeks after I work out details of another bank, but this is a clear case of them committing internet fraud on people. Please help in stopping this big bank from continuing to commit fraud on American Citizens. Many Thanks, - ( - )

Wells Fargo & Company customer in Virginia
Mar 23, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with monetary relief

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