Experian Credit Reporting Complaint

Experian Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone Virginia

After reviewing all - credit reports, I noticed that - 's Collection Agency named - had me placed for collection on -/-/- which I do not recall authorizing. I am under the impression that they should n't be allowed to put an inquiry on my file unless I have authorized it. It has been paid as of -/-/-. I feel that due to the fact that it was not authorized and it is satisfied that it is about time that it is removed from my report. It is making it difficult for me to bring back my credit back to good health. Please help me if you can. Thank you for your time and consideration!