Pennsylvania Consumer Complaints

Review and Analysis of over 18,787 financial product complaints in Pennsylvania

Most Complaints
by company in Pennsylvania

CompanyComplaints
Bank of America1,433
Wells Fargo1,409
Experian 992
Citibank 926
Equifax 836
JPMorgan Chase 759
PNC Bank 757
Ocwen 753
TransUnion 685
Capital One 503
RBS Citizens 464
Navient 400
Santander Bank US 370
Nationstar Mortgage 319
TD Bank 300
GE Capital Retail 299
Ditech Financial LLC 287
Discover 237
HSBC 223
Encore Capital Group 205

New Complaints in Pennsylvania


Ditech Financial LLC Mortgage trouble during payment process

November 29, 2019 - I was shocked when reviewing my credit report and found a late payment on the date below : 30 days late as of -/-/2019 I am not sure how this happened. I believe I made my payments to you when I received my statements. My only thought is that my statement did not get to me....

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FAIR COLLECTIONS & OUTSOURCING, INC. Debt collection attempts to collect debt not owed debt is not yours

November 27, 2019 - - -2014 fair collections and out - - @ - - - $6500.00 I despised this I dont understand why this is my responsibility. I lived in my boyfriends home but if I was ever gon na go live with my parents or stay a few days it was said I had to give my info. I was not working while living here nor was this my residence. Had I ever realized this debt would fall on me I never would have handed these people my info and if I needed to go home to my parents a shelter would have been a better option. Its infuriating this large sum is stuck on my credit and at no time did I ever say i...

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Ability Recovery Services, LLC Debt collection attempts to collect debt not owed debt is not yours

November 21, 2019 - Ability Recovery services have created a derogatory account on -/-/2019 and -/-/2019 according to -. On -/-/2019 I have sent them, through mail, a letter explaining why I believe that the debt is not owed by me. The company has not responded to the letter. You can also note that there are multiple lawsuits against this company, with the complainants winning their lawsuits. The letter was as follows : - - - - - - - - - NY - -/-/2019 CERTIFICATE OF MAILING Ability Recovery Services , LLC - - - -, PA - Re : Your Abusive and Malicious Condu...

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TRANSUNION INTERMEDIATE HOLDINGS, INC. Debt collection attempts to collect debt not owed debt is not yours

November 13, 2019 - - - account on my credit report that I have no idea about...

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Quality Asset Recovery LLC Debt collection attempts to collect debt not owed debt was already discharged in bankruptcy and is no longer owed

November 7, 2019 - -/-/2018 $2700.00 Tried disputing the balance filed bankruptcy and will not remove from credit to stop me from renting or buy any property due to it being a judgement,...

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

November 1, 2019 - Written " Reduced Balance Opportunity '' on a debt which is not valid. Misrepresented debt as current and valid....

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Valentine and Kebartas, Inc. Debt collection false statements or representation impersonated attorney, law enforcement, or government official

October 15, 2019 - My name is - -. I received a phone call this evening at - from what showed up on the callerID as " - , PA ( - ) -. '' This came up as - - ( e.g. - or - - ) type. The person on the other end, when asked, stated that her name is -****. Due to a persistent hearing issue I have, I could not clearly catch her name, even after asking twice for it. I then was told that the company calling me is Valentine Kebartas Inc., located at - - -, - . -, -, MA -, and that the phone number of the company is ( - ) - ( ext. -??? ) and this was in an...

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WELLS FARGO & COMPANY Mortgage closing on a mortgage

September 24, 2019 - Wells Fargo Home Mortgage keeps calling other people regarding the matters of My Home Mortgage. I filed the complaint on Wells Fargo Mortgage. It appears there not trying to resolve the issue by calling other people that has nothing to do with the issue. Wells Fargo Home Mortgage calls on a daily base other people in fact as I have for a witness. Wells Fargo Knows my phone number as well as mailing address regarding the matter....

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Lockhart, Morris & Montgomery Inc. Debt collection attempts to collect debt not owed debt is not yours

August 29, 2019 - This month it attached to my credit report and I never got or had anything from them and I was notified that my I'd may have been compromised and to watch for any new accounts to pop up that I am not aware of. No one has made contact other them darastically lowering my credit for a debt I don't owe....

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Shellpoint Partners, LLC Mortgage trouble during payment process

December 4, 2018 - -/-/18 I submitted a payment from my account for my mortgage to - - -. Today looking at my bank statement - - double charged my account, causing an overdraft, although I submitted payment once. I contacted - -, and they denied this occurred....

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NRA Group, LLC Debt collection communication tactics you told them to stop contacting you, but they keep trying

December 3, 2018 - On -/-/18, I received a telephone call from -, in which the caller wanted to verify my name ; since this is not the first call I received I advised that " I am not willing to confirm my identity to you, please stop calling and provide validation to the address you believe is on file and if it is indeed me I will call back and make arrangements '' ; instead the caller just terminated the call and disregarded everything I said. I called back with the same statement, same hangup. This happened three additional times. I am not sure why this company can not acknowledge a cease calls request, I...

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WELLS FARGO & COMPANY Mortgage closing on a mortgage

September 25, 2018 - Wells Fargo has yet to provide the documents....

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WELLS FARGO & COMPANY Mortgage closing on a mortgage

September 14, 2018 - Wells Fargo Home Mortgage in there reply on -/-/18 about the California All purpose Certificate as there response I sign the document is not my signature as claim by Wells Fargo Home Mortgage Power of attorney is not my signature nor my printed signing. Futher more Wells Fargo Home Mortgage has yet to produce the proof of my signature to that document nor does Wells Fargo Home Mortgage been able to justify my signature. The document was sign by the Notary. I did not sign nor give consent to the Notary and was not ever giving or mail any copy of no California All purpose document. Wells fargo...

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U.S. BANCORP Mortgage trouble during payment process

May 26, 2018 - The company in question is US Bank, our mortgage provider. We are attempting to remove our monthly MIP ( mortgage insurance premium ) from our bill. Per FHA and guidelines from US Bank, the following conditions must be met : 1 ) The loan must be 5 years old ( we closed on -/-/- ) 2 ) The LTV ratio must be 78 % of original value. Per their own documentation ( attached ), we need our balance to be below $180000.00. Our current balance is $180000.00. 3 ) We must have a good payment history ( we have zero missed or delinquent payments in our payment history ). 4 ) We must submit a wri...

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McCarthy, Burgess & Wolff, Inc. Debt collection attempts to collect debt not owed debt is not yours

May 11, 2018 - - - - attempted to add an additional day of payment onto my credit card ( I disputed that charge with - card ) for a car rental that was returned via a drop box to their parking lot on time to the - - - - - -, -, IL - location as pre-paid and contracted purchase. I have already contacted - regarding this false charge on my credit card for an additional day of rental that was not valid. They were told and situation was supposed to be resolved but still I received calls and mail from -, - and - a Collection Agency - - - - -, -...

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NRA Group, LLC Debt collection communication tactics frequent or repeated calls

April 21, 2018 - getting constant calls, ,i have no idea what the debt is, and wont tell me...

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WELLS FARGO & COMPANY Mortgage closing on a mortgage

February 19, 2018 - Wells Fargo Home Mortgage has not sent me what I have requested for the last 3 months which is the closing documents sign in 2009 as I have requested time after time. Wells Fargo Home Mortgage keeps sending me refinance documents in which I have never requested and a bunch of papers of the same thing in the package. I want the closing documents in 2009. I have my documents that was giving to me with over 20 signatures lines left blank. Wells Fargo Home Mortgage has been advoiding sending only what I have requested. There are several issues with the documents as other documents that have ye...

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

January 11, 2018 - They keep contacting me over a debt i do not owe quit contacting me or ill sue you!...

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Radius Global Solutions LLC Debt collection attempts to collect debt not owed debt is not yours

January 10, 2018 - - - - calling about a debt i do not owe and better stop calling or i will sue them!...

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PNC Bank N.A. Bank account or service using a debit or atm card

April 21, 2017 - I went to a PNC atm machine outside of the PNC bank - - - , PA. On - - 2017 , approx. - I withdrew $180.00 at this time all the bills came out " mushed ''. I was able to remove $140.00 of the $180.00. At this point the ATM rebooted I withdrew $1.00 in hopes of pushing the other $40.00 out, but only the $1.00 came out. I called PNC, then went to the branch where it happened and notified them. At this point the branch manager told me even though the atm is a PNC ATM and apart of the branch building, they ( the branch ) does not operate the ATM. They ...

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SFS, Inc Payday loan can't contact lender

April 14, 2017 - One Click Cash - keeps contacting me after several cease and desist letters had been sent and verbal notifications have been done....

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M&T Bank Corporation Consumer Loan managing the loan or lease

April 12, 2017 - I took out an auto loan from M & T Bank in -/-/-. I have historically paid my payments at the local branch or online through their web portal. I have consistently paid my account and it was current as of -/-/-. In -/-/- my primary bank changed hands and the routing and tracking numbers and account numbers for accounts all changed. It has caused much confusion. Thus in late -/-/-/-/-/- when I learned that M & T had not received my payments placed through their online system I sought to rectify it and immediately made payments online, confirming the new tracking and acco...

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Mariner Finance, LLC Consumer Loan problems when you are unable to pay

April 11, 2017 - In regards to Collections Efforts, Mariner Finance continues to call my parents residence although they have been informed numerous times that is not my phone number and that they are not to call that number....

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Bank of America Credit card other fee

April 11, 2017 - I was incapacitated recently and spent quite a bit of time in the - and dealing with - issues. Because of that, I was not as attentive to my other affairs which included my usual check of my credit card status. I noticed two charges on my card that I could not understand and contacted the Bank of America VISA offices for an explanation. We send funds on occasion to someone in a - through a company called " - ''. We expect to pay a fee for this service [ - or - dollars per transaction ] but we did NOT expect our credit card company to stack two additional fees for this transac...

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Wells Fargo & Company Bank account or service problems caused by my funds being low

April 7, 2017 - I have asked my bank repeatedly to remove the overdraft protection from my account. They refuse to cooperate. Each time that the overdraft protection is used, it results in a $35.00 fee. These fees result in insufficient funds for purchased which result in more overdraft fees. The cycle keeps repeating itself. I asked them to reimburse me for the fees as I do not want the overdraft protection. They refused to reimburse me because they reimbursed me for fees in the past. Any fees that have been reimbursed to me were done so as a result of their mistakes. I live paycheck to paycheck. I am payi...

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Shellpoint Partners, LLC Mortgage loan modification,collection,foreclosure

April 7, 2017 - I have been paying off the interest plus additional funds every single month on a home equity loan. Around -/-/-, I found out I had - and knew that the principal on my loan would be coming due the beginning of -/-/2017, I contacted the - loan company to find out if I could modify all or a portion of the loan when it came due so that I could pay off some of my medical costs. I was told by them to wait because the loan was sold and the new company would probably offer me better terms. I was undergoing treatment for some - and finally contacted Shellpoint Mtg. Early fall, I was t...

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Experian Credit reporting credit reporting company's investigation problem with statement of dispute

April 6, 2017 - I sent Experian a dispute about unauthorized inquiries on my credit report and I asked them to provide verification that the inquiries were authorized and they responded they were verified but did not show me proof. I filed a complaint with the BBB and Experian responded with the same response. I am asking that you force Experian to provide their investigation documents verifying they indeed investigated this dispute. The inquiries in question are : - -/-/- - -/-/- - -/-/- - -/-/- - -/-/-...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation problem with statement of dispute

April 6, 2017 - I sent Transunion a dispute about unauthorized inquiries on my credit report and I asked them to provide verification that the inquiries were authorized and they responded they were verified but did not show me proof. I filed a complaint with the BBB and TransUnion responded with the same response. I am asking that you force Transunion to provide their investigation documents verifying they indeed investigated this dispute. The inquiries in question are : - -/-/2017 - -/-/2017 - -/-/2017 - -/-/2017 - -/-/2017 - -/-/2017 - -/-/2017...

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Citibank Credit card billing disputes

April 6, 2017 - My bloomingdales closed my account after I mad the payment and the account was still open, and now there saying that I have balance thats due. This is not correct because I made full payment and brought the account to a zero balance. I have spoken with them and they still arent trying to assist me but instead keep refering me to the collections agency thats now handling the bill, my account should not be in collection agency status because it shouldnt have a balance due ... .....

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MRS BPO, L.L.C. Credit reporting incorrect information on credit report account terms

April 6, 2017 - I have a debt that began with - . There was a payment plan started that I was payment on auto withdrawal from my bank account. The collections company sold my debt to another company without notifying me. Through me checking my credit report unnoticed I had a debt to a new company that I was not familiar with and I called them only to find out they had me in the system as being past due. I had to create a new payment plan and I was able to lower amount owed. However, my credit report now after two months still shows I owe over $400.00 which is only a little under $300.00 with a derogato...

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Midwest Recovery Systems Payday loan can't contact lender can't contact lender

April 6, 2017 - Pay day loan lender is prohibited in my state when I advised I could no longer pay high interest fees and advised that web pay day loans are prohibited in the state of PA they kept calling and harassing me about paying the loan. Now they have reported on my credit in collection. My credit score has been significantly effected by this, and I may not be able to qualify for Home loans to purchase a house....

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account terms

April 5, 2017 - I sent a letter to TransUnion requesting that they delete the duplicate inquiries on my credit report. I explained that under the provisions of the fair Credit Reporting Act 15 USC Section 1681i they must reinvestigate and delete the disputed Items. The told me that I have to contact the creditors that made the inquiry and have them write a letter of deletion. I went to the creditors and they explain to me because I am not a customer of theirs that they will not write the letter. I explain this to TransUnion and also mentioned again the Fair Credit Reporting Act and they told me that they woul...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 5, 2017 - my name is the - my biological father he is the same name sake except he is - and he has used my social security number and an old license to get a - Cell phone or something I am not sure for years I have been trying to get this off my record Convergent outsourcing INC they have not only lied about the debt but they have changed the name of their company and everytime they change companies or buy it from another person they add a new date as when it was closed reguardless I have a - cell phone myself and I have had the same cell phone number for at the least 10 years it was opened ...

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Santander Bank US Mortgage loan servicing, payments, escrow account

April 5, 2017 - Santander Bank has not settle Civil terms of - Mortgage .Santander has failed to validate - mortgage debt, as stated in a letter Sent from Santander Bank , Santander Banks has failed to validate - Mortgage by not submitting the banks license to collect a debt in PA and Santander Banks has failed to validate, - Mortgage by also not submitting its OMB control number, under the Paper Reduction act of 1995. -...

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Experian Credit reporting incorrect information on credit report reinserted previously deleted info

April 5, 2017 - I have sent a written dispute to Experian and to - on -/-/2017. -. inserted false information to my Experian Credit Report on -/-/2017 which was previously deleted by Experian as false. - has wrongly re-inserted previously deleted false information and has re-aged false information. Experian has failed to send written notification for reentry of previously deleted item and illegally re-aged false information and failed to notify in writing....

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Medical Business Bureau Debt collection disclosure verification of debt right to dispute notice not received

April 5, 2017 - Hello I joined - last week.. Noticed a debt. ( medical ) was in collections from a -/-/-.. - Visit.. That my medical plan and company med plan had handled. This company called me for ..-/-/-.. Had contacted - .. Was told Its handled.. Here is confirmation # s bla bla bla.. Told them that they still called a couple times ... Then stopped. I figured they got the info.. This is an agency the hospital uses.. From the start.. They never called me.= The hospital....

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Wells Fargo & Company Credit card identity theft / fraud / embezzlement

April 4, 2017 - My Wells Fargo banker suggested me to apply for a secured credit card and told me there would be no annual fee for the card. I thought it would be a good idea to start building credits considering I am about to - college. Until a week later after I got approved. I was charged $25.00 annual fee on my account. I called my banker and asked about the fee. He claimed that he thought there would not be any annual fee, and since I already got approved, there is nothing he could do about it. I am now not only obligated to pay the fee but also stuck with a credit card which I would not have wanted...

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Synchrony Financial Consumer Loan managing the loan or lease

April 4, 2017 - I paid for - using CareCredit credit card and was promised a 0 % interest over 18 months. It has been 16 months and the company has charged me 14.75 % interest on the total cost....

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Wells Fargo & Company Mortgage application, originator, mortgage broker

April 4, 2017 - During the refinance process in switching from Wells Fargo to - the lien release was not properly submitted or recorded by - County, PA. We are just now finding out that the satisfaction from Wells Fargo for their mortgage in the amount of $160000.00 consummated in -/-/2004 ( and that is the satisfaction that is missing from the Pennsylvania database ) was never completed. I am trying to re-finance my house through - and am unable to do so as their is a lien on the property. I have never received any sort of documentation over the past 13 years regarding this loan and as anyone wo...

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Citibank Credit card delinquent account

March 31, 2017 - After - filed a civil suite for collection, an agreement and imidiate payment was made to thr lawer they used. Then a week later they continue to try to collect the debt....

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Pentagon FCU Bank account or service deposits and withdrawals

March 31, 2017 - I am a -. I have paperwork to prove this. As a result of my fulltime status, i get - and - from the VA veterans affairs due to my military service. I get regular scheduled payments to my PenFed Credit Union Bank Account. This morning my - did not show up. I called the bank to ask why and they said it was not entirely sent and they gave me a statement that lied to me. The Va claims they sent it out and the bank must have redirected it somewhere else. I need assistance in this fraudulent situation that is ruining my life...

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Synchrony Financial Credit card credit line increase/decrease

March 30, 2017 - Many months back my credit limit was around - dollars. I only opened this card to build good credit but then found out from a financial advisor my available credit ratio was actually hurting my credit. As I was paying down the available credit, card services dropped my credit limit to around 450/500. I have been sending in monthly payments as well as double payments since then. In the statement for -/-/- my limit was 490 and my available credit was 114. I 've submitted more payments and have not used the card since then and the statement for -/-/- says the limit is 300 and I have ...

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Citibank Credit card late fee

March 30, 2017 - I closed my credit card account with Citi on -/-/-. I paid the account balance in full on -/-/-.The last statement was due on -/-/- so I now realize this was late. I was charged interest of $3.00 and a late fee of $25.00 on -/-/- ( the day after I paid the account balance in full and two days after the - statement was due ). Of course I did not realize I was charged because I did not know the bill was paid late and I had though that I had paid the account balance in full ( not just the statement amount ). Since then I 've been charged an additional late fee of $25.0...

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M&T Bank Corporation Bank account or service using a debit or atm card

March 30, 2017 - My debit card was stolen on -/-/2017 On that same date, a total of five unauthorized ATM transactions plus the fees in the total amount of $1000.00 were taken from my account. I reported the stolen card to M & T Bank the next day and reported these fraudulent transactions. After giving me a " provisional credit '' in the amount of $1000.00 to my account, the M & T bank abruptly denied my claim on -/-/2017 and re-took the sum of $1000.00 from my account!...

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Experian Credit reporting credit monitoring or identity protection account terms and changes

March 30, 2017 - I read about Experian falsely reporting credit scores, and lenders not using the actual credit scores that were sold to me. At the end of 2016, I went to -. I was n't able to see my score, only the information on my credit report. There was a marketing ad advising me that in order to see my actual score that I would have to purchase the Experian Credit Tracker service for $24.00 a month. I did that. I just cancelled it last month. After reading about the fine that the US has implemented on them, I called them to request a refund for the service I paid for since those number I saw were mis...

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Bank of America Mortgage loan servicing, payments, escrow account

March 30, 2017 - I recently refinanced my mortgage with Bank of America. They offered a - Payment a year plan which I opted to participate in to help me due to the fact I have - mortgages at this time due to a recent divorce. My first application for this program was - - and it was to take place - - for the first deduction from my bank account. My loan number with BofA is -. This never happened as I was told it would. I reached back out to the bank and they told me I had to pay the loan in advance again and they would start it in - on the - and - of that month. Again it did not ha...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report reinserted previously deleted info

March 29, 2017 - On my transunion credit report - collections were deleted. I notice the deletion on -/-/- and today -/-/- I noticed they are back on with the same collection agencies.I never received any notice in writing from them to put them back on my report for whatever the reason may be. I called transunion to ask why are these collections reappearing he, - stated something about a composition glitch. I could of misheard him to his strong accent. Than he hung up on me. So I come to you due to major aggravation and no understanding. I want them deleted like they should have been. When did ...

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Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure

March 29, 2017 - We got into a - loan, and applied with SLS for a workout. For 2 years, we provided all documents. SLS assured us, there would be no problem, but ended up taking our home, by even deceiving our attorney until after the Sheriff 's sale and the 10 day rite of recision, at which time, they contacted her to say it was too late. They ignored a COURT ORDER to provide a workout to us, and basically ignored all that we sent for TWO YEARS....

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Bank of America Mortgage loan modification,collection,foreclosure

March 29, 2017 - My husband and I refinanced our home in -/-/-, so we could get a lower interest rate. So, after my husband setting up this meeting to sign the papers and in trusting the agent that came to our home and the bank my husband set this up with, we signed and got a lower rate. In -/-/-, my husband and I separated and he moved out, so called the bank to see about making partial payments until I got a full time job, then I would be able to make the full payment. The bank at that time told me to call back in a couple of days so I did. When, I called back in a couple of days, they told me the ...

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Citibank Mortgage loan modification,collection,foreclosure

March 28, 2017 - I have been trying to sell my home on a short sale for 2 years.. I have had so many home specialists I cant count them. I have had 3 very good contracts on my home and Citi stalled so much all the buyers left.. I now have another contract on my home and Citi is requesting all kinds of information they already have....

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Bank of America Credit card billing disputes

March 28, 2017 - I bought - airline tickets using credit card .but after three days get emergency ca n't fly on the dates .so I call credit card and did disputes. After few days they send me letter in mail explain to me about dispute. That 's was give me - credits for - airplanes tickets and they will process the dispute. I call that credit card to let them known l do n't want to loss that money if you ca n't getting the money so I could Chang that date for the tickets with airline but credit card company told me it 's no proces and we credit your account and that 's finally, l said that letter do ...

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National Bond And Collection Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

March 27, 2017 - I paid the debt in full -/-/2017 ( have cancelled checks to verify ) and the debt collector still continues to contact me to pay the debt even though I have told them it is paid in full....

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Experian Credit reporting incorrect information on credit report account status

March 25, 2017 - I was shopping for a car and the I put in a credit application with the dealership. For that single application I filled out, there are now - inquiries into my credit. - for the finance company, and - for the dealership. The dealership claims this is standard procedure. Even if it is, does n't a credit reporting agency take into account multiple credit inquiries when someone is shopping for a vehicle?...

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Loan Care Mortgage loan servicing, payments, escrow account

March 25, 2017 - Starting from the date this company has purchased my mortgage, they have a practice of taking my extra principal payments and placing the amount in suspense, thus depriving me of the interest reduction on my loan. They hold my money free of interest and do who knows what with it....

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Citibank Credit card billing disputes

March 25, 2017 - I have contacted Bloomingdale 's customer service department four times about this matter and I have been continually lied to about this matter being resolved on my next statement. It still is not resolved four months later. With this letter I am asking for your help in finally resolving the issue. I put jewelry charge of $4000.00 ( $3700.00 after using $220.00 worth of rewards cards ) on my club account on -/-/2016, but returned the jewelry on -/-/2016. The credit was applied to my regular revolving account by the sales person even though I asked her at the time to make certain tha...

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M&T Bank Corporation Mortgage loan servicing, payments, escrow account

March 24, 2017 - On -/-/- I paid off in full, including late fees, a residential mortgage held by M & T Bank and was given a receipt for the payment. M & T however did not record the payment until -/-/2017 and notified credit companies that the mortgage was more than 30 days delinquent. My credit scored dropped by approximately - points and credit card companies reduced my available credit to almost -. I have discussed the mistake with 5 different representatives of M & T. Depending on the rep I spoke with I was told a ) there was nothing they could do about it ; b ) I had to contact the credit ag...

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Experian Credit reporting incorrect information on credit report information is not mine

March 24, 2017 - I am requesting an Emergency Lock down on my credit, In the month of -/-/- I received - inquiries all within a 10 day period. I gave no consent for these and now I 'm suffering because I wish to obtain credit for legitimate purposes and these inquiries are holding me back. I have submitted a screen shot from Credit Check Total Page showing these Inquires. If you could please get rid of them asap, as me and my girlfriend, ( soon to be fianc ) and planning on buying a house THIS YEAR and need a tight report....

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Citibank Credit card billing disputes

March 24, 2017 - on -/-/-, I meant to send a billpay payment to Citibank for a credit card account, in the amount of - i accidentally send them a payment for -, resulting in an overpayment of $21000.00. I have been promised a refund as of -/-/- and as of today, -/-/-, i STILL have received NO refund. It has been almost 60 days since i first called in for a refund. I have called 5 additional times over that timeframe, each time escalating the lack of refund and Citibank has done NOTHING except promise me a refund within the week and giving me no refund. Twice we have spent over an hour on...

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Loan Care Mortgage loan servicing, payments, escrow account

March 23, 2017 - I unfortunately have my mortgage through LoanCare LLC. We bought our home in -. This company did not pay our taxes in -, and we had to call multiple times to have them pay in -. Well our - tax statement comes out and low and behold only our - taxes that were paid are in that statement. We should have a statement with both - and - taxes that were paid. I have reached out to them 4 times with this issue and no resolution. It has been " sitting '' with the tax department for the last month and a half and nothing has come of it. The customer service reps are rude and nasty and...

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Citibank Credit card credit card protection / debt protection

March 23, 2017 - I was enrolled, with out my consent, into " CITI IDENTITYMONITOR ''. They are taking $50.00 a month, the past4 month from my personal checking account, which they accessed through payment history, with out my consent. I was notified by CITI of this. My claim number is # -...

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