Shellpoint Partners, LLC Mortgage Complaint

Shellpoint Partners, LLC Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Pennsylvania

I have been paying off the interest plus additional funds every single month on a home equity loan. Around -/-/-, I found out I had - and knew that the principal on my loan would be coming due the beginning of -/-/2017, I contacted the - loan company to find out if I could modify all or a portion of the loan when it came due so that I could pay off some of my medical costs. I was told by them to wait because the loan was sold and the new company would probably offer me better terms. I was undergoing treatment for some - and finally contacted Shellpoint Mtg. Early fall, I was told I would hear back from them soon, never did. I contacted them again in -/-/- and was told that we could possibly work out a modification on some of the loan, I asked if I could still make payments while this plan was out into action. I was told, NO. I NEEDED TO WAIT. I talked to a few people to no avail, finally I spoke with someone and we spoke about paying $25000.00 up front. He said he would take it to


Again, it went back to the investors. In the meantime, I actually tried to make electronic payments and was denied so I called and tried to make a payment of $25000.00 so at least I would be showing my good faith about making the loan work. It was denied. I finally. Called back again after not hearing from. Shellpoint officers and was told my. Request was denied because I have plenty of equity in my home. I was told to make a better offer or sell my home. I came back and said i would like to pay all except - and modify that portion. I was told it was going to go back to the investors. I waited heard nothing and again called and try to put money on my loan. I got so frustrated, I got the payment coupon in the mail and decided it was better to have a roof over my head than to continue with the added costs of medications and treatment above and beyond my insurance. I wrote a check for the full amount of $32.00 - and nailed it back with the payment slip. I then called the loan - and told them to expect payment in the mail within - business days. I told them that I wanted this over and better hind me with this threat of doom lingering over my head. Unbelievably, he told me that they were still trying to work with the investors for some portion of a modification. I told them to just cash the check and be done with it all. After a few weeks, the check was still not cashed. I called back again, I was told that the investors said I have a lot more equity in the house and that my check was going to be mailed back to me and now they want $47000.00 to end the debt. I ca n't even begin to tell you how anxious I have become. I can barely catch my breath and I am beyond exhausted trying to find some kind of help. I went to an agency that offers assistance. They did a credit check and found my score has dropped over -. since this has begun and that they list me as owing them now, days later $68000.00. I find myself wondering if death is the only possible alternative? Please, please can you help me? They know I am a senior citizen and live alone. I totally believe this is a blatant case of predatory lending. If they are destroying me like this, what are they doing to others like me? Please I need you 're assistance to put and positive ending to this months of nightmares. If you need additional information. Please contact me At - or -. Thank you -