Valentine and Kebartas, Inc. consumers have reported over 50 official complaints. Out of the 50 consumer complaints against Valentine and Kebartas, Inc., 15% were disputed by the consumer (i.e. the consumer was not happy with how Valentine and Kebartas, Inc. responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Valentine and Kebartas, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 23 | 4% |
| Communication tactics | 13 | 23% |
| Disclosure verification of debt | 4 | 25% |
| Improper contact or sharing of info | 4 | 25% |
| False statements or representation | 3 | 33% |
| Taking/threatening an illegal action | 1 | 0% |
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Stop CallsValentine and Kebartas, Inc. Debt collection false statements or representation impersonated attorney, law enforcement, or government official October 15, 2019 - My name is - -. I received a phone call this evening at - from what showed up on the callerID as " - , PA ( - ) -. '' This came up as - - ( e.g. - or - - ) type. The person on the other end, when asked, stated that her name is -****. Due to a persistent hearing issue I have, I could not clearly catch her name, even after asking twice for it. I then was told that the company calling me is Valentine Kebartas Inc., located at - - -, - . -, -, MA -, and that the phone number of the company is ( - ) - ( ext. -??? ) and this was in an... |
Valentine and Kebartas, Inc. Debt collection communication tactics frequent or repeated calls September 26, 2019 - Valentine and Kebartas called everyday from -/-/2019 until current using different numbers - -, Florida area - ) from a company in Massachusetts. I finally spoke to a supervisor, - -, and he would not disclose the reason for the call. The representative and - - both possessed an abusive tone towards me. They never left a message when they called everyday. The process is deceitful and I felt mis-treated and they were condescending. Please prevent companies like Valentine and Kebartas to behave in such a manner.... |
Valentine and Kebartas, Inc. Debt collection threatened to contact someone or share information improperly contacted your employer June 27, 2018 - They contacted my employer in -/-/2018. I do not owe money to this company but yet told my NEW employer of less than one month that there was a court order against me.... |
Valentine and Kebartas, Inc. Debt collection attempts to collect debt not owed debt is not yours February 28, 2018 - This company keeps calling about a debt apparently owed by someone else. Although I already told them I am NOT affiliated with the alleged debtor, they have continued to call me trying to obtain information I do not have. They are cynical and rude.... |
Valentine and Kebartas, Inc. Debt collection communication tactics used obscene/profane/abusive language November 19, 2016 - Between the time of - and - ( - - - ) on -/-/2016, I received a call from the phone number -. I spoke to a lady there. She did not give a clear description on who she was calling regarding. She told me that my credit card was n't going through, etc. I was transferred to her supervisor. Her supervisor told me that he could not take half of the payment after I offered to pay half. He said I was " calling his bluff. '' He raised his voice and said " - wants this NOW '' and " you can not pay half. '' period. You owe a debt. you pay it. I informed him the line was recorde... |
Valentine and Kebartas, Inc. Debt collection communication tactics frequent or repeated calls September 1, 2016 - This company, valentine and kebartas llc, calls me up to 10 times daily from several local and out of state phone numbers, some of them being, - and -. They will never give me any information and demand my name, phone number and other indentifying information. I have called them after hours and discovered they are alledging to be a collection agency for - -. I did cancel an account with - recently and am working through paying the balance as my new provider is paying my fees. - is aware and claims they never sent my information to an outside agency. These people harass me all... |
Valentine and Kebartas, Inc. Debt collection communication tactics frequent or repeated calls August 24, 2016 - I switched phone companies to save money and avoid the inconsistent information I was getting from - 's employees. The new phone company advised they would pay off the final amount owed for the phone ( approximately - ) but when they gave me the money for the final payment they failed to tell me that they used part of the money on my new phone. Therefore, they led me to believe that I would owe nothing, when in fact I now needed $190.00 to pay to - the first phone company. This collector ( for - ) has continuously placed calls to me at all hours of the day. They usually call at l... |
Valentine and Kebartas, Inc. Debt collection disclosure verification of debt right to dispute notice not received August 17, 2016 - I received a call from the Valentine and Kerbatas Collection company. The representative explained to me that she had me on a recorded line, however failed to name the company on the recorded line. She then proceeded to ask me to verify my SS # and DOB. I stopped her and asked her to provide me the name of the company again before I would validate or verify anything ... the lady got very upset with me and kept saying I was on a recorded line. I told her I did n't care and wanted more info about the company BEFORE giving any of my info. She then hung up on me.... |
Valentine and Kebartas, Inc. Debt collection communication tactics called after sent written cease of comm June 22, 2016 - The collection agency Valentine & Kebartas , Inc. which is located at - - - # -, -, MA - has repeatedly harassed me morning, noon and night. This company is collecting for - -. Although I have reached an agreement with -, this collection agency continues to call me. I have also sent them a cease calling notification and file a complaint with the - in MA. They call me from many numbers which are spoofed to appear that are within my state. Something has to be done, they are calling all times of the day and night. sometime they wo n't say anything but breathing loudl... |
Valentine and Kebartas, Inc. Debt collection communication tactics called after sent written cease of comm May 21, 2016 - I spoke to a rep -/-/16 from Valentine and Kebartas letting them know I am disputing the validity of the debt and for them to cease communication with me. They call repeatedly every half hour and also after I told them to cease communication on -/-/16 @ -. They are very rude and one rep even hung up on me. ... |
Valentine and Kebartas, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine January 5, 2016 - Repeated robocalls from various numbers asking for - -. I 've spoken with live operators to notify that the person they 're calling is not at this number and have asked my number to be removed several times, but I still receive these calls. They claim they are debt collectors calling on behalf of - -. ... |
Valentine and Kebartas, Inc. Debt collection communication tactics threatened to take legal action November 19, 2015 - Various people calling three to - times a week and asking to speak with me. They then have proceeded to tell the person answering the phone that he was trying to verify my employment '', verify my date of birth '', and verify my social security number '' asking for this person to give it to him. He has also stated that they are going to garnish my wages - % ''. I am also receiving phone calls on my cell phone 3-5 times a week. He leaves the company name of Valentine & Kabartas but calls from a local phone number. ... |
Valentine and Kebartas, Inc. Debt collection false statements or representation attempted to collect wrong amount October 24, 2015 - I owe a bill - from early cancellation of contract for $1000.00. A debt collection agency, Valentine & Kebartas, contacted me on - -, 2015 to arrange payments for this debt from phone number -. The employee of theirs setup payment arrangements of $25.00 a month which I paid on the - of every month until suddenly I received a call - - stating that the payment arrangement did n't count because the employee was never authorized to setup such an arrangement and has been fired and that I needed to either pay the whole balance or split the remaining $1000.00 into 6 monthly... |
Valentine and Kebartas, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine July 31, 2015 - VALENTINE & KEBARTAScalling from- - - called me almost - timeswithin the past few monthsDo not have debt owed to VALENTINE & KEBARTAS They have been told to stop harassing me with these constant never ending phone calls. ... |
Valentine and Kebartas, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 28, 2015 - This is the - communication from V & K regarding an alleged debt from - due to disconnection fees. - admits the debt is not valid because I disconnected my lines incident to a - of station and invoked the SCRA. ... |
Valentine and Kebartas, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 10, 2015 - This debt '' results from fees incurred when I terminated my - - account upon moving to - pursuant to -. As an -, I invoked the protections of the Servicemembers Civil Relief Act and provided - - with requested documentation at the time of termination. - assured me no termination fees would be charged. - assessed me the fees anyway, and I called them ( at - long distance rates ) to work things out. They apologized and refunded the $340.00. The next month, - again debited the $340.00 from my bank account, and I again called them ( - long distance ), rece... |
Valentine and Kebartas, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine May 29, 2015 - I have been receiving several calls from this number, asking to speak with my son. I informed them that he does not live here and I would appreciate it if they stop calling my phone. I receive calls everyday from this number even after I have asked him to quit calling me. This morning I was contacted by a female representative who told me that she was working on a project with my son. I once again ask them to stop calling my number, and inform them that he does not live here. I am tired of the harassment every day. ... |
Valentine and Kebartas, Inc. Debt collection communication tactics frequent or repeated calls May 7, 2015 - I recieve atleast - calls and voice message alerts everyday from this agency to collect a debt for a cell phone bill. Even after I speak with an Agent I still receieve calls all day long. When I ask the agency they say that its their automated system. They say the automated systems calls - times a day. The agency calls me from many different numbers some of which include -, -, -, - ... etc ... |
Valentine and Kebartas, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine April 7, 2015 - Several months ago, Valentine and Kebartas, Inc. ( VKI ) began contacting me using my work cell phone number regarding the collection of a student loan debt that is not mine ( I have never carried a debt related to student fees or tuition and this simply can not be my debt ). Each time I was contacted ( at least - times in the past 4 months ) I responded by indicating that, while I have the same first and last name of the individual they are seeking, I am not that person. We have different middle names, we live in different states, and we have different social security numbers ( why would I... |