Communication tactics you told them to stop contacting you, but they keep trying
NRA Group, LLC Debt collection department,
I do not know Communication tactics You told them to stop contacting you, but they keep trying Pennsylvania
On -/-/18, I received a telephone call from -, in which the caller wanted to verify my name ; since this is not the first call I received I advised that " I am not willing to confirm my identity to you, please stop calling and provide validation to the address you believe is on file and if it is indeed me I will call back and make arrangements '' ; instead the caller just terminated the call and disregarded everything I said. I called back with the same statement, same hangup. This happened three additional times. I am not sure why this company can not acknowledge a cease calls request, I shouldn't have to jump through hoops to make sure they do indeed remove my phone number.
NRA Group, LLC customer in Pennsylvania
Dec 03, 2018
* Source: CFPB Complaint Database
NRA Group, LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nragroup.com/ |
Phone | 800-360-9953 |
[email protected] | |
Address | 2491 paxton Street Harrisburg PA 17111 |
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