Wells Fargo & Company Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Pennsylvania

During the refinance process in switching from Wells Fargo to - the lien release was not properly submitted or recorded by - County, PA. We are just now finding out that the satisfaction from Wells Fargo for their mortgage in the amount of $160000.00 consummated in -/-/2004 ( and that is the satisfaction that is missing from the Pennsylvania database ) was never completed. I am trying to re-finance my house through - and am unable to do so as their is a lien on the property. I have never received any sort of documentation over the past 13 years regarding this loan and as anyone would, I assumed that Wells Fargo completed all of the required documents. Additionally, I am a little surprised that the the -/-/2004 mortgage was recorded ( generally the lien placement would be rejected based on there already being a recorded lien on the property. That said, the proceeds from the - company transaction must have arrived to Wells Fargo, the lien was just not properly released ( otherwise you would have heard about this way before now ).

Wells Fargo & Company customer in Pennsylvania
Apr 04, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyApplication, originator, mortgage broker1.9%85.6%12.5%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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