Arizona Consumer Complaints

Review and Analysis of over 11,760 financial product complaints in Arizona

Most Complaints
by company in Arizona

CompanyComplaints
Bank of America1,381
Wells Fargo 940
JPMorgan Chase 757
Experian 592
Citibank 506
Equifax 505
Ocwen 436
TransUnion 384
Capital One 335
Nationstar Mortgage 325
Ditech Financial LLC 251
U.S. Bancorp 241
GE Capital Retail 168
Encore Capital Group 133
Amex 130
Navient 128
BBVA Compass 111
Wells Fargo & Company 96
Discover 95
HSBC 93

New Complaints in Arizona


TRANSUNION INTERMEDIATE HOLDINGS, INC. Debt collection attempts to collect debt not owed debt is not yours

December 14, 2019 - I noticed a new account in collections on my TransUnion credit report. The account originated from a - company ( - - - ), and I can not find a reasonable way to contact them. The alleged debt is for a sum of $3800.00, and I'm not sure what this debt could even be for. I have received no notifications of this accounts existence, or of any debts prior to the collections account. This company appears to own - U.S., of which I am a customer. I have never gone delinquent on a payment to -. I am unsure of the correlation between my telephone provider and this fraudulent account...

Read more

CCS Financial Services, Inc. Debt collection attempts to collect debt not owed debt is not yours

November 13, 2019 - On - - 2018, my credit report showed collection ... Don't know who this collection agency is. I have no debt in collection. My credit score dropped by 70 points after this collection showed from CREDIT COLLECTION SERV. I have never had anything to do with them....

Read more

Professional Debt Mediation, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

November 11, 2019 - Debt was disputed by consumer for validation 3 months ago due to no knowledge of debt, no information was ever sent or received to validate ownership of debt. Initially due to inability to validate debt it was deleted. Debt collector reinserted debt in credit profile, not providing certified mail within 5 days of reinsertion in accordance with section 611. Up to this day debt collector still did not validate accuracy of debt and did not delete. Debt Collector : PROFESSIONAL DEBT MEDIATION - - - - - -, FL - - On behalf of company by the name of - -...

Read more

AXIA FINANCIAL, LLC Mortgage applying for a mortgage or refinancing an existing mortgage

August 1, 2019 - My realtor recommended - - from Axia Home Loans as early as -/-/2019. - got my Certificate of Eligibility from VA dated -/-/2019. And I haven't heard anything from him. After few months - called me and introduced herself as she will be assisting - on my loan. I submitted all required documents date -/-/2019. The builder sent - letter dated -/-/2019 informing him of my original closing date of -/-/2019. I was surprised that I have not heard what the next steps in loan processing from -. To make things worst my house got sold and the closing of the new owner co...

Read more

NATIONSTAR MORTGAGE Mortgage trouble during payment process

March 25, 2019 - I bought a house on an FHA mortgage back in -/-/-. It was a 30 year fixed loan from - - -. Around a year and a half into my mortgage, it was sold to Mr Cooper ( then Nationstar Mortgage ). Nationstar is saying that my 30 year loan started when it was resold to them, not at the original time the loan was taken out. That's around a $15000.00 difference in payment schedules. I have all the original lending disclosures from - saying my last payment will be in -/-/- and Nationstar is saying that my last payment will be in - or -/-/-. That's a HUGE discrepancy tha...

Read more

Shellpoint Partners, LLC Mortgage trouble during payment process

March 12, 2019 - - - bought my mortgage and i can not log into my account through their website. I previously filed CFPB complaint number - and received an inadequate response. It stated that since they can log into my account i can too and i don't have a problem. This is comical because i would hope a company servicing billions in home mortgages can log into their own software account ; however, just because they can log in doesn't mean i can. I have called the respondent o my complaint, - - in - - compliance department have have received no call back from multiple voice messages....

Read more

Pacific Union Financial, LLC Mortgage closing on a mortgage

June 24, 2018 - The only notification for foreclosure I received was by word of mouth from - - the realtor hired from - - in -, -. I was recovering from a major surdery he phoned me approximately around the beginning of -/-/-. Not certainly because I was still under doctor 's care. - phoned me stating " Did you hear, your house went to aution last friday and I asked for what he stated it was sold to a single bidder at Auction. I asked for how much he stated for the Short Sale Price the Pacific Financial was requesting $ - " I asked why was it foreclosed when the Short Sale Price h...

Read more

U.S. Collections West, Inc. Debt collection attempts to collect debt not owed debt was paid

June 8, 2018 - For about 2 years ( -/-/--/-/- ), I had leased an apartment at - - - which I really regret had it done so. The lease was under two names : myself and my dad. At the beginning of the-/-/-, my dad and I renewed the last lease which was for 6 months, this lease was going to expire on -/-/-. Thats the only lease I agreed in that year. Here is where the issue starts, the apartment complex company through a U.S Collections West Inc. company sent me a letter that I owed $2900.00. I was really surprised because we paid off what was stipulated on the lease I signed, so p...

Read more

MidAmerica Mortgage Inc Mortgage trouble during payment process

April 11, 2018 - Escrow I have a 30 year fixed, 3.25 % VA loan with P & I monthly @ $510.00. Someone appears to be defrauding my escrow account as my payments have escalated from $ -/month to over $ -/month in less than 6 months. Prior to -/-/- my Insurance costs were $ -/year and my monthly payments were $620.00. My insurance premium is only $ -/year now and I am being billed $ -/month. I have asked the company to explain how my insurance premiums ballooned on -/-/- when I was already paid and covered from -/-/- - -/-/-.. no one, not even their advocate has explained...

Read more

R & B Corporation of Virginia Debt collection attempts to collect debt not owed debt is not yours

January 25, 2018 - I have contacted - - - ( the collections agency ) through the BBB ( please see attached ). I know nothing about this debt I have requested from the company anything with my signature on it or any type of statements. They have never contacted me regarding this debt. They claim they tried to call and I have never received anything in the mail, I know nothing about this supposed debt....

Read more

U.S. Collections West, Inc. Debt collection took or threatened to take negative or legal action threatened or suggested your credit would be damaged

January 12, 2018 - disputed unknown collection account with - no response from agency but confirmed valid on credit report. sent letter to agency no reply, looked up company to discover they are not licensed. yet pursue collections and report - is owed without any evidence.I do not believe any such account is valid....

Read more

ZIONS BANCORPORATION Bank account or service problems caused by my funds being low

April 21, 2017 - National Bank of Arizona charged my checking account $33.00 for NSF fee for a " pending '' transaction. My account was never overdrawn as my payroll check was deposited before the item cleared my account. Even my online statement shows that my account was never overdrawn. I called the bank and they refused to reverse the NSF fee....

Read more

Experian Credit reporting incorrect information on credit report public record

April 12, 2017 - The IRS withdrew a tax lien against myself and my spouse. Both the IRS and I have provided a copy of the form - to all credit reporting agencies and - immediately removed this public record. Experian has failed to do so therefore I filed a dispute. I received the results of their " investigation '' and they refuse to remove this public record even though it is no longer valid whatsoever....

Read more

BYL Collection Services Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

April 10, 2017 - Debt collector placed account on my credit report due to same name. When I contacted the creditor, I was told application was filled out online and sent to another address which is not mine. Informed original creditor of an identity theft block on my credit report which requires that I be called before any service is issued. Creditor response was a credit check is n't ran upon opening an account so they 're not able to remove account because someone opened it in my name....

Read more

U.S. Bancorp Credit card billing disputes

April 9, 2017 - I had a credit card through US Bank. I contacted the credit card company after paying off the full amount on the card. I then contacted US Bank directly to make sure that there were no issues and that the card was paid in full and that I would never have to hear from them again, because I am fed up with their business tactics. I made the payment of the full amount due on -/-/2017, the payment posted on -/-/2017. Today -/-/2017 i got an email from US Bank saying that I now owed them $24.00. I called them right away to find out why. The CSA told me it is for interest on cash ...

Read more

Experian Credit reporting credit reporting company's investigation no notice of investigation status/result

April 7, 2017 - - still not give me any result form my first dispute - -, 2017...

Read more

Wells Fargo & Company Credit card billing disputes

April 6, 2017 - We booked a hotel room at - thru - and when we got to the hotel long story short the rooms electrical outlets did not work and the room was dirty housekeeping never came to our room until the day we checked out. There were personal item left in the room from the previous guest so its obvious that the room was no cleaned correctly. While at the - we complained and were told that they could not refund our stay because we booked thru - and were told to contact them for a refund. I tried contacting - and got no response until I filed a complaint with BBB and was quickly contacted an...

Read more

Experian Credit reporting incorrect information on credit report information is not mine

April 6, 2017 - There are fraudulent inquiries which appear on my credit report, do not relate to any transaction ( s ) that I have made...

Read more

TransUnion Intermediate Holdings, Inc. Credit reporting unable to get credit report/credit score problem getting report or credit score

April 3, 2017 - I have made multiple written requests for TransUnion to issue my Credit Freeze security PIN and they fail to respond. I placed a Credit Freeze on my bureau more than a year ago due to fraud activity and I need the freeze removed to apply for a mortgage. I can not remove the freeze without a PIN from TransUnion. TransUnion will only issue a PIN if they receive a request by mail. I sent them a request on -/-/2017 and again -/-/2017 and they still have not responded. I live in the state of Arizona and TransUnion 's guide indicates there is no fee for this service. There is no way to even ...

Read more

Experian Credit reporting incorrect information on credit report public record

April 3, 2017 - While checking my credit score Experian is showing a lein on my home by -. This information is not correct and should never have been on any credit reports. I have documents from my Attorneys office that shows the information is false....

Read more

TCF National Bank Bank account or service making/receiving payments, sending money

April 2, 2017 - I am a retired - employee, and I get my check on the - of each Except if the - falls on a weekend, then I get paid on the following Monday. I have - friends who have accounts at - - and - who get their checks on the - regardless of the date. I bank at TCF. My bank then assess Over draft fees to my account, as I have automatic payments that come out on the - I would like to know why this happens....

Read more

Thunderbird Collection Specialists, Inc. Debt collection communication tactics frequent or repeated calls

March 31, 2017 - I had 18 missed phone calls from Thunder Bird Collections within like fifteen minutes. - would call and go to till voice mail and then immediately called back. He also called my grandfather and utilized the same tactics. This was also done after I had told him not to ever contact anyone besides my cell phone number that I provided. Today he even called the place I work when I told him to only contact my cell phone....

Read more

Ditech Financial LLC Mortgage loan modification,collection,foreclosure

March 31, 2017 - I have an ongoing issue with Ditech regarding loan # -. Since their initial response to my loan modification on -/-/-, they have assigned me to three of their staffers. The most recent, - has not returned four calls I have placed. I have received a letter from them asking for all new documentation which is totally un-necessary and a further attempt to have me go away. This loan indexes to a 20 year term in several months. They have all the documentation they need except for current bank balances and some rental leases which - claims were not signed but he never advised me which l...

Read more

Citibank Credit card rewards

March 31, 2017 - I had this Costco - card for more than a decade. Nice wonderful card. Last year the card was converted to Citi Visa card. They messed up from day one. Messed my first and last name. I have to do follow up and get it fixed. Now it 's the annual reward statement during month of -/-/2017. I did n't received it - every time they will just send the statement but not this reward certificate. I have to follow up multiple times and asked them if they can directly credit my credit card but not ready for that also. It 's total waste of time and efforts. Is Costco/Citi paying me interest of 25 % on ...

Read more

Bank of America Mortgage loan servicing, payments, escrow account

March 30, 2017 - I purchased a home in -/-/-, through Bank of America. I made my payments on time every month. I then filed Chapter - bankruptcy on -/-/-. My mortgage payment was being paid through my bankruptcy plan on time. I sold my house in -/-/-, in which Bank of America was paid in full at that time. My credit report is now showing the last reporting was -/-/- and there are - delinquencies showing....

Read more

Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

March 30, 2017 - I have a student loan through Wells Fargo and I am unable to set up an automatic payment each month for more than the minimum payment. Is there anything I can do about that? I have student loans with other companies who all allow additional payments to be automatically scheduled. It makes it easier to be regularly financially responsible by paying more than is due to decrease the total interest I will pay....

Read more

Synchrony Financial Credit card billing disputes

March 30, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due -/-/-, -/-/- I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me....

Read more

Farrell Holdings, LLC Consumer Loan taking out the loan or lease

March 29, 2017 - I purchased a car from - -/-/2016. They had me finance through prime acceptance. The title to the car was never supplied. In a year and three months through 2 bonded title processes and making a complaint with the MVD, i drove around on a dealers plate, 2 90 day tags, and 3 30 day tags the company went out of business. The finance company repossessed my car three days ago stating the claims was because of 2 late payments. However, the title had never been furnished for me to get hard plates. And the car went to the auction the next day. I was told the only way I could get the car back was...

Read more

TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation no notice of investigation status/result

March 29, 2017 - I sent a letter disputing many inquiries on my credit report to Transunion -/-/-. I never received a response. I then sent a follow up letter in -/-/- to inform them it was greater then the 30 days and that the inquiries never were investigated and therefor needed to be removed. I spoke with them -/-/- and they advised they do n't have to investigate the injuries....

Read more

American Financial Resources, Inc. Mortgage settlement process and costs

March 29, 2017 - I paid for a house appraisal in -/-/2016 asked for by AFR doing business as Elend. I had applied for the Refi loan in -/-/2016. I submitted all documentations they asked for. It took them so long to process the loan papers that the " 4 '' months window for the validity of the appraisal ( per their loan employee ) they gave me, expired. In -/-/2016, they demanded that I re-appraised my property again. I objected as it was on their end that the process stalled. I asked for a refund for the appraisal costs as I found a more reputable company to process my loan. The loan officer I spoke to a...

Read more

Citibank Credit card late fee

March 29, 2017 - At the Home Depot - # - store ( in Arizona ) in -/-/-, the cashier offered me a discount if I signed up for a Home Depot credit card. I did so. The charge for the purchased products at the time was about $50.00. On the morning of -/-/- I received a call from Citibank asking for a payment of over $150.00. Between -/-/- and the end of -/-/-, I have not received any information about the account - including a physical card, statements, account number, etc. When I asked them to remove the late fees and interest charges, they refused to do so, even though they never ...

Read more

Synchrony Financial Bank account or service account opening, closing, or management

March 29, 2017 - I was approved for Synchrony Bank Credit Card through -, and i purchased some furniture items from - on -/-/-, to be delivered in -/-/-, and called them on -/-/- to cancel items worth $480.00 way before delivery. Fast forward to -/-/-, I made two payments in the amount of $65.00 and $160.00 and am trying to payoff my final bill and had to call Synchrony Bank. They told me I am responsible for $1000.00. They told me I had to go into - store to settle this, so I went to the store and spoke to the Supervisor. After numerous attempts she and I made to Synchrony...

Read more

Stellar Recovery Inc. Debt collection false statements or representation attempted to collect wrong amount

March 29, 2017 - - had billed me incorrectly, and during the time we were trying to reconcile the account was sent to Stellar Recovery, Inc. I worked through the errors with - and paid the outstanding balanced owed directly to -, but Stellar tried to collect a debt that I did n't owe them and is now refusing to remove the credit attempt from my credit records....

Read more

TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report public record

March 29, 2017 - I pulled my credit report a few days ago to see why I was not getting approved to rent a house. I saw on all of my credit reports that Bankruptcies were being reported on my credit reports. Per the FCRA 623 ( a ) ( 5 ) : " If the Credit Bureau can not VALIDATE the information with the ORIGINAL CREDITOR, they must remove said information from the consumer credit file. It is the credit reporting agencies, and/or other third party providers who collect information regarding public cases from public records. Public records information is NEVER validated by the Recorder of Deeds or the U. S. Court...

Read more

Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 28, 2017 - When I took out my loan I did not put down 20 % equity and had to add private mortgage insurance. I was advised once my loan hits 80 % loan-to-value ratio the private mortgage insurance would be dropped automatically, or I can request in writing that it be removed early if the equity in the home is above 20 %. I contacted Ditech because my realtor ran comparable pricing in the area and found my home had gained more than 20 % equity thus allowing me drop the private mortgage insurance. When I contacted Ditech they stated that they would have to have an appraisal done, which I would be charged f...

Read more

Wells Fargo & Company Mortgage application, originator, mortgage broker

March 27, 2017 - Rather than respond to the complaint ( s ) Case number - and - submitted to CFPB, Wells Fargo Bank has sent me a Notice of Right to Cure Default for a total of $2200.00, which includes $580.00 in " other charge/fee ''. Wells Fargo is allowed to make up any amount of charges and continue force homeowners to pay extortion payments or risk loosing their homes. Where is the help for consumers?...

Read more

DFC Global Corp Payday loan received a loan i didn't apply for received a loan i didn't apply for

March 27, 2017 - The company is ma associate is calling and saying that I am being sued. I have not had contact with this company before. I had advised them that I do not know of any paydays loans from -/-/2008 and I would like them to prove that this is me during this time I had my identity stolen and do not know what was open and what was not...

Read more

Experian Credit reporting incorrect information on credit report information is not mine

March 27, 2017 - On -/-/17 I disputed an erroneous account appearing on my credit report ( see CFPB case # -. The line item is # - pertaining to Idaho -. Idaho - failed to reply after 60 days. Due to their failure to respond within the 30 day period set forth by federal regulations, This item must be immediately and permanently deleted from my credit report....

Read more

TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation investigation took too long

March 24, 2017 - I sent transunion a dispute with copies of verification of items being removed and re-inserted on the same day, on -/-/2017. Today I called them and told them I have not received anything from them and asked for status as it has been over 30 days. I spoke with -. When I disputed back in -, which -, confirmed over the phone, I did n't receive a written status update or update credit report from Transunion. So today I asked them to remove the accounts I disputed on -/-/2017 because they have not responded in the time allotted by law and was told that it was previously ( - - r...

Read more

Allied Collection Services, Inc. (Nevada) Debt collection disclosure verification of debt not given enough info to verify debt

March 24, 2017 - Allied Collection Services received a certified letter in the mail asking for validation of debt. In response Allied Collection Services sent a statement without validating or providing enough information for myself to validate and verify the information. I have no idea what this bill is for, I do n't recognize this bill, I do n't have enough information provided. Per HIPAA I have the right to the breakdown of fees including any collection cost and medical charges. I am supposed to be provided with a copy of my signature with the provider of services that is allowing them to release medical in...

Read more

Southwest Recovery Services, Inc. Debt collection communication tactics called outside of 8am-9pm

March 24, 2017 - Southwest Recovery Services called at - AFTER repeatedly calling and saying the account would be turned over to their attorney by - that same day. I will include a screen shot with their office number to verify they called at - and when call was received, a live agent with Southwest Recovery was on the line named, " -. ''...

Read more

TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report reinserted previously deleted info

March 23, 2017 - I have a lot of fraudulent inquiries that are not mine on my credit report with Transunion. I 've addressed this issue with transunion when I sent them letters about the inquiries as well as other accounts on my report that do n't belong. All of the inquiries were removed from my report and then reinserted without a 5 days notice which is an FCRA Violation. I 've reached out to them on numerous occasions and the representatives would tell me I have an extended file. They stated sometimes it will show no inquiries depending on while file being reported. This is against the law and I want these ...

Read more

Southwest Recovery Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

March 22, 2017 - Southwest Recovery started calling my cell phone in approximately - 2012. The first message said, " We have your social security number on our desk, it will be turned over to our attorney unless you call back before - today! '' I called and they said the debt was for another person, it was n't my debt. Further, I found it was my husband 's ex-wife 's attorney bill. Her name is on the account. I received more calls & would select the option for " do not call, I am not the correct person. '' I even got a call after midnight. I have a screenshot of the phone call....

Read more

Barclays PLC Credit card billing disputes

March 22, 2017 - - - the cellular service provider made a series of unauthorized charges. Attempts to contact and resolve failed as they did not pick-up calls and did not respond to emails ( receipt of which they acknowledged ). Few of the charges they credited back, but several remained unresolved. Barclays Bank, as instructed by them, was called and dispute and request for chargeback were made. The bank attempted to contact the merchant by phone but failed. As usual with that Bank - they DID NOT DEMAND DOCUMENTATION FROM THE MERCHANT. The bank, as I experienced previously, demanded from me that the accoun...

Read more

TransUnion Intermediate Holdings, Inc. Credit reporting unable to get credit report/credit score problem getting report or credit score

March 22, 2017 - I am a victim of true name identity theft and I periodically check my credit bureau reports for activity and to dispute items on my reports. I have had issues with Transunion in obtaining my credit reports and each time I try to access my reports online, I get an error stating that " Unfortunately, your request can not be fulfilled online at this time, based upon the data provided. '' Its the same information that I have provided time after time and I continue to get the same error and when I call the number they want me to send this laundry list of items to get my report. Additionally, when...

Read more

TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation problem with statement of dispute

March 22, 2017 - I have sent several letters to TransUnion to investigate the validity of a collection agency. I have also sent the letters to the collection agency. I received a response back stating that the debt has been verified. I asked for verification not validation. The collection company sent me copies of the bill from the doctors office. The patient information is incorrect on the bill....

Read more

TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report personal information

March 22, 2017 - TransUnion had a computer breach in their system that violated the rights of their consumers under section 6.11. I have been greatly affected and my score is suffering as a result.This computer glitch which caused all of the inquiries on my credit report to be deleted. However the very next week all of the inquiries were reinserted into my report without prior written notification in direct violation of sec 611 of the fair reporting credit act. I have spoken to several reps of TransUnion and they all acknowledge that the security breach happened multiple times in -/-/2016 but they refuse to ...

Read more

Wells Fargo & Company Money transfers incorrect/missing disclosures or info

March 20, 2017 - I have accounts with Wells Fargo Bank. We travel to - often and we have done wire transfers many times on line and all of a sudden it wo n't work. After I put in the information and hit the " calculate '' button for it to tell me what the exchange rate is and how much will be available in - - it puts up an error message saying my information is incorrect or incomplete!!!! This is their " E-PRESS SEND '' type transfer. It pops up with all the blanks filled in except for the transfer amount. Based on copies I 've received as confirmations the information is all the same!!!! Nothing has cha...

Read more

Wells Fargo & Company Bank account or service problems caused by my funds being low

March 20, 2017 - For several years Wells Fargo have been charging me overdraft fees for insufficient funds in my checking account. Several of my bills had to be set up as auto payments. I have requested that Wells Fargo not make the payments if the funds were n't there because the late fees are less than the $35.00 overdraft fees. I was informed that this is Walls Fargo policy for auto payments and debit card transactions. They will not let me opt out. They are taking advantage of the lower income people. I had several overdraft fees in the last month alone, so it is hard for me to get ahead with my lim...

Read more

Synchrony Financial Credit card delinquent account

March 20, 2017 - -/-/2017 Mailed check to Old Navy/Synchrony Bank to pay balance of account. Check posted -/-/2017. -/-/2017 Rec 'd past due notice for $230.00. Conducted chat line chat with no resolution. Chat rep claimed my check returned NSF. I called my bank. Check never processed through them, not posted to my account, and nothing on my account returned. In subsequent calls Old Navy/Synchrony communicated the check was actually returned " uncollected funds '' & it 's between me and my bank. They also said they could n't provide a copy of the front and back of check and would not return the check t...

Read more

Citibank Bank account or service problems caused by my funds being low

March 19, 2017 - Please refer to this Case number : - and -. Completed Form - was sent on -/-/- by usps postal mail. Anyway they had my SSN and all the details from -/-/- so not having - with SSN is a mere excuse. Now they are sending letter for collections even when i was never sent the statements in the past ( got it after opening the last CFPB case ). The current letter is regarding overdraft charges which are also incorrect. I just want to close this inconvenient account and have my $400.00 promotional cash back....

Read more

Bank of America Credit card transaction issue

March 16, 2017 - I have - credit cards with Bank of America, and have a GOOD history of making my payments on time. This month, however, someone was late sending me a check, and the cards were A FEW DAYS past due. On Sunday, -/-/2017, I was away from home and stopped to buy gas. My credit card would n't work. Luckily it took my debit card. This was on a Sunday afternoon. I called my bank as soon as this happened, and was told that because I was A FEW DAYS LATE, they had turned off my credit cards WITHOUT WARNING. What would have happened if I had n't had my debit card with me? I was a good - miles aw...

Read more

Ditech Financial LLC Mortgage loan modification,collection,foreclosure

March 15, 2017 - My wife and I short sold our home in -. The home officially was sold on -. Settlement was reached with GreenTree Servicing and account was closed in -/-/-. At some point since then Ditech Financial merged or assumed control of GreenTree Servicing. In -/-/- Ditech Financial reported to the the credit bureau that we were over 150 days late with payment. As stated before the account was closed in -. I have attempted to resolve this with Ditech repeatedly to no avail. They consistently promise to send me documentation indicating that the mark will be removed from my credit and s...

Read more

Wells Fargo & Company Bank account or service deposits and withdrawals

March 13, 2017 - I deposited what turned out to be a fraudulent check drawn on Wells Fargo Bank by mobile deposit to my savings account at Wells Fargo on -/-/2017 at - Pacific time for $2400.00. They gave me full availability of the $2400.00 on -/-/2017 at which time I withdrew $2200.00 and Wells Fargo then charged back the deposited check on -/-/2017 creating an overdraft in my account of over $2000.00. A Wells Fargo representative explained that they do not process mobile deposits until late the night one banking day after the deposit is made due to a Federal Reserve Bank regulation. This me...

Read more

Wells Fargo & Company Credit card closing/cancelling account

March 11, 2017 - My wife had set up a monthly payment towards an account that was paid off. My wiffe had passed away Monthly credits continued to build up. Once i discovered this i sent in her death certificate. They refuse to close the account and send me the credit still on the account....

Read more

Bank of America Mortgage loan servicing, payments, escrow account

March 10, 2017 - I have been paying this Equity Home Loan for 10 years. I have paid over $100.00 every month for the past 10 years and this month they said that I will now have to pay $220.00 a month and if I do n't they are going to take my home. I am - and - and I get a total of $820.00 a month. I do n't have enough money to pay my mortgage, this loan, utilities and have food to eat. These people prey and the elderly and are trying to take my home. They said that all the money I have paid for the past 10 years has not been taken off the loan at all. After 10 years I still owe the same amount if n...

Read more

Citibank Credit card other

March 10, 2017 - I applied and was approved for a Double Cash credit card on -/-/2017, but I still have not received the card in the mail. Several weeks after the approval, I received a notification that the bank received return mail. I called customer service and confirmed the address on file was correct and that another card would be expedited to me. I called again to obtain a tracking number and was informed that expedited shipping was not possible. After I made several more phone calls, and received conflicting information about the card shipping process each time, my final call was escalated to a manage...

Read more

Experian Credit reporting incorrect information on credit report information is not mine

March 9, 2017 - In -/-/-, I got an alert from the following company ; -, regarding an amount of $1200.00. This showed up again on -/-/- after it was previously removed. Because of this, my credit is impacted by almost - points ( again ). I explained that there was a name mix up. An individual has the same first and last name and lives in a different state ( I believe it is in Texas and they had a medical bill to pay that they did not pay ). Not clear how the mix up happened. Both Experian and the - are being difficult to work with. Please help! Thanks, -...

Read more

Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure

March 8, 2017 - Additional and more severe violations have occurred by my loan servicer, SLS, since my original complaint ( CFPB Case number : - ) submitted on -/-/-. At that time, I claimed that my loan servicer SLS was illegally " dual tracking '' my loan. Not only has SLS continued these actions, but they have pushed into the realm of what I believe to be criminal fraud. In additional to multiple call recordings which I can provide, I also have written proof. Only after prior complaints to the AZ AG 's Office, the CFPB, and submitting a Qualified Written Request ( QWR ) did SLS honor their writte...

Read more

FirstBank Bank account or service deposits and withdrawals

March 7, 2017 - I opened an account with First Bank. I opened initially with a direct deposit of usd - to learn how this bank operates. i found that this bank is not transparent how they handle the overdrafts/direct deposit. My direct deposits should be on the - & - and in some cases 2 days prior is in the system. However, when i had a pending transaction the bank only credit my direct deposit after they processes the overdraft charges. This happens several times, I received direct deposit in - banks and when my money was available with the other bank, First Bank did n't put the money in my accoun...

Read more