Wells Fargo & Company Credit card department,
Closing/Cancelling account Arizona
My wife had set up a monthly payment towards an account that was paid off. My wiffe had passed away Monthly credits continued to build up. Once i discovered this i sent in her death certificate. They refuse to close the account and send me the credit still on the account.
Wells Fargo & Company customer in Arizona
Mar 11, 2017
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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