Review and analysis of over 643 consumer complaints
| Allied Interstate LLC |
| Credit Protection Association, L.P. |
| Expert Global Solutions, Inc. |
| Diversified Consultants, Inc. |
| Encore Capital Group |
| Capital One |
| I.C. System, Inc. |
| Ditech Financial LLC |
| The CBE Group, Inc. |
| Navient |
| Enhanced Recovery Company, LLC |
| Portfolio Recovery Associates, Inc. |
| Bank of America |
| JPMorgan Chase |
| Company | Complaints |
|---|---|
| Encore Capital Group | 54 |
| Portfolio Recovery Associates, Inc. | 30 |
| Citibank | 21 |
| GE Capital Retail | 21 |
| Ditech Financial LLC | 15 |
Aargon Agency, Inc. Debt collection communication tactics called outside of 8am-9pm April 1, 2017 - Aargon Agency Inc. is calling me at -. Per Aargon 's records, they know that I moved out of - and now live in - as I am the one who updated that information with them.... |
Southwest Recovery Services, Inc. Debt collection communication tactics called outside of 8am-9pm March 24, 2017 - Southwest Recovery Services called at - AFTER repeatedly calling and saying the account would be turned over to their attorney by - that same day. I will include a screen shot with their office number to verify they called at - and when call was received, a live agent with Southwest Recovery was on the line named, " -. ''... |
Synchrony Financial Debt collection communication tactics called outside of 8am-9pm March 21, 2017 - - at - I was woke up by a - man claiming to be a Police Officer. He asked if I was -. I told him yes. He then wanted to know if I knew a - or -. I told him I did not. He then said that - or - had my name in his address book and it was important ( leading me to believe the man may be hurt or dead ). I repeated that I did not know him. He then asked if I lived at -? I told him that I did. He thanked me and hung up. I thought it was highly suspicious and as I do n't live in the nicest area of town became frightened he was maybe looking to break in. I then called the num... |
Penn Credit Corporation Debt collection communication tactics called outside of 8am-9pm February 10, 2017 - Have received phone calls at - on -, - on -, and at - on - from the collection agency.... |
ERC Debt collection communication tactics called outside of 8am-9pm February 8, 2017 - I am receiving phone calls from ERC from their - phone number as early as - in the morning. I have called them multiple times asking them not to call me that early as it is outside of the - and - time they are legally allowed to call and they say " we do not call before - '' and keep calling me early in the morning. I have proof of their calls before - and would be happy to provide it to your agency.... |
Synchrony Financial Debt collection communication tactics called outside of 8am-9pm February 5, 2017 - Calls begin at - and do not stop until around -. They now call from an unknown number back to back to back & leave repeated voice mails after each call... |
Citibank Debt collection communication tactics called outside of 8am-9pm February 4, 2017 - I received a call this morning at - from an auto dialer at Citibank, in order to collect on a credit card which is past due. I then received a call at - from the auto dialer on the same issue. The citibank employees when the calls were transferred to them from the auto dialer had not read the notes or prior contact or payment arrangements which were entered into their system twice over past - weeks.... |
Synchrony Financial Debt collection communication tactics called outside of 8am-9pm January 22, 2017 - I owe money on my Sam 's Synchrony Bank Mastercard. I am in a debt management plan with - to help make the payments. I constantly am receiving phone calls at abnormal hours of the week, such as on the weekends and at night time claiming to be collection calls, but then when we pick up the phone, no one answers. So, someone there is stalking us via the telephone.... |
Synchrony Financial Debt collection communication tactics called outside of 8am-9pm December 28, 2016 - Lowe 's ( Synchrony is the what comes up on the caller ID ) has called at least daily since we were just 4 days late with our payment. They call during the day but also between - at night! We have a young family and this is incredibly disruptive. We are aware we are late with this payment and I told them we would pay as soon as my paycheck is in, which is this week, but they have not stopped. We have now had the phone off the hook for the past few days because it 's gotten so bad!... |
Bridgecrest Acceptance Corporation Debt collection communication tactics called outside of 8am-9pm November 29, 2016 - I finance my car through bridgecrest. They continue to call before -. I have told them several times I have relocated.I still recieve phone calls at - .They also leave several voice mails a day.... |
Farrell Holdings, LLC Debt collection communication tactics called outside of 8am-9pm November 28, 2016 - Called at -. Also calls 6-8 times per day from different numbers... |
FC HoldCo LLC Debt collection communication tactics called outside of 8am-9pm November 19, 2016 - - - called at - from - and left a message by - on my cell phone. I am in - and this woke me up from my sleep. Very disturbing. It is a violation of the fdcpa.... |
Hunter Warfield, Inc. Debt collection communication tactics called outside of 8am-9pm November 18, 2016 - " Hunter Warfield '' calling at - and after -.... |
Sterling Jewelers Inc. Debt collection communication tactics called outside of 8am-9pm November 12, 2016 - They are calling before or at - and after - and repeatedly calling every hour on the hour.... |
Hunter Warfield, Inc. Debt collection communication tactics called outside of 8am-9pm September 3, 2016 - I moved out of my apartment on -/-/2016. I received a final statement by mail dated -/-/2016 which states that I have 30 days from the date of my move-out to pay my final statement. On -/-/2016 I start receiving automated calls on my cell phone from Hunter Warfield leaving messages that they are a debt collector attempting to collect a debt. Today, -/-/2016, I receive a letter via presorted first-class mail US Postage Paid - bulk mail envelope with what appears to be a postmark of -. This letter says that I am deliquent on my debt to my apartment complex which is ... |
Rausch, Sturm, Israel, Enerson & Hornik, LLC Debt collection communication tactics called outside of 8am-9pm August 29, 2016 - Debt collectors have n't called outside of proper hours, however I am having an issue with debt collection companies not providing me with a receipt for my monthly payments. I 've spoken with multiple representatives and supervisors who always claim they 're going to resend it but they never do. A common practice for these companies is to only allow you to speak with - person who is authorized to handle your account. The issue with this is very rarely is that specific person available to take my call and when I leave a voice message my calls are never returned. It is ridiculous that I have ... |
Atlantic Credit & Finance, Inc. Debt collection communication tactics called outside of 8am-9pm August 29, 2016 - Debt collectors have n't called outside of proper hours, however I am having an issue with debt collection companies not providing me with a receipt for my monthly payments. I 've spoken with multiple representatives and supervisors who always claim they 're going to resend it but they never do. A common practice for these companies is to only allow you to speak with - person who is authorized to handle your account. The issue with this is very rarely is that specific person available to take my call and when I leave a voice message my calls are never returned. It is ridiculous that I have ... |
Wells Fargo & Company Debt collection communication tactics called outside of 8am-9pm August 23, 2016 - Wells Fargo contacted me regarding a debt I am disputing after - Eastern Time on my home phone, a New York number. This number is also listed as the least-preferred method of contact, and they did not once attempt to contact me on my preferred number. Upon questioning the agent who called me, I was told they had attempted numerous times to contact me at a number I had never heard of before. As a result, they were not able to reach me until one month after the account had been in collections, thus further negatively impacting my credit history.... |
First National Collection Bureau, Inc. Debt collection communication tactics called outside of 8am-9pm August 23, 2016 - after many attempts to pay this debt. off this company refuses to remove this debt from my credit report ...... |
CarFinance Capital LLC Debt collection communication tactics called outside of 8am-9pm July 20, 2016 - They called me at -... |
Bank of America Debt collection communication tactics called outside of 8am-9pm June 26, 2016 - My account was sent to collections regarding an account that covered my checking account in the event I had insufficient funds. Currently I would like to agree on a settlement. I have had terrible luck in communicating with any representative to settle this collection issue.... |
Ditech Financial LLC Debt collection communication tactics called outside of 8am-9pm June 24, 2016 - Ditech calls all times of the day and night the representative is rude and disorderly. The supervisor is never available and the person who is representing me is rude and nasty... |
AR Resources, Inc. (FL) Debt collection communication tactics called outside of 8am-9pm June 17, 2016 - The option was n't there, but I was n't communicated with at all that 's my issue. No calls no emails no letters, and k believe it 's really unfair that it just goes to collections. It 's like ruining someone 's life, I want proof of call attempts and letters sent to my house before debt was put on credit score? ... |
Radius Global Solutions LLC Debt collection communication tactics called outside of 8am-9pm June 14, 2016 - These people call about twice a day. And stagger the call times. About 3 calls are before -, even though I 've repeatedly told them that I 'm now on PST instead of CST ... |
Cottonwood Financial Ltd. Debt collection communication tactics called outside of 8am-9pm May 18, 2016 - I have not received any letters or other contact. They have indicated legal action or everything else about this. The company is not even the collection company the store indicated was the collector.I have tried to arrange a payment I can afford with in the beginning but without all of the other charges they are adding to it.The wrong company is saying they own and are calling at - and after -. ... |
Barclays PLC Debt collection communication tactics called outside of 8am-9pm May 13, 2016 - This is in reference to Barclay Card. They are not only calling outside of the - - - timeframe, which I have a log of when they call, but they have repeatedly called me at work at -. When they call at work, I am on a recorded and monitored line and I could be fired for such calls. ... |
Quick Click Loans, LLC Debt collection communication tactics called outside of 8am-9pm May 10, 2016 - On - -, 2016, - - of Brookwood Loans phoned me at - - regarding payment on a loan. My - is - and I can provide phone records. This is in violation of the Fair Debt Collection Practices Act, and because I am a resident of California, it is a violation of the Rosenthal Act. ... |
Ad Astra Recovery Services Inc Debt collection communication tactics called outside of 8am-9pm May 10, 2016 - Ad Astra Recovery Services has been calling outside of appropriate hours. - called me on - -, 2016 at - - ; this is verifiable on my - phone records. Also, I am a resident of California, and they violated the - -.... |
Financial Business and Consumer Solutions. Debt collection communication tactics called outside of 8am-9pm May 9, 2016 - On -/-/2016, I was phoned at - by FBCS Consumer Contact Solutions, - - - -, - - -, PA -. FBCS is - This call was not only in violation of the Federal Fair Debt Collections Practices Act, but as a California Resident, it was also in violation of California 's - My carrier is -, and I would be happy to supply the phone record of the incoming call at - - from phone number - to my phone number. ... |
Auto Trakk, LLC Debt collection communication tactics called outside of 8am-9pm February 4, 2016 - They call at least 20-30 times a day, using the following phone numbers : -, -, -, -, and never leave a message. This disturbs my work time often. ... |
Hunt & Henriques Debt collection communication tactics called outside of 8am-9pm January 28, 2016 - I sent payment through my bank online. Informed - from Hunt and Henriques that payment was sent and that it might take 5 days for them to receive. She calls me and leaves me a message that payment has not been received. I checked my online banking and it says payment is " paid ''. I also printed out a proof of payment. Called and spoke with - again to let her know that my checking account is reflecting the payment has been paid and asked her to double check. She says she does n't see payment has been paid and does't double check. I ask her again to check, She insist she does n't see it a... |
Utah System of Higher Education Debt collection communication tactics called outside of 8am-9pm January 15, 2016 - repeatedly calling me at - - regardless of me telling them to stop calling this early. Im not ignoring their calls during other times of the day. tTey never call during the day. ... |
Financial Filing & Reporting, Inc. Debt collection communication tactics called outside of 8am-9pm January 14, 2016 - Received a phone call at - claiming that this - - was trying to reach out about a lawsuit that was attached to the social security number and that action needed to be taken asap. I googled the phone number that was on Caller ID and it is not registered to the place - was claiming she was calling from. - claimed she was calling from GLC Associates but when I searched the company their website said they were a work safety consulting company. I searched the - number and a GCL Financial Group came up with a lot of consumer complaints. I also searched the - for GLC Financial gr... |
Commonwealth Financial Systems, Inc. Debt collection communication tactics called outside of 8am-9pm January 13, 2016 - calls 3-4 times a day saying I owe a debt. I acknowledged that I owed the debt but still keeps harassing me. called this morning -/-/2016 at -. and calls frequently through out the day. ... |
Wells Fargo Debt collection communication tactics called outside of 8am-9pm January 7, 2016 - I received a phone call this morning at - regarding payment on our mortgage, which had already been made the previous day. I had advised a representative on -/-/16 of the payment and gave the confirmation number. I still received a phone call today at - regarding this month 's payment. ... |
MOHELA Debt collection communication tactics called outside of 8am-9pm December 16, 2015 - Mohela - has called repeatedly. Finally, on - -, 2015, at - - they called and left a voice mail and I returned their call. They were trying to collect a debt from someone with the same last name. I gave what information I had and asked them not to call me again. Again on -/-/2015 at - -, they called and hung up when I answered. On - -, 2015, I phoned them at - and requested that they refrain from calling me after - - and refrain from calling me at all in reference to the debt which I am not a party to. They informed me that they could do neither withou... |
Encore Capital Group Debt collection communication tactics called outside of 8am-9pm December 13, 2015 - Calls - Sunday morning for weeks ... |
Integrated Recovery Services Debt collection communication tactics called outside of 8am-9pm December 9, 2015 - A representative called me on -/-/2015 regarding a debt a relative has, I explained I have nothing to do with the debt and requested no contact, they assured me they would take me off as contact. On -/-/ |
Toyota Motor Credit Corporation Debt collection communication tactics called outside of 8am-9pm December 3, 2015 - I was being called on my mobile number as early as - after telling them numerous times to stop. I notified them verbally on at least - occasions and the calls did not stop. They were making up to - calls per day. I was told that it was an auto-dialer and they had no control over it. After I retained an attorney to sue them, they escalated their efforts to keep me current on my auto loan payments and continued to make phone calls even after the attorney notified them. If I fell behind at all, they notified me of default. I have always made the payments, but have regularly been 30-60 d... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics called outside of 8am-9pm December 3, 2015 - PORTFOLIO RECOVERY ASSOCIATES has made several calls before -, the last being - The time previous to this last call I had informed them I was in California and what time it was here - - They are calling from - VA. and chose to ignore the time difference. ... |
Credit Protection Association, L.P. Debt collection communication tactics called outside of 8am-9pm December 3, 2015 - -/-/2015 - I received - inappropriate phone calls from the 'debt collectors ' Credit Protection Association - just today! First call was at - - which is outside of the allowed call hours. Then at - - they called me - times in a row. They did not leave a message, just called - times in a row - using up my phone minutes and harassing me. I do NOT owe this company anything and I do NOT appreciate being harassed! I have not received any written communications from this company and I do not know what they is about. - - Also, upon investigation into this phone number, you w... |
Receivables Performance Management LLC Debt collection communication tactics called outside of 8am-9pm December 1, 2015 - They have called at - in the morning to sometimes - at night, when I answer, no one will say anything, they just hang up, they call 5 to 7 days a week, will not leave a message and sometimes I will hear music in the background. I have asked them to stop calling if no one will answer and they continue to do so. I have checked sites where there is complaints about this happening to them with this same number. ... |
Navient Debt collection communication tactics called outside of 8am-9pm November 30, 2015 - Navient, the loan servicer for - - Student PLUS loans will practically harass you by calling at least 10 times a day and when you answer the call in attempt to make payment arrangements based off of your income become rude, insensitive and almost hostile. ... |
Receivables Performance Management LLC Debt collection communication tactics called outside of 8am-9pm November 29, 2015 - - sent me to collections immediately after I cancelled my service, I returned their Booster equipment and received credit, paid the remaining $500.00, via payments on my credit card. Since then, i 've been contacted by - different collection agencies. - telling me I owe over $1800.00 to the last - stating I owe over $800.00. I have been getting calls as early as - and as late as -, 7 days a week and they have started contacting my employer. I am now on a written warning regarding this issue. When I call I get threatened, obscenities and being told too stupid to pay my ... |
Encore Capital Group Debt collection communication tactics called outside of 8am-9pm November 15, 2015 - Multiple violations of the TITLE VIII - DEBT COLLECTION PRACTICES espespecially sections 805, 806, 808 and 816. ... |
Diversified Consultants, Inc. Debt collection communication tactics called outside of 8am-9pm November 14, 2015 - This phone bill was canceled, I instructed the phone carrier to cut the phone off because it would not be in use anymore, the rep said that they could close it out as long as the bill was paid or had - balance. It was never closed, so the next month bill accumulated. ... |
Transworld Systems Inc. Debt collection communication tactics called outside of 8am-9pm November 10, 2015 - They call before - - and frequently during a day without leaving any messages. I asked several times to not call me but it did not work. They claim that they are debt collector but their information is wrong. When called back operator asked me for my personal information ; I hang up without disclosing anything. Their numer on caller ID is ( - ) -, and the displayed name is " Maryland ''. Automated voice does not pronounce company name clearly enough : " ... World system Incorporated ''. ... |
Check Security Associates, LLC Debt collection communication tactics called outside of 8am-9pm October 26, 2015 - - - continues to call when asked to cease all collection attempts to my work number and he has crossed the line, threatening legal action, imprisonment, wage garnishment, asset collection, and credit reporting against me. He has also after speaking with me today, at my work as I told him I could not talk he called back I had my boss in the office and it is an unidentified number I assumed for work, when I answered he began the threats above and when I asked the amount he could n't give me a set amount I told him I contacted the owner of debt who said they do not have further information ... |
Encore Capital Group Debt collection communication tactics called outside of 8am-9pm October 25, 2015 - I believe in the State of Delaware Sunday collection calls are prohibited on Sunday 's. I received a call this morning at - which according to your website is legal to call after - although it is Sunday morning and I was having breakfast with my family and when I answered they hung up. I googled the number and it was Midland Credit they called from -. Not sure who or why they were calling but it is Sunday morning have some respect for consumers and their families. ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics called outside of 8am-9pm October 24, 2015 - I have a - old baby and are calling at outside hours after - and contacting family members at -. bill was paid!! This is inexcusable!! ... |
Capital One Debt collection communication tactics called outside of 8am-9pm October 15, 2015 - Kohl 's charged off credit card is showing on my credit report as being charged off. On -/-/- I contaced Kohl 's to attempt to settle this debt. Kohl 's said a third party, -, had my account and I needed to contact them. I contacted - ( - ) -/-/- and was told that due to the age of this debt ( they mentioned it was over 4 years past due : last acct field -/-/- ) they could n't take payment even if they wanted to and would have to send back to Kohl 's. I immediately called Kohl 's back and was told the process would take a few days if - was actually going to send back... |
Capital One Debt collection communication tactics called outside of 8am-9pm October 14, 2015 - I spoke with - - around - - - - on -/-/2015. They called to resolve a debt that I have with a - Credit card. I agreed to pay - installments of $180.00 on starting on -/-/2015 followed by - more payments taken out on -/-/2015 and the last payment on -/-/2015. I agreed to terms and hung up the phone. Later the same night I received an alert from my bank that a transaction was declined of $180.00. ... |
RGS Financial, Inc. Debt collection communication tactics called outside of 8am-9pm October 14, 2015 - I spoke with - - around - Eastern Standard Time on -/-/2015. They called to resolve a debt that I have with a - Credit card. I agreed to pay - installments of $180.00 on starting on -/-/2015 followed by - more payments taken out on -/-/2015 and the last payment on -/-/2015. I agreed to terms and hung up the phone. Later the same night I received an alert from my bank that a transaction was declined of $180.00. ... |
Transworld Systems Inc. Debt collection communication tactics called outside of 8am-9pm October 7, 2015 - Trans world systems collection agency called my place of employment and asked for my name. They ask me if I was the person the were looking for and presented me with an unknown date of birth and social security number. When I told them that I was not that person, they ask for HR. I told them to stop calling. ... |
Radius Global Solutions LLC Debt collection communication tactics called outside of 8am-9pm October 1, 2015 - On Thursday - -, 2014 I received a call on my landline phone from Central Credit - Services on behalf of - - at -. The call originated from telephone number - and was placed to my home phone number -. ... |
United Consumers Inc Debt collection communication tactics called outside of 8am-9pm September 28, 2015 - United Consumers Inc. sent me a notice stating that I owe $150.00 to - - - -, however they are refusing to provide me with a bill. I have asked to cease collection activity until the debt is validated and they refused, which is a violation of the Fair Credit Reporting Act. ... |
AMCOL Systems, Inc. Debt collection communication tactics called outside of 8am-9pm September 24, 2015 - The company called at - - This is not the first instance. They are harrassing me. ... |
TekCollect Inc. Debt collection communication tactics called outside of 8am-9pm September 22, 2015 - I owed - dollars to my previous dentist. They sent it to a collection agency with wrong contact information, wrong phone number and wrong address. afterwards as I was applying for home mortgage, the bank figured it out and gave me the collection agency phone number. I paid the balance in full the same day. After that I asked the collection agency to remove it from the credit reporting they hung up the phone on me. This is the only incident that negatively affected my credit history all my life. ... |
CCS Financial Services, Inc. Debt collection communication tactics called outside of 8am-9pm September 20, 2015 - calling on Sunday night late ... |
HSBC Debt collection communication tactics called outside of 8am-9pm September 18, 2015 - Claim to be - and -, but will NOT give me an address to send a letter requesting proof of debt. Called at - in the morning on - occasions, have claimed to be a legal office, an investigator, etc. Have threatened to garnish my wages, and when I told them they ca n't do that without taking me to court and proving the validity of the debt, they wo n't give me any more information. I 've received nothing in writing AT ALL. They have told me to go home and wait for my summons, but wo n't give me any more information. Illegal on soooooo many levels. ... |