U.S. Collections West, Inc. consumers have reported over 49 official complaints. Out of the 49 consumer complaints against U.S. Collections West, Inc., 35% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Collections West, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against U.S. Collections West, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 19 | 37% |
| False statements or representation | 9 | 11% |
| Communication tactics | 8 | 50% |
| Disclosure verification of debt | 7 | 57% |
| Improper contact or sharing of info | 3 | 0% |
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Stop CallsU.S. Collections West, Inc. Debt collection attempts to collect debt not owed debt was paid June 8, 2018 - For about 2 years ( -/-/--/-/- ), I had leased an apartment at - - - which I really regret had it done so. The lease was under two names : myself and my dad. At the beginning of the-/-/-, my dad and I renewed the last lease which was for 6 months, this lease was going to expire on -/-/-. Thats the only lease I agreed in that year. Here is where the issue starts, the apartment complex company through a U.S Collections West Inc. company sent me a letter that I owed $2900.00. I was really surprised because we paid off what was stipulated on the lease I signed, so p... |
U.S. Collections West, Inc. Debt collection took or threatened to take negative or legal action threatened or suggested your credit would be damaged January 12, 2018 - disputed unknown collection account with - no response from agency but confirmed valid on credit report. sent letter to agency no reply, looked up company to discover they are not licensed. yet pursue collections and report - is owed without any evidence.I do not believe any such account is valid.... |
U.S. Collections West, Inc. Debt collection cont'd attempts collect debt not owed debt was paid July 15, 2016 - I moved out of an apartment complex and did not pay the final month of rent. They sent me to small claims and ultimatley garnished me. I fullfilled the full garnishment that was approximatley $3300.00. On the garnshment there was a column for other damages ( as far as carpet blinds basic maintance of the aprtment ) and on the original garnishment they put -. In the state of Arizona you can file a small claims complaint of up to $3500.00. Now US Collection west is attempting to garnish another $1300.00 for damages. In addition, with the original garnishment they charged for rent unpaid... |
U.S. Collections West, Inc. Debt collection disclosure verification of debt right to dispute notice not received May 9, 2016 - I leased with - on -/-/- through -/-/- and provided them a 60 day notice to vacate due to inhabitable conditions. The - - forwarded a balance to US Collections West ( an Agency ) and US Collections West did not forward any letters or make an attempt to contact me regarding this debt. I was not given my opportunity to dispute nor was I aware of any balance owed. I noticed on the court documents that they had an address that I am not familiar with or have ever lived nor do I know of anyone living there. My mail was forwarded from my old residence to my new and I provid... |
U.S. Collections West, Inc. Debt collection false statements or representation attempted to collect wrong amount October 9, 2015 - I was contacted by mail from U.S. Collections - in -, AZ regarding a debt that I supposedly owe in the amount of $8100.00 ( and continuing to add interest ), for collections from an apartment complex - - in -, AZ. We contacted -, the Manager at U.S. Collections West, and explained the situation ( detailed below ), and that I do not owe this amount. I gave him the police report, and all of the paperwork I had to prove this, and they are still trying to get me to pay outrageous amounts of money that I do not owe. He continues to harass my father ( who I gave permission to spe... |
U.S. Collections West, Inc. Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy September 29, 2015 - Complaint is against US West Collections, - - -, - AZ, -First, a judgment was obtained against my spouse, -/-/-, which was paid in full via garnishment of her wages, and a release of judgment was obtained. However, upon my spouse filing Ch. - Bankruptcy -/-/-, the Trustee demanded that the monies be returned. - - and - - - were included as creditors in my spouse 's Ch. - Bankruptcy, and the total of those debts were discharged, including the full amount of $7400.00 they claim is owed ( copy of discharge attached ). However, this debt was referred... |
U.S. Collections West, Inc. Debt collection communication tactics frequent or repeated calls September 11, 2015 - U.S. Collections west contacted me at the place where I rent out a space for employment. Once then identified themselve I asked them to not contact me at that number, I provided a contact number with my home address where I can be reached. This was on or about the - of -. I then receive a letter on the - of - for this debt to my place of employment. Now where I rent the space of for my employment is in jeopardy because of this. ... |
U.S. Collections West, Inc. Debt collection disclosure verification of debt right to dispute notice not received May 14, 2015 - I moved out of - - Apartments and spoke with the office manager. She stated I did n't owe anything. 3 months later, I got a letter stating that I owed an amount from them ( do n't have the letter ). I contacted them. Received an email stating that I owe $570.00, but was not notified via regular mail. Six months after, I received a letter from the collections agency stating that I owe $870.00. I have attached all documents. ... |
U.S. Collections West, Inc. Debt collection disclosure verification of debt right to dispute notice not received May 2, 2015 - I never received a dunning notice from US Collections West. Upon request for validation US Collections West did not provide the requested documentation. ... |
U.S. Collections West, Inc. Debt collection cont'd attempts collect debt not owed debt was paid April 23, 2015 - This debt was fully paid through garnishment and fully satisfied on - - but they continued to garnish my wages even after I contacted them to stop. They threatened to take me to court again and claimed I owed them an additional $ --. The collection agency attorney even sent a signed court document dated the - of - showing my full satisfaction of the debt. I had to file for a hearing with the judge in order to get the cease garnishment letter filed and as an attempt to recover my over paid funds. Then on - - the attorney for the collection agency sent me another letter c... |
U.S. Collections West, Inc. Debt collection communication tactics threatened to take legal action April 18, 2015 - I recieved a call from an associate who identified himself only as - on -/-/-/-/-, who did not state what collection company he was calling from. - told me there is an unsettled debt for $ 3000.00+ for an apartment eviction from -/-/-. I requested documentation to be sent, and was told no because it would cost him $2.00 or $3.00 to send and that I dont need proof of something I owe. After telling - I did not have availale funds and that I felt the call may have been fraudulent the call was ended. On that following Friday, - called back and while still not advisi... |