Southwest Recovery Services, Inc. consumers have reported over 48 official complaints. Out of the 48 consumer complaints against Southwest Recovery Services, Inc., 17% were disputed by the consumer (i.e. the consumer was not happy with how Southwest Recovery Services, Inc. responded to their complaint) and 93% were processed in a timely manner. 0% of consumer complaints against Southwest Recovery Services, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 11 | 18% |
| Disclosure verification of debt | 11 | 36% |
| Communication tactics | 10 | 0% |
| False statements or representation | 4 | 0% |
| Taking/threatening an illegal action | 3 | 33% |
| Can't contact lender | 1 | 0% |
| Improper contact or sharing of info | 1 | 0% |
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Stop CallsSouthwest Recovery Services, Inc. Debt collection written notification about debt didn't receive notice of right to dispute June 9, 2018 - [ See ATTACHED Credit Item from my Credit Report ] ... This month, -/-/-, a Collection Account for $1300.00 from Southwest Recovery Services was placed on my Credit Reports ; Collection Account # -, with a opened date of -/-/-. The ORIGINAL CREDITOR shows as - - - -. I have NO KNOWLEDGE of ever doing ANY business dealings with - - - -. Additionally, I have NEVER received any WRITTEN DEBT VALIDATION from the Original Credit or the Collection Agency.... |
Southwest Recovery Services, Inc. Debt collection attempts to collect debt not owed debt was result of identity theft January 2, 2018 - I receive a collection notice from Southwest recovery service the creditor is - -.I contact - - leasing and they notify me that they do not do commercial loans therefore it is a scam that either someone trying to use with Southwest recovery service to get funds from me. I file a dispute with the credit bureau - and also call them they hang up on me when I give them my social security number and zip code. Took them less than 10 days to investigate this and they stated that the account was accurate and it remain on my credit report I am filing a complaint against - and I will t... |
Southwest Recovery Services, Inc. Debt collection communication tactics called outside of 8am-9pm March 24, 2017 - Southwest Recovery Services called at - AFTER repeatedly calling and saying the account would be turned over to their attorney by - that same day. I will include a screen shot with their office number to verify they called at - and when call was received, a live agent with Southwest Recovery was on the line named, " -. ''... |
Southwest Recovery Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine March 22, 2017 - Southwest Recovery started calling my cell phone in approximately - 2012. The first message said, " We have your social security number on our desk, it will be turned over to our attorney unless you call back before - today! '' I called and they said the debt was for another person, it was n't my debt. Further, I found it was my husband 's ex-wife 's attorney bill. Her name is on the account. I received more calls & would select the option for " do not call, I am not the correct person. '' I even got a call after midnight. I have a screenshot of the phone call.... |
Southwest Recovery Services, Inc. Consumer Loan can't contact lender March 15, 2017 - Southwest Recovery is not licensed in the state of MS. Southwest has made repeat phone calls. Southwest is in complete violation yet they have not ceased.... |
Southwest Recovery Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine November 8, 2016 - SOUTHWEST RECOVERY has not provided proper validation of the debt and they continue to report to the credit companies. SOUTHWEST RECOVERY is not a licensed collection agency in the State of Florida. Since they are not licensed in the state of Florida they and not allowed to collect or report on debt on someone who lives in Florida. They by law must close this account and remove any reference of it from my credit reports.... |
Southwest Recovery Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine August 23, 2016 - i have never recieved any communication of debt/debt has never verfied or validated. no communication from company just improper reporting on my credit report from -... |
Southwest Recovery Services, Inc. Debt collection disclosure verification of debt not given enough info to verify debt August 23, 2016 - In -, -, I first received a phone call and then a letter from Southwest Recovery Services, a debt collector, concerning an unpaid amount for - in - at -. During the phone call, I requested an itemized statement of the charges. The caller, -, said that he would email it to me in 2 - 3 days. However, by -, I had not yet received the statement. I called Southwest Recovery Services, and - -, the Collection Manager, told me that an itemized statement had been requested five different times from - but was not received. He also said that he would immediately contact -... |
Southwest Recovery Services, Inc. Debt collection false statements or representation impersonated an attorney or official August 7, 2016 - The Debt Collector originally called me but, not recognizing the number I did no answer. He then called my mother who live in - ( I live in - ). I had her write a letter of everything that was said so I could contact Southwest Recovery Services about the situation. The letter is as follows : -/-/2016 On -/-/2016 1 received a call from a - - about -. He said he was with - - - - - - in their accounting department regarding a payment that must be made immediately or it would be sent to collection. He mentioned that it was for services provided by Attorney -... |
Southwest Recovery Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine July 22, 2016 - I had a - done in 2012 in - -, NV. I had - - - ins. I paid my $100.00 deductible the night of the study. Time lapsed. I started getting calls from Southwest Recovery Services ( - - - - - - -, T- - ) about the - center bill. After many calls to my ins co, SW Recovery and the - company 's supplier, I found out : - center went out of business, but before closing they sold the accounts receivable accounts to SW Recovery. In addition, - Co never turned in a claim for my - to my ins co. It is the responsibility of the - to bill my insuran... |
Southwest Recovery Services, Inc. Debt collection disclosure verification of debt not given enough info to verify debt July 20, 2016 - I shared with this collection agency, that - - is attempting to collect a debt through them that is not valid. I am asking the company to verify that this a real debt and proof of where I agreed to sign a contract with this company to keep or store my stuff beyond leaving the - -. In addition, I need copies to the bills that that - reported they sent to my house prior to collection for prior years ( which never occured until -. I offered to give company settlement they stated - would not accept. I was then told that the illegal debt from the original biller would be on my ... |
Southwest Recovery Services, Inc. Debt collection cont'd attempts collect debt not owed debt was paid November 19, 2015 - Southwest Recovery Services was paid for an outstanding rental debt that had been paid upon the agreement between myself & the collector that the debt be permanently removed from all - credit bureaus -. They have failed to take any action, which has resulted in difficulty for me to secure housing. ... |
Southwest Recovery Services, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect October 5, 2015 - I have tried numerous times to contact Southwest Recovery - in regards to a debt on my credit report. I have no idea who this company is. They have refused to contact me back, answer any phone calls and to this day I still do not know who they are. Requesting assistance to have removed from credit report. ... |
Southwest Recovery Services, Inc. Debt collection communication tactics frequent or repeated calls August 21, 2015 - Debt collector continues to call my job with an automated message stating my name and that they are trying to collect a debt. My secretary had heard the message as I work in a school. I 've tried to get them to stop calling, but they will not. ... |
Southwest Recovery Services, Inc. Debt collection communication tactics frequent or repeated calls August 18, 2015 - - -, with Southwest Recovery Services, has been calling my work for months now. She 's been asked several times by myself, my co-workers, and my managers to stop calling me at work, as I do not take personal business calls. My job is to answer a very busy phone line, and I do not have time for chats. When told this, she gets insanely unprofessional and begins arguing, stating that she has ever right to call me at work. It has escalated to - to - calls per evening now. This is insanely unprofessional and uncalled for, and I need it to stop. On my personal cell phone, I get upwards o... |
Southwest Recovery Services, Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay July 31, 2015 - - 2014 I received a quote from an - for some commercial work for -. ( Their business name is - - '' ) They did not complete any work, but sent me a bill for -. They would never provide any documentation of signed work orders or anything to show they did the work they want money for. ( I had hired another - that gave a better quote ) They sold my bill '' of $800.00 to Southwest Recovery Services and I have now received massive amounts of threatening phone calls to - line. I have requested something in writing, they tell me I 'm stupid and do n't need it, I told them ... |
Southwest Recovery Services, Inc. Debt collection disclosure verification of debt not given enough info to verify debt June 30, 2015 - I mailed them a letter asking for legal validation of this debt on -/-/15. They have not responded to me. ... |