Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Arizona

My wife and I short sold our home in -. The home officially was sold on -. Settlement was reached with GreenTree Servicing and account was closed in -/-/-. At some point since then Ditech Financial merged or assumed control of GreenTree Servicing. In -/-/- Ditech Financial reported to the the credit bureau that we were over 150 days late with payment. As stated before the account was closed in -. I have attempted to resolve this with Ditech repeatedly to no avail. They consistently promise to send me documentation indicating that the mark will be removed from my credit and spelling out there was no missed payment in -. I contacted them on -/-/-, -/-/-, -/-/-, and today -/-/-. Each time I speak with them I am told a letter will be generated and emailed to me with 3 business days, however, I have never received anything. I also sent a certified letter to Ditech mailed out on -/-/-. I filed a dispute with - credit bureau on -.