Zions Bancorporation consumers have reported over 193 official complaints. Out of the 193 consumer complaints against Zions Bancorporation, 16% were disputed by the consumer (i.e. the consumer was not happy with how Zions Bancorporation responded to their complaint) and 100% were processed in a timely manner. 16% of consumer complaints against Zions Bancorporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Stop CallsZIONS BANCORPORATION Bank account or service problems caused by my funds being low April 21, 2017 - National Bank of Arizona charged my checking account $33.00 for NSF fee for a " pending '' transaction. My account was never overdrawn as my payroll check was deposited before the item cleared my account. Even my online statement shows that my account was never overdrawn. I called the bank and they refused to reverse the NSF fee.... |
Zions Bancorporation Credit card rewards April 4, 2017 - In -/-/2016, - had an offer for a new business credit card, the -. The bank solicited me to apply for this card to replace an existing card I had with them. Part of the promotion was I would receive a $250.00 cash back bonus if I spent $2500.00 within the first 90 days of the issuance of the card. I did that. No bonus has been paid despite numerous attempts at contacting bank personnel. Today, I did receive and email denying that I was entitled to this payment based on a clause in the offer. The denial is in error. I NEVER receive any prior bonus on any Vectra account and believe... |
Zions Bancorporation Bank account or service account opening, closing, or management March 11, 2017 - Over a year ago I closed acct for - with Nevada State Bank. For over a year I have received account summary statements from the Bankcard center, -, - UT - showing I have a $67.00 credit. I have called the card holder service to receive pymt and have gone to the - branch in -, NV. to no avail. In -/-/2017 I spoke to a branch mgr who told me, after a hour on the phone, they were looking into it. Three weeks ago I went and spoke to a teller that made several calls and was on the phone for about 1/2 hour while I stood and waited. He told me they would contact me. It never hap... |
Zions Bancorporation Bank account or service problems caused by my funds being low March 6, 2017 - Two transactions were posted after the service was cancelled. I filed a dispute with my bank, but the denied my dispute, stating that they will not be credited because they were unauthorized transactions. This caused $70.00 NSF fees as well as several $5.00 daily overdraft fees.... |
Zions Bancorporation Consumer Loan managing the loan or lease December 19, 2016 - I took out a loan in -/-/- for $15000.00. I recently called back on the -/-/- for a pay off qoute in which I paid. I never received a letter stating that the loan was paid in full, when I called about this I was told that I own more money. When I ask how much is still owed ot ask for an explination., I am told to call - at - but no one ever answers. This practive is simple extortion and a volation of the Fair Credit and Lending act. I also had to report this loan company before for turning mr into collections when the loan was NOT in default.... |
Zions Bancorporation Bank account or service account opening, closing, or management December 15, 2016 - I have a home equity loan with Nevada State Bank dba Zions Bancorp. I live in a flood zone. Every year Zions Bancorp needs proof of flood insurance coverage. This year there was some difficulty getting a declaration page from my insurance with the exactly correct name on it because Zions Bancorp changed their name in some small way so as to make the previous way the name was shown incorrect. After many, many phone calls and follow up conversations with both my insurance company and Zions Bancorp,, the representative told me everything was correct and she had received the exactly perfect declar... |
Zions Bancorporation Mortgage application, originator, mortgage broker December 1, 2016 - My spouse and I recently ( - ) purchased a home through a mortgage broker. After the loan closed, my spouse inquired with the mortgage broker about a home equity line of credit ( HELOC ) on our home. The mortgage broker said his company had a relationship with Vectra Bank and would forward the information to Vectra Bank. I was aware that my spouse was wanting to do a HELOC but I did not want to be on the loan. In - 2016, I received a letter in the mail from Vectra Bank showing they ran my credit report and what my credit score was. My spouse and I did n't know why they ran my credit when... |
Zions Bancorporation Bank account or service using a debit or atm card November 29, 2016 - On -/-/2016, I attempted to withdraw $60.00 from a Zions Bank ATM machine located at - - - -, -, UT. During the transaction, the machine malfunctioned and the door closed before I could extract my entire withdrawl. I was able to retrieve a torn $20.00 bill ; however, $40.00 went back into the machine and the door closed. I attempted a - transaction immediately following the - for $20.00 to see if I could get the original $40.00 to also release from the machine. It did not ; therefore, I was shorted $40.00. Later that day, I went into the Zions Bank branch and... |
Zions Bancorporation Bank account or service making/receiving payments, sending money November 24, 2016 - For years we have used billpay to make a payment to Nevada State Bank without problems. In - we received a notice stating no payment has been made. On -/-/2016 a payment was deducted from our account at a - where my wife works. On -/-/2016, a past due statement arrived in the mail. -/-/2016, On a 3 way call with billpay and Zion, NSB 's parent company, My wife was told to stop pay and reissue another payment by a Zion rep named -. - reissued another check and sent a letter of good faith. On -/-/2016, per - made a 3 way call to billpay and this time got -. They finally... |
Zions Bancorporation Bank account or service deposits and withdrawals November 23, 2016 - I have a checking account at Zions bank in Utah with around $4000.00 remaining from my mother 's estate. I intend to share the proceeds with my brothers once all is settled. I never check the account because there is never any activity on my part and I signed up for a Fraud/user alert to be emailed if the account is used. The monthly statements are n't mailed or I might have caught this problem sooner. Starting in -/-/- through -/-/- there have been monthly payments to at least - companies. - seems to be a skin care product and the phone number listed on line never even ring... |
Zions Bancorporation Mortgage application, originator, mortgage broker November 19, 2016 - Vectra Bank did not get the loan closing document completed in time for the scheduled closing and we were notified 3 days before closing. Have scheduled time off from work, moving truck arriving, purchased furniture arriving, housing lease ending - no place to live. Applied for the loan over a year ago while house being build. We provided all the paper work and documents on time. There appears to be no penalty if the mortgage company fails to complete their work for an agreed upon closing time, resulting in economic losses for the consumer.... |
Zions Bancorporation Bank account or service account opening, closing, or management November 17, 2016 - I wrote - checks to the United States Treasury, - checks in -/-/2016 and - check in -/-/2016 I will like to be able to make copies of these checks on my online bank account but they are not accessible to do so - all other checks that I have written on my bank account are printable except these - checks made out to the US Treasury. In the near past, I have had no problem with this matter and wonder why the stonewall by the Treasury Department is occurring now.... |
Zions Bancorporation Consumer Loan managing the loan or lease October 28, 2016 - I currently have a loan with Zions Bancorporation which is unsecured for -. I called the customer service department for specific information about paying off this loan and no one was able to answer my questions or give me an appropriate payoff quote. I then talked to several persons in the collections department who directed me to - -. In talking with him, I tried to explain my situation that something had come up and that I was going to have trouble paying off this loan as originally contracted. Even though this loan is NOT in default and I have never missed a payment, - - sta... |
Zions Bancorporation Consumer Loan problems when you are unable to pay October 26, 2016 - I opened this loan back in -/-/- and was scheduled to make manthyl payments of $460.00 for the next 36 months. A problem has developed where I can no longer afford to make these payments since my medical insurance premiums jumped over 500 % for -/-/-. I spoke to my attorney who advised me that I should file for chapter - bankruptcy and that I should contact the creditor about a refinance or a resonable payoff ( settlement ) quote. In contacting the collections department and customer service I am finding that after - or more calls that they are trgfising to listen and coopera... |
Zions Bancorporation Mortgage settlement process and costs October 26, 2016 - I applied for a VA loan in - 2016 and was told 2 months later that it could n't be done because my purchase was too small so I was recommended to do it with a Home Equity Line of credit with the purchase tied into that. So I started the application process for a second time. I was told that the purchase process would take 6 weeks to be able to purchase a $14000.00 home. That was on - -. The appraiser was supposed to have the appraisal done by - - and it did n't get done until - - 2016. On - - I called to find out when we could close on the purchase of my home. I wa... |
Zions Bancorporation Bank account or service deposits and withdrawals October 14, 2016 - Zions Bank of Utah seized the money from my savings account for inactivity with no notice until after they took my money on -/-/-. They say I 'll get it back, but still do n't have access to my money, -/-/- statement said account was -.... |
Zions Bancorporation Bank account or service problems caused by my funds being low October 6, 2016 - Hi, I was Included into this, - - Zions First National Bank,, I, m Sorry to say, I NEVER HAD a Bank Account with Zions First National Bank Period, on the Legal Notice I Got in Mail from - - -, there were Names of lists of Co, s that ACH Debit, s from peoples Banks, they Withdrew Money,, Well I Got Past, Cyber Crime on all my Emails, from My First Computer I Bought in our House only 1 in house Mine. when I used this Computer, I always Got these Return To Email Server,, Mailer, -, or POST,, on a lot and Even Legal Documents that are about Organized Crime, I, m a Ex Explorer wor... |
Zions Bancorporation Bank account or service account opening, closing, or management August 20, 2016 - I visited a branch of Zion 's Bank a few months ago and received a copy of my statement. The statement had an address on it that was unfamiliar to me. The address was - - HOLD AT UT - - DO NOT MAIL. I did some research and found that the address belonged to Nevada State Bank, an affiliate of Zion 's Bank. The address involved a service called External Transfer to a Friend. I spoke to a representative from Nevada State Bank who told me there was an online account under my tax ID and name, ( along with a signature card ), at their bank. I asked if she could send me a copy of the sign... |
Zions Bancorporation Bank account or service account opening, closing, or management August 20, 2016 - A handwritten letter from another bank customer arrived tucked into official correspondence from the bank. The handwritten letter was from my parents who I 've gone to great lengths to severe ties with for safety reasons. The letter addressed a banking request ( they wanted me to remove my name from their safe deposit box ). The letter then included personal questions and information about my children as well as a request to restore contact with them. This is a completely unacceptable breech of my privacy. Any request to remove my name from a safe deposit box should have been handled by th... |
Zions Bancorporation Bank account or service deposits and withdrawals July 18, 2016 - 1. The National Bank of Arizona in -, Arizona, froze my joint checking account for no logical or legal reason and held funds hostage that I needed to operate my sister 's estate following her death. They did not provide me online access to statements even though I am ALSO the probate-court-appointed personal representative for the estate. The result was my inability to pay the mortgage and other utilities and expenses ; late fees and attorney fees have been incurred. 2. The National Bank of Arizona is demanding full payment for a home equity line of credit ( HELOC ) due to their own error ... |
Zions Bancorporation Mortgage settlement process and costs May 23, 2016 - I had just sold my house and was set to close on - -, 2016, however Vectra Bank of Colorado had not released the lien on my house which was supposed to be released 13 years ago when the note was paid off and the mortgage was obtained by - -. It took us, the Title Company out of -, Colorado and mostly myself to call the bank fill out all the paperwork and talk to them daily if not 2-3 xs a day to get the lien released so the sale could go through. The lien was not released until 10 days later on - -, 2016 I lost over - dollars because my house could not close on the -/-... |
Zions Bancorporation Bank account or service problems caused by my funds being low May 21, 2016 - Checking account overdraft : was unable to deal with bank due to emergency illness, when I got out of hospital I called bank and asked for account to be closed, was told it had to be done in person or by mail and bank refused to adjust the charges. I then had someone deliver a request to close account letter and have continued to be charged fees. I am not able to go to bank at present and can not take care of this issue, but am still being charged fees. ... |
Zions Bancorporation Bank account or service using a debit or atm card March 7, 2016 - This is also applicable to Credit Cards. I have a Debit Card with Zions Bank. I planned to travel overseas, but have cancelled my trip because of the blatant fraud. I went to my bank to find out terms for ATM withdrawals and purchases overseas. I was told 3 %, which seems to be standard, and not ( necessarily ) a problem. I asked for the procedure for Currency Conversion. Never heard of it. Technically, it 's called the spread, and one pays half the spread on buy and half on sell. 20 years ago when I traveled for business I used my US Credit Cards because I was simply charged the spread, no ad... |
Zions Bancorporation Bank account or service problems caused by my funds being low February 5, 2016 - I have a checking account with Nevada State Bank in -, Nv. I stopped using this account because I thought the bank 's service was very poor. I did not realize that I still had an auto pay for my insurance. By the time I found out that I was overdrawn I had over $260.00 in fees and there was no payment made to my insurance company. A basic charge for - overdrafts and a daily fee which would have continued had my insurance co. not contacted me. I was never contacted by my bank and was told this was only a courtesy and they did not have to contact me. No call no letter, nothing. ... |
Zions Bancorporation Bank account or service account opening, closing, or management January 24, 2016 - I had - in my account - checks wrote for - and - dollars went in on one day they charged a maintenance fee for - cents bringing account to - and closed my account same day the next day my direct deposit entered and they told me I could not get my funds in my account unless I went to teller I did that and the supervisor denied me of any money from my account but if I had at least - in positive or negative my account would have remained open the - cents was a partial of a monthly - dollar fee in - was debited the day my deposit was credited is this fair or should th... |
Zions Bancorporation Mortgage loan servicing, payments, escrow account January 8, 2016 - I refinanced my home with California Bank & Trust, they sold the loan without notifying me, and I made my checks out to them for two months after the refinance ( I have copies of the cashed checks ) but they did not forward funds to the new lender. Inside of 60 days I was turned over to collections by the new lender, and after numerous calls to California Bank and Trust, with no results, I am now in default of my loan. A representative of California Bank and Trust has acknowledged their mistake but to date, and it has been over a month now, has refused to reimburse me or pay new lender. I do n... |
Zions Bancorporation Consumer Loan managing the loan or lease December 17, 2015 - I closed my Nevada State Bank checking account, but still have a credit card with them. The NSB teller closed my online banking account at the same time without my knowledge. I 've been unable to receive credit card statements by email or mail. I called multiple times asking them to send me a bill, but they could not help me with my request. Why ca n't I get a bill mailed to me? How hard is that! As a result NSB has now charged me late a fee. Since I have NO bills of any kind, I do n't know what I 've paid in late charges. Please help me Thank you. ... |
Zions Bancorporation Bank account or service using a debit or atm card December 16, 2015 - Incorrectly charged a fee when making an ATM withdrawal ... |
Zions Bancorporation Bank account or service problems caused by my funds being low November 18, 2015 - I have observed Amergy Bank manipulation of my checking account to generate unearned over limit fees for the second time this year.Earlier this year while @ - - - I observed Amergy try to cheat me. ... |
Zions Bancorporation Mortgage loan modification,collection,foreclosure November 17, 2015 - My home equity line came due in - 2015. I 've had the loan for 10 years. I was not given notice or warning that a balloon payment was due. It was n't until I saw that my credit score going down did I realize that my bank considered me delinquent on this loan. I have continued to make payments on the line, but because of the derogatory credit items that they have placed on my credit report, I am no longer credit worthy to qualify for a new loan. Today I received a notice that my loan was in default. ... |
Zions Bancorporation Bank account or service account opening, closing, or management October 20, 2015 - I have been banking for several years at California Bank and Trust, which originally was - -. My husband was added to my account in 2001. My husband was diagnosed with --which is an - protected - in 2007. This - affects a person 's judgement and causes -. I informed my contact at the bank, - -, and he informed the branch in - where we usually do business and they were helpful. My husband does n't do much banking, does n't write checks, he mainly went there to have coffee and chat. Unfortunately, - - was forced out of his position in -/-/- and that 's wh... |
Zions Bancorporation Consumer loan problems when you are unable to pay October 5, 2015 - I made payment arrangements with Zions bank to make payments on a repossessed vehicle. I then found out that Zions bank filed a - to the IRS- Cancellation of debt, making the entire amount of the loan I was currently making payments on taxable as income. I tried multiple times to ask Zions bank to send an amended - to the IRS and they refused and then ignored my request. I stopped making payments to Zions. Why should I make payments on a debt that Zions bank has claimed to the IRS as being forgiven and is now counted as my income. PLUS they refused to amend the -? They have continued ... |
Zions Bancorporation Mortgage loan modification,collection,foreclosure September 9, 2015 - Ten years ago, I set up a HELOC loan as a - mortgage on my home, in order to take care of emergency bills that had arisen, etc, and then with other needs over time, that amount ended up at $-, which I have now been paying Interest-Only on for the past - years - around $-/month. Originally, back in -/-/-, I was going to pay off all of my debt (including the HELOC and primary mortgage) with the sale of land, for which I had committed buyers for $- total, for - land parcels totaling - acres. However, an administrator for - County messed up my subdivision transaction... |
Zions Bancorporation Bank account or service problems caused by my funds being low August 27, 2015 - After numerous troubles with fraudulent charges, unjust service charges, poor customer service and policies that change to suit the bank, we decided to bank elsewhere. In trying to make sure that auto charges are being switched over to the new account, I checked the account yesterday morning and found that - auto-debit was floating and needed to be addressed. I immediately deposited cash to cover the pending '' charges. During our problems with fraudulent charges, we were informed that pending '' charges could n't be disputed or stopped because they had not been honored yet and we were fo... |
Zions Bancorporation Bank account or service account opening, closing, or management August 4, 2015 - To Whom It May Concern : I am filing a complaint against Amegy Bank for insurmountable stress, loss of time at work, sleepless nights, - days of driving and hours on the phone and in your bank. As of today, - - I still have no answers. Saturday morning - - I pulled into an ATM to get money out of my account. My husband 's direct deposit had gone through the night before and my husband and I had traveled to - - on Friday night for a short vacation weekend. On Saturday morning I tried to open my online banking account from my cell phone. After several failed attempts, I call... |
Zions Bancorporation Bank account or service making/receiving payments, sending money April 26, 2015 - - - - Policy # - Retired Employees of - - County-/-/- Teeth cleaning with - - - -. -/-/- - issued check to - - $90.00 for service. - - does not receive check. -/-/- I obtained copy of cashed check from - and forwarded it to - -. The check had been cashed by California Bank and Trust, - -. - - - -, - -, CA -. - - - filed an affidavit with - for non receipt of check. -/-/- After checking with their security department, the California Bank and Trust manager instructed me to have -... |
Zions Bancorporation Credit card customer service / customer relations April 4, 2015 - We had a Zions First National Bank credit card, opened in -/-/-. We made all payments on time, never late. We stopped using the card but kept the card open. In -/-/- we moved from - to -. The card has an annual fee which was always paid on time when billed. Because of the move we did not receive the bill and the issuer added late charges and fees to the annual fee. They never called either me or my husband to let us know we had a balance and to collect, we are both over - and this should have been a factor. When I finally received the bill 3 months later forwarded from my ol... |
Zions Bancorporation Mortgage loan modification,collection,foreclosure March 31, 2015 - National Bank of Arizona and their servicer - have denied all my requests for a loan modification. The facts indicate they are not evaluating my request for all possible foreclosure prevention programs, esp. HAMP for which I qualify. Instead, because I have substantial equity, they are only evaluating my requests for reinstatement, which is the only foreclosure prevention measure for which I do not qualify. ... |