U.S. Collections West, Inc. Debt Collection Complaint

Attempts to collect debt not owed debt was paid

U.S. Collections West, Inc. Debt collection department,

I do not know Attempts to collect debt not owed Debt was paid Arizona

For about 2 years ( -/-/--/-/- ), I had leased an apartment at - - - which I really regret had it done so. The lease was under two names : myself and my dad. At the beginning of the-/-/-, my dad and I renewed the last lease which was for 6 months, this lease was going to expire on -/-/-. Thats the only lease I agreed in that year. Here is where the issue starts, the apartment complex company through a U.S Collections West Inc. company sent me a letter that I owed $2900.00. I was really surprised because we paid off what was stipulated on the lease I signed, so practically we did not owe a cent to - - -. Then, the collector sent a document where they manipulated the date on which the lease was supposed to end. They altered by adding an extra month so the lease supposedly ended up on -/-/-. That lease does not have my signature, that lease Im not aware of. My dad who does not that much of English, they made my dad to sing the new lease. They took advantage of that. They never communicated me what was going on. Unfairly, - - - is charging me that amount of money for not complying with the lease whose lease doesnt have my signature and also is fraudulent.

U.S. Collections West, Inc. customer in Arizona
Jun 08, 2018

* Source: CFPB Complaint Database

U.S. Collections West, Inc. response to complaint:
Closed with explanation

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