USAA Savings Credit Card Complaint

Transaction issue

USAA Savings Credit card department,

Transaction issue Wyoming

I was contacted by Alpha Tech on -/-/2016.I received a lot of phone calls concerning search engines, key words, algorythms I ended up signing up with them, I paid them $3500.00 plus $75.00 per month on my USAA Mastercard , I would like to dispute those charges made by - last year on -/-/2016. They promised me a web page, on 1st page in 30 to 45 days all I received was a lot of phone calls from different representatives offering more services and asking for more fees stating in order that my business be successful I needed a new service. Needless to say my website never moved up and I never had a customer inquiry. They have n't done anything that they promised they would and if I had any question I could never get in touch with anyone but they would always call me to ask for more money for sure. I would like to get my full refund from TSE. And I would like to start a dispute on these charges please. They prey on the elderly offering services that you do n't need, they overcharged ( price gauge ) and you lied making promises that you could not fulfill.

USAA Savings customer in Wyoming
Mar 08, 2017

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints12/20115/20126/20128/201211/201212/20122/20135/201310/201311/20132/20145/20147/20149/20142/20154/201512/20153/20164/20165/20167/201610/201611/201612/20161/20173/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsTransaction issue45.7%34.3%17.1%2.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.1%5.4%3.9%3.8%0.7%26.8%58.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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