Citibank Credit Card Complaint

Transaction issue

Citibank Credit card department,

Transaction issue Texas

I would need your help disputing some charges on my Citi Visa card. Please investigate all charges made by - - - and -. - was my first contact regarding setting up a website. After them other companies started to call me to offer online related opportunities. - contacted me so I could have my online business company officially set up. There are - parts to - : The first - sets up your company for you by getting it licensed in your state and all the paperwork needed to do so. $1600.00 The second group works with you to get your credit established with - - -. I received a couple of phone calls and that was it. $1900.00 The third group was - -. They sent a program to fill out to track your taxes. After reviewing the program I called and told them that I did not want to use this program and I preferred to use a local CPA to do my taxes. They declined my request for my money back. $2800.00. I believe they took advantage of me. They sold me additional business that I did not need it. These companies prey on the elderly and they overcharged for services that I could 've paid a couple of hundred dollars ( price gouging ) and they did not provide the services that I was led to believe that I paid for.

Citibank customer in Texas
Feb 07, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints1/20123/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankTransaction issue51.0%36.0%4.8%4.8%2.9%0.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.1%5.4%3.9%3.8%0.7%26.8%58.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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