Discover Credit Card Complaint

Discover Credit card department,

Transaction issue Texas

On -/-/-, I purchased a 7-day fare-lock service for a - flight with my Discover card. The automatic purchase was not selected at the time of the purchase. Prior to fare lock expiration, I purchased the ticket using the - credit service. After the purchase I received notification from - regarding the recent purchase from -. I chose - due to the promotional offer of 0 % APR for 6 months for purchases over $99.00. I noticed the charge on my Discover card several days after the initial purchase. My - credit account is not linked to my Discover credit card. I contacted Discover, - and - - about the use of the incorrect card, initiated by - -, for the purchase of the flight ticket. - stated the charge was pending due to - not taking the necessary steps to confirm the payment. I gave - all relevant information I gathered from - including transaction ID information and was assured by - that an investigation would take place and a resolution would be found. I called - - additional times and was told an investigation was underway. During this time I am also disputing the charge on my Discover account because I did not initiate the flight purchase transaction using my Discover card. I cancelled the flight due to the impending investigation. I am continuing to dispute the transaction on my Discover card because I did not initiate the transaction on my Discover card and - has also supplied information verifying this fact.