Wells Fargo & Company Credit Card Complaint

Transaction issue

Wells Fargo & Company Credit card department,

Transaction issue Texas

I have reported my card stolen - different times now. Every time this causes me to open a new credit account. I 've told the bank and - that the reason I keep reporting it stolen is because - keeps getting access to my new card. Visa is providing them this. I told - to stop getting my new card number, and they have refused. They also refuse to let me cancel except in person or by mail which I can not do.

Wells Fargo & Company customer in Texas
Mar 04, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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How Wells Fargo & Company handles Transaction issue complaints

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints4/20165/20168/20169/20161/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyTransaction issue66.7%33.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.1%5.4%3.9%3.8%0.7%26.8%58.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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