Pentagon FCU Credit Card Complaint

Transaction issue

Pentagon FCU Credit card department,

Transaction issue New York

On - previous occasions such as this, - - has configured software logic into their banking system designed to force me into penalties and interest charges on a 0 % credit card offer by not allowing me to make a transfer or even pay my balance due. After many conversations over the phone I am told that a checking account balance must be resolved before this account may be brought current. These - have nothing to do with - another and should be considered fraudulent behavior by the CFPB.

Pentagon FCU customer in New York
Jan 12, 2017

* Source: CFPB Complaint Database

Pentagon FCU response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Pentagon FCUComplaint HistoryComplaints4/20141/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Pentagon FCUTransaction issue50.0%50.0%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.1%5.4%3.9%3.8%0.7%26.8%58.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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