Synchrony Financial Credit Card Complaint

Transaction issue

Synchrony Financial Credit card department,

Transaction issue Alabama

I am contacting your agency because I need your help in disputing some charges done on my JC Penny Mastercard by a fraudulent company. I have paid several companies - of dollars for various online business related and have found myself as a victim of a professionally orchestrated scam. After I paid one company my phone got inundated with calls from these companies offering me their services. - - - was one of them and I would like you to investigate all charges done by them on my JC Penny Mastercard. They charged me twice once on -/-/16 for $3000.00 on the statement says - - - - WA, and the second charge on -/-/16 for $3500.00 on the statement says - - - WA. I realized I paid - of dollars for these companies. I have been lied to and charged for services that have not been provided as promised. They have used false and misleading tactics and it is clear that they never intended to fulfill their end of the deal. I tried to resolve directly with and get my refund but they ignored my requests.

Synchrony Financial customer in Alabama
Jan 18, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

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