Kansas Consumer Complaints

Review and Analysis of over 2,495 financial product complaints in Kansas

Most Complaints
by company in Kansas

CompanyComplaints
Bank of America 250
Experian 129
Equifax 126
Citibank 117
Wells Fargo 117
TransUnion 101
JPMorgan Chase 100
U.S. Bancorp 88
Capital One 77
Ocwen 66
GE Capital Retail 53
Navient 49
Nationstar Mortgage 37
Ditech Financial LLC 36
Encore Capital Group 36
Commerce Bank 33
HSBC 31
Amex 28
Discover 26
Portfolio Recovery Associates, Inc. 17

New Complaints in Kansas


ERC Debt collection communication tactics frequent or repeated calls

November 4, 2017 - I keep getting calls from ERC ( - ) asking for someone like - - ( the name is unusual. ) I have told them I am not associated with any such person, have never known anyone with such a name and to please disassociate my number from her overdue account. They apologize, say they will remove my number from her account, and then call me again the following month!...

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ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt

April 10, 2017 - On -/-/-, I received a notice from ProCollect stating that they were contacting me about an alleged debt that I had with -. I immediately responded to the notice in writing, officially contesting that I had a balance owed to this community. I also requested the following items from ProCollect to verify the alleged debt : A copy of the original lease, signed by me, a copy of the entire pay history of the account, and also a detailed explanation of the charges that constitute the $1400.00 alleged debt they are trying to collect. I did not receive any response from ProCollect with the r...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection account terms and changes

April 8, 2017 - Transunion apparently gone to some credit model called -. This model is not recognized in the industry and considerably reduces a persons credit score. Mine was reduced by over - points on my FICO score. This causes a denial of credit when it otherwise would be granted. I have no negative records, a perfect payment record, and low credit inquiries yet with their score it puts me in a " POOR '' rating. This should not be allowed as it is not a fair and accurate representation of a persons credit worthiness....

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Professional Finance Company, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

April 6, 2017 - I was contacted by Professional Finance Company , Inc. in -/-/- stating that they were attempting to collect a debt for the -. I asked PFC to provide me a reference account number, any possible verification of the debt they claimed I owed, because I had never received any communication in writing or verbally regarding this claim. All I was informed of was that they were unable to provide any information validating the " amount owed '' and that it was from the year -/-/-. I immediately contacted the original creditor, - and had the amount paid in full and my account put back in ...

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Debt Recovery Solutions, LLC Debt collection disclosure verification of debt not given enough info to verify debt

April 5, 2017 - No such medical debt is owed for $690.00 this is a mistake I tried to dispute with no outcome...

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Experian Credit reporting unable to get credit report/credit score problem getting report or credit score

April 3, 2017 - We filed a complaint against Experian about 45 days ago. In the complaint we specifically stated that the company never issued us a number to unfreeze the credit bureau report when we paid to freeze it. Therefore, we are unable to unfreeze the credit bureau report in order to apply for credit. Since the original report, Experian sent us a copy the credit bureau report. This is not what we asked for. Experian needs to send us a number to unfreeze the report....

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BB&T Financial Mortgage loan servicing, payments, escrow account

April 2, 2017 - On -/-/- a $16000.00 principle mortgage payment was made bringing our equity over 20 % ( $99000.00 balance / $120000.00 Sale Price ). We requested that PMI Fees be removed at that time and was assured by a BB & T representative we would no longer be charged PMI Fees. We have not received a statement since that time and have had difficulty viewing information on the website despite repeated request for assistance logging into our account. When we are able to log in, Statements displaying how payments are applied are not available. On -/-/- we spoke to a BB & T representative who...

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Experian Credit reporting incorrect information on credit report public record

March 30, 2017 - There is a public record listed on my Experian credit file which is a FEDERAL TA- LIEN Docket # - which is NOT mine it is my fathers I have never owed the IRS. This is very inaccurate information and untrue and I want this remove ASAP...

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TransUnion Intermediate Holdings, Inc. Credit reporting improper use of my credit report report improperly shared by crc

March 29, 2017 - After reviewing my credit report, I noticed a bankruptcy and a judgment was on my credit report after speaking with the court they do not report to the credit bureau, they are receiving this from a - party therefor should be deleted...

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Synchrony Financial Consumer Loan problems when you are unable to pay

March 24, 2017 - I was unemployed for 4 weeks and got behind in payments the first month. I fully intend to repay the $800.00 loan for dental services. Yet they continually call 5-10 times a day, send letters, and emails. I can not repay the loan if Synchrony Financial continually harasses me while working. I will lose my new job and will not be able to make the payments. I can not make the payments, if Synchrony Financial continually harasses me at work, I will lose employment....

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status

March 12, 2017 - I had a medical bill for - - Medical Center for $780.00 sent to - - for collection. I paid - - and have a receipt for the payment. - removed the debt from my credit but Transunion still shows it as an open account that I owe. I have checked with - - and they say they have reported it paid in full an closed. i have disputed this with Transunion and they say their information is correct....

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

March 10, 2017 - MY MOTHER PASSED AWAY ON -/-/- I AM THE ONLY CHILD AND HEIR TO HER ESTATE. IT TOOK ME OVER 9 MONTHS TO FIND HER WILL AND GET THE DEATH CERTIFICATE. I SENT DITECH FINANCIAL LLC ALL DOCUMENT REQUIRED BUY THE STATE OF KANSAS MY RIGHT TO THE MOBILE HOME THAT ME AND MY MOTHER LIVED IN. THEY KEPT ON COMMING UP WITH OTHER FORMS I WAS REQUIRED TO FILE AND WHEN I CHECKED WITH THAT STATE OF KANSAS ATTONEY GENERALS OFFICE I WAS NOT REQUIRED TO HAVE THIS FORM. DURING THIS TIME THE HOME WAS FOR CLOSED ON AND I HAD TO GET OUT OR LOSE MY OWN POSSESIONS. THIS WAS -/-/-. I DID GO TO COURT BUT IN THE ...

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DriveTime Consumer Loan taking out the loan or lease

March 9, 2017 - On -/-/- I purchased a -/-/- - Note from DriveTime in -, KS. The Sales Representative - said the " optional '' warranties were cancellable. We stated we did not want them prior to the contract and sale. She did not act to remove the warrantee products that were financed. I should have known better. She gave me the understanding that they were required, despite the optional nature indicated in the contract. This was recorded. There should be a record that we did not want the warranties. Her inclusion of the - products in the contract should not have been done given our mis...

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Experian Credit reporting credit monitoring or identity protection problem with fraud alerts

March 9, 2017 - I placed a credit freeze on my credit bureau. When I did it, they should have given me a pin number to unfreeze the account when needed. They did not do so. I have attempted to obtain the number from Experian, but they have failed to give it to me. I have included a screen print for your records showing that no pin number was given....

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account terms

March 6, 2017 - On my credit wise scores it does n't list none of my oldest loans from my bank nor any of my bank loans. I have never even been late on my payments. I believe that if reported that would greatly increase my credit score, thus saving me greatly on loan interest and insurance rates .I would deeply appreciate your looking into this for me. THANK YOU -...

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U.S. Bancorp Credit card billing disputes

February 27, 2017 - On - -, -, I order - Vitamins via their website and selected " Rush Trial ''. After which the website added several additional products, - and - -, to the order that I did not intend to order nor did I want. I immediately called the number listed on the website and cancelled the entire order. The customer service representative assured me the order was cancelled. However, I received a shipment of items from the company via mail. I refused the shipment and it was returned to the original sender. I was never issued credit for the - items. I then filed a dispute case with ...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report public record

February 22, 2017 - My Alabama state tax lien was paid and released in - - Income Tax Year : - Case : - Lien : - However, it 's still showing up on - of my credit reports ( - and TransUnion ). The fact that it is still on my credit reports has caused me to be denied a loan and has also caused my FICO score to drop significantly. Other than this tax lien, my credit is PERFECT. I disputed this a couple of years ago but each of the credit bureaus told me that it has to stay on my credit reports for 10 years! You should also know that I was n't even aware that I owed the state of Alabama DOR any ...

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Barclays PLC Credit card rewards

February 21, 2017 - Barclay credit card states that I am to receive - pts per dollar spent at - hotels. I am only receiving - pts. I have called numerous times to resolve this issue. It was resolved a few months ago and I was awarded my earned - pts. It is now back to - pts, I have called and received case numbers ; however, no resolution....

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U.S. Bancorp Bank account or service deposits and withdrawals

February 19, 2017 - I have an Equity line of credit with US Bank. The total of the loan was $55000.00. I unfortunately was scammed by a guy I met on -. He told me his name was - -. He suckered me into giving him my Equity Line of credit information. He paid it off and then all of a sudden it was back up to the max. I received a letter from the bank asking me if I wanted to raise my limit and never sent the letter back. Yes it was my fault that I gave this scammer my info but I never gave the bank the authorization to raise my line of credit. I was a victim of a scam. I did n't find out about this until...

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Synchrony Financial Credit card billing statement

February 16, 2017 - I opened an account with - for a Walmart credit card and made one large purchase in - 2015. I called around the end of -/ beginning of - to say that I do n't believe that I have received a bill. The person took my checking account info on the phone and ran the account and I set up auto pay. I thereafter found out that the checking account number that was entered was wrong and attempted to correct. I have made payments every month and have attached payment history....

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Bank of America Credit card billing disputes

February 14, 2017 - I was offered a settlement for my past due credit card and after giving my payment information, was denied the settlement and told to seek credit counseling. I was repeatedly told that Bank of America would not put my ability to pay my basic bills in jeopardy if I was unable to pay toward my credit card. I was also NOT told that I had to call to cancel the payments after the settlement was denied nor was I told that the payments would go through despite being denied the settlement. The payments were CONTINGENT on the settlement and no final authorization or agreement was reached. I was denied ...

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Bank of America Mortgage loan modification,collection,foreclosure

February 7, 2017 - My husband and I have totally depleted our financial resources and can no longer make our house payments. We are in our mid -, I am retired, he needs to. We did some amateur research and decided to investigate possibility of " Deed in Lieu of Foreclosure ''. Our house payments have been going to Bank Of America so that was our first call on - -, 2017. We endured - transfers to differing individuals, all of whom wanted to talk about re-finance options. Since we can not even afford utilities we can not stay in this house. We explained that to each person and each responded with " I c...

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Bank of America Bank account or service problems caused by my funds being low

February 2, 2017 - -/-/2017 As many customers I too have had issues with Bank of America hitting me with fees that seem ridiculous, mainly overdraft type fees. Im - with a -, and unfortunately I have -. Because of this I occasionally make purchases that my relatively small bank account might not have the funds for. After getting nailed with ridiculous - dollar overdraft fees I called in and talked to a BoA rep. I had them go into my bank settings, and set it up supposedly so I could not make purchases unless I had enough money to make them, which is what I thought a debit card was supposed to do in...

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U.S. Bancorp Bank account or service deposits and withdrawals

February 2, 2017 - I made a large ( for me ) deposit at my bank on -. Later that day the bank " adjusted '' my account by subtracting $150.00 saying that the deposit was off by that amount. I specifically asked the teller that morning if my amount matched her amount because the deposit was over $4500.00. She indicated it did. I had - handwritten deposit tickets filled out because I had more checks than would fit on one page. The bank is only able to provide me with a copy of one page ( front and back ) of my deposit tickets because they say they shredded the second page. Their excuse is that since its ...

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Citibank Credit card payoff process

January 26, 2017 - We made a purchase at Best Buy ( - ), -, KS - Phone : ( - ) - in -/-/- in the approximate amount of $2700.00 and financed this purchase in their 0 % interest for 36 months promotion. To make payments, we were required to manually schedule each payment on their website, which we did. We then made a separate purchase approx -/-/- in the approximate amount of $800.00 and financed this purchase in their 0 % interest for 18 months promotion. During this transaction, the sales representative assisting us at the Best Buy store, as well as a supervisor, advised us that we ...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report information is not mine

January 24, 2017 - Yes I have filied a identity theft to the - credit reporting companys. I got - response to -, the other - have not been able to due to not getting right address from them when I call. That is my one complaint that they do not answer or report the right information. My 2nd complaint is there is a report on my husband report and they told me at the county office that the credit reporting companies hire someone to go in and get info and report back to them. They do n't look at birthday or SS to make sure they have the right person or not. They reported on my Husband when it was my Son...

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Synchrony Financial Debt collection communication tactics frequent or repeated calls

January 21, 2017 - I had signed up with PayPal Smart Connect which was supposed to help keep my bank account safe when making purchases online but was to automatically deduct the amount from my account and " filter '' it through PayPal so the vendor could gain access to my bank. Somewhere along the line the Smart Connect merged with the credit, which I was unaware of. I made a $70.00 purchase, which I had assumed came out of my account already. It was n't until the first payment was late that I received an email notifying me. So I made the first minimum payment late but they threw on a $25.00 late fee. The s...

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Wells Fargo & Company Credit card closing/cancelling account

January 14, 2017 - Got a message alert that my phone number had been changed that if I had not done to contact them ASAP with their contact number. Logged into my account my phone number was still the same but noticed my account had been closed and another one opened so I contacted them at the number provided and they could not help me with the new account gave me another number I 'd have to call M-F. They did check my phone number and said it had not been changed. This being WELLS FARGO at their best again switching accounts on you possibly and no notice to the customer as to what is going on. They need to be s...

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Ally Financial Inc. Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising

January 9, 2017 - I am attemtpting to dispute a hard inquiry that I did not authorized on -/-/-. ALLY FINAN I -/-/- -/-/- - - - - - - ALLY FINANCIAL, INC - - - -, MN - - I researched this company and it states that it is in reference to an auto loan in which I have not need for at all and currently am not looking for any auto loans. It is old that it popped up a day after logging into - -....

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Experian Credit reporting incorrect information on credit report information is not mine

January 5, 2017 - My identity was stolen in -/-/2016 and as a result, there is an address on my credit report that has never belonged to me. I would like to get this address removed from my credit report : -, KS -...

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Barclays PLC Debt collection communication tactics threatened to take legal action

January 5, 2017 - On - -, 2016, I was informed by my father I received a letter at his home from the referenced collection agency. Upon calling on the same date, I spoke with a - - who stated my account was in a " Pre-legal state. '' I immediately asked to speak with a Supervisor and was connected with a " - '' who said that they state that on all of their calls for this credit card because the creditor makes a decision if they will close the account and have their in-house attorney sue on them. This is a clear violation of Section 807 " False or Misleading information '' of the FDCPA, because t...

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Servis One, Inc. Mortgage loan servicing, payments, escrow account

January 4, 2017 - BSI Financial Services took over a loan I had with -. The problem is very poor and inaccurate service on the loan. No return phone calls or information provided on the loan. Miss paid Escrow and other issues. Lack of staff to help customers. This is a collections business with only one goal. I am not that individual this type of service is not acceptable to me or millions of individuals with good credit and payment history....

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Ballybunion Enterprises, Inc Consumer Loan managing the loan or lease

January 3, 2017 - The original contract only stated a fixed payment of $56.00 on a financed amount of $1100.00. There was no interest rate indicated nor a installment end date ( my fault for not noticing ). I have been paying on said account for 11 months now and called in -/-/2017 to get the principle balance so I could pay it off and was advised it was $940.00. I then started asking questions as to how and she told me my interest rate was - % however had no clear explanation as to how only $150.00 of $610.00 was applied to the actual principle balance with $460.00 going to interest. The compa...

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ERC Debt collection communication tactics threatened to take legal action

December 29, 2016 - This company " ERC Collections '' has been harassing me in regards to some type of debt. When I originally tried calling back the experience would vary depending upon the phone number they called from. In most cases the phone just rang and rang or the phone would disconnect. Therefore, I wrote them off as just another group of scammers. However, now these people are calling me at WORK ... ..ALL DAY/EVERY DAY including calls to Human Resources and today they went directly to my boss. They told my boss " she has an outstanding debt but refuses to answer her phone ''. I am MORTIFIED ... .they ca ...

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Banco Santander Puerto Rico Bank account or service using a debit or atm card

December 26, 2016 - - in - is abusing elderly clients who use their customer service because they believe the states of our nation are unrecognizable and those of us whose accounts are compromised, they will never deal with ones complaint because they feel - is a foreign country....

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Capital One Credit card credit line increase/decrease

December 22, 2016 - At age of - in -/-/2004 i opened up credit card account with capital one. Up untill this last year they have been " updating my credit limit '' in order to keep dinging my credit. Im new to understanding my credit score but i do now know that was illegal and horrible for my credit....

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Pacific Union Financial, LLC Mortgage loan servicing, payments, escrow account

December 21, 2016 - Around -/-/2016 I was behind one month on my mortgage with Pacific Union Financial , LLC due to reduction of income. In an attempt to remedy the issue, I requested a refinance to possibly lower my monthly payment. My loan officer - - was helpful and accessible throughout the refinance process. The process was completed and my old loan was paid off.The new loan paid for my past due balance for -/-/-, the old loan and the closing fees which brought the principal from $130000.00 from $130000.00. I received a paid in full letter as well as a statement advising me that my next paym...

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Citibank Bank account or service account opening, closing, or management

December 19, 2016 - I signed up for a Citi checking account on -/-/2016. The account offered a $400.00 bonus if $15000.00 was deposited within 30 days of opening the account and then kept in the account for 30 consecutive calendar days. The bonus was to be paid within 90 days of successfully completing these requirements. I deposited $15000.00 into the account on -/-/2016 and no money was transferred out of the account until -/-/2016. As such the bonus should have been paid on -/-/2016 but I have not received it. I have had multiple communications with Citi ( email, online chat, and ...

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Progressive Financial Services, Inc. Debt collection communication tactics frequent or repeated calls

December 17, 2016 - Calling - - 10 times a day bothering me at work also...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection account terms and changes

December 16, 2016 - I find no titles here that address my problem with - and Transunion credit reporting offices. I have no idea how they determined that by me using my credit card, that it should effect my credit score by a negative - when usage should have absolutely NO bearing on my score. Credit scoring was to be on how well we pay our debts, NOT when and how much we spend and by using what method we used for a payment method. Our spending habits are NONE of those credit reporting offices business! My credit score was up in the - area, plus or minus - or - points but since I used our credit c...

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Mortgage Lenders of America, LLC Mortgage application, originator, mortgage broker

December 15, 2016 - Our loan officer at Mortgage Lenders of America disclosed our family 's bank account balances, our income, credit issues, and other private financial information to our realtor WITHOUT our consent. Then, his management basically did everything in their power to discourage us from moving forward with our home loan causing us to miss our closing date, forfeit our earnest money, appraisal costs, and moving costs....

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Synchrony Financial Debt collection communication tactics frequent or repeated calls

December 7, 2016 - 65 phone calls in the last 21 days ... from Synchrony Bank/Care Credit for a bill that is one month past due. I e-mailed them as soon as I knew it would be past due and told them I would pay today -....

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Citibank Credit card billing disputes

December 5, 2016 - I traveled to - in - 2016, and used my Citibank World Mastercard. When I received my monthly statement, I incurred foreign transaction fees totaling -. However, when I called Citi to question the charges, I confirmed the conversion rate. Specifically, I used the larger transaction for the - on - -, which converted - - - to -. This does not convert using the - exchange rate quoted by Citi. I asked Citi why I had hidden numbers inside the transaction, and that it appeared to be a double charge within the transaction, as well as outside the transaction. Citi reps ...

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Experian Credit reporting incorrect information on credit report account status

December 2, 2016 - - entered a payment arrangement with me, in which they were to deduct my payments. I signed and returned the information. - was going through a merger at the time with -. The account was not even 30 days deliquent when I set up the auto pays, next thing I know, they marked the account 120 days past due, and charged off. I am upset because this has ruined my credit, and they wo n't respond or provide ACCURATE and full details of my payment record. I have tried to work with them several times, but it seems they do n't have the records, and are placing blame on my. If you view the paymen...

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Kansas Counselors of Kansas City, Inc. Debt collection disclosure verification of debt right to dispute notice not received

December 1, 2016 - Per the -, - have no out of pocket if the past - showed problems such as but not limited to -. In - at the same place they detected and removed -. - - did not diagnostic as that was completed by - - in -. This should have been coded as prevention as I have a family history of death by -, the most recent was my dad on -/-/-. - these - pages show the language of the - in regards to -. On -/-/- I disputed the debt to -, - - ( - ), -, - - - and -, on -/-/- I disputed the debt to Kansas Counselors ...

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FC HoldCo LLC Consumer Loan problems when you are unable to pay

November 30, 2016 - I have a car loan through -, which I believe was bought out by FlagShip Credit, but have never been told this by the company. I realize that I am behind on my loan but they have now reached out to an ex-boyfriend of mine 3 times now, once in - ( followed all rules and regulations ), again on - at - in the morning and proceeded to tell him that I was 3 months behind on the car and that they would come repo it is he did n't have me pay it, and then again on - - - - called him again and said the same thing. I am the only one that is on my car loan. They have now given out person...

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Synchrony Financial Credit card billing disputes

November 29, 2016 - I opened a Sam 's club credit card when a clerk told that me I would " Receive $45.00 off Instantly '' if I made a $100.00 purchase the day I opened the account. There were signs all over the store adversiting this offer. When i received my statement the $45.00 was not deducted. I called - and was told that I was given wrong information. The credit would not appear for 2 or 3 months. I said I wanted to pay the balance, but I would deduct the $45.00 dollars. I was told I would be charged interest....

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Blitt and Gaines, P.C. Credit card credit card protection / debt protection

November 26, 2016 - On -/-/2016, I received a dunning letter signed by an attorney on Blitt and Gaines , P.C . stationery. I sent a timely response disputing the alleged debt and demanding that he cease and desist from any further collection activities until he validated the alleged debt. The attorney filed a lawsuit on -/-/2016 against me within the thirty ( 30 ) days. I have had to defend in court while another Blitt and Gaines attorney continues to send dunning letters without proper validation. In court, the attorney for plaintiff is shifting the burden of proof onto myself....

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Synchrony Financial Bank account or service account opening, closing, or management

November 23, 2016 - Synchrony Bank has sent unitemized bills and multiple harassing, " recorded '' phone calls for mysterious " balances '' charged for presumed, unspecified, apparently fraudulent goods or services which neither the bank nor I can identify, verify, adjust or refute related to an - credit card that I have shredded many months ago ( I 've subsequently made all my - purchases from a different credit card from my - ). I 've identified the transaction as a " scam '' which they have not denied or disputed, and have demanded, as documentary proof of the scam, a transcript and/or copy of the pho...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation no notice of investigation status/result

November 23, 2016 - Trans Union verbally told me on -/-/16 that I have an outstanding debt to -, who reported to me on the same date that my account is current. Trans Union refused to provide me with written documentation in understandable form, stating that the previously reported ( -, 2016 ) error in their records has been cleared up and should show no balance due. This problem began with - - - sending my statements to a non-existent address and failed to contact me by phone when payments were not received....

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TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation inadequate help over the phone

November 23, 2016 - Synopsis : I refinanced a vehicle loan. The original loan was through - - and that loan was paid off using a loan I obtained from my financial institution, - - -. The loan officer I worked with advised me since my credit score was below - I did not qualify for a substantially lower loan interest rate. The higher loan interest rate will require more than an additional $1000.00 in loan interest over the lower rate. A rate I would have qualified for had my credit score been - or higher. The loan officer advised me - - - utilizes the credit score provided by Tra...

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Experian Credit reporting incorrect information on credit report account status

November 22, 2016 - The reason for this complaint is that Experian do not have the correct information on my credit report regarding my mortgage with - - - - - -. After several written requests, they no longer even investigate the inaccuracies. I am asking the CFPB to review the written evidence provided. If I am correct, I am asking the CFPB to assist me in making sure my credit reports with Experian is accurate. I purchased a home in - - for $130000.00. My mortgage was serviced by - - - until late -. - was selected as my new servicer as a result of the - Settlement i...

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Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker

November 17, 2016 - - - was trying to retrieve an original copy of his modification papers from his loan company SPS. According to SPS when they purchased the loan from -. - did not give us any paperwork because one of their reps said ( and its voice recorded ) it got loss! They were also saying that this loan was a verbal agreement but - - never had the opportunity to make any type of agreement with them. They modified the loan without his authorization. Indeed I was recovering from - at the time of the modification. Now we are trying to get the paperwork because we qualify for a better loan...

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Freedom Mortgage Mortgage application, originator, mortgage broker

November 16, 2016 - On or about -/-/2016 I was contacted by my mortgage company - Mortgage about refinancing my VA loan. I was told by the agent that I would not have a payment in -/-/- and would have my next payment on -/-/- But I was also told not to skip -/-/- thus leading me to believe that I would still have a 30 day grace in skipping a payment. Now the company is saying I should not have been told that by the agent or the closing agent. I was assured this was the case and now that the loan is closed it was all a lie...

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Synchrony Financial Debt collection disclosure verification of debt not given enough info to verify debt

November 16, 2016 - I am filing this complaint against SYNCB/CARE CREDIT. I joined - last year 2015 and saw this company listed on my reports as a charged off account that was sold to another lender. I have never done business with this company and have reached out to them several times by mail in the year 2015 to current with no success, requesting them to validate this debt/account by providing me with prof of contract bearing my signature. None of my letters that I mailed to this company were ever returned to me, so this year I decided to mail my letters certified mail with a return receipt to see if so...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report information is not mine

November 12, 2016 - My. computer has been hacked. This person has added themselves to my credit reports and credit cards : - - and - - - - -. - -...

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Amex Credit card arbitration

November 8, 2016 - I requested a mediator from American Express - months ago regarding them removing - points from my account, unlawfully and against their own terms and conditions. I have not been granted a mediator, and I am considering taking personal legal action. I expect a mediator to review my account and the paper claim I submitted to you guys 2 months ago. I expect this to happen in an appropriate timeframe and I expect a call back from someone on this letting me know that the mediator is working on it and a realistic timeframe. Keep in mind I have already been waiting 2 months. this is unaccep...

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Amsher Collection Services, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

November 7, 2016 - - has put a false collection report against my credit. They are saying that I owe them $690.00 for equipment that was not returned. When I cancelled our service with - I took the equipment we had ( boosters to help with the cell signal in our home ) to a - store for them to send to their warehouse for return. I received a bill from - after this and explained that I had returned the items to the store. - claims they never got them. I contacted the store 3 times and the manager assured me that the items had been returned. The first time they were sent to the wrong warehouse but ...

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Berlin-Wheeler, Inc. (Kansas) Debt collection communication tactics frequent or repeated calls

November 3, 2016 - Berlin Wheeler is repeatedly calling me on my cell phone and my work phone. I feel they are being threatening and they are violating the FDCPA as I have told them repeatedly that they can not call me at work....

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QC Holdings, Inc. Payday loan can't stop charges to bank account can't stop charges to bank account

November 1, 2016 - I am with -. We are closing down the bank account to stop them from damaging us further. The name of the company is Quik Cash in - Kansas. I made payment arrangements with them and was late on that arrangement. At the time of the pay arrangments they were supposed to have shredded the original check for $570.00 ... apparently they never shredded it, even though they told me they would. When I was late on my arranged payment, they submitted the MUCH larger original check right to my bank and over drafted my account badly! This is NOT ok! They ca n't be angry for a lateness and put throu...

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