Freedom Mortgage Mortgage department,
VA mortgage Application, originator, mortgage broker Kansas
On or about -/-/2016 I was contacted by my mortgage company - Mortgage about refinancing my VA loan. I was told by the agent that I would not have a payment in -/-/- and would have my next payment on -/-/- But I was also told not to skip -/-/- thus leading me to believe that I would still have a 30 day grace in skipping a payment. Now the company is saying I should not have been told that by the agent or the closing agent. I was assured this was the case and now that the loan is closed it was all a lie
Freedom Mortgage customer in Kansas
Nov 16, 2016
* Source: CFPB Complaint Database
Freedom Mortgage response to complaint:
Closed with explanation
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