Synchrony Financial Debt Collection Complaint

Credit card Disclosure verification of debt not given enough info to verify debt

Synchrony Financial Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Kansas

I am filing this complaint against SYNCB/CARE CREDIT. I joined - last year 2015 and saw this company listed on my reports as a charged off account that was sold to another lender. I have never done business with this company and have reached out to them several times by mail in the year 2015 to current with no success, requesting them to validate this debt/account by providing me with prof of contract bearing my signature. None of my letters that I mailed to this company were ever returned to me, so this year I decided to mail my letters certified mail with a return receipt to see if someone signs for my letters and they did.


I feel that I have made every goodwill attempt to reach out to SYNCB/CARE CREDIT to correct their records by removing this negative incorrect listing from my credit reports, so I feel that I have no other choice but to file a complaint with you in the hopes of getting this problem resolved. My good name has suffered do this and my last resort will be small claims court, however I 'm hoping that you all can assist me with getting this problem solved once and for all. Thanks in advance.

Synchrony Financial customer in Kansas
Nov 16, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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