U.S. Bancorp Bank Account Or Service Complaint

Other bank product/service Deposits and withdrawals

U.S. Bancorp Bank account or service department,

Other bank product/service Deposits and withdrawals Kansas

I have an Equity line of credit with US Bank. The total of the loan was $55000.00. I unfortunately was scammed by a guy I met on -. He told me his name was - -. He suckered me into giving him my Equity Line of credit information. He paid it off and then all of a sudden it was back up to the max. I received a letter from the bank asking me if I wanted to raise my limit and never sent the letter back. Yes it was my fault that I gave this scammer my info but I never gave the bank the authorization to raise my line of credit. I was a victim of a scam. I did n't find out about this until I got a call from someone at the bank telling me I owed over $84000.00. If they can call me and tell me that I owed that much then why did n't they call me to ask me if I wanted my equity line of credit raised? This is very scary for me because I can not afford to pay back $84000.00. I will pay the $55000.00 because that is what my husband and I agreed to when we first took the loan out. My husband passed away on -/-/2008. I am living on social security and working a part time job just to make ends meet. Please if you can help me I would appreciate it so much. I have spoken to - - in the Fraud dept at US bank phone # - and email is -- and he told me because I gave this scammer my info I am responsible for the total amount. I do n't feel like I should have to pay the extra money. The bank has my phone number and could have called me to see if I wanted to raise my equity line. They sure called me when the equity line got up to $84000.00 but did not call me to verify that I wanted it to go over!!! I need help PLEASE!!

U.S. Bancorp customer in Kansas
Feb 19, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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