Other (i.e. phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt
ProCollect, Inc Debt collection department,
Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Kansas
On -/-/-, I received a notice from ProCollect stating that they were contacting me about an alleged debt that I had with -. I immediately responded to the notice in writing, officially contesting that I had a balance owed to this community. I also requested the following items from ProCollect to verify the alleged debt : A copy of the original lease, signed by me, a copy of the entire pay history of the account, and also a detailed explanation of the charges that constitute the $1400.00 alleged debt they are trying to collect. I did not receive any response from ProCollect with the requested documents. Today, I noticed that ProCollect has placed this item on my credit report. By placing this account on my credit report without verifying the debt ( as requested ), they are violating my rights under the Fair Debt Collection Practices Act.
ProCollect, Inc customer in Kansas
Apr 10, 2017
* Source: CFPB Complaint Database
ProCollect, Inc response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://procollect.com/ |
Phone | 800.839.8186 |
[email protected] | |
Address | 12170 N. Abrams Rd., Suite 100 Dallas TX 75243 |
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