Review and analysis of over 160 consumer complaints
| Company | Complaints |
|---|---|
| Experian | 59 |
| Equifax | 51 |
| TransUnion | 33 |
| TransUnion Intermediate Holdings, Inc. | 5 |
| CoreLogic | 2 |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 9, 2017 - Good morning, I would like to get the hard inquires removed from credit reports. Can you guys assist with this? Some of these are old and are affecting my credit score. Any assistance that you can provide is greatly appreciated. Thank you... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 7, 2017 - Good morning, I would like to get the hard inquires removed from credit reports. Can you guys assist with this? Some of these are old and are affecting my credit score. Any assistance that you can provide is greatly appreciated. Thank you... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising January 16, 2017 - Like your recent consent order with the credit reporting agencies, I requested a Free Credit report from Experian on -/-/2015, expecting to receive my credit score for free as advertised on the website. Through clicking through the options to receive my " free '' score, I was unknowingly enrolled in some premium credit monitoring which was billed to me in three separate transactions : $1.00, $21.00, and $39.00. I disputed the charges directly with Experian, who refunded the $39.00 which was an annual fee, but I did not receive a refund for the $21.00 since time had elapsed since I ... |
Ally Financial Inc. Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising January 9, 2017 - I am attemtpting to dispute a hard inquiry that I did not authorized on -/-/-. ALLY FINAN I -/-/- -/-/- - - - - - - ALLY FINANCIAL, INC - - - -, MN - - I researched this company and it states that it is in reference to an auto loan in which I have not need for at all and currently am not looking for any auto loans. It is old that it popped up a day after logging into - -.... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising December 2, 2016 - I received a prescreened credit card offer from - - for which I am not eligible. Their offer said to call - to stop receiving prescreened offers so I called the number, which represents all - credit bureaus, and the automated system asked for inappropriate information such as social security number, date of birth, home phone number, etc. Consumers are continuously warned not to give out these identifiers because of privacy and identity theft concerns so I hung up. Why are credit card companies asking for this information just to opt out of a prescreened offer? A better way is to ch... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising November 20, 2016 - Experian Credit reports state - score is based partially on the number of inquiries. Experian report shows multiple entrances of an inquiry by THE SAME BANK, ON THE SAME E-ACT DAY thereby increasing the inquiries exponentially while decreasing my - score for a none existent reason. Ex : - - ( - times ) - - ( - times ) - - ( - mos in row? ) Experian - ( why show your own inquiry ) Out of - inquiries there were only - I was responsible for. Why are there - inquiries I had no control over. How can I stop future inquiries that are not requested nor requ... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising November 8, 2016 - When requesting the government mandated annual free credit report via Transunion 's toll-free number -, 4 attempts are made to sell services to unsuspecting callers. First attempt is to sell you a credit score ( 1 for yes, 2 for decline ), then they follow up to ask if you 're sure ( 1 for yes, 2 for decline ), and then two attempts to sell credit monitoring servicing. As someone who works in finance, this is fine, but for many consumers this can be very confusing and lead to payment of unwanted services.... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising September 22, 2016 - I receive an email saying " An event occurred that could impact your credit score. Please log into your account to find out exactly what happened. '' When I log in, there is no indication any event - mainly there are a number of marketing ploys, all of which cost money. Many of the ploys lure you into asking for additional information, then have you " place and order '' that you are unaware you will pay for. This seems to be behavior that should not be tolerated by an entity which we require to honestly and straightforwardly deal with our credit.... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising July 5, 2016 - Recently, received my credit report and found unwanted Hard inquiries on there permitted by Experian, despite the fact I have asked for a valid investigation or having them removed under the FCRA law. Experian never proved a proper re-investigation by having these companies certify they had a valid reason to access my report.... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising April 29, 2016 - I have disputed the - inquiry 's on my reports 3 months ago I never got any notice of. Resolution at all. All of them are still on there. Some of them are on there -. I 'm supposed to have a fraud alert on all reports but noone checks with me before they hand out my report 's to everyone. I do n't authorize any companies except -. I 'm upset because the company 's did nothing to fix this problem. I never received any information on my disputes. ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 31, 2016 - - - submitted a hard inquiry to Equifax Credit Bureau on -/-/2015. I have no knowledge of this company. ... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 31, 2016 - - - - submitted a hard inquiry on -/-/2015 to Experian Credit Bureau. I have no knowledge of this company. ... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 31, 2016 - - - - had a hard inquiry on my Experian Credit Report on -/-/2015. I have no knowledge of what this is. ... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 31, 2016 - - - reported a hard inquiry to Experian Credit Bureau on -/-/15. ... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 31, 2016 - - reported a hard inquiry to Experian Credit Bureau on -/-/2015, without my knowledge. ... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 31, 2016 - - reported an hard inquiry to Transunion Credit Bureau on -/-/2015. ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 31, 2016 - - reported a hard inquiry on -/-/15 on my Equifax Credit Report. I have no knowledge of this company. ... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 31, 2016 - - - reported a hard inquiry on my Experian Credit Bureau on -/-/14. I have no knowledge of what this company is. ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 30, 2016 - - submitted a hard inquiry on my Equifax report to obtain a credit card on -/-/2014, which I did n't apply for. ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 30, 2016 - - reported to Equifax Credit Report on the following dates to obtain information for a hard inquiry : -/-/-, -/-/-, -/-/- and -/-/-. ... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 30, 2016 - - - submitted hard inquires to all credit Bureaus on -/-/-, -/-/-, -/-/- and -/-/-. These were submitted to both Experian and - Credit Bureau for the dates mentioned above. ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 30, 2016 - Equifax Credit Bureau reported - hard inquires from - on -/-/-, -/-/- and -/-/-. ... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 30, 2016 - Experian had - hard inquires on my credit report from - - on : -/-/-, -/-/-, and -/-/-. ... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising February 10, 2016 - I received a letter in mail. It was a pre-approved confirmation certificate- for a pre-approved loan. It was our residential address, but the recipient was a different name. I searched this name, and he had - criminal records. Two years ago, we had a collection agent called us about the bill we did not have, and it was the same person 's name. ... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising January 24, 2016 - I got a protection agreement by - with Experian Services Company last year because of a fraud and steeling information from the first party. Of course, I did not get any feedback from Experiance, even a freer report or Credit Score report till now Beside that, I start to receive many Credit Cards Offers which I do not apply for, Like ; -. Will they only take fees through extra Sales Tax from - which we are pay too and not sending Us or free reports annually to protect us? ... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising December 29, 2015 - I am enclosing a letter I received today on an Experian letterhead I believe to be a fraud. I tried to contact the Experian credit reporting bureau through the first - # mention in the letter which is legitimate, but could not talk to a live person. I became suspicious and did not contact the second - # in the letter. I have a security freeze, a precautionary measure, an all of my credit reporting agency accounts and even I can not access them without my pin # 's. I believe this to be a fraud. How do I contact an Experian live person to check on this, or get assurances that no one has be... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising December 16, 2015 - My husband and myself have been fighting identity theft for months and it seems we have gotten everything take care of except " inquiries '' i have made no inquiries on my credit report and there should be no new inquiries for me other than target. Any other inquiries for my credit are fraudulent and i have mailed about this before ... |
TransUnion Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising December 14, 2015 - My social security number was used to open a credit account. I contacted TransUnion to put a fraud alert on my credit file and had to listen to a 2 minuet recorded advertising message to purchase their credit protection services at $11.00 a month. This is absurd. I had to listen to the entire recorded message in order to get a confirmation that they had put a 90 day fraud alert on my account. They were able to hold me hostage at a time were I felt very insecure about the identity theft that happened to me. I ca n't even imagine how many people they are able to scare in to purchasing this ser... |
HireRight Solutions, Inc. Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising November 10, 2015 - I received ticket in Indiana for failure to obey traffic signal. On - the speed limit was - but slowed down when was close to red light when my front steer tires hit the white line the light turned yellow .there was an officer sitting in red light to my left. He should know that I could not have stopped that quick even if I were goin - the weight of a tractor trailer would not be able stop so sudden without loosing the load on flatbed trailer. I was goin show for court but it 's very hard. For driver to make court when you travel so many states. ... |
TransUnion Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising November 5, 2015 - When I finally locate the on-line credit dispute electronic form it will not honor the completed electronic dispute log-in page. This is a clearly intentional!! The CFPB should interrupt this website and advise customers to go directly to the paper process as the website is not functional & gt ; But you already know this!! if some consumers are successful then it is a lottery thing. What are you doing about the credit agencies deliberate switch and bait marketing scheme whereby they clutter their website with much marketing/sales propaganda what are you doing about the credit agencies delibera... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising November 5, 2015 - When I finally locate the on-line credit dispute electronic form it will not honor the completed electronic dispute log-in page. This is a clearly intentional!! The CFPB should interrupt this website and advise customers to go directly to the paper process as the website is not functional & gt ; But you already know this!! if some consumers are successful then it is a lottery thing. What are you doing about the credit agencies deliberate switch and bait marketing scheme whereby they clutter their website with much marketing/sales propaganda what are you doing about the credit agencies delibera... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising November 4, 2015 - When I finally locate the on-line credit dispute electronic form it will not honor the completed electronic dispute log-in page. This is a clearly intentional!! The CFPB should interrupt this website and advise customers to go directly to the paper process as the website is not functional & gt ; But you already know this!! if some consumers are successful then it is a lottery thing. What are you doing about the credit agencies deliberate switch and bait marketing scheme whereby they clutter their website with much marketing/sales propaganda what are you doing about the credit agencies deliber... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising October 23, 2015 - my daughter is only - years old. She has already received scholarship notifications. My wife shredded them. My daughter knows how to use the internet, better than I can. Equifax does not answer the phone. I will mail photocopies of the documents you require, as well as attach them to what ever this is. Thank you ... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising October 20, 2015 - I have several inquires from companies on my credit report. They never contacted me or I never knew about these companies. There is also an employer listed that I did not know still exist. ... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising October 17, 2015 - I would like to seek assistance? - - and Experian just recently notified me on - -, of an incident that involved unauthorized disclosure of my personal information. According to them the incident happened on - -, 2015. I dont feel assured that my personal information is secured, just today I received a call from a Collection agency in behalf of - - asking for my personal information. Experian and - are stating they have conducted their own investigation the results are not clear. As a consumer I would like to be contacted as soon as possible, my information, name, so... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising October 16, 2015 - The website : - used by the credit bureaus for marketing only allows for electronic opt-out for 5 years and a consumer must print out and mail in a form to permanently opt-out. This is ridiculous. A consumer should be able to permanently opt-out of marketing online, the same as you can for 5 years. Why do they even offer 5 years opt-out? It 's a scam by the credit bureaus to keep people from permanently opting out by making it more difficult and having to mail in a form. I do not have access to a printer at home and this is a hardship on plenty of other consumers, I am sure. Thank you, -... |
MicroBilt / PRBC (formerly CL Verify) Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising October 6, 2015 - Stole my identity through fake emails ... |
Credit Plus Inc Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising October 2, 2015 - These companies have caused my credit score to drop - points do toHARD INQUIRES-/-/---/-/-/-/- -Finance- -- -, - -Misc. I - - do want these removed. ... |
TransUnion Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising June 9, 2015 - My Credit Report issued by any and all credit agencies included a list of all businesses who have check my credit and ordered a copy of my Credit Report. There were a total of - businesses in the list during the year 2014 alone. None of the businesses had my permission to obtain my Credit Report. They acted illegally in obtaining my Credit Report. During said time, I was shopping for better insurance on my home and car on the internet. I was also shopping for a refinancing of my home mortgage with a small amount of cash out '' of my equity to pay enormous medical bills not covered by my he... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising June 9, 2015 - My Credit Report issued by any and all credit agencies included a list of all businesses who have check my credit and ordered a copy of my Credit Report. There were a total of - businesses in the list during the year 2014 alone. None of the businesses had my permission to obtain my Credit Report. They acted illegally in obtaining my Credit Report. During said time, I was shopping for better insurance on my home and car on the internet. I was also shopping for a refinancing of my home mortgage with a small amount of cash out '' of my equity to pay enormous medical bills not covered by my he... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising June 5, 2015 - My Credit Report issued by any and all credit agencies included a list of all businesses who have check my credit and ordered a copy of my Credit Report. There were a total of - businesses in the list during the year 2014 alone. None of the businesses had my permission to obtain my Credit Report. They acted illegally in obtaining my Credit Report. During said time, I was shopping for better insurance on my home and car on the internet. I was also shopping for a refinancing of my home mortgage with a small amount of cash out '' of my equity to pay enormous medical bills not covered by my he... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising May 4, 2015 - My identity was stolen and I reported it to Equifax at the end of -. The other reporting agencies were notified. I have received at least - unwanted offers for credit cards since then. Why has n't this stopped??? It is more than 4 weeks later. ... |
Equifax Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising April 27, 2015 - I AM RECIEVING PHONE CALLS AND EMAILS ABOUT ME OWING A DEBT AND WHICH I DISCOVERED THAT IT TO BE A FRAUD EVENT TO GET MONEY FROM MEFROM ME. THEY ARE GETTING MOST OF THIS INFORMATION OFF OF MY CREDIT REPORT BECAUSE THEY KNOW MY BANKING NAME, MY PAST EMPLOYER AND MY SOCIAL SECURITY NUMBER AND I WOULD LIKEFRO ALL THIS TO STOP. ... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising April 8, 2015 - Our families personal information was recently compromised during the recent - - - - hacking. We would like to verify that no fraud has occurred on any of our accounts, to include our children 's. Yesterday I received a telephone voice mail from the following number : - stating that if I did not call back legal action would be taken against my name. I - this issue and it appears that other people have gotten a call from these people as a - '' scam. Needless to say I did not return the phone call. ... |