Resources for resolving common issues with Synchrony Bank products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Synchrony Bank and work to get a response. After your complaint is forwarded, Synchrony Bank has 15 days to respond to you and the CFPB. Synchrony Bank is expected to close all but the most complicated complaints within 60 days.
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Synchrony Bank Credit card billing disputes January 3, 2016 - I was charged late fees on more than one occasion and no one seems to want to remove this issue in a timely manner. About 2 billing cycles ago, I went into the walmart store to make a $25.00 payment on my walmart credit card. I did n't have the actual statement with me but since my previous minimum amount due was $25.00 that is what I paid. The next month I realized that my payment was actually $4.00 shy and I was charged a $35.00 late fee!!!!!! I immediately contacted customer service to complain and was told that the late fee would be removed. That said, I made my normal payment on ... |
Synchrony Bank Credit card apr or interest rate January 3, 2016 - I opened a CareCredit account in - of -. I charged my - treatment to the card ( about $3500.00 ) and signed up for automatic payments. I arranged for $120.00 to come out of my checking account each month. I was aware that it was only interest free for 1 year 's time and wanted to pay off at least half of the charges. In -, when the promo period had expired, I realized that CareCredit had been lowering my payment from $120.00 to their minimum payment. Looking back at my records, they began lowering my payment from $120.00 to $91.00 until eventually, $70.00 was being dedu... |
Synchrony Bank Credit card identity theft / fraud / embezzlement January 3, 2016 - I had a Sam 's Club Discover card. Sam 's club changed to MasterCard and I declined the card ( at the store ). Today I received a bill thru email on the same MasterCard I declined. I did not receive a paper bill ... I had no account number that I was aware of. I never received or activated a MasterCard. ... |
Synchrony Bank Credit card closing/cancelling account January 2, 2016 - Synchrony bank constantly closes accounts without first checking with the account holder. My rooms to go card has been cancelled twice since - without even a call to me to see what if anything was wrong. Then when you choose in they have bankers hours as if fraud only occurs during those times. So now i ca n't even get this straightened out because the people are " off '' ... |
Synchrony Bank Credit card credit card protection / debt protection December 31, 2015 - In - of - I purchased a mattress from - total cost was around $2800.00 and was offered a promotional 0 % interest credit card promotion from Synchrony Financial formerly GE Capital. I also set up automatic payments and e-bills rather than paper bills. In - of - my promotional offer ended and I was charged differed interest at a 29.99 % rate in the amount of about $960.00. In my ignorance I did not realize that my promotional rate had expired until a few days ago. I found not only was I charge the - but had been charged interest a 29.99 % of the new total balance for the p... |
Synchrony Bank Credit card advertising and marketing December 31, 2015 - On -/-/15 I received the following offer from my Paypal MasterCard : " The choice is yours this holiday season - Earn a $25.00 e-gift card when you spend $75.00 or more with your PayPal Extras MasterCard ( R ) now through - -, 2015. * ( Maximum of - $25.00 e-gift card can be earned. ) " I activated the offer & charged $ -+ on my credit card the following day. On -/-/15 I contacted their customer support via email asking when I could expect to receive my e-gift card. First they requested that I forward the email to them with the offer, then they requested I copy &... |
Synchrony Bank Bank account or service account opening, closing, or management December 31, 2015 - Please excuse my writing errors as I am submitting through my -. I was contacted by a debt collection agency that stated that I owed PayPal money through synchrony bank in the amount of $320.00. I tried several times to contact Synchrony Bank and all they would tell me was that it related to a PayPal account that was opened and closed. I was able to show them that I have had a PayPal account for several years and had not opened or closed any additional accounts. Regardless the bank let me know that they could not help as the debt has been past to a debt agency. I asked for documentation t... |
Synchrony Bank Credit card identity theft / fraud / embezzlement December 30, 2015 - I 've repeatedly tried to file a fraud complaint with my Banana Republic - - serviced by Synchrony Bank. The fraudulent charges were made on - -, 2015. When I first tried to file my fraud complaint, I was told that I had successfully passed along all information and that an investigation would be completed. I repeatedly called asking for an update and was told that they could not provide an update and that I would receive correspondence regarding the investigation. Four months have passed, and I have now spent more than an hour on the phone only to be told that the fraud department... |
Synchrony Bank Credit card billing disputes December 30, 2015 - RE : CARE CREDIT CARD, - 2014 I had to have -. dental work and the dentist office signed me up for a Care Credit Card for the $8600.00. bill. They said I would have no interest for a year promotion. To date I have paid $ - balance and when I went to check statement, I found out that they accrued 12 months of interest for the entire year -- at 26.9 %! Putting my balance back up to $8300.00.!! I am shocked at this deception and of the $3000.00. I pd means nothing now. I read that there was a class action lawsuit about this, I called Care Credit and they were no help. I f... |
Synchrony Bank Credit card billing disputes December 30, 2015 - yes on my moms walmart credit card our monthly bill went from - a month too - a month??? we did not really charge that much for it too go up - more a month???? so we would like a explanation not happy????? i do have power of attorney im her son -/its in your records????? ... |
Synchrony Bank Credit card billing statement December 30, 2015 - i am having problems whit my walmart credit card i always paid on time by the time they send me the statement of my bill i already have paid them.i am retired i get pay the begging of the mount and i pay them because they sent my statement always late.now the sent me the statement 3 weeks later - inform me that i have a pastdue over my account which is not truth now they dont email me they call at my house all day long .they are harrasment until - ... |
Synchrony Bank Credit card credit line increase/decrease December 30, 2015 - I had opened a JCPenny credit account with the intent to rarely use it and help build my credit. My understanding was that one part of building good credit was by having available ( unused ) credit. After a period of time ( 1 or 2 years ), I received a notice that Synchrony Bank ( the JCPenny card backer ) was closing my account due to inactivity. My loss of available credit caused by credit score to go down. In addition to that I received notice from Synchrony bank that my Amazon Card limit was being reduced. I found out that Synchrony Bank actively pulls credit scores of it 's current client... |
Synchrony Bank Credit card billing disputes December 30, 2015 - - -, 2015 I have had misunderstandings with Lowe 's /Synchrony Bank for the last 8 months. I have paid my account out in full but they have added interest to the account. - gave me 6 months to payoff the account but the bank did not honor this. They begun to add interest from the beginning. I have paid my account in full but they have added the interest which almost doubles what I have paid them. I opened the acct. in -/-/-, paid this one out and charged a microwave in -/-/- and paid it out in - 2015. Please help me with this account and retain my good credit. I am too ol... |
Synchrony Bank Credit card billing statement December 29, 2015 - I have a CareCredit credit card through Synchrony Bank. I used it 3 years ago to pay for dental work for my friend. We set up the account to autopay from his account every month until the balance was paid of in 2012. The account has not been used until I had to have dental work done in -. I got a statement from Synchrony with the my balance info and scheduled the first payment to be sent from my bank account. Unfortunately, my friend 's old account info was still retained in Synchrony 's system and they then took over $700.00 from his account to pay the balance on my CareCredit card. I ca... |
Synchrony Bank Credit card billing statement December 29, 2015 - I purchased hardwood floors from - -/-/-. I have no idea what the account number is no nothing. I have been paying and all I owed was $1100.00. Well my -/-/- statement tacked on $710.00. I was devastated! Well I tried to pay it off using my - credit card and they would not allow me to do so and that they could only use my checking account. If I do n't have the extra money and I consider this credit card fraud. How would be able to pay it off with the extreme interest rate which does n't show on my statement nor does the account number. They are really using shady tactics an... |
Synchrony Bank Credit card identity theft / fraud / embezzlement December 29, 2015 - On -/-/- and -/-/-, various online accounts of mine were compromised by hacker ( s ) including Amazon.com, Amazon Store Card ( Synchrony Bank Credit Card ), PayPal.com, - - Checking Account, - - Account and - - Credit Card. All accounts save for the - Credit Card Account were resolved successfully and fully to my satisfaction. - 's Fraud " Detection '' Department however refuses to acknowledge my fraud claim. Synchrony Bank provides Amazon.com customers with a Credit Line ( Card Account ) which is directly linked to Amazon.com. On the dates listed above, u... |
Synchrony Bank Bank account or service account opening, closing, or management December 29, 2015 - I opened the new bank account with Synchrony Bank and they let me make deposits into the account with no issues but when I wanted to access to my fund they just held my money hostaged for no solid reasons. The Supervisors and Manager of the bank kept promising to return my money the next day and then next day and then next day .... Almost two months passed by, they still did not return my money. ... |
Synchrony Bank Credit card overlimit fee December 28, 2015 - I have a Walmart Card with Synchrony Bank. When I opened the credit card I had a balance of $500.00 in 2014. I was offered not interest on the card for 3 or 6 months. I paid my payments each month, and I also paid off my balance. Every time I paid the full balance, I got a letter from Synchrony Bank stating that they reviewed my credit report, and due to my score they will need to lower my balance. They did this each time I paid the full balance. My credit balance went from $500.00 to $100.00. When they first changed my balance, I did not know, and they lowered my balance below what I ha... |
Synchrony Bank Credit card apr or interest rate December 28, 2015 - The promotion for - furniture was not applied properly because on my account I incurred deferred interest when the payment were more than the minimum payment of $62.00 but payments were made of $150.00 for 2 years. Even if the payments were split there was plenty of money to cover the promotional period because the difference is $88.00. Interest was charged when it should not have charged. When I question the company about the payment they will not answer my question on why I was charged interest and when it happened. ... |
Synchrony Bank Credit card identity theft / fraud / embezzlement December 26, 2015 - On - -, 2015, I have noticed that Jc penny have pulled my credit report without my consent. The company states that it will take 60 days, but it has been 60 days and the company has failed to take the - inquires off my credit report that shows up on transunion credit report twice, which resulted in my decrease of credit score. I was informed ny the credit bureau that it does not take 60 days to remove an inquiry, instead it only takes about a month, all the company has to do is email the credit bureau asking them to delete the inquiry. which the company did not still do so, ... |
Synchrony Bank Credit card billing disputes December 25, 2015 - I have moved into a new apartment on -/-/15. On -/-/15 I decided to purchase my furniture from Walmart due to the fact that they were offering a promotion in which the interest on my Walmart Credit Card offered by Synchrony Bank would be deferred for 24 months. I learned that my local store did not have much of the furniture I needed in stock and the promotion was in-store only. I called the number on the back of my card and after speaking to the representative they agreed to make an exception in which they would honor the promotion for an online purchase. On -/-/15 I made -... |
Synchrony Bank Credit card advertising and marketing December 23, 2015 - - # - : Amazon is intentionally & knowingly holding orders over a week after charging customer credit cards before presenting items to shippers, to force customers to purchase their PRIME service for $99.00 per year. According to - regulations charging of credit cards prior to shipment is a violation of all merchant account contracts. Amazon states that the 7+ day holding time is for processing after they have charged credit cards, YET they are intentionally misrepresenting 7 day shipping times and using the said shipping times to hold orders - so people spend the $99.00 fee ... |
Synchrony Bank Credit card late fee December 23, 2015 - I have an in-store card with Walmart and the payments are due on the - day of every month. On -/-/2015 I made my third payment on the account inside of - with cash in the morning. Later that day I checked my account and contacted a Walmart Representative in their card services department. I was told that my cash payment was on time and that no late fee would be added to my account. On -/-/2015 I checked my account and found that a $25.00 late fee was applied to my account and an $18.00 credit posted to the account had disappeared. That same day I contacted the Walmart car... |
Synchrony Bank Credit card credit card protection / debt protection December 23, 2015 - I purchased a TV from -. Placed payments ( - ) on auto pay. When - requested payment from bank, the bank rejected payments. I received a letter from -Snychrony stating that since bank has not honored payments they have suspended my card, send my info to credit and collection bureau. I have made all payment. Called - several times with no satisfaction. I also went to my bank, they found that - has inputted the incorrect account routing number and incorrect bank account number. The routing number appears under miscellaneous information, and the account number the first - num... |
Synchrony Bank Credit card customer service / customer relations December 22, 2015 - I have been totally hassled by the Gap Card credit card company 's Synchrony Bank. They called LITERALLY - times, beginning at - ON A SATURDAY, and then the calls continued throughout the week. They were instructed not to call back, and that payment was going to be made as soon as possible. I was barely late on - payment, quickly got the account current directly thereafter, not even showing that I was late online. THEY STILL KEPT CALLING. Then, they called AFTER I made a payment, asking for a confirmation number for the payment THEY COULD SEE. Total harrassment. A total of - calls ... |
Synchrony Bank Credit card billing disputes December 22, 2015 - I am a consumer who applied for a cared credit card for vision purposes in - 2014. I was under the impression that I would not pay any sort of interest for 18 months on my - purchase and would only acquire interest charges after the 18months was over. I received inadequate explanation of the terms from the store rep and at not time spoke to an actual Care Credit rep during the application process. I also did not receive any copies of the care credit agreement that explained the deferred interest rate of the crazy 26.99 % When I went to make a payment online I noticed and interest charge ... |
Synchrony Bank Credit card rewards December 22, 2015 - Synchrony Bank offers a BP - - credit card with rewards in the form of " fuel rewards '' ( $0.00 credit on a tank of gas per $100.00 charged for 90 days ). Since the credits are good for up to - gallons of gas, each $0.00 reward is worth $5.00. I received proper credit for the first two months, but greatly reduced credit in the third month. According to the bank 's written communication, I charged $430000.00 in the third billing cycle before the 90-day period was up ( - - ). This, they claimed, generated $10.00 in fuel credits. This is a factual error. I have in fac... |
Synchrony Bank Credit card closing/cancelling account December 22, 2015 - I attempted to use my JCPenney credit card on -/-/15 and I was humiliated when my purchase was rejected. I was told to call a - number. I called the - number and I was told my account had been closed for " inactivity ''. I was told I must use my JCPenney card within 6 months or my account would be closed. I used my JCPenney card within 5 months without a problem, my account was still open in - 2015 when I used my JCPenney card. I attempted to use my JCPenney card again on - -, 2015 and JCPenney had closed my account fraudulently. My account should NOT have been closed a... |
Synchrony Bank Bank account or service making/receiving payments, sending money December 21, 2015 - For many months now I have received automated calls to my number -, often twice daily from the Synchrony Bank requesting contact with - -. I am not - -, I do n't know anyone by that name. - - has never lived on my address. I received my phone number about two years ago from - - - Apparently it was a " recycled '' number and may at - time have been the number for the - family ; I also received many other calls intended for various members of the - family, but the Synchrony Bank calls are the most annoying ones. My attempts to discuss the matter with Synchr... |
Synchrony Bank Credit card closing/cancelling account December 21, 2015 - Synchrony Bank, during the month of - 2015 closed my Amazon Credit Card Account -. Synchrony Bank failed to properly provide reasons of why my account was closed ; for this is a violation of the Equal Credit Opportunities Act. For only - reason was given by Synchrony Bank in which it stated the Amazon Credit Card account has been closed due to returned payments. The referenced returned payments were additional payments on the account ; any and all payment that was due for the regular monthly payment were never returned nor has any account been late. According to the Equal Credit Opp... |
Synchrony Bank Credit card closing/cancelling account December 21, 2015 - Synchrony Bank, during the month of - 2015 closed my Walmart Credit Card Account -. Synchrony Bank failed to properly provide reasons of why my account was closed ; for this is a violation of the Equal Credit Opportunities Act. For only - reason was given by Synchrony Bank in which it stated the Walmart Credit Card account has been closed due to returned payments. The referenced returned payments were additional payments on the account ; any and all payment that was due for the regular monthly payment were never returned nor has any account been late. According to the Equal Credit O... |
Synchrony Bank Credit card closing/cancelling account December 21, 2015 - Synchrony Bank, during the month of - 2015 closed my Phillips 66 Credit Card Account -. Synchrony Bank failed to properly provide reasons of why my account was closed ; for this is a violation of the Equal Credit Opportunities Act. For only - reason was given by Synchrony Bank in which it stated the Phillips 66 Credit Card account has been closed due to returned payments. The referenced returned payments were additional payments on the account ; any and all payment that was due for the regular monthly payment were never returned nor has any account been late. According to the Equal ... |
Synchrony Bank Credit card closing/cancelling account December 21, 2015 - Synchrony Bank, during the month of - 2015 closed my Chevron Credit Card Account -. Synchrony Bank failed to properly provide reasons of why my account was closed ; for this is a violation of the Equal Credit Opportunities Act. For only - reason was given by Synchrony Bank in which it stated the Chevron Credit Card account has been closed due to returned payments on another Synchrony Bank Credit Card Account. The referenced returned payments were additional payments on account ; a payment that was due for the regular monthly payment has never been returned nor has any account been lat... |
Synchrony Bank Credit card closing/cancelling account December 21, 2015 - Synchrony Bank, during the month of - 2015 closed my Banana Republic Credit Card Account -. Synchrony Bank failed to properly provide reasons of why my account was closed ; for this is a violation of the Equal Credit Opportunities Act. For only - reason was given by Synchrony Bank in which it stated the Banana Republic Credit Card account has been closed due to returned payments on another Synchrony Bank Credit Card Account. The referenced returned payments were additional payments on account ; a payment that was due for the regular monthly payment has never been returned nor has any ... |
Synchrony Bank Credit card closing/cancelling account December 21, 2015 - Synchrony Bank, during the month of - 2015 closed my Old Navy Credit Card Account -. Synchrony Bank failed to properly provide reasons of why my account was closed ; for this is a violation of the Equal Credit Opportunities Act. For only - reason was given by Synchrony Bank in which it stated the Old Navy Credit Card account has been closed due to returned payments on another Synchrony Bank Credit Card Account. The referenced returned payments were additional payments on account ; a payment that was due for the regular monthly payment has never been returned nor has any account been l... |
Synchrony Bank Credit card closing/cancelling account December 21, 2015 - Synchrony Bank, during the month of - 2015 closed my Gap Credit Card Account -. Synchrony Bank failed to properly provide reasons of why my account was closed ; for this is a violation of the Equal - Opportunities Act. For only - reason was given by Synchrony Bank in which it stated the Gap Credit Card account has been closed due to returned payments on another Synchrony Bank Credit Card Account. The referenced returned payments were additional payments on account ; a payment that was due for the regular monthly payment has never been returned nor has any account been late. Accor... |
Synchrony Bank Credit card closing/cancelling account December 21, 2015 - Synchrony Bank, during the month of - 2015 closed my American Eagle Credit Card Account -. Synchrony Bank failed to properly provide reasons of why my account was closed ; for this is a violation of the Equal Credit Opportunities Act. For only - reason was given by Synchrony Bank in which it stated the American Eagle Credit Card account has been closed due to returned payments on another Synchrony Bank Credit Card Account. The referenced returned payments were additional payments on account ; a payment that was due for the regular monthly payment has never been returned nor has any ac... |
Synchrony Bank Credit card advertising and marketing December 19, 2015 - Walmart was running a promotion on a credit card. Save $35.00 when you open a card and use it for your first purchase. I applied and got granted the credit card and bought my first item on the same day. They are not honoring the promotion due to what they say " It is policy to use the promotion on the same day of opening the card. Due to the fact that your purchase was made on - - and payment was processed - - we cant apply the promotion ''. They wont honor the promotion even tho i opened the card at the time of checkout and used it to purchase an item on the same day because i... |
Synchrony Bank Credit card closing/cancelling account December 19, 2015 - I was informed my Sam 's Club account had been closed yesterday after making my required payment ( over the phone today ) without any written warnings from this creditor, I 've been paying on my account monthly and my credit limit was $1000.00, I only used $450.00 in credit. The online account summary states my account is open. They had previously closed my account due to a lost card and made my credit score go down - points. I believe they are practicing unfair credit practices. I 'm requesting my current account be reinstated and a letter issued to all - credit reporting agencies e... |
Synchrony Bank Bank account or service making/receiving payments, sending money December 19, 2015 - amazon store card was charged for about - dollars for an item that was dysfunctional. returned item to amazon who tells me the card was credited on -/-/2015. Synchrony bank ( the card provider ) does not show credit and says its not their problem. I guess this is business in this country now. Charge anything and just assert your right to collect the money. ... |
Synchrony Bank Credit card customer service / customer relations December 18, 2015 - We stored our RV at a storage company - in - 2015. I spoke with the agent there and told her that I was paying for 2 months and asked her how much the fee was. I was in -, my son was there - with the RV. She told me that the fee was - or - a month. I told her that I was just paying for 2 months. She said fine. My son took the RV out in -. Then 2 months ago I noticed the charge of $50.00 was on my card, then $60.00 since then. My son called them and I called them for 2 weeks with our name and last - digits of credit card for them to stop charging and take off those c... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid December 18, 2015 - Have received - to - ROBO calls from Synchrony Bank daily related to Amazon credit card. I did use this card and scheduled - payments -, - and - to pay off the charges ( 6 months interest free if paid ). First payment is -/-/15. This was based on their payment schedule. Their system when trying to connect from the phone calls was failing to transfer to a person until tonight. ... |
Synchrony Bank Credit card credit line increase/decrease December 17, 2015 - I have been making on-time payments in good credit standing with Value city for over a year. Last month they re-ran my credit score and based off that, they lowered by credit limit, - my score went down because I just purchased my home in - 2015. My issue is since they did that it has negatively affected my credit score because now I am using 77 % of my credit limit since the limit was decreased, where before I was at 67 %. Credit limit greatly affects your credit score. Not only did this do nothing for me but create negativity to my credit score, I am still making on-time payments and ... |
Synchrony Bank Credit card other December 17, 2015 - I had - accounts with synchrony bank. I did not owe them any money. When I claimed bankruptcy, they automatically closed my - accounts because my name was pulled from a database. I am trying to buy a home, now, and these - accounts are showing up on my credit report erroneously. They show that they were filed under bankruptcy, which is totally untrue. ... |
Synchrony Bank Credit card identity theft / fraud / embezzlement December 16, 2015 - This account is not mine. - & - tried to sue me and I was able to fight it. I disputed this account with the Credit Bureaus and it came back as verified. I never had a Care Credit card. ... |
Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt December 16, 2015 - I contacted - - and spoke with - - in the debt verification department regarding an account that should no longer be reported on my credit file. My original debt was with GE Bank which is now SYNCB Bank. My first date of delinquency was - 2008. This date was confirmed with the original creditor AND - - also confirmed that the date of the last payment was - 2008, however, - - stated that that information does not state that that was the FIRST date of delinquency. This statement by - - makes no sense being that the original creditor already confirmed this. Thi... |
Synchrony Bank Credit card credit determination December 15, 2015 - - 2014 I applied for a Sams credit card by phone. I told the lady on the phone I was using a captell phone for the hard of hearing and deaf. She was aware of my situation. I was told to get credit cards to build credit because I have never had credit cards before. On the phone the lady told me they were offering 0 % interest rate on the card. I accepted because I was told that was good otherwise I would have never accepted if there were interest rates. I was approved for the credit card in the amount of $4000.00. I did use the card and I have been paying on it every month. As months went ... |
Synchrony Bank Debt collection communication tactics used obscene/profane/abusive language December 15, 2015 - After repeatedly attempts of me telling them no. I ca n't make out start a payment today, I got transferred to the manager on duty. Right of the bat she spoke to me as an inferior. She would ask questions while taking but not stopping to give me a chance to answer. When she did stop I would start to answer the first party of get questions then she would start back up and start taking over me talking. I asked her to let me answer and she would just keep talking over me and not let me get one word in. I was getting really frustrated. I mentioned I was thinking about filling bankruptcy, she accus... |
Synchrony Bank Credit card unsolicited issuance of credit card December 15, 2015 - Safe Step tub was installed -/-/2015 and credit card account opened for $10000.00 of debt. - at -, and her - daughter, were in no way able to make this purchase. Furthermore, - has no - that require her to use a - and she is quite capable of bathing or showering in a regular set up. I have been contacting Synchrony since -/-/- about this account and we continue to receive bills with past due charges. I have asked repeatedly that all those charges be rescinded and that any new charges be suspended until this matter can be fully investigated. I have not been contacted... |
Synchrony Bank Consumer Loan shopping for a loan or lease December 15, 2015 - Synchrony information sharing practices... |
Synchrony Bank Bank account or service account opening, closing, or management December 15, 2015 - paying on - PayPal accounts - I am horrified that - - - ( whom I paid off years ago ) would open - accounts after I asked that the only - I knew be closed w Specifically in complete disagreement with these ongoing bills spoke to CSR people over 30 times and said I needed proof of how they opened this account because Ir did not have that and requested that information for months.He appeared to be trying to again aggravate the situation by asking questions that were irrelevant to the complaint i.e. Saying there was a payment history again. I paid on this account to avoid any di... |
Synchrony Bank Consumer Loan taking out the loan or lease December 14, 2015 - Care Credit - Synchrony Financial - relies on inaccurate credit information and refuses to increase loan amount to $6000.00. Second their record are in disarray and show no current line of $1000.00. ... |
Synchrony Bank Credit card transaction issue December 14, 2015 - We bought a bed at - in -, - We filled out an application for - separate credit cards with Synchrony Bank . - was approved at $5500.00 and the other - approved at $2700.00 for the full purchase price of $8200.00. The transaction was all charged to the - card approved for $5500.00. We have called the store 8x and customer service 8x to have to charges corrected to reflect on both cards. Synchrony bank will not fix the transaction. The store says they ca n't either. The transaction shows on the monthly statement as all being charged to - credit card. It shows the ... |
Synchrony Bank Credit card transaction issue December 14, 2015 - I placed an order on Walmart.com on -/-/2015 for - coats for a total of $69.00. Neither item fit so I requested a return for both items. They supplied me with a return label on -/-/-. I returned both items in the same package on -/-/-. I received an acknowledgement that the return was received on -/-/2015 but I noticed they only refunded - item. I called the next morning to follow up and was assured they would process the rest of the order shortly. I followed up on -/-/- as the other item had not been processed yet. I was assured that I should wait as they are busy. ... |
Synchrony Bank Consumer Loan managing the loan or lease December 14, 2015 - I took a loan with Care Credit at my dentist 's office for paying for an expensive 18 month treatment. I was told the loan was interest free. Now I am paying interest each month. My balance of nearly $1000.00 does not go down very much. Making payments on time is difficult. I ca n't get a history of my account or what I agreed to. ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt is not mine December 13, 2015 - I did have a Mervyn 's account ( -? ) but when the store closed in our area in -, I paid off my account and closed it. I JUST got a letter from - - - ( - - ) saying that this account was " charged off as an unpaid delinquent debt on - '' but - wants me to pay them $370.00! I do not owe this money and asked the credit agencies ( - etc ) to remove this from my credit reports. ... |
Synchrony Bank Credit card payoff process December 13, 2015 - I have an account with - - - issued by Synchrony Bank. We have - credit card only and my husband uses it also for his expenses at work, so every time he receives his expense check I deposit to the bank and issue a online payment to - right away to keep our available credit open so we do n't have any surprises when charging. On my last Statement I '' ve made three pmt one of $890.00 this was expenses, one of - $1600.00 also expenses and the last one of $3200.00 which was my balance to pay and the last one was deducted from my bank account via on line pay with my bank on -/... |
Synchrony Bank Credit card billing disputes December 13, 2015 - We 've had a Synchrony - account for three years. In - of 2014 we moved to - and had to change our bank from a local credit union to - Bank. We changed our payment info online with the credit card company and the payments were withdrawing from our - bank every month for the next year with no problems. In - of this year, we got a letter saying that our - payment had been returned because of insufficient funds at our bank, we were now delinquent in our payments to Synchrony and they had cancelled our account. According to our - bank statements, we had over $6000.00 in o... |
Synchrony Bank Credit card credit card protection / debt protection December 12, 2015 - I opened an card account wit Walmart in -. I made my payments loyally until I lost my source of income in -. When I learned I would be facing financial hardship I called Walmart Card services ( also know at the time as ge Capital ) and informed them of my circumstances and that I needed to activate my ( i.e enable ) the credit card protection program but was told that I was ineligible because I did n't have a job or by their logic a way to keep up my payments which is the reason I contacted them to being with. Thus I paid for a service I was never able to use. Somewhere along the was my ... |
Synchrony Bank Credit card billing disputes December 12, 2015 - I have a charge off on my redit report for $4.00 from -. thisi s a - - card thru SYNCB. this $4.00 shows late - days. I can assure you I pay my - credit cards off monthly with a much bigger balance. this is abusrd that I am being penalized for never recieiving a statement. Once discovered of course Immeidaltely paid this $4.00 charge. However, I am now looking to purchase a home and this $4.00 is hurting my FICO score. I am asking the creditor to DELETE this charge off from my credit and send notice of such deletion to all - bureaus. Ihad no idea I had a charge off ev... |