Review and analysis of over 1,203 consumer complaints
| Expert Global Solutions, Inc. |
| U.S. Bancorp |
| Diversified Consultants, Inc. |
| ProCollect, Inc |
| Professional Debt Mediation, Inc. |
| West Corporation |
| Halsted Financial Services, LLC. |
| Southern Management Systems Inc. |
| ATG Credit, LLC |
| National Credit Systems,Inc. |
| Afni, Inc. |
| Ability Recovery Services, LLC |
| SIMM Associates, Inc. |
| Stellar Recovery Inc. |
| Company | Complaints |
|---|---|
| I.Q. Data International, Inc. | 28 |
| National Credit Systems,Inc. | 24 |
| Portfolio Recovery Associates, Inc. | 23 |
| Premium Asset Services, LLC | 18 |
| Encore Capital Group | 17 |
Medical Data Systems, Inc. Debt collection communication tactics used obscene/profane/abusive language April 3, 2017 - Called 4 times to resolve the issue ... I 'm not denying that the info is mine. This is a case where I was in car accident in which I was not at fault. I have - insurances and car insurance. While trying to contact the car insurance, I decided to strike up a payment plan that I could afford so that the claim would not end up on my credit report. The CSR from this place is incredibly intimidating and they refused to take the monies that I can afford right now. I got hung up on the 3rd call! They kept saying that I 'm refusing to pay but I 'm not! I 'm just paying what I can afford!! They ask... |
Sarma Debt collection communication tactics used obscene/profane/abusive language March 30, 2017 - Threatened me over the phone, and have repeatedly called and harassed my family.... |
AmeriCollect Debt collection communication tactics used obscene/profane/abusive language February 24, 2017 - The company will not work with me. I asked to work with them on a settlement. Company was extremely rude and inappropriate.... |
First National Collection Bureau, Inc. Debt collection communication tactics used obscene/profane/abusive language February 17, 2017 - I missed a phone call from First National Collection Bureau. Called them back. The lady that answered the phone proceed to start yelling at me when I told her that the debt she was trying to collect was over 10 years old. She started to cuss at me, telling me that my rights did n't matter and that she would be collecting the debt one way or another.... |
Synchrony Financial Debt collection communication tactics used obscene/profane/abusive language February 15, 2017 - I was speaking to a manager named " - '' he was ok to talk to and when I called to speak with him to pay it off as it was a pay to delete the woman on the other end of the phone who was the " manager '' on duty she told me to go - myself and other prophanity they do not pay to delete. I was promised over a recorded line they would delete this and it would not affect my credit score.... |
American Collections Enterprise, Inc. Debt collection communication tactics used obscene/profane/abusive language February 6, 2017 - I contact American Collections Enterprise , Inc. the same day I received an invoice for a - medical invoice for my daughter. The invoice had an address to mail checks to but no payee information. I had overlooked the invoice and was calling to request to whom I should make the check out. They immediately started giving me the run around even though I was saying that I would pay them in full immediately. They wanted to send me to a web site ( I do n't think they have one ) to find out. The person on the phone got combative when I pointedly asked for the answer to a simple so that I would... |
Columbia Recovery Group LLC Debt collection communication tactics used obscene/profane/abusive language February 4, 2017 - Harassment, mocking me, nagging, does not record my calls! Does I have tried to pay in the past and the amount is never good enough... |
American Collections Enterprise, Inc. Debt collection communication tactics used obscene/profane/abusive language February 2, 2017 - I called American Collections Enterprise on -/-/17 spoke with - -. Advised him that I wanted to do a settlement offer on this account b.c its an old debt. - - stated that he was unable to take a settlement offer b/c - does n't take settlement payments. I advised him that per my credit report it shows that the account was sold to them. He told me that they are only a - party between me and - and that I would need to contact them directly if I wanted a settlement offer. He was very rude. I asked him why does it show them being the original creditor he told me to ask th... |
Kimball, Tirey & St. John LLP Debt collection communication tactics used obscene/profane/abusive language February 2, 2017 - All of the above. Upon finally leaving - as a - on - i hired a local cleaning crew give our base housing another final clean. The management told us not waste our money due to the fact that our residence was the last house remaining with carpet. We were told they would tear it all out and lay hard wood like all of our neighbors. I thought it was finished. I was wrong. To check out of base housing por house was inspected. We passed. With My papers signed we left - military life headed to Idaho. 6 months later my wife started getting phone calls throughout the day ... Every day. A... |
I.C. System, Inc. Debt collection communication tactics used obscene/profane/abusive language February 1, 2017 - I received a missed call from IC Systems regarding a collection account. I returned the call to gather some information from the agency. Upon contact with the agencyi was treated like the scum of the Earth. I simply requested validation of the debt from the agent and was told it was previously sent out. I asked how could it have been sent if this was my first contact with the agency. The agent proceeded to inform me validation was sent on -/-/2017. I advise the agent I had n't received any communication from their company and again this was my first contact. I informed the agent whatever she... |
Evergreen Professional Recoveries, Inc. Debt collection communication tactics used obscene/profane/abusive language January 31, 2017 - On -/-/- I called in to Evergreen Professional Recoveries to pay off an account they had under my name. I paid the balance in full, and was told that I would be receiving confirmation of this within 7-10 days. I waited 10 business days before calling back on -/-/2017. I was informed at this time that the letter had not been sent out, but it would be the following day, and that I should expect to receive the confirmation letter no later than Friday, -/-/-. I waited until Monday - still no letter. So I called again. This time, I was told I would be emailed the confirmation within ... |
Synchrony Financial Debt collection communication tactics used obscene/profane/abusive language January 20, 2017 - - uses abusive language in the way they attempt to collect a debt. They are very aggressive and intimidating in their manner. They need the money NOW and insist on getting your banking information before they send you written acknowledgement of your arrangement. They have REFUSED to send me a written acknowledgement of our arrangement and they said it was due to an " open complaint ''. I stated that my complaint had nothing to do with our arrangement and that I was entitled to file a complaint every time they were nasty to me and I would continue to do so until they changed therir tactics. ... |
American Capital Enterprises, Inc. Debt collection communication tactics used obscene/profane/abusive language January 15, 2017 - I received a notice of an outstanding debt I forgot to pay when I moved in -/-/-. I immediately called American Capital. The number was not in service. I called again on -/-/- a weekday and it worked. I spoke to -, the person on the notice, and requested he investigate the debt as I thought it was paid. He said he would do so and call me back. On -/-/- I called again and left a message for - as I had not heard from him. I called again on -/-/- and left another message for -. Between -/-/-/-/-, I received at least 3 phone messages from someone named - ... |
California Business Bureau, Inc. Debt collection communication tactics used obscene/profane/abusive language January 11, 2017 - I was served a law suit for a medical bill. My wife and I found money to use to settle this bill we had allowed to go delinquent. My wife called into the agency to attempt to settle the dept. The company took her payment information and told her that they would withdraw the lawsuit. I later called in to request verification in writing that if we paid the debt with them the lawsuit would be removed. The agent, - -, proceeded to become rude and question why i would allow my wife to proceed if i disagreed. I then told him i was uncomfortable with the deal multiple times and he kept interrup... |
New Century Financial Services, Inc. Debt collection communication tactics used obscene/profane/abusive language January 10, 2017 - The company has sent multiple threatening letters indicating various grave consequences and presenting information in misleading ways. A previous letter they sent said failure to address a debt could lead to imprisonment. In their most recent letter, they state that they have no obligation to validate the debt as I requested in a letter to their office. I also informed the debt collector that the debt was most likely already out of the statute of limitations since the original judgement was made in 2004. They responded that debts can be valid for up to twenty years without confirming or denyin... |
Pressler & Pressler, LLP Debt collection communication tactics used obscene/profane/abusive language January 10, 2017 - The company has sent multiple threatening letters indicating various grave consequences and presenting information in misleading ways. A previous letter they sent said failure to address a debt could lead to imprisonment. In their most recent letter, they state that they have no obligation to validate the debt as I requested in a letter to their office. I also informed the debt collector that the debt was most likely already out of the statute of limitations since the original judgement was made in 2004. They responded that debts can be valid for up to twenty years without confirming or denyin... |
Phoenix Financial Services LLC Debt collection communication tactics used obscene/profane/abusive language December 29, 2016 - Abusive, disrespectful, demeaning statements were made. I asked how we could settle the debt and the person stated, " what are you going to do - avoid us like the other 24 debts you have? ''... |
Kinum, Inc. Debt collection communication tactics used obscene/profane/abusive language December 27, 2016 - After paying the bill in full via their website and validating that it cleared my account the following day I received a phone call from them two weeks later on my cell phone stating they had no record of this activity. After giving them my acct and auth numbers, I pressed the agent and found out that it can take 30 day 's to process. The agent wanted me to send a copy of it clearing my bank account. Essentially they were making their problem my problem. The agent then asked me why I was berating them the day after -. When I asked to speak with their supervisor, the agent said they were a s... |
I.Q. Data International, Inc. Debt collection communication tactics used obscene/profane/abusive language December 23, 2016 - From the very first time the collection agency IQ Data International contacted my, they were very rude when talking to me. They talk down to me, constantly tell me " It 's not our fault that you did n't pay your rent, learn to pay your bills '', and say other demeaning things. They eventually stopped making contact after I continuously hung up on them when I realized who was calling and eventually stopped answering the calls. However, in an effort to clean up my credit, I have reached out to IQ Data this year in order to set up some type of payment arrangement and I was told " this is not cust... |
QC Holdings, Inc. Debt collection communication tactics used obscene/profane/abusive language December 15, 2016 - I received a threatening phone with a voice mail message on Friday, - - 2016. I returned the phone call and spoke with a gentleman and told him not to call my number again. The became disrespectful, and stated that I should pay my bill and that he would not respect my wishes and would/has continued to call my number. The gentleman is calling from - - - -. The gentleman is not aware of my circumstances and should n't assume that everyone 's a dead beat. When I took this loan, I had nearly a $10000.00 annual income. I 've since fallen on hard times and barely have a roof over... |
First Choice Assets LLC. Debt collection communication tactics used obscene/profane/abusive language December 2, 2016 - The person calling me from this number ( - ) made threats to me over the phone. They asked me for my social security number, a bank account number, and birth date, and when I asked for them to mail me documentation in the mail, they refused. I feel very uncomfortable with their process and the fact that they had my personal information. I would like this to be investigated. This is the website for their company that they gave me : -/... |
I.C. System, Inc. Debt collection communication tactics used obscene/profane/abusive language November 30, 2016 - Me & my fiance were contacted by a collection agency yesterday afternoon, and feel we were treated unprofessional, inappropriate, & the issue was not taken care of. We felt uncomfortable releasing personal information about ourselves over the phone first of all. Second, the case workers were very reluctant to give us information on how or who we can contact in order to resolve the problem. Overall we feel that we could have been treated more professional.... |
I.Q. Data International, Inc. Debt collection communication tactics used obscene/profane/abusive language November 29, 2016 - My girlfriend and I moved from an apartment complex 4 months ago. -. The local police and apartment complex were notified. We moved out of the apartment a week later in fear for our well being. Today, my girlfriend was contacted and and verbally assaulted by multiple employees from IQ Data International. Stating that if she does n't make a full payment of $ - bad things will happen, along with a slew of curse words. She called back to get more information and was again verbally assaulted. My girlfriend contacted the apartment complex and the manager felt bad about the whole thing but sai... |
Credit Bureau Systems, Inc. Debt collection communication tactics used obscene/profane/abusive language November 22, 2016 - I originally tried to pay this bill to the hospital - ( orignal owner of my debt ). I had - and was waiting to get a few pay checks to get caught up. I know I owed this money, not trying to get out of that. I received a bill from - and I called in ( being proactive ) and I paid my bill in full. I also asked them to make a note on my account that I attempted to pay the bill to the original debt owner ( hospital - ). The lady handling my case was rude to me and called me goofy for wanting that noted. Then she hung up on me. Rude to me and calling me names when I am paying my bill in ... |
Valentine and Kebartas, Inc. Debt collection communication tactics used obscene/profane/abusive language November 19, 2016 - Between the time of - and - ( - - - ) on -/-/2016, I received a call from the phone number -. I spoke to a lady there. She did not give a clear description on who she was calling regarding. She told me that my credit card was n't going through, etc. I was transferred to her supervisor. Her supervisor told me that he could not take half of the payment after I offered to pay half. He said I was " calling his bluff. '' He raised his voice and said " - wants this NOW '' and " you can not pay half. '' period. You owe a debt. you pay it. I informed him the line was recorde... |
Capital Accounts, LLC Debt collection communication tactics used obscene/profane/abusive language November 18, 2016 - On multiple occasions I was harassed by a representative of Capital Accounts. This debt is related to a medical bill. I told the representatives that I was not aware of owing this money as I have insurance dental coverage that would cover any bills and that this needed to be submitted to my insurance. They told me that the provider is n't required to submit it to insurance, they just do that as a courtesy. That is inaccurate. I requested verification of the debt and they never provided it. They continued to call me while I was at work and use abusive language and still have provided no documen... |
Armor Systems Corporation Debt collection communication tactics used obscene/profane/abusive language November 17, 2016 - I called Armor Systems Corp., a debt collector, to inquire about the contact information for - -. - ( the debt holder ) so I may proceed with verifying the actual debt. I spoke with a manager, - -. She refused to give me the contact information for - -, belittled me, used a condescending tone, was nasty, mean spirited, and down right verbally abusive. Her level of unprofessionalism was shocking. Her abusive words brought me to tears. - told me that she " would not give any information until I pay them some money ''. Thousands of people do not have health insurance/cover... |
The TRAF Group Debt collection communication tactics used obscene/profane/abusive language November 17, 2016 - I CONTACTED A-1 COLLECTIONS IN - NJ AFTER DISCOVERING A DEBT I OWED THROUGH MY CREDIT REPORT. THE REPRESENTATIVE I SPOKE TO ( - - ) IMMEDIATELY SHOWED AGGRESSIVE BEHAVIOR OVER THE PHONE. I FREELY SUBMITTED ALL THE INFO THAT I HAD BUT HE CONTINUED TO ACT IN THIS MANNER AND FINALLY ACCUSED ME OF NOT COOPERATING TO HANDEL THE MATTER AND PROCEEDED TO HANG UP ON ME. LET ME NOTE THAT I CALLED THEM NOT THE OTHER WAY AROUND. I FIND IT FRUSTRATING THAT I WAS BEING ACCUSED AND TREATED POORLY WHEN I WAS THE ONE TRYING TO CLEAR THE MATTER UP. THIS INDIVIDUAL SHOWED BULLING TACTICS TO E-ERCISE HIS... |
National Credit Systems,Inc. Debt collection communication tactics used obscene/profane/abusive language November 16, 2016 - I paid off a debt with National Credit Systems. They repeatedly have refused to send me a confirmation of payment. I called and spoke with a representative whom told me I would be able to receive it the following day. I then called back, and the representative and supervisor were extremely rude and would not allow me to receive my email.... |
Alpha Recovery Corp Debt collection communication tactics used obscene/profane/abusive language November 10, 2016 - I received a call from Alpha Recovery Corp saying that I still owed debt on a credit card that I had 2 years ago, I was under the impression that I had paid off that card in full, it turns out they had an old address on file so I didnt receive anything about it. When they asked me to pay I said that I would pay it this month and if I could n't pay the whole amount I would at least pay part of it, but that I would like a paper bill mailed to me and I gave her my current address. Since there are so many scammers out there, I never just give people money over the phone, I wanted proof of what I o... |
ProCollect, Inc Debt collection communication tactics used obscene/profane/abusive language October 28, 2016 - I called to try to settled a debt collection with the agency. The first lady name was - -. She was extremely rude and would not let me make a payment. She talked down to me, had an attitude, talked over me while I was asking questions, and she also hung up in my faced. I called a second time and asked to speak to someone else. The - lady was even more rude and had an attitude and also hung up in my face. I ended up calling a total of 7 times and still received horrible service and still did not get to make a payment. They would not give me a new agent to handle my account and basicall... |
Fidelity Properties Inc. Debt collection communication tactics used obscene/profane/abusive language October 25, 2016 - Early this morning I was contacted by an agent, who did not identify herself as a collector. I figured it out during the conversation. She was trying to collect a debt that I believe I have already paid. I am In the process of getting my reciepts in order. How ever I have had no payment agreement with this company even though the send me letters stating this. I have paid their clients directly. Many of there letters list the original creditor as Various Accounts. I know this is in violation of the FDCPA. This agent refused to let me talk and continued to talk over me. I believe her intent was ... |
Sterling Jewelers Inc. Debt collection communication tactics used obscene/profane/abusive language October 19, 2016 - I was call by - for a debt for a jared account I was threatened over the phone but never made a complaint but i have records of paying this collection dept. - took my payments for collection now 2 years later - has taken up collection for jared ... this is very suspect ... that is why I am writing this statement Thank you... |
Gold Key Credit, Inc. Debt collection communication tactics used obscene/profane/abusive language October 17, 2016 - Stated their company does not maintain a " Do Not Call '' list after I asked. Stated they have the legal authority to call a cell phone after I informed them not to contact me on that phone. Ignored the National Do Not Call registry. Refused to answer all of my questions without me first stating my name. Stated they will call again. http : //www.goldkeycreditinc.net/... |
Capital Accounts, LLC Debt collection communication tactics used obscene/profane/abusive language October 13, 2016 - Representative by the name if - - called my husband from Capitol Accounts very rude on the phone and using obscene language. I called the company at - spoke with - advise her on what happen she transferred me to supervisor - I advise him on what happen he did n't sound like he really cared or was concerned.... |
National Credit Systems,Inc. Debt collection communication tactics used obscene/profane/abusive language October 7, 2016 - The agent was very rude and unprofessional also unwilling to listen to me took control of the whole conversation and hung the phone up while I was still talking, also I asked to speak to his supervisor and all that happened was he used a different name but was the same individual the agent name is " - "... |
Action Collection Service Debt collection communication tactics used obscene/profane/abusive language October 6, 2016 - I received over - phone calls from debt collector and with each phone I requested a written verification of what the debt was and how much the total was for. Each time I was assured that the notice would be sent, I verified they had the correct address to send me said written verification. I have never received anything in writing from them, only phone calls and at times harassing phone calls calling me " stupid '' and threatening legal action. The agent 's name was -, and he called me in - of 2015, he became abusive and aggressive when I told him I needed one more week to satisfy the... |
Med-1 Solutions, LLC Debt collection communication tactics used obscene/profane/abusive language September 19, 2016 - This is the - company that has done this. Both were collecting for -. I answered the phone, said that I was myself and the caller asked me for my date of birth. She called me. Her caller ID did n't say Med-1, even if it did that 's no guarantee. I have no idea if Med-1 is legitimate, only that I get statements from them purporting to be collecting for -. I get many collection contacts for -, I have no way of knowing if any are legitimate. It is completely inappropriate for a debt collector to request my personal information and opens the door for multitudes of phishing scams if i... |
Messerli & Kramer P.A. Debt collection communication tactics used obscene/profane/abusive language September 17, 2016 - The company is Messerli and Kramer, a debt collector. They took over the account I had with - - that was sent to - -. The original amount, according to my credit report was $3200.00. I paid - payments of $100.00 to Messerli/Kramer. When I called them the week of - -, the representative was very rude. Told me the balance was $ - My payment had stopped on - of 2015 - I have written proof of payments from my Credit Union . According to the balance, they have issued unauthorized charges of interest of approximately $1000.00. I told the representative, -, that I i... |
USAA Savings Debt collection communication tactics used obscene/profane/abusive language September 7, 2016 - - - - ( - ) stole my car without due cause. In the process, they stole over $810.00 in cash between my - cars and other personal items ( such as my personal finance information used to finance my auto loan ). An 'investigation ' was 'conducted ' and the result was no money was stolen. This is 100 % false and is theft. I have audio recordings of other unfortunate individuals stating they too had items stolen out of their vehicle.... |
Credit Consulting Services, Inc. Debt collection communication tactics used obscene/profane/abusive language September 5, 2016 - On Thursday - - 2016, I was called by Credit Consulting Services at -. I returned the phone call at approximately - on Thursday - - 2016. My first complaint was against the same company the other day, but then I remembered that they also called for - bills of mine that they have. It was the same representative who was rude and her supervisor who was rude and would not help me as I demanded her and I to switch roles and see how she liked how her employee acted towards me. The employee seemed like she did n't care about her job and thought it was a joke as she went ; " hhhhh... |
Evergreen Professional Recoveries, Inc. Debt collection communication tactics used obscene/profane/abusive language August 30, 2016 - We had paid the account over a year ago with a cashier 's check and had not received any bills so assumed the account was closed. - - from Evergreen Professional Recoveries contacted me at my work. I explained the situation and she was very aggressive. She said if I did not pay the bill with a credit card over the phone she would immediately report to the credit bureau. She proceeded to yell at me and be abusive accusing me of lying. I immediately called the company which we owed the bill to and will be paying them directly. It was completely unacceptable behavior.... |
Northeast Recovery Solutions, LLC Debt collection communication tactics used obscene/profane/abusive language August 30, 2016 - I received a voicemail message on - -, 2016. The message stated that the caller was calling in reference to a complaint pending against me in - -. The caller stated my name and left a call back number. The caller also contacted - family members on this day leaving the same message. On -/-/2016 the caller contacted another family member with the same message and called me. I answered the call which was a recording and then called the call back number. Upon speaking to a male representative, I verified my name and asked to have my number and family member 's number 's remove... |
Phoenix Financial Services LLC Debt collection communication tactics used obscene/profane/abusive language August 30, 2016 - The following " Items '' was disputed with the Credit Reporting Agency ( s ) it came back has being verified. These Items are identified as # - and # - which were reported on -/-/2016 and said to have been opened on -/-/2016, they are Items not Accounts, from my belief. These Items have no Consumer Protection Law right to be reported on my private consumer credit report. Nor have your agency been given any Direct Prior Consent to " Communicate, 1692a ( 2 ) '' any information regarding me to anyone by any means. You have violated me and the Consumer Protection Laws, specifically the F... |
Direct Capital Debt collection communication tactics used obscene/profane/abusive language August 25, 2016 - Multiple people called from Direct Capital, claiming to have an account of over $11000.00 in my name for a bad check, said they would settle for $1000.00. They also claimed they were a mediation company and did not have any information other than the amount owed. Would not give me any information regarding the account or what it was for - when I asked for more information and documentation, I was hung up on by a representative as well as a supervisor. I recorded the conversations for documentation. I called back 3 times, each time to be yelled and berated by the representative. I told them... |
Northern Alliance Management, LLC Debt collection communication tactics used obscene/profane/abusive language August 20, 2016 - Northern Alliance Management with telephone numbers - and - constantly calls my cell phone repeatedly When I returned the to - - she transferred me to some who was rude, threatening and hung the phone up on me. I called back to speak with the employee but then they just kept me on hold for a long period of time. When asked if they could send me something in writing that 's when the employee became rude. He quoted me owing - different amounts that I supposedly owe, so I asked for something in writing and that 's when the employee became rude and hung up the phone on me.... |
Meade & Associates, Inc. Debt collection communication tactics used obscene/profane/abusive language August 12, 2016 - Refused to send verification of debt via mail after I repeatedly asked and told them I have not received anything through the mail in over a year. Debt collector then told me I was lying and told me not to waste his time so he could move on to someone who actually wanted to pay their bills. Refused to let me speak and laughed at me when I started getting frustrated.... |
SECURITY CREDIT SYSTEMS INC Debt collection communication tactics used obscene/profane/abusive language August 9, 2016 - I was on a payment plan with this agency for a debt and they wanted me to pay more and repeated called and repeated told me what a loser I was because I could pay more than what I was ( I was and am unemployed ). They then just stopped taking my auto payments and continue to call and send letters. I have asked then not to contact me via phone repeatedly and wrote letters requesting my original payment plan. They ignore it and keep sending me the same letter saying I have ignored them. If I would have been on my payment plan from when they stopped it this debt would be paid. I can even put into... |
Citibank Debt collection communication tactics used obscene/profane/abusive language August 4, 2016 - I received a call from - - - or as they call themselves -. I was told that I have to pay my Citibank Bill immediately or they will pad lock my front door and the sheriff will be coming to arrest me. I then called one of their offices, and spoke to a - - who claimed to be the COO. He became belligerent and cussed at me. He told me that is why I am in collections because I am a loser. My - year old daughter heard this as the call was on speaker phone. She started crying and asked why this mean man was calling you a loser Mommy.... |
United Collection Bureau, Inc. Debt collection communication tactics used obscene/profane/abusive language August 4, 2016 - I received a call from United Collection Bureau or as they call themselves UCB. I was told that I have to pay my - Bill immediately or they will pad lock my front door and the sheriff will be coming to arrest me. I then called - of their offices, and spoke to a - - who claimed to be the -. He became belligerent and cussed at me. He told me that is why I am in collections because I am a loser. My - - - daughter heard this as the call was on speaker phone. She started crying and asked why this mean man was calling you a loser Mommy.... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics used obscene/profane/abusive language July 28, 2016 - I received a call about a week ago regarding a bill from - that I truly believe was taken care of months ago. I requested a validation of the debt because of this and the collector refused. I continued to ask for validation and why he could n't provide it. He became very heated and argumentative at which point I ended the call as I was not going to tolerate the yelling. He immediately called me back and said " our call must have been disconnected '', which clearly was not the case. He continued to be loud and argumentative. He then indicated that he was marking my account as refusal to pa... |
USCB Corporation Debt collection communication tactics used obscene/profane/abusive language July 25, 2016 - I was in good standing, had some financial problems after a few deaths in the family, called asked for a deferred payment since I only owed less than $200.00 ( - more payments ) and I was n't even 1/2 through the class was told ok but they took it out of my acct any way putting my account in the negative, when I called again and asked why it happened I was cursed out, called all types of names and that I do n't want to pay. So I cancelled from credit union that they can no longer withdraw funds from my account, then that followed with more threatening phone calls until I had my number cha... |
CMRE Financial Services, Inc. Debt collection communication tactics used obscene/profane/abusive language July 20, 2016 - they refused to answer questions and then hung up on me at exactly -. They were very rude and wouldnt explain their poloicies.... |
National Credit Systems,Inc. Debt collection communication tactics used obscene/profane/abusive language July 14, 2016 - I am a - and I called National Credit Systems - Inc. with a client multiple times and have repeatedly been treated poorly, but my phone call today was by far the worst I have ever experienced. I made an offer on behalf of my client and was told that the balance was at - in spite of the fact that she received a - off letter that was not honored due to a time limit issue. In my client 's defense, she did not receive the letter on time before the time expired. The collection agency added a $1400.00 collection agency fee and I simple asked the supervisor if she was aware that they we... |
ProCollect, Inc Debt collection communication tactics used obscene/profane/abusive language July 7, 2016 - This man was talking over me and I was asking for general information about the debt that he is trying to collect. - - from ProCollect... |
Citibank Debt collection communication tactics used obscene/profane/abusive language July 6, 2016 - This debt collection company just called me and threatened to sue me to collect an alleged 23 year-old debt I purportedly owed to the Goodyear Tire Company. When I asked for the date of the alleged credit extension, I was told " 1993 ''. Then, when I explained that I did n't think I owed the debt and asked why no one had contacted me and/or sued me before regarding this matter I was told that my statements were " an indication of my terrible moral character '' and that they would " come after me, my [ social security ] income, and my property ''. Before I could say anything else, the caller hu... |
Renton Collections Inc. Debt collection communication tactics used obscene/profane/abusive language July 1, 2016 - SOMEONE FROM RENTON COLLECTIONS CALLED ME AT WORK, AND USED LANGUAGE THAT WAS MOCKING AND DEGRADING.... |
CMRE Financial Services, Inc. Debt collection communication tactics used obscene/profane/abusive language June 28, 2016 - I am a single mother and my son was in and out of the hospital from - due to breathing related issues. As a single mother, I found it increasingly challenging to provide the financial means necessary to care for him outside of my standard monthly cost of living. Unfortunately, I do not get assistance from my son 's father for his care and upbringing. This lead to some medical bills being forced into collections- some that I had no idea I owed on. Not only did CMRE have an address on file for me that is not even mine, your customer service representatives threatened me and refused to even wo... |
Capital Management Services, LP Debt collection communication tactics used obscene/profane/abusive language June 24, 2016 - Capital Management called me today on a credit card matter that I thought was taken care of. It is not on my credit report at all. No where to be found. The person first called me at work which number I have never given to anyone but my loved ones and my daughter 's school. He then called me on my cell and started to threaten me by saying rude remarks about how this needs to get paid no matter what the case and the fact that he would pay a bill unlike me. He got very nasty when I asked for a letter when I have n't received any of them from before. He wanted to email it to me but I have rights ... |
Professional Adjustment Corp. of S.W. FL., Inc. Debt collection communication tactics used obscene/profane/abusive language June 21, 2016 - I pulled my credit report so i can finally clear up my credit and the rep lisette was very rude and nasty towards me because she stated I took none of her calls when she tried to contact me which I have call block on my phone do to the phone number belong to someone else and if not in my contacts I explained to her I had insurance during those periods ive been scammed before and she said theres nothing they can do rude ... |