Synchrony Bank Consumer Loan Complaint

Installment loan Managing the loan or lease

Synchrony Bank Consumer Loan department,

Installment loan Managing the loan or lease Virginia

I took a loan with Care Credit at my dentist 's office for paying for an expensive 18 month treatment. I was told the loan was interest free. Now I am paying interest each month. My balance of nearly $1000.00 does not go down very much. Making payments on time is difficult. I ca n't get a history of my account or what I agreed to.

Synchrony Bank customer in Virginia
Dec 14, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Synchrony BankComplaint HistoryComplaints9/201510/201511/201512/20150246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony BankManaging the loan or lease45.0%50.0%5.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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