Review and Analysis of over 3,104 financial product complaints in District Of Columbia
| Company | Complaints |
|---|---|
| Bank of America | 331 |
| Wells Fargo | 221 |
| Citibank | 199 |
| Equifax | 176 |
| Experian | 151 |
| JPMorgan Chase | 146 |
| Capital One | 110 |
| PNC Bank | 102 |
| TransUnion | 99 |
| Ocwen | 77 |
| SunTrust Bank | 67 |
| Navient | 64 |
| Nationstar Mortgage | 58 |
| Amex | 50 |
| Ditech Financial LLC | 48 |
| GE Capital Retail | 39 |
| U.S. Bancorp | 39 |
| TD Bank | 36 |
| M&T Bank | 28 |
| Discover | 27 |
U.S. BANCORP Debt collection attempts to collect debt not owed debt is not yours February 10, 2018 - I informed - - - - that this debt is not mind and the did not respond to my debt verification and validation communication i sent them. Instead they send the debt to - -. This is not my debt... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report reinserted previously deleted info April 10, 2017 - Transunion customer service US handling would not help and take care of the negative inquiries reporting to my credit report. which are - and - I will like them removed... |
AmeriHome Mortgage Company, LLC Mortgage loan servicing, payments, escrow account April 7, 2017 - Since -/-/2016 I have been in a fight with AmeriHome Mortgage about them not paying my property taxes from my escrow account. I have received tax bills from - showing delinquent and current taxes owed. When I call AmeriHome they insist there are no taxes due. I have advised them that they had the wrong parcel # ( - ) on my account information and the correct parcel # ( - ) as shown in the documents I signed at closing and as shown on the tax bill. They have been saying for 5 months now they are checking with - Tax office to verify parcel #. At least that is the story I get every ... |
U.S. Bancorp Credit reporting incorrect information on credit report account status April 5, 2017 - This item came back as belonging to me. I paid off this credit card and its showing I owe a balance of $180.00 and charge-off. I have attached my last statement where it show 's $0.00 this account never went into a charge-off status. Please remove from my credit reports.... |
Citibank Credit card delinquent account April 5, 2017 - I have a Macy 's credit card which is serviced through Chase. On -/-/2017, I paid my balance in full of $500.00 and assumed that I had a - balance. On -/-/2017, my card was charged $9.00 in interest charges and on -/-/2017, my card was charged $2.00 for a " minimum interest charge, '' and was again charged $2.00 on -/-/2017. I received emails from Macy 's to login and check my statements, but since I knew that I paid my balance in full in -/-/- and had not used my card to purchase anything, I did not feel the need to login to my account ( their website is very confusing... |
Barclays PLC Credit card customer service / customer relations March 28, 2017 - I currently serve as an - in the U.S. -. I wanted to bring to your attention to a cancellation of Servicemembers Civil Relief Act ( SCRA ) benefits by Barclays Bank on their - that will likely put many servicemembers in a financial bind, and at the very least is an abuse of those servicemembers ' good faith and trust in Barclays as a financial institution and lender. A little over a year ago, I, along with many friends currently in -, opened a Barclays Gold - with an agreement that the SCRA benefits afforded to me would include a 0 % interest rate on both old and new purchases... |
Santander Bank US Bank account or service using a debit or atm card March 26, 2017 - My debit card was lost and somehow someone was able to get my PIN and use the card to make bogus deposits and then shortly after withdraw the funds. I told the bank when I logged in to see my balance and saw this huge overdraft of over $6000.00. I explained that I did n't know the card was gone and that I had nothing to do with what happened. All of the withdrawals took place in Pennsylvania and I live in Virginia and work in -. The bank claimed they did an investigation which I doubt and they expect me to pay back something I never got. I filed a police report with - County 's financi... |
SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account March 17, 2017 - I 'm confused as to where SunTrust is on my appeal of their alleged denial of my modification request submitted in -/-/-. This may relate to my appeal filed in -/-/- and is in file complaint history Case number : -. The -/-/- SunTrust letter on file with the CFPB discusses a missing - and completed tax returns. This is the email trail and document submission to Suntrust sent on -/-/-. -/-/- Please see my letter on the continuing bad treatment from SunTrust. No representatives from SunTrust have called me and the data I have submitted is complete. 0n -/... |
Citibank Credit card billing disputes March 17, 2017 - On -/-/2016, while in -, I purchased a leather jacket for $1300.00, which was to be shipped to me, so I left the merchandise with the vendor. The next morning, I realized that I did not want the item, so I went back to the vendor to ask that he not ship the item and provide me with a credit back to my account. The vendor refused to provide a refund and stated that he would only be able to do so AFTER he shipped the item to me and I was able to return it to him. I filed a dispute with Citi Credit Cards and received a provisional credit while they conducted their investigation. I provided... |
SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account March 15, 2017 - I recently applied for credit and to my amazement, saw that you are still reporting me as being late - even though in -/-/2016, a representative from Suntrust agreed I had never been late, said the fault was Suntrust 's, apologized, and assured me Suntrust would clear the errors with the credit bureaus. Explanation : When I purchased my home, my loan payment was $1200.00 then it adjusted to $1700.00 in -/-/2016 without notice. I never received notice that it changed. I made my payment on time each and every month, but because of the amount Suntrust accepted the payment but did not c... |
Citibank Bank account or service making/receiving payments, sending money March 9, 2017 - After receiving several threatening phone calls from -, I gave them bank information via email. They proceeded to collect on a debt which was previously paid. When I contacted the banks ( - - - and CitiBank ), I provided the previous payment information, including a forgiveness of debt statement from the IRS. I let the banks know I was being called and threatened with arrest even though the bill was in dispute. Based on my email, those banks paid the collection agency. Now they are harassing me on the phone, they know I am - and lost my job.... |
Wells Fargo & Company Credit card billing disputes March 9, 2017 - On - -, I requested an investigation into a charge on Wells Fargo credit card. This charge was for a rental car that I did reserve but I was charged an additional $300.00 " vehicle inspection fee '', a charge that I did not authorize and one that was over 3 times the amount of my original bill. When I filed the dispute with Wells Fargo, my credit card account was immediately restricted and I was no longer able to access my online credit card account. After following up with a Wells Fargo representative about regaining access to my online account and statements, the representative told ... |
I.C. System, Inc. Debt collection disclosure verification of debt not given enough info to verify debt March 8, 2017 - On -/-/2017 I received a call ( first contact ) from IC Systems on behalf of -. They provided incorrect information about my cancellation date and associated charges. On - I submitted a formal written dispute, including proof that their information was false and requested that the debt be verified. The letter was sent via registered mail and received on -/-/2017. I did not receive any response. Instead they reported and unverified delinquency to the credit Bureau and violated my fair credit reporting rights.... |
LoanDepot Mortgage application, originator, mortgage broker March 7, 2017 - Hi I was contacted by a loan officer at Loan Depot named - and he's a -. He tried very hard to get me into a 10 ARM even though I said that was not what I wanted. When I pressed him that I wanted a 30-year fixed he said "great news, I can put you in a 30 year fixed that's "only" $- more than the payment you have on your loan with 27 years left. And I wasn't taking money out! The closing cost was - but great news he'll knock - off and roll it into the loan! So he wanted me to pay $-/month higher and do so for 3 extra years. He called me again today. That's how I got his... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine March 7, 2017 - I received collection notices from ERC Collections ( -/-/- ) reference # - due to a - ( cable/internet ) for $300.00 with - # -. I 've disputed this - bill that was placed on my account since move-in date as I 've been calling - since since -/-/- regarding the internet service not working properly. I was told by various customer reps at - that my notes/records of speaking w - reps on internet issues/relocation fee issues have been erased and no longer on Comcast.I have photos of call logs, photos of internet not working properly and records stating my compla... |
Citibank Bank account or service deposits and withdrawals March 6, 2017 - 1 ) Like millions of -, we are subject to take the Required Minimum Distribution ( RMD ). We received a check from our pension fund manager and deposited it with Citibank on -/-/-. Of the total of almost $45000.00, only $8000.00 was immediately available. $200.00 became available on -/-/- $400.00 on -/-/-, $4400.00 on -/-/- and $31000.00 on -/-/-. Citibank earns interest on our money by delaying deposit to our account. How do they establish the formula for how much money becomes available immediately? Why, if the payor is a reputable, well financed insti... |
Wells Fargo & Company Mortgage credit decision / underwriting March 2, 2017 - -/-/- changed insurance to - - -/-/- Insurance disbursed was - - where is that monies ) You said a partial refund was deposited into my escrow -/-/- of -. So that mean I should have been over my escrow amount. So I should have gotten a refund. Escrow statement dated -/-/- my - payment is - Escrow statement dated -/-/- my Current payment is - That is not my current payment. I am payment more for my Mortgage then suppose to based on the Escrow statements. Where is he refund. Someone is doing something with this money.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 1, 2017 - On - -, 2017, I contacted Specialized Loan Servicing LLC ( " SLS '' ) to pay down my mortgage by $250000.00 and have the monthly payment recalculated ( " recast '' ). The representative told me to fax SLS a letter requesting the $250000.00 pay-down and loan recast, and the loan investor would then be notified and have 30 days to respond. I faxed the letter on -/-/17, and followed up with SLS two weeks later. The representative confirmed that SLS had received my letter, but that the investor still had two weeks to respond. On -/-/17, I contacted the company again and was n... |
Loan Care Mortgage loan servicing, payments, escrow account February 26, 2017 - In short, our Title Company and original Mortgage Company both paid our real property tax for the second half of -/-/- (due on -/-/-)- paying double for our 2nd half property taxes and depleting our escrow account. Additionally the original property tax amount that was supposed to be withheld was based on a -/-/- DC appraisal rate (not our new development home), so there was additional property taxes needed to be paid. The Loan was transferred to LoanCare- in late -/-/-, and they immediately decreased our loan amount by - a month. I called and asked them why they d... |
U.S. Bancorp Credit card billing disputes February 20, 2017 - Yet again US Bank has fraudulently posted a charge of - from - on my account despite having information A. That amount was never authorized in the first place and B. The item was promptly returned with documentation provided via - tracking -. US Bank lied and denied they received this information. I am tired of the lies, deception, false statements, and bad faith being exhibited by this vicious bank. Am trying to close this account out and they continue to try to attach false charges to it. I want the - plus interest refunded to this closed account immediately. The bank is pr... |
U.S. Bancorp Credit card billing disputes February 20, 2017 - US Bank has charged unauthorized charges back to an account they closed. They are not legitimate and continue piling on unathorized charges to a closed account to fraudulently increased the amount owed on this account. All i want is a truthful balance so it can be paid off and I can be rid of this terrible Bank but they keep cheating denying due process on disputes that were open before the closure. This arbitrary process of charging a closed account and accunumlating fraudulent interest on top of it must stop now.... |
Wells Fargo & Company Bank account or service account opening, closing, or management February 15, 2017 - In - of - an account was opened at Wells Fargo in my name using my address. A check for $12000.00 from the District of Columbia for a tax return for - was depositied and then withdrawn via the ATM in a span of five days. There are only three people in the country with my name. I had a mortgage account with Wells Fargo but no bank accounts. Wells Fargo did not adequately take measures to prevent this identity theft and my total loss of this tax refund.... |
U.S. Bancorp Credit card billing disputes February 13, 2017 - US Bank has failed to ivestigate inaccurate charges that are listed on the attachments. The lied about faxes sent in relation to the charges. They claimed to of never received them despite fax receipts. The failed to provide documentation as to why - was denied without any reason. The reason is it wasnt a vaild charge. I am happy to part ways with US Bank but on equal terms. They must credit me - to card ending in -. If there is a surplus on this card, it can transfer to to another US Bank card. I plan to pay them in full once the disputes are resolved.... |
Bank of America Bank account or service account opening, closing, or management February 9, 2017 - Yield to High Deposits, Rewards, Missed Deposit and Reserves Prompted Balance Precision Balance Amounts - -, - to - -, - Balance $75000.00 Receipt deposits $12000.00 to - Balance >= $1,000,000 Deposits Credit though not in receipted >= $1,000,000 to >= $1,000,000, >= $1,000,000 BOA Revenue and Reserves Balance >= $1,000,000 - to - - - and Reserves Balance >= $1,000,000 At account opening interes computation on interes is calculated on combined account from checking and saving Bank errors are found on interes computation yielding is daily can not... |
Bank of America Bank account or service account opening, closing, or management February 8, 2017 - Complaint on Yield to High Deposit, Rewards, Missed Deposit and Reserves Prompted Balance At account opening interes computation on interes is calculated on combined account from checking and saving Bank errors are found on interes computation yielding is daily can not presumably tune to - 0r 366 days and is contradiction to 12 months APY computation notion Actual Rate interes on receipted deposits base on relationship from - to Present, - $12000.00 to $40000.00, should come out to not below 20 % daily Beside prompted and position Bank of America to become number - twice in pri... |
SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account February 8, 2017 - SunTrust Mortgage changed the technology on their e-Pay system around -/-/2016. Since that time my mortgage loan account has improperly not shown my current payment due on e-Pay on the first of the month. Every month now - shows my - of month payment due AFTER I have paid it! I have spent numerous wasted hours on the phone with loan servicing staff who are unable to fix the problem and who are unwilling to own the problem. And around mid-month each month I am improperly billed for TWO payments - the current month AND the next month 's payment..... |
Bank of America Bank account or service account opening, closing, or management February 7, 2017 - After incurring an unwarranted fee, I attempted to close my checking account. I requested that my remaining funds be distributed as $150.00 in cash and the remainder in a check. I signed for $150.00 and was handed a cashier 's check for what I thought was the remainder, which I was charged a $10.00 fee for. Later in that week I was sent an overdraft notice, saying that I was $150.00 overdrafted. I attempted to determine how this could be online, but BOA had canceled my online account which prevented me from accessing my financial records to verify. When I went to the bank, after waitin... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute February 6, 2017 - -/-/2017 - - -. - TransUnion LLC - - -, PA - Cc : Consumer Financial Protection Bureau - -, IA - Re : - File No. - Dear -, The purpose of this letter is to request full restitution for my personal loss. I believe that I was - of the affected consumers who was : '' Deceived of the value of credit scores TransUnion and its affiliates sold '' - ( CFPB, -/-/2017 ) '' Deceived into enrolling in subscription programs '' - ( CFPB, -/-/2017 ) The total value of the items that were deemed a total loss is $270.00. I have enclosed a total of - recei... |
U.S. Bancorp Credit card transaction issue February 6, 2017 - US Bank decided to close my credit cards in retaliation for filing a complaint against them. They are now stealing money as they havent credited payments to my accounts. They assigned new account numbers and am trying to make payments. They have stolen over - and it needs to be credited to my accounts. THIS IS THEFT.... |
Blackhawk Network Holdings Inc. Money transfers other transaction issues February 3, 2017 - Dear Consumer Financial Protection Board, On -/-/- I attempted to sell - - - E-Gift Cards to gift card reselling website Cardpool, with a total face value of -USD. Following the submission of my order, Cardpool marked my order as order as a " physical gift card sale '' and requested that I send them the gift cards via -. I then contacted the store and explained that I did not have a physical gift card and asked if they would process the transaction, as I had already submitted to them the gift card numbers and pin information. Since then I have sent several emails and have r... |
Bank of America Bank account or service account opening, closing, or management February 2, 2017 - Last week I got charged a - dollar per month maintenance fee for my checking account. I have had the same checking account for over 15 years and have never before been charged a monthly fee. I was never told about a fee starting -/-/2017 and I did not give any consent to being charged a monthly maintenance fee.... |
Wells Fargo & Company Credit card balance transfer fee January 30, 2017 - I was charged $440.00 on -/-/- for a balance transfer check. There were NO terms and conditions attached with the convenience checks that I received so the fee of 3 percent was not disclosed to me in advance. Also, the credit card in question was opened by Wells Fargo, not by me. Thus, I am not obligated to pay the balance transfer fee, and Wells Fargo basically refused to reverse it after discussing it with me over the phone today dated -/-/-.... |
BB&T Financial Credit card arbitration January 30, 2017 - - - - - BB & T Arbitration Administrator Legal Department - , - - RE : Notice of intent to enter into dispute by mediation administered by the - under its Commercial Mediation Procedures before resorting to arbitration, litigation, or some other dispute resolution procedure. Upon information and belief BB & T has determined to close my - cash back visa card account # -. I demand the full amount ( $2000.00 ) rewards balance due to vest on the one year anniversary of the card opening. These cash back rewards funds were earned and rightfully owed to me. It is c... |
Citibank Bank account or service account opening, closing, or management January 27, 2017 - On -/-/-, I opened a Citibank account to take advantage of a checking account bonus offer. I funded the account with - dollars on -/-/-, and I maintained this balance for 30 days per the terms and conditions of the promotional bonus. -/-/-, I contacted Citibank because I had yet to receive my bonus. An investigation was initiated and by -/-/- I was told that I had completed all the requirements and I need only wait until -/-/- ( 90 days after the initial 30 days ) at the latest to receive the - dollar bonus. I did not receive my bonus, and I contacted Citibank ... |
Citibank Credit card closing/cancelling account January 24, 2017 - On -/-/2017, I phoned Citicard Services regarding paying off my Sears balance. I was asked a series of questions when the agent presented a - month term @ $100.00 per month at - % interest and asked for my bank routing information. I told her I would think about it and call back in the morning. When I called to let them know I decided to decline their offer pay and the balance on my own terms electing to close the account by me, they told me that I could not get out of the terms the agent quoted me. And, even if I paid the account in full their report to the credit bureau would read ... |
Bank of America Credit card closing/cancelling account January 23, 2017 - Bank of America abruptly closed both of my credit cards with the bank ( in a letter dated -/-/-, but which I only received yesterday ). The only reason provided was " your risk profile no longer aligns with the bank 's risk tolerance. '' I have a credit score of - ( FICO ), have always paid my credit card bills on time, and received no warning that these cards might be closed. The only previous actions Bank of America had taken with these cards were to increase my credit limits on both. I called Bank of America and they said they have no say over it and I had to talk to FIA Services, w... |
U.S. Bancorp Credit card billing disputes January 23, 2017 - Us Bank closed my credit card in retaliaition for reporting them to your agency. They have also denied my request for past statements, lied about the true balanced owed, lied about payments received, and lied about not receiiving documentation related to several disputes. I want the following charges outlined in the attachment removed from my account. I am also notifying experian of the retaliatory actions taken against me and a long trail of false statements provided to me by us bank as related to payments received, documents, and emails.... |
U.S. Bancorp Credit card billing disputes January 22, 2017 - Us Bank closed my credit card in retaliaition for reporting them to your agency. They have also denied my request for past statements, lied about the true balanced owed, lied about payments received, and lied about not receiiving documentation related to several disputes. I want the following charges outlined in the attachment removed from my account. I am also notifying - of the retaliatory actions taken against me and a long trail of false statements provided to me by us bank as related to payments received, documents, and emails.... |
U.S. Bancorp Credit card billing disputes January 22, 2017 - Us Bank closed my credit card in retaliaition for reporting them to your agency. They have also denied my request for past statements, lied about the true balanced owed, lied about payments received, and lied about not receiiving documentation related to several disputes. I want the following charges outlined in the attachment removed from my account. I am also notifying experian of the retaliatory actions taken against me and a long trail of false statements provided to me by us bank as related to payments received, documents, and emails.... |
Bank of America Bank account or service account opening, closing, or management January 21, 2017 - Sought balance to applicable and prevailing interes on various deposits and its brought to current from trend in pay breach on interes balances in this sector - to - - Card to - to - to BOA... |
U.S. Bancorp Credit card billing disputes January 19, 2017 - This has become an alaraming pattern of negligence and possible intentional negligence and malice when it comes to the billing of my card with US Bank. Thsi pertains to the reversal of - provision credis despute the bank being in receipt of my paperwork related to the disputes, failure to provide signatures/drafts or evidence of chip usage for my card, and failure to provide doucmentation that a YELP order was received ( it wasnt and they cant prove it ). So the provision credits that should of been permanent credits to my account are : 1.- ( - ) - - POssibly the most egregios. ... |
U.S. Bancorp Credit card billing disputes January 19, 2017 - My - account was closed -/-/- ( see attachments ) and - had no authority to charge anything to my credit card. In fact they memorialized the fact that it was closed in the email attached. Regardless US Bank allowed them to make - charges without my consent and refused to investigate my request to charge them back -/-/- - -/-/- - -/-/- - -/-/- - -/-/- - -/-/- - -/-/- - They never should of allowed these items to be charged to my account and want the monies refunded.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 19, 2017 - -/-/17 This is a follow-up to my complaint Case number : -. I went to my local Wells Fargo branch to make my monthly payment. The coupon states that I owe $0.00. Because I have been told that I ACCRUE interest to have NEGATIVE interest owing if I do not pay, I wanted to pay the interest & make a principal payment. I was unable to complete the transaction because they have no means for me to do this. In fact, although the bank official was helpful, she was unable to tell me why my last two payment, both of which I wrote ON MY CHECK AND ON MY COUPON that I was making the amount of th... |
Citibank Credit card billing disputes January 19, 2017 - I have a Macy 's store card and a Macy 's Amex card. On -/-/-, my balance was $93.00 and my minimum due was $27.00 and due date -/-/-. On -/-/-, I made a payment of $30.00 which was above my minimum due to avoid paying interest. My new balance was $26.00 Today, -/-/-, I looked at my credit summary and I found out that Macy 's charged me $2.00 interest fee, Why?! I called and was told that " now that we have received your payment in full, we will go ahead and remove the interest fee '', I was very furious, why was there an interest on my account i... |
Bank of America Bank account or service problems caused by my funds being low January 18, 2017 - On - Bank of America posted my daily transactions so that the largest one was processed first resulting in my incurring 4 overdraft fees instead of one and 4 CREDITORS NOT PAID INSTEAD OF ONE. Had they posted the smallest first I would have incurred one overdraft and one creditor not paid. If I recall they lost a huge class action over this practice yet they continue to do it. This is nothing but an OBSCENE.money grab ... it is disgusting and outrageous. This was also amid an incoming wire transfer that was sent by a - party to me on -, but for some reason they dont process until ... |
SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease January 12, 2017 - Describe what happened so we can understand the issue ... I applied for an auto loan on -/-/- with SunTrust 's lending arm, -. On -/-/- I called - after receiving a notice to contact. I provided all the information asked. I then received a notice to provide a copy of my work paystub and proof of liquid assets by the -/-/- deadline. I uploaded a copy of my most recent paystub and a screenshot of my liquid assets which showed all of my accounts and proof of name/address on -/-/-. I received notice on -/-/- that - would not accept the screen shot and they no... |
Bank of America Bank account or service account opening, closing, or management January 12, 2017 - Interes Balance on Refund Cashier Check... |
Enova International, Inc. Payday loan received a loan i didn't apply for received a loan i didn't apply for January 8, 2017 - On Wednesday, - -, -, I routinely checked my bank accounts for balance and cleared payments. At that time, I checked - - Bank - which showed a deposit of $1100.00 ( see attached. ) I did not apply for, go online thinking about applying for, or call or write anyone in any attempt to get any payday or other loan. So I went directly to my bank, asked them how this company has access to deposit money in my account? The bank would only tell me that the transaction was authorized. So I closed that account with them and re-opened a new account. The lender is CashNet USA or similar ... |
Capital One Credit card billing disputes January 6, 2017 - I have a Kohl 's credit card ( managed by Capital One ) account with automatic bill pay set up. The bill pay was rejected by Kohl 's. I called for an explanation, because as far as I can tell the information was entered correctly. Kohl 's told me to contact my bank to confirm that. I called - - - to confirm that my account was correct, but found that when I logged into the Kohl 's online interface, while I could see my full routing number, I could only see the last - digits of my bank account. - - - suggested that I call Kohl 's for the full information that I gave them. I... |
Wells Fargo & Company Mortgage settlement process and costs January 5, 2017 - My Home Mortgage was assumed by Wells Fargo ; when Wells Fargo assumed the loan they took my name off the documents. The loan was set up as my parents as co-Mortgagor and I was a co-Mortgagor. Well Fargo change the loan where it was only in my parents name. Not until 2012 was I able to access the loan. I reported this to the - on three different occasions ; I am a co-Mortgagor. I was given different excuse for my name not being listed ; one was their system was only formatted for two names ; and here recently they said how the names were listed on the deed ; and as I explained to theme my n... |
BB&T Financial Bank account or service deposits and withdrawals January 4, 2017 - BB & T failed to alert me that my account was accumulating fees from authorized transactions for more than - week resulting in $900.00 in overdrafts and other fees. Each dispute I made for these fees was ultimately denied by BB & T and I was left to pay these fees on my own. After a month of being in the negative status, BB & T made an unauthorized transfer of $900.00 from my savings to my checking account to cover these fees. I set up arrangements to pay off the fees before the stated deadline, however, the bank transferred the money from my savings account without my permission a full... |
U.S. Bancorp Credit card billing disputes January 2, 2017 - There were - charges from - that i dispusted on my credit card. They should of been credits not debits. US Bank ignored my correspondence and failed to provide any evidence to support their reversal of - charges for - & -. I do not have a - account... |
Wells Fargo & Company Credit card payoff process December 31, 2016 - I took advantage of a 15 month 0 % balance transfer offer on my Wells Fargo Visa credit card -/-/2016, since then the balance on my card is split between the 0 % APR and the regular 22.24 % APR. Prior to accepting the balance transfer, I inquired about how payments will be applied to the credit card account, with the goal of paying off the balance with the higher interest rate as soon as possible. All representatives from Wells Fargo credit card phone customer center have informed me that payments above the monthly minimum payment will be applied to the higher balance first. That held true f... |
Citibank Credit card billing disputes December 30, 2016 - I have called Citibank several times regarding disputes - and - against -, in addition to providing all the information they have requested in an incredibly timely manner. Three times I have been told that someone from Billing Disputes will call me within 24 hours, three times NO ONE called me. That is incredibly unprofessional. Furthermore, I still have not heard anything about the billing dispute in the amount of -. When I look at my Citi statement, I see they provided a conditional credit of - which makes no sense given that the amount in question is -. It ca n't be becau... |
December 28, 2016 - I opened a Macy 's - credit card roughly - years ago, for which I had a physical credit card issued. In the last - months Macy 's created a separate " store credit '' account under my name separate from my - account ( no physical card, no notification of creation ). This " store credit '' account only tracks purchases made online at Macys.com or through store purchases, both made using the - card. All other purchases made using the - outside of Macy 's are charged to the - card. In -/-/2016 I fought a late fee on the " store credit '' account and signed up for autopay, a... |
Synchrony Financial Debt collection cont'd attempts collect debt not owed debt resulted from identity theft December 27, 2016 - someone tried getting credit information and i was unaware of that... |
Experian Credit reporting credit reporting company's investigation inadequate help over the phone December 22, 2016 - I have disputed the following accounts : 1. - - Account # : - 2. - # : 3 ... On - -, 2016 I spoke to - - ( Experian Consumer Affairs employee ) regarding the above mentioned accounts. I was informed that a Contract was never provided but simply the above mentioned companies simply press verified in Experians system. I am requesting a contract bearing my signature as it is illegal to report non validated inaccurate information to FCRA 's. I was also made aware that Experian has been sued before for this practice. Please supply the requested documentation or delete these... |
Citibank Credit card delinquent account December 22, 2016 - Citibank charged me a $450.00 fee for an annual fee. I sent a note to cancel the account via mail response. I was still contacted about owing the fee in -/-/2016. I cancelled the account at that time and was told the fee was removed. The credit card fee offers airport lounge access that I utilized for the initial $450.00 fee but chose not to utilize again in 2016. I have not used the lounge access again in -/-/2016 since -/-/-. And then I was told in -/-/- that there would be no issue cancelling the charge due to lack of usage and desire not to move forward with the card. How... |
Navient Solutions, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt December 21, 2016 - I have been trying to track down my student loan debt with navient once it moved from under - -. Due to awful communication and customer service from Navient, the debt then was moved to collections under General Revenue Corporation. They had an old address that I have not lived at for over 3 1/2 years and were sending letters to that old address which were of course not forwarded anymore. So, they started calling everyone and anyone they felt was associated with me. They had my phone number and email correct just the wrong mailing address. I find it harassing and professionally embarrass... |
Navient Solutions, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt December 21, 2016 - I have been trying to track down my student loan debt with navient once it moved from under -. Due to awful communication and customer service from Navient, the debt then was moved to collections under General Revenue Corporation. They had an old address that I have not lived at for over 3 1/2 years and were sending letters to that old address which were of course not forwarded anymore. So, they started calling everyone and anyone they felt was associated with me. They had my phone number and email correct just the wrong mailing address. I find it harassing and professionally embarrassing t... |