Billing dispute Review

Review and analysis of over 655 consumer complaints

Best Billing Dispute Companies

FNIS (Fidelity National Information Services, Inc.)
Experian
TransUnion Intermediate Holdings, Inc.
TransUnion
Equifax

Worst Billing Dispute Companies

Equifax
TransUnion
TransUnion Intermediate Holdings, Inc.
Experian
FNIS (Fidelity National Information Services, Inc.)

Most Billing Dispute Complaints

CompanyComplaints
Experian 353
TransUnion 136
Equifax 101
TransUnion Intermediate Holdings, Inc. 34
FNIS (Fidelity National Information Services, Inc.) 7

History Billing Dispute Complaints

New Billing Dispute Consumer Complaints


Citibank Credit reporting credit monitoring or identity protection billing dispute

April 3, 2017 - I received a letter from Citibank stating that I needed to go to www.citi.com/refundinquiry as I may have been overcharged for monitoring services during my 10 year tenor with the bank. When I went o the website there was no page. The letter stated the claim would need to be filed before -/-/- 2017. I was provided a reference number to get started and that did not work....

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

March 17, 2017 - My name is - and I am asking for an investigation on my credit file and then for it to be updated in the system....

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Experian Credit reporting credit monitoring or identity protection billing dispute

March 17, 2017 - My name is - residing in -, NC. I am asking for a copy of my credit report after it has been disputed and updated with proof of investigation. I have applied for credit and I have been turned down....

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Citibank Credit reporting credit monitoring or identity protection billing dispute

March 1, 2017 - I received a letter dated -/-/2017 from Citi, - - -, -, OR -, that indicated I previously enrolled in Citi IdentityMonitor offered by Citibank N.A., and I was charged a monthly fee. I believe that I was enrolled without my consent or knowledge, and when I attempted to go to the link referenced in the letter ( - ) it did n't work. The letter tells me to submit a claim before -/-/2017 and enter reference number - to get started ; and the letter states that submitting a claim does n't guarantee a refund. It also states that additional information is available at -. The...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

February 26, 2017 - I had recieved a copy of a background check from a prospective employer, and it had wrong info on it, so I looked up the - credit agencies online to get my free report from each -. Transunion had the advertisement of - a full report free online, i clicked on it and it didnt give me the free info, said that it was a $1.00 to get the full report and to be able to continue to check my credit with them. So i entered my debit card info, but three months later, I was check my bank ststements for a bill charge I had paid, to see if it went thru, and noticed i had been charged by transunion...

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Experian Credit reporting credit monitoring or identity protection billing dispute

February 23, 2017 - I ordered a credit report for $1.00. A week later I was reviewing my credit card statement and Experian had charged me $1.00 and then another charge for $21.00. I called and they said that by ordering a credit report that I had agreed to a 7-day free trial of a service from -, a company that I have never heard of. They gave me 7 days to cancel or be charged monthly in perpetuity. Of course, since I did n't have any idea about a free trial I missed the window and they refused to refund my money. This is a TOTAL SCAM. Whatever fine print they had on the website can not stand up in court...

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Citibank Credit reporting credit monitoring or identity protection billing dispute

February 20, 2017 - My credit card co. enrolled me with out my knowledge...

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Experian Credit reporting credit monitoring or identity protection billing dispute

February 16, 2017 - I contacted Experian to have the credit freeze removed from account. I was asked how long I would like it to last and I responded 7 days. The information was confirmed and then I was told that it would cost $5.00 to complete the transaction. I asked if removing the freeze again would result in another $5.00 charge and was told yes. I told the rep that I did not wish to reinitiate the freeze and it could be lifted permanently if a fee were involved. The rep told me it was too late and that he had already processed the refreeze. I told him you did not tell me there would be a fee to handle t...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

February 16, 2017 - Last - I wanted to check my credit score before beginning my new vehicle search. I simply wanted to order a tri-merge credit report ( - TransUnion, - ). After I Navigated thru TransUnion.com 's website, following the links to where I can order a credit report, I was taken to a signup form that was not a one time purchase form, rather a monthly subscription form. Here lies the problem. They do n't offer a way for a consumer to purchase a one time or even receive a free credit report. They force the consumer to sign up for the membership. So, as you can guess, like many consumers, time ...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

February 14, 2017 - I turned Transunion into the fraud department of my bank for removing money out of my account monthly for approximately a year that I became aware of by signing up with online banking. Consequently, between Friday ( when my bank filed the dispute and Tuesday, my score with transunion dropped about - or more points with no change in information. What can I do?...

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One Technologies, LP Credit reporting credit monitoring or identity protection billing dispute

February 8, 2017 - Complaint against One Technologies dba -. Precedent : -, - -, the - and the FTC prevailed against - for $22.00 -. [ Ref Tab # - ] - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Beginning in - 2014, - debited my - Card for $29.00 per month for 33 months [ $980.00 ] until I discovered the fraud and contacted them to cancel. I contacted them and requested a refund of of $980.00. They responded with two topics : 1 ] They refus...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

February 6, 2017 - -/-/2017 - - -. - TransUnion LLC - - -, PA - Cc : Consumer Financial Protection Bureau - -, IA - Re : - File No. - Dear -, The purpose of this letter is to request full restitution for my personal loss. I believe that I was - of the affected consumers who was : '' Deceived of the value of credit scores TransUnion and its affiliates sold '' - ( CFPB, -/-/2017 ) '' Deceived into enrolling in subscription programs '' - ( CFPB, -/-/2017 ) The total value of the items that were deemed a total loss is $270.00. I have enclosed a total of - recei...

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Experian Credit reporting credit monitoring or identity protection billing dispute

February 1, 2017 - I ca n't get ahold of experian I never agreed to a monthly credit monitoring and they have charged me - for 6 months and I want my money back. I was misled by them. I thought my credit report was free. I was able to log in and cancel my membership. I do n't get a paper statement from my bank so I never checked it. I am so mad!!! Thank you - Ohio...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

January 29, 2017 - i do not accept the answer they gave and wish to dispute their answer...

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Experian Credit reporting credit monitoring or identity protection billing dispute

January 28, 2017 - Requested a credit report online. It was nearly impossible to determine what the cost of the report was. There was lots of wording anout a credit monitoring which I didnt want. But Experian somehow signed me up for a monthly fee which would be well over $260.00 per year. Apparently, I was given a 10 day trial period. At the conclusion of that time, I was billed -. The issue here is really about how skillfully Experian hides and manipulates those requesting a credit report into their very expensive and mostly useless service. It is a fraud that for most people may be unknown for many month...

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Experian Credit reporting credit monitoring or identity protection billing dispute

January 27, 2017 - I contacted Experian today requesting a refund for an apparent membership that I did not realize I was signing up for. I went to the website on -/-/- to purchase a credit report that I thought was free but I saw that I had to pay - so I thought it was just a processing fee and then $21.00 came out of my account 10 days later, which I just saw today and I did not authorize or think I was authorizing. What I saw when I went to the website on my phone on -/-/- is in the attached image. The supervisors I spoke with today said they could not issue me a refund because it clearly stat...

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Experian Credit reporting credit monitoring or identity protection billing dispute

January 14, 2017 - I cancelled a service - 2016, I recently received my credit card statement for the month of - and realized that this company billed me TWICE in the amount of $59.00 for a service I CALLED AND VERBALLY CANCELLED TWO MONTHS PRIOR.. CALLED AND Spoke with a agent who confirmed that I have not used these services but told me that my money WILL NOT BE REFUNDED ......

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Experian Credit reporting credit monitoring or identity protection billing dispute

January 10, 2017 - I accessed a one time service from Experian for a credit report when applying for a credit card two years ago. Since then I have received emails from them and assumed this was junk mail. I never opened them nor have I used their online rating service since the initial check. I have not received paper billing from them. This week I checked my online bank balance and noticed a $27.00 fee from Experian every month. I called my bank and they traced the charge back to at least - 2015 - which is close to $500.00. The bank said they could not reverse the billings. I called Experian to cancel a...

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Experian Credit reporting credit monitoring or identity protection billing dispute

January 6, 2017 - I went to Experian in search of a free credit report, which I have since learned is not available directly through the reporting agency. I registered for a $1.00 Experian Credit Report on - -, 2016 and was pleased with the result. After receiving - separate marketing emails over the next two weeks, I went to unsubscribe and found that I had an active, recurrent membership at a cost of approximately $22.00 per month. I immediately cancelled my membership and called customer support to waive the fee, as I did not know I was enrolled in a monthly reporting package. Customer support ...

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Barclays PLC Credit reporting credit monitoring or identity protection billing dispute

January 4, 2017 - - - Barclays Declined Dispute / negatively affecting credit score. Intially, I was charged $120.00 for consulation, we were very hesitant because there was no real sign of them being licensed, no medical staff were present & provided no business cards at all. My appointment originally was with a female doctor but she apparently was n't around & another male doctor was available. My husband asked for proof of credentials or certification & was he a board certified plastic surgeon, he would not present anything. After all this, we were n't comfortable going ahead, could not trust this com...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

January 2, 2017 - I 've had - credit card accounts in good standing, I kept with my 2 year agreement with - - to not have good credit. But as everyone knows Monthly phone bill service fees changes with every bill. I been with them for 4 years and could n't afford the drastic bills so I paid the last month and current bill and alerted them sooner then late to deactivate service due to me not being able to afford it anymore an I was switching to a prepaid service through a cheaper company, They messed up my report with a fee that I could n't believe after I was in the hospital for 3 weeks after -. I w...

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Experian Credit reporting credit monitoring or identity protection billing dispute

December 23, 2016 - I went to Experian to get free credit report and paid - for the credit score. The condition that if you do not cancel in - days you will be charged a monthly fee was not placed front and center and instead said free all over the homepage for using this service. However hidden in the terms and conditions which is a - word - hours read, right in the middle of the terms is where they say that it is free for - days and you will be billed after that if you do not cancel. I feel this is misleading and needs to be placed in the front of a consumers application. Many of the terms and co...

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Experian Credit reporting credit monitoring or identity protection billing dispute

December 22, 2016 - I went onto the Experian website and authorized a $1.00 payment for my annual credit report. I was unaware that I had agreed to sign up for account monitoring until I saw a monthly charge of $21.00 on my checking account. I did not authorize this charge and have since gone online and cancelled this account they tricked me into opening but they refuse to refund my $21.00. This is highly unethical especially considering they are a credit reporting company....

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

December 14, 2016 - I wrote Transunion and - of my credit report and it was returned to me. I noticed several items that were on both credit bureaus that had a - balance. Their is no reason in rubbing my face in the mud to the point I CANT get any type of credit and it saying on my report for 7 years. I do not owe these people and I have also went online and disputed every single one of them. If their is no balance why ruin me anymore. I am asking this be investigated and removed. Their is things on my report every since 1991. I Appreciate your help in this matter. THANKS -...

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Experian Credit reporting credit monitoring or identity protection billing dispute

December 11, 2016 - I visited Experian 's website to obtain my credit report and I was charged $1.00 on my credit card. Subsequently I was charged $21.00 though I ordered nothing else. I called Experian and they said I ordered a broader service that included my - score. I did not consciously order this service, and I never was presented with a cart containing this order with a button to submit the order. I also had the exact same experience with - except I was charged $19.00. I have not been able to reach a live human at that company. I am an experienced internet shopper and I have never seen anything...

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Experian Credit reporting credit monitoring or identity protection billing dispute

November 27, 2016 - In -/-/2016 I ordered a credit report from Experian. Experian signed me up for their online credit service at $24.99 a month. I have been billed recurringly since -/-/2016 and only recently noticed the recurring charges. When I approached Experian about a refund (since I have not used the service and did not knowingly authorize the service), they stated that I had seven days to cancel the service (which I am certain I did), and they had no indication that I had done so. I had a similar issue with - and they refunded me the full amount. I believe Experian's service is deceptive and ...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

November 27, 2016 - I ordered a free ( $1.00 ) credit report from and they signed me up for a service, charging me $19.00 after 7 days. The confirmation email has no mention of a service or receipt of agreement to pay for a service. They tried to cancel it after the charge went through to keep me for a month, but I told them to cancel it immediately and refund me. They said I would be refunded, but this is not how credit reporting agencies should work. This feels like a scam and they 're hoping most people wo n't notice....

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LexisNexis Credit reporting credit monitoring or identity protection billing dispute

November 22, 2016 - When attempting to get cable service with -, which I had had before in my previous state, they charged me a $100.00 deposit saying my credit was n't that good which is a lie. My - is over -. But the agency they use, Lexus Nexus, had a report showing - and had information missing, which I attempted to call them and have them rectify to no avail. I spent several hours on the phone with them over several days trying to straighten this out only to get the run around. They would never send me a credit report for me to correct their mistakes. I also disputed this with my credit card co...

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Experian Credit reporting credit monitoring or identity protection billing dispute

November 2, 2016 - I used Experian to access my annual free credit report ( which came with a $1.00 fee ). I was unaware that doing so had signed me up for a service. Last night I saw that a charge for $21.00 had posted to my card, so I followed up by logging into Experian to investigate. I cancelled a service I did not know I had been signed up for. I called customer service, and they were unable to refund my money because more than 24 hours had passed since they charged me. This is an unreasonably short amount of time for someone to be expected to check their credit card statement for serviced they nev...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

October 21, 2016 - I wish to file a complaint against - -, -, - and Transunion, disputing a $3.00 interest charge on a - - credit card account I had paid in full on - -, 2016. This $ - interest charge was added to my account AFTER my payment in full was made, was done without my knowledge and for which I never received a bill. Obviously, I did not make a payment on a bill I did not receive! Because I subscribe to - Credit Tracker, an alert made me aware on - -, 2016 that this account had been tagged as " more than 30 days '' overdue. I investigated on - - 's website an...

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Equifax Credit reporting credit monitoring or identity protection billing dispute

October 21, 2016 - I wish to file a complaint against - -, -, Equifax and -, disputing a $3.00 interest charge on a - - credit card account I had paid in full on - -, 2016. This $ - interest charge was added to my account AFTER my payment in full was made, was done without my knowledge and for which I never received a bill. Obviously, I did not make a payment on a bill I did not receive! Because I subscribe to - Credit Tracker, an alert made me aware on - -, 2016 that this account had been tagged as " more than 30 days '' overdue. I investigated on - website and made paym...

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Experian Credit reporting credit monitoring or identity protection billing dispute

October 21, 2016 - I wish to file a complaint against - -, Experian, - and -, disputing a $3.00 interest charge on a - - credit card account I had paid in full on -/-/2016. This $ -+ interest charge was added to my account AFTER my payment in full was made, was done without my knowledge and for which I never received a bill. Obviously, I did not make a payment on a bill I did not receive! Because I subscribe to Experian 's Credit Tracker, an alert made me aware on -/-/2016 that this account had been tagged as " more than 30 days '' overdue. I investigated on - - 's website and ma...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

October 15, 2016 - Paid $29.00 for credit reports from - credit bureaus through Transunion 's website. When purchasing these credit reports, they never once made it clear that I was enrolling in a 7 day free subscription in which I would be charged $19.00 plus tax at the end of. I would have never agreed to these terms had I known. These terms could possibly be in the pages upon pages of terms and conditions but it is definitely not evident or displayed where they want you to see it and is very fraudulent for a reputable company like Transunion to participate in. Many others have complained of this on the...

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Experian Credit reporting credit monitoring or identity protection billing dispute

October 13, 2016 - I signed up with Experian Credit tracker ( phone number - ) on a trial basis thru an ad. They took - a month from my checking account for 9 months without my knowledge. There ad and the way it is presented is misleading and I received nothing to let me know the money was being withdrawn monthly. I noticed it when doing a general review of my account. I telephoned they cancelled the service but of course refused to refund any money. There business practice is deceitful and manipulative. They pretend to service a customer need when in reality set the customer up for recurring monthly charg...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

October 3, 2016 - There is debt listed in collection on my credit report. I was unaware of this debt and have not received any bills or corespondence from the original company or the collection agency. How do I get this removed from my credit report?...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

September 24, 2016 - - - - -- - -/-/- to contactdesk, -- Good Afternoon, I have from time to used your site to obtain a credit report. Each time I would be asked to pay the $14.00 for the report and would gladly do so for the information Recently, during a routine audit which recurred reviewing bank statements, I became aware of subscription billing to the service, which I was unaware of up until this point. I am, however, confident that you can resolve this for me and we can reach an amicable resolution within 14 days. Please do not hesitate to reach out to me within the 14 ...

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Experian Credit reporting credit monitoring or identity protection billing dispute

September 17, 2016 - After paying an initial - dollar for my " free credit report '' through Experian, I was secretly enrolled in a monthly service where I was billed - a month starting in - 2016, I NEVER agreed to do this, in fact they automatically enrolled me in the program without letting me know and never sent a single billing statement, they simply begin billing my debit card for that amount. Experian then raised the amount to - in - again without ever letting me know in any way I was paying for anything. Completely unrelated my bank sent me a new debit card as my old was expiring, somehow Exp...

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Experian Credit reporting credit monitoring or identity protection billing dispute

September 16, 2016 - Hello, in - last year I needed a credit score for renting purposes. I went to Experian web site, it said I needed to pay $1.00 and I 'll be all set. Apparently I failed to read fine print, because there is a clause somewhere that unless you cancel your account within some " trial period '' you are automatically assumed to be a " member ''. They have been charging me $ - $ - monthly, in a way of automatic deductions from my debit card - ( information that they only had because I gave it to them to run my credit report! ) ever since. For services I did n't need, want, or have ever use...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

September 15, 2016 - I went online to see if I could get a loan on a car. in the process it came up that they wanted to get a free credit report which I agreed to. The next thing I know is trans Union has charged me a dollar in my checking account and then about a week later I see charges from Trans Union in my checking account for $19.00. I did not authorize these charges and was made to believe the credit report was free. Trans Union has agreed to reimburse my $19.00 back but I would like to also get my $1.00 back also. I would also like Trans Union to stop the practice of offering free credit reports when...

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Experian Credit reporting credit monitoring or identity protection billing dispute

September 13, 2016 - I am disputing a recurring charge from - ( Experian ). I only signed up for a trial. It was not made clear that this would be a recurring charge. I have requested a review of the account. It is clear I have not logged on or used the service since the initial trial period. Experian is taking advantage of fine print and taking advantage of consumers. Please help stop this predatory practice....

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

September 12, 2016 - I downloaded my free/annual credit reports. I chose to ask for a " free '' credit score from Transunion. I had to complete several pages of questions and no price was listed. I received the - score, but I found - charges totaling $30.00 on my credit card statement. I called the customer service number within 24hrs ( -/-/2016 ) and told them I did not want their whatever service. The money was credited back to my account by -/-/2016. I notice on -/-/2016 that the credit had disappeared. I called again on -/-/2016 and they reaffirmed that the account was cancelled, but they would...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

September 6, 2016 - I am the victim of ID theft and have submitted a police report to transunion. Under Georgia law, I am to receive free credit freeze with temporary lifts ; however, transunion is attempting to bill me for these services....

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

September 5, 2016 - I paid for a one time $29.00 for a credit report from Transition. Now I see that I was enrolled into some automatic plan within 10 days of my single payments. Obviously this is a scam with Transition because a search of the internet shows that thousands of complaints. This can not be the first time you heard of this unethical practice. Why is this company and numerous other companies allowed to use this automatic enrollment scam unfettered without punishment? My Orders ( - ) Order Number Date [ - ] - -/-/2016 Details : Print Receipt Product Type Price Transition from TU alerts ...

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Experian Credit reporting credit monitoring or identity protection billing dispute

September 2, 2016 - For over 20 years since my divorce, I have had negative credit ratings and responsible parties are not providing accurate information. I have been denied credit and also issues that surfaced have not been properly handled. Yes, I went back to my maiden name, but still these issues followed me in an forceful means. In 2013, I finally had enough, but finding proper representation is painstaking and expensive. So other means to maintain sanity I have tried. Due to this issue, I am trying to work through, but unfortunately, it is overwhelming....

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Experian Credit reporting credit monitoring or identity protection billing dispute

September 1, 2016 - On - -, 2016, I signed up for a 7 day trial to receive my - score for $1.00. On - -, 2016, I called and cancelled my trial period. I just found out on - -, 2016 while checking my debit card details, $24.00 was taken off of my card by Experian. After speaking with them I found out that they have taken the following from my debit card. On - $21.00. On - $21.00. On - $43.00. On - $21.00. The -/-/16 for $24.00 was the only - refunded and they said that they cancelled my account. After speaking with Experian and letting them know that I had ca...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

August 27, 2016 - On - -, 2016, I paid TransUnion $1.00 for my credit report. I did not ask for anything else. However, they charged me $29.00 for a subscription I did not sign up for PLUS a $19.00 recurring fee....

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Experian Credit reporting credit monitoring or identity protection billing dispute

August 19, 2016 - Complaint against Experian. On - -, 2016, I ordered a one-time report for $4.00, which was charged to my credit card. I recently became aware that they have been charging me $19.00 ( recently increased to $24.00 ) monthly. I did not request, approve or authorize these charges. I feel this company is illegally charging customers for this monthly service after they have the customer 's credit card information. I received no benefit from this service and did n't even know I had it. I only became aware after going line-by-line reviewing credit card statements. I called Experian and can...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

August 12, 2016 - There are two accounts on my credit report I have been disputing for quite some time now. The account with - -, I returned the - within the thirty day time period. As soon as I had knowledge this account appeared delinquent I dispute and have been every since. Each time I dispute it the credit bureau 's state they have verified the debt is mine. I would not constantly dispute it for no reason. I also disputed the - account because of charges on the account. I complained about this to the -, disputed it with the credit bureau 's to no avail. I even requested the - send me docu...

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Experian Credit reporting credit monitoring or identity protection billing dispute

August 5, 2016 - Credit bureaus Experian and - are scaming people offering your score for $1.00 and then charging $20.00 per month if you do n't go back and cancel a service that you did not order in the first place. You become aware of it when you see the charges in your credit card. By that time, they already got your money. It 's a scam of the worst possible kind from the very people who is suppose to ensure the transparency and good faith of the system....

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Experian Credit reporting credit monitoring or identity protection billing dispute

August 5, 2016 - On - -, I received an email from Experian. Subject : Notification : Your - Score has changed! I clicked the button that read : " Check your - Score Now '' I landed on a webpage with - buttons. " See all - scores '' or " See - score '' There was absolutely no indication I was placing an order. No information that my credit card would be charged. No visible dollar amounts. No please review and confirm your order page. No email confirmation that I had placed an order. I have been scammed by Experian as they charged my credit card $39.00 without my authorization. I ha...

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Experian Credit reporting credit monitoring or identity protection billing dispute

August 4, 2016 - I needed to thaw mine and my husband 's credit so our bank could review our credit to redo a line of credit with them. Apparently, because I thawed our credit we were signed up for a credit monitoring service for a trial of $4.00. If we did not cancel it we would be charged $19.00 a month. I do not need credit monitoring, I keep my credit frozen. I called to ask how I was initially signed up and they were unable to answer me. I was also being billed twice every month. So $4.00 times - and $19.00 times - since -. I called and asked for a refund. They said they will cancel my ...

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Experian Credit reporting credit monitoring or identity protection billing dispute

August 4, 2016 - I signed up for a free credit report and - score reading on -/-/16 with Experian - - - and there was written in fine print that this is a trial membership and if I do not cancel the membership, I would be charged $29.00 each month. I canceled the membership by phone within the time period. I believe I called in on -/-/16. I also sent an email the night before on -/-/16 inquiring how to cancel my membership. I received confirmation that my membership was canceled when I called in. I also received a confirmation by email on -/-/16 that my membership was canc...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

August 1, 2016 - I tried to get a credit report on-line and went directly to the web site of Transunion, thinking I was asking for my once a year free report. I was filling out a form when it disappeared and I thought an error had occurred and I would try again another time, or that I 'd receive my credit report in the mail. ( I did not realize this was an on-line report. ) I did NOT receive ANYTHING from Transunion - no credit report, no confirmation of any 'service, ' and no confirmation of any charges. Upon receiving my credit card bill, a $1.00 charge ( on -/-/16 ) and a $19.00 charge ( on -/-...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

July 23, 2016 - I tried to get a security freeze on my account. After submitting everything, it said that " We are unable to process your request at this time ''. I tried again and it said the same thing. Even though it did n't process it and provide me the service, they still charged my credit card - - dollars each time....

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

July 21, 2016 - TransUnion company has been billing my credit card a monthly fee of $17.00 since -/-/2015 for a service that I never requested, never approved and never received. Even after I obtained a new credit card because the firs one was lost, they managed to obtain the information of the new one and keep billing me for that monthly fee that I do n't know what it is about and never received any notice of it. I have search the internet trying to get information about this service and nothing appears except for people that had the same theft from the same company. I am including screenshots of all...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

July 21, 2016 - I recently went on - to obtain my annual free credit report. The reports were provided free of charge with no problem by both - and - however Trans Union some how through their website signed me up for some type of credit monitoring that I was not aware of. They have consequently charged my bank account a total of - for what I thought was supposed to be free. It is the principle here the other - credit agencies did it the right way but Trans Union in some as far as I am concerned fraudulent way made me pay for my credit report. I would like to file an official complaint against ...

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Experian Credit reporting credit monitoring or identity protection billing dispute

July 20, 2016 - Experian ask for $1.00 to check your credit report, but they keep your credit card on file and bill you $21.00 two weeks after. Spoke with their representative - and supervisor - in - and they said that when you approved the conditions they charge you montly! Please help,...

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Experian Credit reporting credit monitoring or identity protection billing dispute

July 18, 2016 - I used the website www.experian.com to pull credit reports from my mom and my dad. I thought when I was just pulling a credit report and then find out that it is a membership for credit monitoring. I tried to cancel the membership with the company and they refused to cancel. I tried to get a number for the billing department and they refused to give me the number to call billing. The only number they would provide is a number for their membership services. Their website is also misleading because the company does not disclose that they are not the credit reporting agency experian. This company...

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Experian Credit reporting credit monitoring or identity protection billing dispute

July 13, 2016 - I am -. I recently obtained a program for my phone which makes it possible for me to see my - bank statements. When I checked them I saw that my balance was lower than it should have been and I went to - - to ask them to investigate. I found out that Experian has been deducting fees from my account since - 2011 every month, but I never signed up for any service with Experian. The bank found the charges were unauthorized and refunded three months of the charges, but said they could not go back further. I contacted Experian and they claim that I signed up for a free trial and neve...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

June 30, 2016 - I am writing to dispute the following information in my file. The items I dispute also I have the attached copy of the credit report I received. Such as credit account, judgment, etc. ) Is ( inaccurate and incomplete ) I am requesting that the item be remove corrected. Please reinvestigate this ( these ) matter ( s ) and ( delete ) the disputed item ( s ) as soon as possible. Thank You...

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