Wells Fargo & Company Credit Card Complaint

Balance transfer fee

Wells Fargo & Company Credit card department,

Balance transfer fee District of Columbia

I was charged $440.00 on -/-/- for a balance transfer check. There were NO terms and conditions attached with the convenience checks that I received so the fee of 3 percent was not disclosed to me in advance. Also, the credit card in question was opened by Wells Fargo, not by me. Thus, I am not obligated to pay the balance transfer fee, and Wells Fargo basically refused to reverse it after discussing it with me over the phone today dated -/-/-.

Wells Fargo & Company customer in District of Columbia
Jan 30, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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