U.S. Bancorp Credit Card Complaint

U.S. Bancorp Credit card department,

Billing disputes District of Columbia

This has become an alaraming pattern of negligence and possible intentional negligence and malice when it comes to the billing of my card with US Bank. Thsi pertains to the reversal of - provision credis despute the bank being in receipt of my paperwork related to the disputes, failure to provide signatures/drafts or evidence of chip usage for my card, and failure to provide doucmentation that a YELP order was received ( it wasnt and they cant prove it ). So the provision credits that should of been permanent credits to my account are : 1.- ( - ) - - POssibly the most egregios. From a city in the middle of Virginia that I have never visited 2. - - ( - ) - -didnt authorized the charge. Please


3. - - ( - ) I never received the food from this order. It was ordered but must of been delivered to a different address. Again no proof provided showing it was delievered to me. Attached you will find copies of correspondence sent to US Bank alongside a troubling letter that US Bank references " an attempt to reach me via phone '' with no reference to any matter. Saying " if we dont hear form you by -/-/17 we will not complete the investigation ''. Well i did call and sent multiple faxes telling them - - wasnt a valid charge and to give me a signed receipt. The decided to make matters worse and over turn the provisional credit before their " self imposed deadline '' of - -, 2017. I have made it clear to US Bank i will communicate in writting or email. As a small exception, I did in fact called the alias " - - '' - - but alas no one was available. It was all in vain as US Bank had olanned on reversing the provisional credit for - - all along. This was a calculated, premeditated act by US Bank. Please see copies of communication with US Bank on this matter.