SunTrust Banks, Inc. Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

SunTrust Banks, Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account District of Columbia

I 'm confused as to where SunTrust is on my appeal of their alleged denial of my modification request submitted in -/-/-. This may relate to my appeal filed in -/-/- and is in file complaint history Case number : -. The -/-/- SunTrust letter on file with the CFPB discusses a missing - and completed tax returns. This is the email trail and document submission to Suntrust sent on -/-/-. -/-/- Please see my letter on the continuing bad treatment from SunTrust.


0n -/-/-, at -, - ; wrote : Good afternoon. I spoke with a representative today. I hereby resend all of the items that I have sent previously in -/-/-. I also attach another copy of of the business return, -, signed, and the - attached to the business return. I hope that SunTrust will proceed with a modification, forbearance, and other matters as first requested in -/-/-. Thanks - Begin forwarded message : From : - Subject : Re : Suntrust Loan # -Schedule of Income, Form -, Part of - Date : -/-/- at - EST To : -, - Cc : " - ; - : Here is a schedule that is a part of the - submitted to show my income in -/-/-, - ; - ; Begin forwarded message : From : - Subject : Re : Suntrust Loan - -Schedule of Income, Form -, Part of - Date : -/-/- at - EST To : -, - Cc : " - '' - ; - - ; - : Here is a schedule that is a part of the - submitted to show my income in -, - ; - - ; Begin forwarded message : From : - Subject : Suntrust Loan # --Requested Items Date : -/-/- at - EST To : " - '' - ; - - ;, - Cc : -, -, - - ( - ? ) : Thanks for your call on -/-/-. Here are the items you informed me to submit to SunTrust to complete the modification request. As shared in my earlier request, I request a modification approval and forbearance in -/-/-. 1 ) Hardship Affidavit with all questions answered. 2 ) -/-/- - Tax Return with -/-/- - Corporate Tax return showing withdrawals/income. 3 ) Most recent P & L for company through -/-/-. - P & L Mod Request -/-/- - ; - - - - ; - - ; - - ; Begin forwarded message : From : - Subject : Suntrust Loan # --Requested Items Date : -/-/- at - EST To : " - '' - ; - - ;, - Cc : -, -, - - ( -? ) : Thanks for your call on -/-/-. Here are the items you informed me to submit to SunTrust to complete the modification request. As shared in my earlier request, I request a modification approval and forbearance in -/-/-. 1 ) Hardship Affidavit with all questions answered. 2 ) -/-/- - Tax Return with -/-/- - Corporate Tax return showing withdrawals/income. 3 ) Most recent P & L for company through -/-/-. - - ; - - ; - - ; - Personal Bank Statement -/-/- ________________ While I have multiple letters from SunTrust, I do not have the -/-/- loss mitigation letter or a reply to my appeal letter of -/-/- or any calls from Suntrust Mortgage or messages since -/-/- ,

SunTrust Banks, Inc. customer in District of Columbia
Mar 17, 2017

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with non-monetary relief

Consumer disputes how SunTrust Banks, Inc. handled their complaint

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