Citibank Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Citibank Bank account or service department,

Other bank product/service Making/receiving payments, sending money District of Columbia

After receiving several threatening phone calls from -, I gave them bank information via email. They proceeded to collect on a debt which was previously paid. When I contacted the banks ( - - - and CitiBank ), I provided the previous payment information, including a forgiveness of debt statement from the IRS. I let the banks know I was being called and threatened with arrest even though the bill was in dispute. Based on my email, those banks paid the collection agency. Now they are harassing me on the phone, they know I am - and lost my job.

Citibank customer in District of Columbia
Mar 09, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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