LoanDepot Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

LoanDepot Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker District of Columbia

Hi I was contacted by a loan officer at Loan Depot named - and he's a -. He tried very hard to get me into a 10 ARM even though I said that was not what I wanted. When I pressed him that I wanted a 30-year fixed he said "great news, I can put you in a 30 year fixed that's "only" $- more than the payment you have on your loan with 27 years left. And I wasn't taking money out!


So he wanted me to pay $-/month higher and do so for 3 extra years. He called me again today. That's how I got his name. He's scum. Mr. - (-) email address is -. I'm obviously not going to do business with him or his company. I just want people to know that this guy sounds like a -.

LoanDepot customer in District of Columbia
Mar 07, 2017

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

Created with Highcharts 4.2.3LoanDepotComplaint HistoryComplaints3/20126/20127/20128/201212/20122/20134/20135/20136/20137/20138/201311/201312/20132/20143/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20173/20174/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3LoanDepotApplication, originator, mortgage broker97.2%1.9%0.9%Closed with explanationClosed with monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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