Citibank Delinquent Account Complaints

Review and analysis of over 462 complaints against Citibank

Citibank consumers have reported over 462 official complaints related to Delinquent account. Out of the 462 consumer complaints against Citibank, 17% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 29% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 23% resulted in non-monetary compensation.

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New Delinquent Account Consumer Complaints


Citibank Credit card delinquent account

April 5, 2017 - I have a Macy 's credit card which is serviced through Chase. On -/-/2017, I paid my balance in full of $500.00 and assumed that I had a - balance. On -/-/2017, my card was charged $9.00 in interest charges and on -/-/2017, my card was charged $2.00 for a " minimum interest charge, '' and was again charged $2.00 on -/-/2017. I received emails from Macy 's to login and check my statements, but since I knew that I paid my balance in full in -/-/- and had not used my card to purchase anything, I did not feel the need to login to my account ( their website is very confusing...

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Citibank Credit card delinquent account

April 4, 2017 - Citi bank reported delinquent payments that damaged my credit standing on an account that they never furnished me a hard copy of the statement for. I kept getting emails telling me to log into their site to see the account but kept telling them I could n't because I no longer had the card and the log in required it. They would not provide me with the full number of the card and in spite of my requests whenever we talked on the phone ( today being the most recent ) I have NEVER seen the statement. I filed a complaint with CFPB that resulted in them removing late fees and I did pay the amount to...

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Citibank Credit card delinquent account

March 31, 2017 - After - filed a civil suite for collection, an agreement and imidiate payment was made to thr lawer they used. Then a week later they continue to try to collect the debt....

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Citibank Credit card delinquent account

March 29, 2017 - I setup a direct automatic draft payment, from my checking account, to pay my Macy 's - Inc. Credit Card in full every month. Macy 's would pull my full bill directly from my checking account. I setup this payment method around 4 years ago. In -/-/-, I used my Macy 's credit card. Macy 's apparently dropped my automatic draft payment agreement without any notice. According to Macy 's my automatic draft agreement expired without my knowledge. Macy 's made no attempt to contact me to let me know they were no longer pulling the funds to pay my bill. They did not send any correspondenc...

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Citibank Credit card delinquent account

March 29, 2017 - In -/-/2016, my father offered to pay my Citi card. He forgot when he had to have multiple back surgeries and the account fell a few months behind. I was never called, no letter received or email about the delinquency. I did not know my father had forgotten. My wife pulled my credit in summer of -/-/2016 and was shocked when she found how far behind I was. I immediately called in -/-/2016 and made a payment of $100.00. I also made a few more payments and enrolled the account into debt consolidation with " -. " The contract with - was accepted and signed by CITI before -/-/-....

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Citibank Credit card delinquent account

March 22, 2017 - My name is - and I have already file a complain with CitiBankI. Case number : - on -/-/2017. CitiBank answered that I was treated as many other clients and this is the reason that they denied my request of not paying late fees and accrued interests. I believed CitiBank did not acknowledge any of the points in my written complain. Therefore, I would like to contact them again and I would like CitiBank again to consider a solution to my debt credit situation. 1. I requested from them to send me a paper bill which they have not done. 2. I keep paying my debt every month more than $500....

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Citibank Credit card delinquent account

March 21, 2017 - I purchased two dresses from Macy 's totaling $260.00. Bill was due -/-/2017. I returned both dresses on -/-/- for full credit which - out the balance - and with enough time to be reflected on my next bill. But, when the next bill came in there was a Late Fee of $27.00 and a Delinquent account status even though the bill clearly shows full credit of the previous month 's balance. There were NO interest charges -which means their system knows it was paid in full - but still applies a late charge and delinquency. Nothing was owed - the full balance from the previous month was - ...

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Citibank Credit card delinquent account

March 19, 2017 - on -/-/2017 I went into the Macys store in - in - Illinois to make my payment in full that was due -/-/2017. The payment was done by electronic check and when the payment cleared on my bank statement I destroyed the check. Macys sent me a bill the following month that st5ated no payment was made and billed me late fees and finance charges. Macys took my money and applied it somewhere but not to my account. I contacted - bank and filed fraud claim number - on - to date macys has my money and - has not advised if they were able to trace the funds....

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Citibank Credit card delinquent account

March 8, 2017 - I have been making payments on my Macy Card, the last payment I made was in -/-/- for -. I also moved at that time, when I moved I changed my address with all creditors by phone and had my mail forwarded by the Post Office. When I paid my Macy Bill I also included the change of address form with my payment I mailed in, in -/-/-. After moving all my mail was being sent to my new address, the only statement that was not being sent to me was my Macy statement. I had assumed the account was paid since bills no longer were coming to me and all my other mail/bills ect were being fowarde...

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Citibank Credit card delinquent account

March 5, 2017 - Macy 's has reported multiple late payment remarks to the credit bureaus for $2.00 that was past due because of a fee that Macy 's charged then charged a late fee interest on top of the 1st fee assessed. I called Macy 's on - and they have stated the problem has been fixed and that there was n't any late payment even though my credit report shows it. I 've attached all of my documents. The credit bureaus have still done nothing to help as well and I 've already submitted requests to help me....

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Citibank Credit card delinquent account

March 3, 2017 - This is regarding the Macy 's store credit card miss handling of payments made to the account by Macys. On - made purchase in store using the credit card ending in - and on the same day made cash payment in store for the same amount. I have the receipts for both purchase and payment both showing the account number correctly. However, Macys has somehow applied the purchase and payment to - different accounts separately showing the as if we owe Macys a payment. Not knowing this I remained under the impression that there is no outstanding balance to pay until I kept receiving automated s...

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Citibank Credit card delinquent account

March 2, 2017 - Best Buy - placed 37 separate calls to my phone over a 6 day period for collection of an overdue amount of $53.00. Calls occurred between - and -....

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Citibank Credit card delinquent account

February 28, 2017 - I received the best buy credit card with zero interest for 24 months. I paid most of it but did not realize it ended. All of a sudden they add $800.00 to my account. Saying I missed the deadline. I asked how much did I owe. They said - dollars. So they told me they will remove it if I pay the - dollar which I paid immediately. They said this is a one time lifetime courtesy. They said 2 billing cycles to apply. Today I call up and I am told that I have to pay. No one informed me and I saw the whole card of what I owe is the extra interest. I asked why. They said the request was rejected...

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Citibank Credit card delinquent account

February 22, 2017 - I have been customer with home depot for a long period of time, due to financial issues I had the card close. I am aware of my responsibility that I have to pay the bills in my name. However when the bill was due I drag every change I have in my pocket and everything to pay - $ to meet the requirement of the credit card. I have reached out for help, begged TWICE and was told no they ca n't help me. The representative was not knowledgeable nor empathize my needs of help. I am unemployed lay off, not qualified for unemployment because of company close out bankrupt. So, I have no income until ...

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Citibank Credit card delinquent account

February 16, 2017 - Macy 's - Repetitive phone harassment from various phone numbers. To include : - ; - ; -. They call several times a day interrupting me at work. I know who they are and what they want. Calling 5-10 times a day does not change my reply ......

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Citibank Credit card delinquent account

February 11, 2017 - I check my - score on a monthly basis to make sure that my credit score remain very high. I was never late with payments and all my accounts were in good standing. - 2016 I noticed that my - score dropped significantly. When I inquired, it was due to late payment from Macys. I was surprised so I called them, and they said you bought shoes for - dollars ( which I returned and got credited for ) and a - dollar candy bar ( which I did not return ). I told them I never received an email nor a statement or even a phone call. Now the charge is - dollars which I gladly offered to pa...

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Citibank Credit card delinquent account

January 30, 2017 - what Citibank to remove erroneous late payments from all - credit bureau....

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Citibank Credit card delinquent account

January 24, 2017 - I am working with consolidated credit to resolve this account. I received multiple phone calls to the point of harrassment from -. They have called atleast four times a day almost every single day since -/-/- of this year. They have also called me outside of the sanctioned hours, for example, at - and - this past -, and per your regulations, the - calling hours are - EST ( my local time ). I will advise them they are harrassing me and I may pursue legal action if they continue, but I am filing a complaint....

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Citibank Credit card delinquent account

January 19, 2017 - Sometime in early - -, I received a letter dated -/-/- from -, - - - ( - # - ) a collection company about a Costco Anywhere - - card with an account number ending in # -. I immediately called my Costco Citicard that I use to inquire about this account ending in # - but I was placed on hold several times and was given a different number to call each time as according to the representative that I spoke to that since this account is now closed I needed to speak to another department. I called for - consecutive days trying clarify where the $290.00...

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Citibank Credit card delinquent account

January 17, 2017 - I was delinquent on a Citibank Credit Card. The account was passed onto a collection agency. The collection agency and I agreed to a settlement but asked me to make minimum payments until I was able to come up with the lump sum. I asked if payments would be credited and counted towards settlement and collector said yes. My employer sent in a - payment for me -/-/-. Citi cashed the check but then put a hold on crediting my account. Thus making the account appear unpaid per the agreement with debt collector. Several WEEKS went by and the account was returned to Citibank. I received a bi...

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Citibank Credit card delinquent account

January 11, 2017 - I called to cancel my Citi Forward credit card -/-/-, having submitted a - - - payment to pay the account balance. I spoke to a customer service rep who confirmed cancellation of the account. I was so certain that my account had been canceled that I then proceeded to cut up my credit card ( having closed the account ). I did not hear about any issues from Citibank whatsoever. I did not receive emails saying there were any issues. Two months later, I get a few robocalls and see my credit score has dropped dramatically, because there is this phantom account that I thought I had...

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Citibank Credit card delinquent account

January 6, 2017 - I have had a credit card with Macy 's for years. Unfortunately, -/-/-, I did n't receive my statement. I received a statement -/-/- and I paid it immediately -/-/-, but the following month Inoticed I had late payment on my credit report. I feel this late payment is unfair due to nonreceipt of statemen. I have had this account since -/-/- and have no other late payments except for this one. I have been trying to get Macy 's Card Services to correct this predatory act for almost 2 years to no avail....

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Citibank Credit card delinquent account

December 23, 2016 - I received a letter From Macys explaining my account was delinquent by three months. This is the first notice I had regarding the issue, no bill were sent to my email, and I was tild they tried to contact me by phone, they were using an old number that no longer was in sevice. I was charged several late fees, - which was removed. I paid the balance due immediately to avoid any credit damage. I was told the account was paid in full at that time, they offered to connect me with another part of Macys to see about further reducing the late fee. When I talked to the next person I was told they ...

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Citibank Credit card delinquent account

December 23, 2016 - We have a Staple " more account '' for our Business and was reported incorrectly to the business credit reporting bureaus. Staples published a payment address of " - AZ - '' on our monthly statement which we referenced with our bank for bill payment checks. We sent a payment on -/-/2016 to Staples Credit Plan/CITI CARDS which was returned due to unable to identify account. We referenced all required information per our monthly statement. This resulted in our account to be reported as 30 days past due and was a bank error on Staples Credit Plan end. We should have never been reporte...

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Citibank Credit card delinquent account

December 22, 2016 - Citibank charged me a $450.00 fee for an annual fee. I sent a note to cancel the account via mail response. I was still contacted about owing the fee in -/-/2016. I cancelled the account at that time and was told the fee was removed. The credit card fee offers airport lounge access that I utilized for the initial $450.00 fee but chose not to utilize again in 2016. I have not used the lounge access again in -/-/2016 since -/-/-. And then I was told in -/-/- that there would be no issue cancelling the charge due to lack of usage and desire not to move forward with the card. How...

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Citibank Credit card delinquent account

December 8, 2016 - I contacted Citibank on various occasions asking them to verify the debt they claim I owe and disputing the amount due. I also asked that they honor the repayment plan they made with me but they closed the account before I was able to send a payment. I wrote to them on all these occasions and received no response back, ever. In fact, several months passed and still no replies. I advised my credit bureau of these efforts and they refused to remove it from my credit report even though I provided them with records ( registers/certified mail ) and copies of the communications. Only then did Citiba...

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Citibank Credit card delinquent account

December 7, 2016 - I am writing in regards to how Citibank reported me as past due and did not even bother to contact me through any of their customer contact channels. I had to find out when my card was declined at a merchant. I opened this new account because Citibank hounded me to open an additional account as they took over the - - partnership. After 6 months of solicitations, I chose to do so and apply - and within 3 months they made an error and reported me past due. I am very frustrated as I have had a relationship with Citibank since 2000 and have NEVER been past due on any accounts. I am very conc...

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Citibank Credit card delinquent account

December 6, 2016 - I recently received a notice from a collection agency that said I had an outstanding balance on my Macy 's Credit Card. I have not used this card for in over a year and have always paid the balance. When I contacted the company they informed me that they did not have the correct address or phone number for my account. Although the Collection Agency did not have any problem finding my address. I told them that I had move over 6 years prior. I have never received any notification from the company that there was a balance of $ - was on my card since - 2015. They now say I owe them $250.00...

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Citibank Credit card delinquent account

December 6, 2016 - I have had a Macy 's credit account for years with no problems, as the attached screenshot of my credit record shows. About a year ago, I made a purchase at one of their stores, one of many purchases I made at the holidays. I did n't receive a bill, but did n't realize it because I 'd done a lot of shopping, and because I deal with a lot of transactions and bills in my position as a business owner. In addition, I depend on receiving bills so that I remember to pay them. Months passed, but I never received a bill, a call or an email from Macy 's, despite all of my contact information being read...

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Citibank Credit card delinquent account

December 1, 2016 - I have had a Best Buy Credit Card with Citibank for years. I did fall behind but caught up and have been making monthly payments on this account, trying to pay it off. Citibank continues to charge a $59.00 annual fee and over the limit fees each month to my card. I have called them and requested they cancel the card. They are now calling me day and night, not leaving messages, just calling, letting the answering machine catch the call, then hang up, sometimes - 4 times in a row. This has become harassment. They even call on Sundays all day. I was in a car accident in -, 2016 which left...

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Citibank Credit card delinquent account

November 23, 2016 - I have never received any credit card from Citi Costco. When I applied loan for mortgage, I found I have late payment. I called citi credit card without even knowing my credit card number. The address and phone number associated with the account is not correct. I never received any statement from Citi. I was told there was $50.00 balance from previouse - card with Costco, and the balance transferred to Citi. I did not even know this. I was charged over $100.00 late pay and interest. I made full payment immediately and request to close my account. I request a letter from Citi to explain ...

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Citibank Credit card delinquent account

November 22, 2016 - I opened a Sears MasterCard over the - while shopping at Sears. I made one time purchase only in the amount of $340.00 on -/-/16 and paid balance in full -/-/2016. I closed the account in -/-/2016, never use same account for any other purchase, did not even activated my Sears MasterCard when it arrived. However, multiple unauthorized transactions showed on my Sears MasterCard statement after the account was closed. I called Sears MasterCard at least four time during past several months ( -/-/2016, -/-/2016, -/-/2016 and -/-/2016 ) to clarify the fact that my accoun...

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Citibank Credit card delinquent account

November 19, 2016 - Last spring I made several purchases at the Home Depot store in - -, -, to make repairs to my winter home. I paid cash for several of these purchases, and used my - credit card for others. Because a - % -off discount was being offered as an incentive to open a Home Depot credit account, I applied and used the card to purchase replacement windows for my home. Soon thereafter, I returned to my home in -. A change of address notification was filed with the U. S. Postal Service. -/-/-, I applied for a mortgage loan and was appalled to discover that the Home Depot Consumer ...

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Citibank Credit card delinquent account

November 14, 2016 - Citi calls me a minimum of three times a day, every single day. This includes weekends. I have told them that I will pay on a certain date, but they still call. They will call as early as - to -. I work a different schedule than most and it affects my sleep. I now have my ringtone on silent. I do not answer my phone anymore. I 've told those close to me to send me a text message and I will call them right back because I am now having -. Often when I have talked to them, I will tell them my situation and say I ca n't pay anything right now and am often negative in my checking account, ...

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Citibank Credit card delinquent account

November 9, 2016 - Over 7 years ago, I was 30 days late on a payment with a Sears card. It was paid off in full, but is STILL reporting as 30 days late on only - of the bureaus and they wo n't remove it even though it was over 7 years ago. It 's the only derogatory thing on my report....

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Citibank Credit card delinquent account

November 3, 2016 - -/-/2014 my sears credit card had a balance. On the day payment was due, I received a text as a reminder. The following day I called sears to pay the full amount due, as well as confirm that there would n't be a negative impact on my credit report. The woman I spoke to told me that there was a 30 day grace period, which I was well within, and that if I had been late past that period, that they have a " one time '' late payment forgiveness. At the end of the conversation I confirmed there were not late fees assessed, and she said that it would n't show up on my credit because it had n't been ...

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Citibank Credit card delinquent account

October 12, 2016 - Please contact me Brooks Brothers fraudulently let someone get a credit card in my name and allowed the limit to get overdrawn and to become derogatory/delinquent. Please let me know what can be done as I have made a telephone complaint to you all ( C.F.P.B. ) and have called Brooks Brothers and Citibank, who is the creditor for Brooks Brothers ( both ) to rectify this issue. It is affecting my lending opportunities, credit, and my current interest rates. Please help me as soon as possible. Below is my credit history ( according - who switched to - ) since - of this year. Delinquent...

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Citibank Credit card delinquent account

October 5, 2016 - Capital one and - - sold my account to a debt collection and their still reporting to the bureaus...

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Citibank Credit card delinquent account

October 2, 2016 - hello, in 2015 i opened macys credit card, and i used it purchase furniture at -, but i did n't receive my card therefore they sent me another card. But they did n't transfer the purchases i made with the - card. i found out the issue through my credit report when - ( citi bank ) reported charge off account to the credit agencys. My credit score dropped and i got denied from other credit cards and loans. I have been calling macys and citi bank to rectify this issue and i got no help. Please help me to resolve this issue. Thank you...

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Citibank Credit card delinquent account

October 1, 2016 - I have a Macy 's American Express credit card that has never been activated as the sticker is still on the card. My wife was shopping early this year at Macy 's and the clerk was able to charge a $13.00 dollar dress on that card by using my ssn. In -, I noticed my - score dropped from - to - from another credit card company which shows my score online and tells me the reasons of dropping was due to a serious delinquent account. I requested a credit report immediately and found the Macy 's card was delinquent with over $70.00 unpaid balance. I called the Macy 's credit departmen...

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Citibank Credit card delinquent account

September 30, 2016 - -/-/2015 my daughter contacted - to inquire about pricing about a flight to florida. Unknowingly when my daughter gave my credit card number - considers that booking a flight. I disbuted the charge with Citi Bank they denied me stating I book the flight via internet and I read and understood the rules. Which was false. I called and stated This was a phone call and my daughter was on the phone and she is not an authorized user on my account and I should not be charged for an inquiry only. I contacted - explained the situation they apologized for there agents mistake and explained it ...

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Citibank Credit card delinquent account

September 30, 2016 - My Account at Citi Bank has always been a mess. They closed it when the market dropped since I paid a little late here and there. Then when I went on short term - I was not getting paid on time from the State so I started to get behind and Citi would n't let me pay online. anymore. At that point I sent a check to get up to date and they misapplied the check so I decided I was not paying by check anyone. I would call in but their hours are awful and made it hard for me to pay since I work long hours. Even if I paid on the due date if it was after their cut off I still had to pay their late c...

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Citibank Credit card delinquent account

September 28, 2016 - -/-/-, I received a notice in the mail from my Home Depot account stating that I needed to use my card or my account would be closed. Not wanting to have my account closed, I made a small purchase of roughly $45.00. -/-/-, I had updated all my account information after having moved. This was confirmed by the fact that I received the above mentioned notice in the mail at my new address. No statements have EVER been received via mail or email since the time of this purchase. At no time has an attempt to collect payment been made. While I realize I am responsible for this payment, the...

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Citibank Credit card delinquent account

September 18, 2016 - Macy 's department Store Card did not forward statements to new address and after 3 months only notifications was from collection company. As soon as notice was recieved full balance was paid off ( $300.00 ). Macy is unwilling to remove derogatory mark from credit and believe their policy for not forwarding statement leads to late payments etc. Currently, my credit score dropped - points and assuming most of it is due to Macy 's. I 'm unable to get mortgage due to their lack of customer service and compliance with USPS....

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Citibank Credit card delinquent account

September 2, 2016 - Last month I started receiving calls from unknown numbers. They did leave a voicemail to call a number back or log on to citicards.com and they could help me. I - the numbers and there were multiple people suspecting the number of fraud. So I logged on to citicards.com and there were no alerts. I sent a secure message about the calls and they gave me this reply, " Dear -, Thank you for contacting us. We appreciate each and every opportunity to serve you. Our records do not show that we have called you regarding your account. If you think that the card information is at risk, please c...

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Citibank Credit card delinquent account

September 1, 2016 - All through - I received robocalls from a female robot urging me to contact Citibank about an " urgent '' problem with my Home Depot account. I do not have a Home Depot account. I called - - - - a Citibank customer service number. I spoke with - - # - - very kind woman who spoke to a few people in " escalation '' to find out why I was being called. She confirmed that I did not have a Home Depot account - there was nothing in the system attached to my phone number ( which IS on the Do Not Call Registry ) or my SS #. Citibank could not explain why I had been receiving the...

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Citibank Credit card delinquent account

August 30, 2016 - there is a negative account on my credit reports from macy 's ending in - that is hurting my credit score which i need removed. Its difficult to acquire credit for me with those negative remarks.i have hired a law firm to represent me in order to remove it but they refuse to.Next step is to complain to the better business bureau regarding this incident. Unless they agree to remove it from transition and experian ill take down my complain...

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Citibank Credit card delinquent account

August 26, 2016 - I applied for a Citibank credit card in - 2016 and paid the first bill. They say I asked for paperless billing, WHICH I DID NOT. They continued to send me e-bills and I ignored them as I thought they were spam. This month I tried to close the account and they said I owed them almost $4000.00. I finally was able to download all the bills and found there were $3400.00 in purchases, $210.00 in finance charges, and $160.00 in late fees. I have called Citibank 4 times and was told a supervisor was not available but would call me back. I never got a call back....

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Citibank Credit card delinquent account

August 18, 2016 - I paid my Macy 's American Express balance in full by phone on - -, 2015 in the amount of $820.00. On - -, 2015, I received a billing statement from them saying I owed a past due amount of $24.00 and they charged me a late fee of $35.00. I called immediately and reviewed this inaccurate information and it was the first time I was notified I had a balance since paying in full in -/-/- they apologized and immediately reimbursed me the amounts in their error. They turned around and lied and reported me for 30 days late. I want this removed immediately from my report....

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Citibank Credit card delinquent account

August 15, 2016 - This is a follow up to case # - - - 2016 I am attaching - docs from Citibank dated - -, 2016, these arrives in an envelope in - 2016 with no postmark on the envelope. I assume this is another tactic by Citibank to set false settlement deadlines that can not be met because of how 1st class business mail is processed. The first doc says my hardship request ( they offered last year ) has been denied. In view this is another ant-consumer tactic designed to look genuine ( offer reduced interest and lower principal payments ) then when you apply it is denied. The second doc is a...

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Citibank Credit card delinquent account

August 14, 2016 - My - - credit card was originally with Capital one and then sold to -. My credit card was never late. I always paid on time. They are reporting it late on - on -/-/-, -/-/-, -/-/- and the on - late on -/-/- and late on - -/-/-. I tried to settle this with them and the credit agency 's but nothing has been corrected....

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Citibank Credit card delinquent account

August 8, 2016 - Temporary change of address while on sabbatical ( -/-/- and -/-/- ) prevented Macy 's credit card statements from being delivered in a timely manner. Purchased goods at Macy 's with my Macy 's credit card in -, Indiana on - -, -. Amount charged : $92.00. My statement closing date for this account was in the first week of the month and generally fell between the - and -. The charges I made on - - were on a statement with a closing date of - -, - and a due date of - -, -. I did not receive this statement via USPS to my temporary addre...

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Citibank Credit card delinquent account

August 5, 2016 - My Best Buy card which is managed by CitiBank has held my account hostage while it is in their seemingly ongoing " review '' process for over 5 months. I do not agree with the charges and fees that have accumulated on the account due to the fact they would not allow my wife to pay off the account while I was in the hospital. Now they will not let me do anything to settle the account while they hold it in limbo. It has hurt my credit score and impacted other areas of my family 's life. They will not give me any concrete information on my account or any semblance of an idea as to when their revi...

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Citibank Credit card delinquent account

August 2, 2016 - On my credit report as of -/-/2016., I am still being reported by Sears as being 120 days ' delinquent in making payments to my account. However, when the first notification by Sears by phone that a payment was due, I made a payment in full. During that conversation, I explained that I have not received any notification ( Alert notification on the web site ) of any overdue payment or statements. The representative explained that there have been issues reported, and I was credited any late charges to my account. After that conversation, a Sears posted a past due payment on my credit report. ...

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Citibank Credit card delinquent account

August 2, 2016 - My AME- Macys credit card ( -, - ) company refuses to correct my account from 60 days past due, per their error in processing my return, to that of a $0.00 balance, no late payment. Despite my efforts for the past 3+ months to have them correct my account and forward the correction to the credit bureaus ( - , - , - ), they refuse to do so and forward a statement of said correction to my attention. At present, - documents payment status as " current, was past due 60 days. '' Moreover, they document 60 days late for - 2016. -, too, documents 60 days late for - 20...

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Citibank Credit card delinquent account

July 31, 2016 - Citi Bank has an automated call system that will harass you unmercifully seven days a week, and as many as six times a day. When I first contacted them to work out some kind of payment arrangement, all I got was a lot of wannabee intimidaters. That did n't fly very well with me. I would like someone to look into this and tell them to stop....

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Citibank Credit card delinquent account

July 31, 2016 - On -/-/2015 I purchased a refrigerator from Sears. They gave me a discount for signing up for their - -. I never received a bill, statement, late notice, etc. on this account. I never even received the - -. All my bills are paid by " auto pay '' and I simply forgot about this bill. The collection agency mentioned my previous address so my speculation is the correspondence was sent there. I did not give this old address to Sears, I can only assume they found it on an old Sears " - '' account that I use to have. If they did send it to this old address, then the company shoul...

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Citibank Credit card delinquent account

July 29, 2016 - I was previously married to -. We divorced in -. Both - and I are -, and we carefully went through our financial matters, and dealt with all issues amicably. On any debt that had a balance, it was addressed in our divorce settlement. We were aware that there was a Home Depot account ( - ), and we looked at the statements. The statement had his name only. Based upon the statement information, we concluded that the account was in his name, and I therefore, did not require him to close the account. I opened a separate Home Depot account in my name at the time, - I have continue...

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Citibank Credit card delinquent account

July 7, 2016 - Opened a Macy 's credit card to get the 20 % discount - I have an - credit score, so was not concerned with a hard check no my credit. As intended, I paid the outstanding balance in full immediately upon receiving the first bill. I checked my credit report, randomly, a few months later and noticed they had reported at 60 day overdue balance of $18.00. When I called, they informed me this was interest charge ... interesting how interest can accrue on $0.00. When I let them know this was fraud, they immediately back tracked and did everything necessary to remove the charges, report the co...

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Citibank Credit card delinquent account

June 20, 2016 - I had a Macy 's credit card account with a modest $38.00 balance. Unfortunately I did not realize I had missed remitting payment, after a long history of timely payments and responsible account management. As of today ( - ) The payment and all associated late charges had gone up to $140.00. In an effort to be responsible with my credit accounts, I never even activated the new Macy 's card that was sent to me ; I simply made phone-based payments in an effort to pay off my balance. When I called Macy 's this morning to remit full payment on the balance due, they indicated that the accou...

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