Citibank Credit Card Complaint

Citibank Credit card department,

Delinquent account Wisconsin

My name is - and I have already file a complain with CitiBankI. Case number : - on -/-/2017. CitiBank answered that I was treated as many other clients and this is the reason that they denied my request of not paying late fees and accrued interests. I believed CitiBank did not acknowledge any of the points in my written complain. Therefore, I would like to contact them again and I would like CitiBank again to consider a solution to my debt credit situation. 1. I requested from them to send me a paper bill which they have not done. 2. I keep paying my debt every month more than $500.00, even I considered this debt to be unfair. 3. I tried to contact -, Citibank representative. I left my phone number and I have received no calls from him so far. 4. Again, you have my letter and my plead to Citibank, I hope we can find a resolution in benefit for both parts.